Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Hatchback and Civic Type R vehicles. Driver and front passenger seatback pads sold as replacement service parts were made without slit openings for the seat-mounted side air bags. In the event of a crash necessitating air bag deployment, the seatback pad would interfere and adversely affect air bag performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: E1D, U1B, X1C
Recall Date: Apr 26, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Sedan and Coupe vehicles. The right halfshaft may have been improperly heat treated, reducing its strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K0E
Recall Date: Nov 9, 2017
Consumer Complaints
688 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE
Potential Consequences:
I made a purchase a civic Honda 2017 on February 2020 and now in April 2022 stops working the A/C unit only blowing hot air
Corrective Action:
I made a purchase a civic Honda 2017 on February 2020 and now in April 2022 stops working the A/C unit only blowing hot air
Additional Notes:
I made a purchase a civic Honda 2017 on February 2020 and now in April 2022 stops working the A/C unit only blowing hot air
Mfg Campaign: 11482127
Recall Date: Aug 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Corrective Action:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Additional Notes:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Mfg Campaign: 11482293
Recall Date: Aug 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Corrective Action:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Additional Notes:
Brake system indicator light came on 2 weeks prior to driver assist failure, cruise control no longer works, lane departure malfunction, collision detection malfunction, adaptive steering malfunction. Basically the whole driver assisted system no longer works I took it to be fixed by shop they cleared codes but problem still exists.
Mfg Campaign: 11482293
Recall Date: Aug 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
This is a known issue with Hondas from 2016 and up where the Body Control Module (BCM) is faulty and malfunctioning. When the car turns off, it turns itself back on and makes noises to turn itself back on. This issue may cause possible electrical issues that may short and start a fire internally. Honda dealerships across the country have known about this issue for many years, yet they have not fixed the problem. There are youtube videos entailing the same occurrences in a lot of other people's cars, including myself. My vehicle has not been inspected but spoke with several Honda dealerships about the issue, and they are all aware of the issue, yet have no solution but to replace it. The BCM is on backorder for months and people are without cars to use due to the repeated occurrences for everybody. There are no signs of any issues before the faulty BCM malfunctions. Dealerships charge $1500-2500 for car repairs that they are not able to fix due to the backorder of the component. If this issue has been going on for several years, why hasn't Honda fixed and replace the issue, instead of knowing the issue and making their customers pay a large amount of money to fix what they know will go wrong? It is unethical and demoralizing to have a company take advantage of its customers. Link to the video: https://www.youtube.com/watch?v=bKdfkzsnXT0
Corrective Action:
This is a known issue with Hondas from 2016 and up where the Body Control Module (BCM) is faulty and malfunctioning. When the car turns off, it turns itself back on and makes noises to turn itself back on. This issue may cause possible electrical issues that may short and start a fire internally. Honda dealerships across the country have known about this issue for many years, yet they have not fixed the problem. There are youtube videos entailing the same occurrences in a lot of other people's cars, including myself. My vehicle has not been inspected but spoke with several Honda dealerships about the issue, and they are all aware of the issue, yet have no solution but to replace it. The BCM is on backorder for months and people are without cars to use due to the repeated occurrences for everybody. There are no signs of any issues before the faulty BCM malfunctions. Dealerships charge $1500-2500 for car repairs that they are not able to fix due to the backorder of the component. If this issue has been going on for several years, why hasn't Honda fixed and replace the issue, instead of knowing the issue and making their customers pay a large amount of money to fix what they know will go wrong? It is unethical and demoralizing to have a company take advantage of its customers. Link to the video: https://www.youtube.com/watch?v=bKdfkzsnXT0
Additional Notes:
This is a known issue with Hondas from 2016 and up where the Body Control Module (BCM) is faulty and malfunctioning. When the car turns off, it turns itself back on and makes noises to turn itself back on. This issue may cause possible electrical issues that may short and start a fire internally. Honda dealerships across the country have known about this issue for many years, yet they have not fixed the problem. There are youtube videos entailing the same occurrences in a lot of other people's cars, including myself. My vehicle has not been inspected but spoke with several Honda dealerships about the issue, and they are all aware of the issue, yet have no solution but to replace it. The BCM is on backorder for months and people are without cars to use due to the repeated occurrences for everybody. There are no signs of any issues before the faulty BCM malfunctions. Dealerships charge $1500-2500 for car repairs that they are not able to fix due to the backorder of the component. If this issue has been going on for several years, why hasn't Honda fixed and replace the issue, instead of knowing the issue and making their customers pay a large amount of money to fix what they know will go wrong? It is unethical and demoralizing to have a company take advantage of its customers. Link to the video: https://www.youtube.com/watch?v=bKdfkzsnXT0
Mfg Campaign: 11481097
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it’s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509.00 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we’re back to blowing warm air but what’s interesting is that the passenger side’s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won’t issue a recall. I hope these complaints lead to a formal investigation.
Corrective Action:
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it’s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509.00 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we’re back to blowing warm air but what’s interesting is that the passenger side’s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won’t issue a recall. I hope these complaints lead to a formal investigation.
Additional Notes:
2017 Honda Civic with 15K milage - A/C broke down for the second time after I had it’s condenser replaced at the dealership in 2019 due to cracks/holes. I took it to the dealership few days ago and they told me it costs $509.00 for diagnosis. Took it somewhere else to recharge it but it only lasted 2 days and we’re back to blowing warm air but what’s interesting is that the passenger side’s vent blows slightly cooler air than the driver side! I took it to many auto repair places and I was told many times that 2016-2019 models have faulty A/C which Honda knows about but won’t issue a recall. I hope these complaints lead to a formal investigation.
Mfg Campaign: 11480387
Recall Date: Aug 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Honda Civic. The contact stated while pulling into the drive way, the vehicle stalled and the the steering wheel lost power steering. Several messages indicating a transmission, parking brake, hill assist, fuel gauge, steering, braking , traction control, charging system failures were displayed. The vehicle hit the garage door. The contact attempted to reverse but the gear shifter remained stuck into park (P) position. The contact manually disengaged the transmission linkage located in the AC system. The contact then pushed the vehicle backwards. An independent mechanic came to the contact's residence and diagnosed that the transmission control module (TCM) had failed and had affected the computer system, which led to the failure. The independent mechanic associated the failure with Honda Technical Service Bulletin Number: 17-012. The dealer and the manufacturer were notified and informed the contact that the vehicle would be repaired at his own expense as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Honda Civic. The contact stated while pulling into the drive way, the vehicle stalled and the the steering wheel lost power steering. Several messages indicating a transmission, parking brake, hill assist, fuel gauge, steering, braking , traction control, charging system failures were displayed. The vehicle hit the garage door. The contact attempted to reverse but the gear shifter remained stuck into park (P) position. The contact manually disengaged the transmission linkage located in the AC system. The contact then pushed the vehicle backwards. An independent mechanic came to the contact's residence and diagnosed that the transmission control module (TCM) had failed and had affected the computer system, which led to the failure. The independent mechanic associated the failure with Honda Technical Service Bulletin Number: 17-012. The dealer and the manufacturer were notified and informed the contact that the vehicle would be repaired at his own expense as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Honda Civic. The contact stated while pulling into the drive way, the vehicle stalled and the the steering wheel lost power steering. Several messages indicating a transmission, parking brake, hill assist, fuel gauge, steering, braking , traction control, charging system failures were displayed. The vehicle hit the garage door. The contact attempted to reverse but the gear shifter remained stuck into park (P) position. The contact manually disengaged the transmission linkage located in the AC system. The contact then pushed the vehicle backwards. An independent mechanic came to the contact's residence and diagnosed that the transmission control module (TCM) had failed and had affected the computer system, which led to the failure. The independent mechanic associated the failure with Honda Technical Service Bulletin Number: 17-012. The dealer and the manufacturer were notified and informed the contact that the vehicle would be repaired at his own expense as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 106,000.
Mfg Campaign: 11478990
Recall Date: Aug 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Corrective Action:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Additional Notes:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Mfg Campaign: 11478277
Recall Date: Aug 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Corrective Action:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Additional Notes:
Pre-incident.... Improper weather stripping around both front and back windshield hold water on seams around installed windows. This results in air bubbles separating the glass from the glue seam and rubber seats. If too many occur for a long enough period, windshield can crack, shatter or break completely free during normal driving. This is happening on a less than 5 year old car. Honda Dealership has inspected and taken pictures of bubble areas that are occurring between the entire seal. Bubbles started occurring 3 years ago and got significantly worse over time. No warning lamps.
Mfg Campaign: 11478277
Recall Date: Aug 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it’s hard to imagine the company isn’t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
Corrective Action:
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it’s hard to imagine the company isn’t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
Additional Notes:
This complaint is specifically about the A/C Evaporator in my Honda Civic. After taking my car in for the 2nd time in about 13 months (to the Honda Dealership), the A/C system appears to be faulty on my vehicle. After online research, it appears that this is very common issue for many 2016-2019 Honda Civic models and it’s hard to imagine the company isn’t aware. Thus far, the company has offered to cover the Condenser issue (after the company was in a class action lawsuit) but will not cover the A/C Evaporator, which costs over $2000. Given the recent heat waves, the safety of myself and my passengers are potentially compromised until this issue is fixed, especially those with disabilities. It would be highly appreciated if this matter is investigated and resolved for all Honda Civic owners. Thank you!
Mfg Campaign: 11477766
Recall Date: Aug 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering system is loose. Not as tight as it should be. The steering feels loose and requires constant correction in order to keep the vehicle in a straight line. There is no added noise. It seems worse the hotter it gets outside.
Corrective Action:
Steering system is loose. Not as tight as it should be. The steering feels loose and requires constant correction in order to keep the vehicle in a straight line. There is no added noise. It seems worse the hotter it gets outside.
Additional Notes:
Steering system is loose. Not as tight as it should be. The steering feels loose and requires constant correction in order to keep the vehicle in a straight line. There is no added noise. It seems worse the hotter it gets outside.
Mfg Campaign: 11475788
Recall Date: Jul 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1. Driving on the freeway with multiple lanes. I driver cuts across multiple lanes and even though they only stayed 1 second in front of me and jumped into another lane, Honda thinks it's time to apply the brake after they have merged over to next lane. Applying the brakes when nobody is in front of me! 35mph 2. I can be 25 feet behind a car. That car happens to be making a turn at an intersection. It clears my path, but it's stuck just at the corner of the other street because traffic isn't flowing for them. I have 100% clear of path. And guess what, Honda decides to slam on the brakes because it saw the vehicle is about a foot away from my lane stopped. Honda can't tell the difference if I'm going straight or following the car that turned so it thinks it's better to slam on the brakes when in question. Very dangerous! 40mph 3. When on a multi lane freeway. I have no car in front of me but there is a vehicle in another lane. As I try to pass the vehicle, my Civic applies the brakes when the road isn't straight but very slightly curved. In my opinion it's not calculating at all that we are in a curve. It seems like Honda is not using vision from camera to tell the lanes and lane markers and also the steering wheel. But it only detects that somehow we will collide. 65mph A dangerous system and shouldn't be allowed until the bug is fixed with software update. So far Honda hasn't acknowledged anything. I have to gather all my footage and share it with you, maybe through youtube? There are no warnings, no problems with the car. This is clearly a software issue. Honda dealer told me there is no software update for this when I question Honda Serramonte Colma CA when I brought my vehicle in for failed AC. Service writer said "these things can happen, just try to drive more cautiously"
Corrective Action:
1. Driving on the freeway with multiple lanes. I driver cuts across multiple lanes and even though they only stayed 1 second in front of me and jumped into another lane, Honda thinks it's time to apply the brake after they have merged over to next lane. Applying the brakes when nobody is in front of me! 35mph 2. I can be 25 feet behind a car. That car happens to be making a turn at an intersection. It clears my path, but it's stuck just at the corner of the other street because traffic isn't flowing for them. I have 100% clear of path. And guess what, Honda decides to slam on the brakes because it saw the vehicle is about a foot away from my lane stopped. Honda can't tell the difference if I'm going straight or following the car that turned so it thinks it's better to slam on the brakes when in question. Very dangerous! 40mph 3. When on a multi lane freeway. I have no car in front of me but there is a vehicle in another lane. As I try to pass the vehicle, my Civic applies the brakes when the road isn't straight but very slightly curved. In my opinion it's not calculating at all that we are in a curve. It seems like Honda is not using vision from camera to tell the lanes and lane markers and also the steering wheel. But it only detects that somehow we will collide. 65mph A dangerous system and shouldn't be allowed until the bug is fixed with software update. So far Honda hasn't acknowledged anything. I have to gather all my footage and share it with you, maybe through youtube? There are no warnings, no problems with the car. This is clearly a software issue. Honda dealer told me there is no software update for this when I question Honda Serramonte Colma CA when I brought my vehicle in for failed AC. Service writer said "these things can happen, just try to drive more cautiously"
Additional Notes:
1. Driving on the freeway with multiple lanes. I driver cuts across multiple lanes and even though they only stayed 1 second in front of me and jumped into another lane, Honda thinks it's time to apply the brake after they have merged over to next lane. Applying the brakes when nobody is in front of me! 35mph 2. I can be 25 feet behind a car. That car happens to be making a turn at an intersection. It clears my path, but it's stuck just at the corner of the other street because traffic isn't flowing for them. I have 100% clear of path. And guess what, Honda decides to slam on the brakes because it saw the vehicle is about a foot away from my lane stopped. Honda can't tell the difference if I'm going straight or following the car that turned so it thinks it's better to slam on the brakes when in question. Very dangerous! 40mph 3. When on a multi lane freeway. I have no car in front of me but there is a vehicle in another lane. As I try to pass the vehicle, my Civic applies the brakes when the road isn't straight but very slightly curved. In my opinion it's not calculating at all that we are in a curve. It seems like Honda is not using vision from camera to tell the lanes and lane markers and also the steering wheel. But it only detects that somehow we will collide. 65mph A dangerous system and shouldn't be allowed until the bug is fixed with software update. So far Honda hasn't acknowledged anything. I have to gather all my footage and share it with you, maybe through youtube? There are no warnings, no problems with the car. This is clearly a software issue. Honda dealer told me there is no software update for this when I question Honda Serramonte Colma CA when I brought my vehicle in for failed AC. Service writer said "these things can happen, just try to drive more cautiously"
Mfg Campaign: 11474733
Recall Date: Jul 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
Corrective Action:
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
Additional Notes:
2017 Honda Civic the AC stopped cooling in the middle of summer in summer California where the temperature is regularly above 110 degrees. An AC failure in this area IS a safety issue. After paying $289 for diagnosis they said the evaporator is leaking. The warranty was extended for all 2017 Honda Civics for leaks of the condenser. They also have similar complaints for the compressors. We have 3 other older Hondas that have never had an evaporator start leaking and when we said that to the service tech, he said that newer Hondas are less reliable. This is at a Honda dealership, so it's quite the sales pitch for buying a new Honda. It seems obvious that the 2017 Honda Civic has an overall problem with the AC. I was quoted $1800 for repair, but I am not convinced that is the problem. I wish I hadn't taken it to a dealership to start with, but I was sure that they would be honest and cover the repair under warranty. A new aftermarket evaporator from a very reputable company costs under $70 so that's a lot of labor costs added on. Civicx.com has so many reports of this problem that it's over 12 pages long. This problem should definitely be covered under the 10 year extended warranty.
Mfg Campaign: 11472367
Recall Date: Jul 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
Corrective Action:
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
Additional Notes:
Air-Conditioner (A/C, AC). 2017 Civic EX-L Sedan. A/C system blows only warm air on drivers side vents, but seems to blow cool(er) from passenger side vents. Just adding this to the MANY other complaints about A/C system in 10th Gen Honda Civics.
Mfg Campaign: 11472169
Recall Date: Jul 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can’t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
Corrective Action:
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can’t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
Additional Notes:
I got a new Honda Civic last 2017. My car air conditioning has not been working for the past months. When I started have it fix, I called different car repair shop in Orange County for the past months. They always asked me about my car model and year and every time I give it to them they turned me down from shop like Firestone, pepboys, and several of their branch and even small repair shop. I went to Honda service but they charge me too much I can’t afford. Luckily my car was accepted for AC repair in one of Pepboys branch. They assessed and recharge my car AC but less than a month AC is not working I brought it back after they say a lot of problem and charging me too much. I just need a working AC for my car. Please help me have my car fix fairly in this difficult time.
Mfg Campaign: 11470773
Recall Date: Jun 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Power steering locked up.
Corrective Action:
Power steering locked up.
Additional Notes:
Power steering locked up.
Mfg Campaign: 11470076
Recall Date: Jun 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The gear shift is loose. Not stable. With switch into a different mode with the slightest tap without having to have my foot on the brake or pushing the release button to move to a different gear.
Corrective Action:
The gear shift is loose. Not stable. With switch into a different mode with the slightest tap without having to have my foot on the brake or pushing the release button to move to a different gear.
Additional Notes:
The gear shift is loose. Not stable. With switch into a different mode with the slightest tap without having to have my foot on the brake or pushing the release button to move to a different gear.
Mfg Campaign: 11469566
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80°f. One side of car is semi cool other not at all blows hot air.
Corrective Action:
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80°f. One side of car is semi cool other not at all blows hot air.
Additional Notes:
Cooling issue. Air conditioning not cooling down. Coolant and freon full. No one knows why the car ac wont work above 80°f. One side of car is semi cool other not at all blows hot air.
Mfg Campaign: 11469596
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
Corrective Action:
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
Additional Notes:
Last week the AC in my '17 Honda Civic Hatchback went out and I took it to the local dealership to have it diagnosed. Upon review, they informed me the AC's evaporator unit is leaking and it will cost $800 to replace. I'm aware there is a recall (TSB 19-091) on the condenser from 2016-2018 Civics. Honda came out with a TSB regarding this issue, all 2016-2018 civics have 10yr/unlimited mile warranties now on condensers. TSB 19-091, dated Dec 11th 2019. Per the bulletin: " American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. " However, there seems to be an EQUALLY large number of complaints online about compressors and evaporators failing in those years of Civic as well. Every single private mechanic I spoke to said they's seen dozens of '17 Civics with the exact same issue and to take it back to Honda. As such, it turns out failure across ALL the components of the AC system (compressors/condensers/evaporators) is relatively common after only a handful of years. I believe an amended bulletin should be provided to cover ALL repairs across the AC system. As a 1st responder, it is not safe for me to drive this vehicle to/from work in the 115 degree weather that we get here in Fresno, CA. There are multiple articles explaining these exact malfunctions as well: https://www.civicx.com/forum/threads/2016-2019-evaporator-failures-leaks.52319/ https://www.reddit.com/r/Honda/comments/lyne6q/2017_honda_civic_ac_evaporator_leaking/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1 There were NO warnings prior to my AC going out.
Mfg Campaign: 11467624
Recall Date: Jun 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Honda Civic. The contact stated while the vehicle was parked and running in the driveway, the power steering failed. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2017 Honda Civic. The contact stated while the vehicle was parked and running in the driveway, the power steering failed. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2017 Honda Civic. The contact stated while the vehicle was parked and running in the driveway, the power steering failed. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 26,000.
Mfg Campaign: 11467103
Recall Date: Jun 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
My brakes stopped working, resulting in a car crash. My airbags never went off and I sustained injuries to my head, neck,and, back.
Corrective Action:
My brakes stopped working, resulting in a car crash. My airbags never went off and I sustained injuries to my head, neck,and, back.
Additional Notes:
My brakes stopped working, resulting in a car crash. My airbags never went off and I sustained injuries to my head, neck,and, back.
Mfg Campaign: 11465638
Recall Date: May 22, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury