Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Hatchback and Civic Type R vehicles. Driver and front passenger seatback pads sold as replacement service parts were made without slit openings for the seat-mounted side air bags. In the event of a crash necessitating air bag deployment, the seatback pad would interfere and adversely affect air bag performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: E1D, U1B, X1C
Recall Date: Apr 26, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Sedan and Coupe vehicles. The right halfshaft may have been improperly heat treated, reducing its strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K0E
Recall Date: Nov 9, 2017
Consumer Complaints
688 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Corrective Action:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Additional Notes:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Mfg Campaign: 11021859
Recall Date: Sep 6, 2017
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Corrective Action:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Additional Notes:
FIRST TIME SPEEDOMETER READING 0 WHILE DRIVING. SECOND TIME WHILE DRIVING DOWN HWY, ALL ERROR LIGHTS ON DASH CAME ON, I HAVE 10 OR SO PHOTOS, OF THE INCIDENT, SPEEDOMETER READ 0 GOING UPWARD OF 50 MPH, POWER STEERING WAS GOING IN AND OUT AND VEHICLE WAS VERY DIFFICULT TO CONTROL. THIS IS A HUGE ISSUE BEING IN COLORADO. TOOK TO DEALER AND THEY FOUND NOTHING FREEDOM HONDA CO SPRINGS, CO. NOW ITS THE 3RD TIME A REPEAT OF THE SECOND TIME EVERY INDICATOR ERROR LIGHT ILLUMINATING, NO SPEEDOMETER, AND POWER STEERING INTERMITTENT AGAIN. THIS IS GOING TO CAUSE AN ACCIDENT. I AM DROPPING THE VEHICLE OFF FRIDAY 9/8/2017 FOR DIAGNOSIS.
Mfg Campaign: 11021859
Recall Date: Sep 6, 2017
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPERS FAILED WHILE VEHICLE WAS IN MOTION DURING RAINY CONDITIONS. WHEN ACTIVATED, WIPERS ENGAGE INTO UPRIGHT POSITION AND STOP. WIPER MOTOR IS RUNNING BUT WIPERS FAIL TO RETURN TO RESTING POSITION OR TO CLEAR WINDSHIELD. OUTERMOST WIPER IS STRIKING VEHICLE PAINT. COMPLETE FAILURE OF WIPERS WHILE VEHICLE MOVING IN RAINY CONDITIONS.
Corrective Action:
WIPERS FAILED WHILE VEHICLE WAS IN MOTION DURING RAINY CONDITIONS. WHEN ACTIVATED, WIPERS ENGAGE INTO UPRIGHT POSITION AND STOP. WIPER MOTOR IS RUNNING BUT WIPERS FAIL TO RETURN TO RESTING POSITION OR TO CLEAR WINDSHIELD. OUTERMOST WIPER IS STRIKING VEHICLE PAINT. COMPLETE FAILURE OF WIPERS WHILE VEHICLE MOVING IN RAINY CONDITIONS.
Additional Notes:
WIPERS FAILED WHILE VEHICLE WAS IN MOTION DURING RAINY CONDITIONS. WHEN ACTIVATED, WIPERS ENGAGE INTO UPRIGHT POSITION AND STOP. WIPER MOTOR IS RUNNING BUT WIPERS FAIL TO RETURN TO RESTING POSITION OR TO CLEAR WINDSHIELD. OUTERMOST WIPER IS STRIKING VEHICLE PAINT. COMPLETE FAILURE OF WIPERS WHILE VEHICLE MOVING IN RAINY CONDITIONS.
Mfg Campaign: 11020904
Recall Date: Aug 31, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TPMS LIGHT COMES ON WHEN TIRE PRESSURES ARE OK. LIGHT COMES ON IN DASHBOARD AFTER RECALIBATING PER OWNER'S MANUAL AND AFTER DRIVING ABOUT 40 MILES.
Corrective Action:
TPMS LIGHT COMES ON WHEN TIRE PRESSURES ARE OK. LIGHT COMES ON IN DASHBOARD AFTER RECALIBATING PER OWNER'S MANUAL AND AFTER DRIVING ABOUT 40 MILES.
Additional Notes:
TPMS LIGHT COMES ON WHEN TIRE PRESSURES ARE OK. LIGHT COMES ON IN DASHBOARD AFTER RECALIBATING PER OWNER'S MANUAL AND AFTER DRIVING ABOUT 40 MILES.
Mfg Campaign: 11019812
Recall Date: Aug 26, 2017
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Corrective Action:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Additional Notes:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Mfg Campaign: 11015929
Recall Date: Aug 17, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Corrective Action:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Additional Notes:
WHEN PULLING INTO A PARKING SPOT I PUT THE CAR INTO PARK BUT THE CAR KEPT MOVING FORWARD, OVER A SIDEWALK AND INTO A BUILDING. I PUT THE CAR IN REVERSE AND COULD NOT STOP THE CAR UNTIL IT HIT ANOTHER OBJECT. HAD DAMAGE TO THE FRONT BUMPER AND GRILL.
Mfg Campaign: 11015929
Recall Date: Aug 17, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE TOUCH SCREEN RADIO FLASHED ON AND OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHER JONES HONDA LOCATED AT 1111 N CLARK ST SUITE 2, CHICAGO, IL 60610; 312-614-1948), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THEY WOULD NOT ASSIST IF THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE TOUCH SCREEN RADIO FLASHED ON AND OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHER JONES HONDA LOCATED AT 1111 N CLARK ST SUITE 2, CHICAGO, IL 60610; 312-614-1948), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THEY WOULD NOT ASSIST IF THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE TOUCH SCREEN RADIO FLASHED ON AND OFF WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHER JONES HONDA LOCATED AT 1111 N CLARK ST SUITE 2, CHICAGO, IL 60610; 312-614-1948), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THEY WOULD NOT ASSIST IF THE DEALER WAS NOT ABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110.
Mfg Campaign: 11006367
Recall Date: Jul 19, 2017
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
DRIVER AND PASSENGER AIRBAGS BOTH DEPLOYED IN DUE TO A VERY MINOR ACCIDENT. THE HONDA WAS JUST COMING OUT OF A STOP SO THE SPEED COULDN'T HAVE BEEN MORE THAN 5-10 MILES PER HOUR. THE FRONT BUMPER SHOWS NO SIGNIFICANT DAMAGE TO WARRANT THE DEPLOYMENT OF THE AIRBAGS. NEITHER ONE OF THE PASSENGERS WAS HURT EXCEPT FOR MINOR BURNS ON THE HAND OF THE DRIVER DUE TO THE DEPLOYMENT OF THE AIRBAG. IT SEEMS THAT THE AIRBAG WERE DEPLOYED NEEDLESSLY.
Corrective Action:
DRIVER AND PASSENGER AIRBAGS BOTH DEPLOYED IN DUE TO A VERY MINOR ACCIDENT. THE HONDA WAS JUST COMING OUT OF A STOP SO THE SPEED COULDN'T HAVE BEEN MORE THAN 5-10 MILES PER HOUR. THE FRONT BUMPER SHOWS NO SIGNIFICANT DAMAGE TO WARRANT THE DEPLOYMENT OF THE AIRBAGS. NEITHER ONE OF THE PASSENGERS WAS HURT EXCEPT FOR MINOR BURNS ON THE HAND OF THE DRIVER DUE TO THE DEPLOYMENT OF THE AIRBAG. IT SEEMS THAT THE AIRBAG WERE DEPLOYED NEEDLESSLY.
Additional Notes:
DRIVER AND PASSENGER AIRBAGS BOTH DEPLOYED IN DUE TO A VERY MINOR ACCIDENT. THE HONDA WAS JUST COMING OUT OF A STOP SO THE SPEED COULDN'T HAVE BEEN MORE THAN 5-10 MILES PER HOUR. THE FRONT BUMPER SHOWS NO SIGNIFICANT DAMAGE TO WARRANT THE DEPLOYMENT OF THE AIRBAGS. NEITHER ONE OF THE PASSENGERS WAS HURT EXCEPT FOR MINOR BURNS ON THE HAND OF THE DRIVER DUE TO THE DEPLOYMENT OF THE AIRBAG. IT SEEMS THAT THE AIRBAG WERE DEPLOYED NEEDLESSLY.
Mfg Campaign: 11005505
Recall Date: Jul 15, 2017
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS WERE APPLIED BUT FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CASEY HONDA LOCATED AT 12943 JEFFERSON AVE NEWPORT NEWS, VA 23608) WHERE IT WAS BEING SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,750.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS WERE APPLIED BUT FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CASEY HONDA LOCATED AT 12943 JEFFERSON AVE NEWPORT NEWS, VA 23608) WHERE IT WAS BEING SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,750.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS WERE APPLIED BUT FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CASEY HONDA LOCATED AT 12943 JEFFERSON AVE NEWPORT NEWS, VA 23608) WHERE IT WAS BEING SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,750.
Mfg Campaign: 11000524
Recall Date: Jun 21, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FLASHING FLICKERING ENTERTAINMENT SYSTEM. THE SYSTEM HAS ALSO RESET ITSELF 2 TIMES WHILE IN OPERATION AGAIN FLASHING AND FLICKERING. THE SOUND CUTS OUT AS WELL WHILE THIS HAPPENS. I HAVE A VIDEO RECORDING OF A PARTIAL INCIDENT. HONDA REFUSES TO ANSWER MY QUESTIONS REGARDING MY CONCERNS FOR MY SAFETY REGARDING THE ISSUE. THEY ALSO CLAIM THAT THE ISSUE CANNOT BE DUPLICATED IN THE DEALERSHIP. HOWEVER THIS OCCURS SPORADICALLY AND THEY HAVE ONLY LOOK AT IT FOR A FEW HOURS EVEN AFTER I ASKED THAT THE VEHICLE NOT BE RETURNED TILL THE ISSUE WAS RESOLVED.
Corrective Action:
FLASHING FLICKERING ENTERTAINMENT SYSTEM. THE SYSTEM HAS ALSO RESET ITSELF 2 TIMES WHILE IN OPERATION AGAIN FLASHING AND FLICKERING. THE SOUND CUTS OUT AS WELL WHILE THIS HAPPENS. I HAVE A VIDEO RECORDING OF A PARTIAL INCIDENT. HONDA REFUSES TO ANSWER MY QUESTIONS REGARDING MY CONCERNS FOR MY SAFETY REGARDING THE ISSUE. THEY ALSO CLAIM THAT THE ISSUE CANNOT BE DUPLICATED IN THE DEALERSHIP. HOWEVER THIS OCCURS SPORADICALLY AND THEY HAVE ONLY LOOK AT IT FOR A FEW HOURS EVEN AFTER I ASKED THAT THE VEHICLE NOT BE RETURNED TILL THE ISSUE WAS RESOLVED.
Additional Notes:
FLASHING FLICKERING ENTERTAINMENT SYSTEM. THE SYSTEM HAS ALSO RESET ITSELF 2 TIMES WHILE IN OPERATION AGAIN FLASHING AND FLICKERING. THE SOUND CUTS OUT AS WELL WHILE THIS HAPPENS. I HAVE A VIDEO RECORDING OF A PARTIAL INCIDENT. HONDA REFUSES TO ANSWER MY QUESTIONS REGARDING MY CONCERNS FOR MY SAFETY REGARDING THE ISSUE. THEY ALSO CLAIM THAT THE ISSUE CANNOT BE DUPLICATED IN THE DEALERSHIP. HOWEVER THIS OCCURS SPORADICALLY AND THEY HAVE ONLY LOOK AT IT FOR A FEW HOURS EVEN AFTER I ASKED THAT THE VEHICLE NOT BE RETURNED TILL THE ISSUE WAS RESOLVED.
Mfg Campaign: 10993724
Recall Date: Jun 7, 2017
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2017 HONDA CIVIC WAS BOUGHT NEW WITH 5 MILES ON JANUARY 6, 2017 AND THE FOLLOWING PROBLEMS HAVE OCCURRED: MILEAGE 3435 CHECK ENGINE LIGHT, MILEAGE 3813 CHECK ENGINE LIGHT AND SOP SHUTTER SET INSTALLED, MILEAGE 4242 CHECK ENGINE LIGHT AND CRACKS IN TOP OF FUEL PUMP AND IT WAS LEAKING GAS, FUEL PUMP REPLACED AND THEN FUEL TANK HAD TO BE REPLACED
Corrective Action:
2017 HONDA CIVIC WAS BOUGHT NEW WITH 5 MILES ON JANUARY 6, 2017 AND THE FOLLOWING PROBLEMS HAVE OCCURRED: MILEAGE 3435 CHECK ENGINE LIGHT, MILEAGE 3813 CHECK ENGINE LIGHT AND SOP SHUTTER SET INSTALLED, MILEAGE 4242 CHECK ENGINE LIGHT AND CRACKS IN TOP OF FUEL PUMP AND IT WAS LEAKING GAS, FUEL PUMP REPLACED AND THEN FUEL TANK HAD TO BE REPLACED
Additional Notes:
2017 HONDA CIVIC WAS BOUGHT NEW WITH 5 MILES ON JANUARY 6, 2017 AND THE FOLLOWING PROBLEMS HAVE OCCURRED: MILEAGE 3435 CHECK ENGINE LIGHT, MILEAGE 3813 CHECK ENGINE LIGHT AND SOP SHUTTER SET INSTALLED, MILEAGE 4242 CHECK ENGINE LIGHT AND CRACKS IN TOP OF FUEL PUMP AND IT WAS LEAKING GAS, FUEL PUMP REPLACED AND THEN FUEL TANK HAD TO BE REPLACED
Mfg Campaign: 10986259
Recall Date: May 17, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING THE SPEED LIMIT AT 40MPH. THE COLLISION MITIGATION BRAKING SYSTEM FIRED ON AN OPEN ROAD CAUSING MY CAR TO STOP ABRUPTLY. THIS CAUSED ME TO GET REAR ENDED BY THE CAR BEHIND ME. THERE WASN'T A CAR IN FRONT OF ME, IT FIRED ERRATICALLY. POLICE REPORT WAS FILED. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS INDICATED "THERE IS NOTHING WRONG". EVEN THOUGH THERE WERE WITNESS'S AT THE SCENE AS WELL AS IT CAUSING AN ACCIDENT.
Corrective Action:
I WAS DRIVING THE SPEED LIMIT AT 40MPH. THE COLLISION MITIGATION BRAKING SYSTEM FIRED ON AN OPEN ROAD CAUSING MY CAR TO STOP ABRUPTLY. THIS CAUSED ME TO GET REAR ENDED BY THE CAR BEHIND ME. THERE WASN'T A CAR IN FRONT OF ME, IT FIRED ERRATICALLY. POLICE REPORT WAS FILED. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS INDICATED "THERE IS NOTHING WRONG". EVEN THOUGH THERE WERE WITNESS'S AT THE SCENE AS WELL AS IT CAUSING AN ACCIDENT.
Additional Notes:
I WAS DRIVING THE SPEED LIMIT AT 40MPH. THE COLLISION MITIGATION BRAKING SYSTEM FIRED ON AN OPEN ROAD CAUSING MY CAR TO STOP ABRUPTLY. THIS CAUSED ME TO GET REAR ENDED BY THE CAR BEHIND ME. THERE WASN'T A CAR IN FRONT OF ME, IT FIRED ERRATICALLY. POLICE REPORT WAS FILED. AFTER TAKING THE CAR TO THE DEALER, THE DEALER HAS INDICATED "THERE IS NOTHING WRONG". EVEN THOUGH THERE WERE WITNESS'S AT THE SCENE AS WELL AS IT CAUSING AN ACCIDENT.
Mfg Campaign: 10983655
Recall Date: May 5, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW HONDA CIVIC ON JANUARY 7, 2017. PREVIOUSLY MY NEW CAR DID NOT WANT TO START ON 1/28/17. 21 DAYS AFTER MY NEW PURCHASE. I HAD THE SAME TROUBLE AGAIN WHEN MY NEW CAR DID NOT WANT TO START ON 4/29/17 AT 5:20PM. I WAS IN A PARKING LOT AND IT WOULD NOT START. I CALLED HONDA ROADSIDE ASSISTANCE AT 1-866-864-5211 AND THEY SAID A TOW TRUCK WOULD ARRIVE AT 6PM. THEY DID NOT SHOW UP AT 6PM. AT 6PM I RECEIVED A TEXT THAT A TOW TRUCK WOULD SHOW UP AT 6:45PM. IT WAS VERY HOT AND I THOUGHT I WAS GOING TO SUFFER FROM A HEAT STROKE. AFTER MANY TRIES, MY CAR EVENTUALLY STARTED AT 6:15PM. I AM VERY FRUSTRATED WITH THIS CAR. WHEN I TOOK THE CAR INTO THE DEALERSHIP ON 5/1/17 TO CLAWSON IN FRESNO, CA. I WAS TOLD THEY DID NOT HAVE ANY RENTALS AND THEY WOULD CALL ME ON 5/2/17. THEY DID NOT CALL ME ON 5/2/17. I WENT TO THE DEALERSHIP ON 5/2/17 AND THEY SAID THEY DID NOT HAVE ANY RENTAL CARS. I CALLED HONDA CORPORATE AT 1-800-999-1009 AND CLAWSON HONDA AUTHORIZED A RENTAL CAR FOR ONE DAY.
Corrective Action:
I PURCHASED A NEW HONDA CIVIC ON JANUARY 7, 2017. PREVIOUSLY MY NEW CAR DID NOT WANT TO START ON 1/28/17. 21 DAYS AFTER MY NEW PURCHASE. I HAD THE SAME TROUBLE AGAIN WHEN MY NEW CAR DID NOT WANT TO START ON 4/29/17 AT 5:20PM. I WAS IN A PARKING LOT AND IT WOULD NOT START. I CALLED HONDA ROADSIDE ASSISTANCE AT 1-866-864-5211 AND THEY SAID A TOW TRUCK WOULD ARRIVE AT 6PM. THEY DID NOT SHOW UP AT 6PM. AT 6PM I RECEIVED A TEXT THAT A TOW TRUCK WOULD SHOW UP AT 6:45PM. IT WAS VERY HOT AND I THOUGHT I WAS GOING TO SUFFER FROM A HEAT STROKE. AFTER MANY TRIES, MY CAR EVENTUALLY STARTED AT 6:15PM. I AM VERY FRUSTRATED WITH THIS CAR. WHEN I TOOK THE CAR INTO THE DEALERSHIP ON 5/1/17 TO CLAWSON IN FRESNO, CA. I WAS TOLD THEY DID NOT HAVE ANY RENTALS AND THEY WOULD CALL ME ON 5/2/17. THEY DID NOT CALL ME ON 5/2/17. I WENT TO THE DEALERSHIP ON 5/2/17 AND THEY SAID THEY DID NOT HAVE ANY RENTAL CARS. I CALLED HONDA CORPORATE AT 1-800-999-1009 AND CLAWSON HONDA AUTHORIZED A RENTAL CAR FOR ONE DAY.
Additional Notes:
I PURCHASED A NEW HONDA CIVIC ON JANUARY 7, 2017. PREVIOUSLY MY NEW CAR DID NOT WANT TO START ON 1/28/17. 21 DAYS AFTER MY NEW PURCHASE. I HAD THE SAME TROUBLE AGAIN WHEN MY NEW CAR DID NOT WANT TO START ON 4/29/17 AT 5:20PM. I WAS IN A PARKING LOT AND IT WOULD NOT START. I CALLED HONDA ROADSIDE ASSISTANCE AT 1-866-864-5211 AND THEY SAID A TOW TRUCK WOULD ARRIVE AT 6PM. THEY DID NOT SHOW UP AT 6PM. AT 6PM I RECEIVED A TEXT THAT A TOW TRUCK WOULD SHOW UP AT 6:45PM. IT WAS VERY HOT AND I THOUGHT I WAS GOING TO SUFFER FROM A HEAT STROKE. AFTER MANY TRIES, MY CAR EVENTUALLY STARTED AT 6:15PM. I AM VERY FRUSTRATED WITH THIS CAR. WHEN I TOOK THE CAR INTO THE DEALERSHIP ON 5/1/17 TO CLAWSON IN FRESNO, CA. I WAS TOLD THEY DID NOT HAVE ANY RENTALS AND THEY WOULD CALL ME ON 5/2/17. THEY DID NOT CALL ME ON 5/2/17. I WENT TO THE DEALERSHIP ON 5/2/17 AND THEY SAID THEY DID NOT HAVE ANY RENTAL CARS. I CALLED HONDA CORPORATE AT 1-800-999-1009 AND CLAWSON HONDA AUTHORIZED A RENTAL CAR FOR ONE DAY.
Mfg Campaign: 10983196
Recall Date: May 3, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NEW CAR WILL LET YOU TURN OFF (PUSH BUTTON) AND GET OUT AND WALK AWAY WHILE STILL BEING IN GEAR. I EXITED MY VEHICLE IN THIS SITUATION AND IT ROLLED DOWN THE DRIVE AND HIT A TREE. IT WAS 3 FEET FROM ROLLING INTO A HIGHWAY THAT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. OLDER CARS YOU CANNOT REMOVE THE KEY. YOU SHOULD NOT BE ABLE TO TURN OFF THE CAR WITHOUT SOME OTHER SAFETY FEATURE TO KEEP THIS FROM HAPPENING.
Corrective Action:
MY NEW CAR WILL LET YOU TURN OFF (PUSH BUTTON) AND GET OUT AND WALK AWAY WHILE STILL BEING IN GEAR. I EXITED MY VEHICLE IN THIS SITUATION AND IT ROLLED DOWN THE DRIVE AND HIT A TREE. IT WAS 3 FEET FROM ROLLING INTO A HIGHWAY THAT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. OLDER CARS YOU CANNOT REMOVE THE KEY. YOU SHOULD NOT BE ABLE TO TURN OFF THE CAR WITHOUT SOME OTHER SAFETY FEATURE TO KEEP THIS FROM HAPPENING.
Additional Notes:
MY NEW CAR WILL LET YOU TURN OFF (PUSH BUTTON) AND GET OUT AND WALK AWAY WHILE STILL BEING IN GEAR. I EXITED MY VEHICLE IN THIS SITUATION AND IT ROLLED DOWN THE DRIVE AND HIT A TREE. IT WAS 3 FEET FROM ROLLING INTO A HIGHWAY THAT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. OLDER CARS YOU CANNOT REMOVE THE KEY. YOU SHOULD NOT BE ABLE TO TURN OFF THE CAR WITHOUT SOME OTHER SAFETY FEATURE TO KEEP THIS FROM HAPPENING.
Mfg Campaign: 10980221
Recall Date: Apr 24, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I LEASED MY HONDA CIVIC FROM HERB CHAMBERS HONDA OF BOSTON IN NOV. 2016. IN MARCH 2017 MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR SERVICING, THEY TOLD ME THAT RODENTS HAD CHEWED ON THE WIRES UNDER MY VEHICLE. AFTER I DID SOME RESEARCH ON MY OWN, I FOUND OUT THAT MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND MY CAR RECEIVED DAMAGE TO THE WIRING (UNDER MY CAR) DUE TO THE SOYBEAN COATING THAT HONDA IS USING ON THE WIRE COVERS. I WAS TOLD THAT THIS IS NOT COVERED BY THE DEALERSHIP OR WARRANTY. REMIND YOU "THIS IS A LEASE." MY BRAND- NEW LEASED CAR WAS COMPLETED DEAD AND WOULDN'T EVEN TURN ON. I AM LUCKY IT DIDN'T DIE ON ME WHILE I WAS DRIVING IT. I HAVE READ ONLINE COMPLAINTS THAT THIS HAS HAD TO OTHER PEOPLE WITH THIS DAMAGE TO THEIR VEHICLES. I WAS QUOTED $2,600 IN REPAIRS. I ENDED UP PAYING A $500 DEDUCTIBLE TO MY INSURANCE COMPANY. THERE ARE CLASS ACTION LAW SUITS IN PLACE IN CA AND OTHER STATES REGARDING THE "SOY-BASED WIRE COVERING." THIS IS A SERIOUS SAFETY ISSUE AND A RECALL NEEDS TO BE MADE BY HONDA.
Corrective Action:
I LEASED MY HONDA CIVIC FROM HERB CHAMBERS HONDA OF BOSTON IN NOV. 2016. IN MARCH 2017 MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR SERVICING, THEY TOLD ME THAT RODENTS HAD CHEWED ON THE WIRES UNDER MY VEHICLE. AFTER I DID SOME RESEARCH ON MY OWN, I FOUND OUT THAT MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND MY CAR RECEIVED DAMAGE TO THE WIRING (UNDER MY CAR) DUE TO THE SOYBEAN COATING THAT HONDA IS USING ON THE WIRE COVERS. I WAS TOLD THAT THIS IS NOT COVERED BY THE DEALERSHIP OR WARRANTY. REMIND YOU "THIS IS A LEASE." MY BRAND- NEW LEASED CAR WAS COMPLETED DEAD AND WOULDN'T EVEN TURN ON. I AM LUCKY IT DIDN'T DIE ON ME WHILE I WAS DRIVING IT. I HAVE READ ONLINE COMPLAINTS THAT THIS HAS HAD TO OTHER PEOPLE WITH THIS DAMAGE TO THEIR VEHICLES. I WAS QUOTED $2,600 IN REPAIRS. I ENDED UP PAYING A $500 DEDUCTIBLE TO MY INSURANCE COMPANY. THERE ARE CLASS ACTION LAW SUITS IN PLACE IN CA AND OTHER STATES REGARDING THE "SOY-BASED WIRE COVERING." THIS IS A SERIOUS SAFETY ISSUE AND A RECALL NEEDS TO BE MADE BY HONDA.
Additional Notes:
I LEASED MY HONDA CIVIC FROM HERB CHAMBERS HONDA OF BOSTON IN NOV. 2016. IN MARCH 2017 MY CHECK ENGINE LIGHT CAME ON. WHEN I TOOK MY CAR TO THE DEALERSHIP FOR SERVICING, THEY TOLD ME THAT RODENTS HAD CHEWED ON THE WIRES UNDER MY VEHICLE. AFTER I DID SOME RESEARCH ON MY OWN, I FOUND OUT THAT MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND MY CAR RECEIVED DAMAGE TO THE WIRING (UNDER MY CAR) DUE TO THE SOYBEAN COATING THAT HONDA IS USING ON THE WIRE COVERS. I WAS TOLD THAT THIS IS NOT COVERED BY THE DEALERSHIP OR WARRANTY. REMIND YOU "THIS IS A LEASE." MY BRAND- NEW LEASED CAR WAS COMPLETED DEAD AND WOULDN'T EVEN TURN ON. I AM LUCKY IT DIDN'T DIE ON ME WHILE I WAS DRIVING IT. I HAVE READ ONLINE COMPLAINTS THAT THIS HAS HAD TO OTHER PEOPLE WITH THIS DAMAGE TO THEIR VEHICLES. I WAS QUOTED $2,600 IN REPAIRS. I ENDED UP PAYING A $500 DEDUCTIBLE TO MY INSURANCE COMPANY. THERE ARE CLASS ACTION LAW SUITS IN PLACE IN CA AND OTHER STATES REGARDING THE "SOY-BASED WIRE COVERING." THIS IS A SERIOUS SAFETY ISSUE AND A RECALL NEEDS TO BE MADE BY HONDA.
Mfg Campaign: 10980250
Recall Date: Apr 24, 2017
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
IS BEEN MORE 1 YEAR WISH I RECEIVED THE LETTER FOR HONDA AND THE PROBLEM WITH THE AIR BAGS NO FIX I CALL MANY TIMES TO THE DEALER NO RESPOND
Corrective Action:
IS BEEN MORE 1 YEAR WISH I RECEIVED THE LETTER FOR HONDA AND THE PROBLEM WITH THE AIR BAGS NO FIX I CALL MANY TIMES TO THE DEALER NO RESPOND
Additional Notes:
IS BEEN MORE 1 YEAR WISH I RECEIVED THE LETTER FOR HONDA AND THE PROBLEM WITH THE AIR BAGS NO FIX I CALL MANY TIMES TO THE DEALER NO RESPOND
Mfg Campaign: 10969449
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Mfg Campaign: 10968647
Recall Date: Mar 27, 2017
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED WARNING INDICATORS ILLUMINATED AND THE RPMS DECREASED TO ZERO. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AND RESTART IT AFTER A FEW MINUTES, BUT THE ENGINE SHOOK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/23/17*LJ
Mfg Campaign: 10968647
Recall Date: Mar 27, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Mfg Campaign: 10968167
Recall Date: Mar 23, 2017
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE'S NAVIGATION SYSTEM FAILED. ALTHOUGH THEY WERE ON THE FREEWAY, THE NAVIGATION SYSTEM RE-ROUTED THEM AS THOUGH THEY WERE ON THE STREET. THE CONTACT ALSO STATED THAT THE VEHICLE'S RADIO FAILED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE RADIO STILL FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TUNER AND ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REARVIEW AND PASSENGER SIDE CAMERAS FAILED. THE VEHICLE WAS AGAIN RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL CONSOLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,900.
Mfg Campaign: 10968167
Recall Date: Mar 23, 2017
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