Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Hatchback and Civic Type R vehicles. Driver and front passenger seatback pads sold as replacement service parts were made without slit openings for the seat-mounted side air bags. In the event of a crash necessitating air bag deployment, the seatback pad would interfere and adversely affect air bag performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: E1D, U1B, X1C
Recall Date: Apr 26, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017 Honda Civic Sedan and Coupe vehicles. The right halfshaft may have been improperly heat treated, reducing its strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K0E
Recall Date: Nov 9, 2017
Consumer Complaints
688 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Corrective Action:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Additional Notes:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Mfg Campaign: 10966396
Recall Date: Mar 16, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Corrective Action:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Additional Notes:
MOTOR VEHICLE COLLISION ON FREEWAY GOING 68 MPH SPEED UPON IMPACT BY ANOTHER VEHICLE, ORBITAL EYE FRACTURE, SPLIT FOREHEAD, AIRBAG MAY HAVE DEPLOYED LATE
Mfg Campaign: 10966396
Recall Date: Mar 16, 2017
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I TOOK MY CAR IN DUE TO THE RECALL LETTER I RECEIVED AT MY RESIDENCE ADDRESSED TO ME ID# 14-034 STATING CLOUD PAINT ON ROOF AND TRUNK AND AN EXTENSION WAS GIVEN. I REMEMBER IT WAS A TUESDAY I TOOK IN BECAUSE THEY SPECIFICALLY TOLD ME ON THE PHONE THAT IS WHEN PICTURES COULD BE TAKEN AT THE DEALER AND THEN SENT IN FOR APPROVALS. I HAD SOME OTHER THINGS DONE ON MY CAR AND THERE IS RECORD OF IT. HOWEVER THEY SAID MY VIN NUMBER DID NOT MATCH THE RECALL AND TOOK THE PAPERWORK THAT WAS ADDRESSED TO ME AND SAID THEY WOULD NOT TAKE ANY PHOTOS OF THE CAR. AT THAT TIME THE CLOUDING ON MY CAR WAS MINIMAL HOWEVER NOW A FEW YEAR OUT IT LOOKS LIKE ACID SPILLED ON MY CAR. IT'S ALSO INTERESTING TO SEE SEVERAL OTHER SAME MODEL CARS OUT ON THE ROAD WITH THE SAME ISSUES. I DID FILE A CLAIM WITH THE DEALERSHIP THEN LATER TOLD I WOULD HAVE TO GO THROUGH THE DEALER FOR ANY APPROVALS SINCE ITS WAY PAST THE DEADLINE. I DID AND WAS TOLD I HAD TO MEET WITH A SPECFIC PERSON NAMED CASEY AND MADE ANOTHER VISIT AND WAS TOLD THEY CANNOT DO ANYTHING ABOUT IT. SO LONG STORY SHORT BEEN GOING BACK AND FORTH AND FEEL THEY ARE DOING SOME SHADY BUSINESS. SO FRUSTRATED THAT I REFUSED TO BUY MY NEW CAR WITH HONDA AND DECIDED TO BUY A NISSAN ROGUE. I STILL OWN MY CIVIC BUT NOW I AM DETERRED TO EVER BUY ANOTHER HONDA AGAIN. I FEEL I WAS TAKEN ADVANTAGE OF WHEN I WENT IN DURING THE TIME FRAME AND I WAS THERE WITH MY ONE YEAR OLD DAUGHTER.
Corrective Action:
I TOOK MY CAR IN DUE TO THE RECALL LETTER I RECEIVED AT MY RESIDENCE ADDRESSED TO ME ID# 14-034 STATING CLOUD PAINT ON ROOF AND TRUNK AND AN EXTENSION WAS GIVEN. I REMEMBER IT WAS A TUESDAY I TOOK IN BECAUSE THEY SPECIFICALLY TOLD ME ON THE PHONE THAT IS WHEN PICTURES COULD BE TAKEN AT THE DEALER AND THEN SENT IN FOR APPROVALS. I HAD SOME OTHER THINGS DONE ON MY CAR AND THERE IS RECORD OF IT. HOWEVER THEY SAID MY VIN NUMBER DID NOT MATCH THE RECALL AND TOOK THE PAPERWORK THAT WAS ADDRESSED TO ME AND SAID THEY WOULD NOT TAKE ANY PHOTOS OF THE CAR. AT THAT TIME THE CLOUDING ON MY CAR WAS MINIMAL HOWEVER NOW A FEW YEAR OUT IT LOOKS LIKE ACID SPILLED ON MY CAR. IT'S ALSO INTERESTING TO SEE SEVERAL OTHER SAME MODEL CARS OUT ON THE ROAD WITH THE SAME ISSUES. I DID FILE A CLAIM WITH THE DEALERSHIP THEN LATER TOLD I WOULD HAVE TO GO THROUGH THE DEALER FOR ANY APPROVALS SINCE ITS WAY PAST THE DEADLINE. I DID AND WAS TOLD I HAD TO MEET WITH A SPECFIC PERSON NAMED CASEY AND MADE ANOTHER VISIT AND WAS TOLD THEY CANNOT DO ANYTHING ABOUT IT. SO LONG STORY SHORT BEEN GOING BACK AND FORTH AND FEEL THEY ARE DOING SOME SHADY BUSINESS. SO FRUSTRATED THAT I REFUSED TO BUY MY NEW CAR WITH HONDA AND DECIDED TO BUY A NISSAN ROGUE. I STILL OWN MY CIVIC BUT NOW I AM DETERRED TO EVER BUY ANOTHER HONDA AGAIN. I FEEL I WAS TAKEN ADVANTAGE OF WHEN I WENT IN DURING THE TIME FRAME AND I WAS THERE WITH MY ONE YEAR OLD DAUGHTER.
Additional Notes:
I TOOK MY CAR IN DUE TO THE RECALL LETTER I RECEIVED AT MY RESIDENCE ADDRESSED TO ME ID# 14-034 STATING CLOUD PAINT ON ROOF AND TRUNK AND AN EXTENSION WAS GIVEN. I REMEMBER IT WAS A TUESDAY I TOOK IN BECAUSE THEY SPECIFICALLY TOLD ME ON THE PHONE THAT IS WHEN PICTURES COULD BE TAKEN AT THE DEALER AND THEN SENT IN FOR APPROVALS. I HAD SOME OTHER THINGS DONE ON MY CAR AND THERE IS RECORD OF IT. HOWEVER THEY SAID MY VIN NUMBER DID NOT MATCH THE RECALL AND TOOK THE PAPERWORK THAT WAS ADDRESSED TO ME AND SAID THEY WOULD NOT TAKE ANY PHOTOS OF THE CAR. AT THAT TIME THE CLOUDING ON MY CAR WAS MINIMAL HOWEVER NOW A FEW YEAR OUT IT LOOKS LIKE ACID SPILLED ON MY CAR. IT'S ALSO INTERESTING TO SEE SEVERAL OTHER SAME MODEL CARS OUT ON THE ROAD WITH THE SAME ISSUES. I DID FILE A CLAIM WITH THE DEALERSHIP THEN LATER TOLD I WOULD HAVE TO GO THROUGH THE DEALER FOR ANY APPROVALS SINCE ITS WAY PAST THE DEADLINE. I DID AND WAS TOLD I HAD TO MEET WITH A SPECFIC PERSON NAMED CASEY AND MADE ANOTHER VISIT AND WAS TOLD THEY CANNOT DO ANYTHING ABOUT IT. SO LONG STORY SHORT BEEN GOING BACK AND FORTH AND FEEL THEY ARE DOING SOME SHADY BUSINESS. SO FRUSTRATED THAT I REFUSED TO BUY MY NEW CAR WITH HONDA AND DECIDED TO BUY A NISSAN ROGUE. I STILL OWN MY CIVIC BUT NOW I AM DETERRED TO EVER BUY ANOTHER HONDA AGAIN. I FEEL I WAS TAKEN ADVANTAGE OF WHEN I WENT IN DURING THE TIME FRAME AND I WAS THERE WITH MY ONE YEAR OLD DAUGHTER.
Mfg Campaign: 10949691
Recall Date: Feb 6, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW HONDA CIVIC 2017 WITH 11 MILES ON 1/7/17. 21 DAYS LATER, ON 1/28/17 MY CAR DID NOT START AFTER WORK. THE TOW TRUCK HAD TO JUMP START MY CAR AND AFTER NUMEROUS ATTEMPTS IT STARTED. I WORK DOWNTOWN AND IT WAS DARK AND LATE. THIS IS UNACCEPTABLE FOR A NEW CAR. I TOOK IT TO THE DEALER NEXT DAY AND THEY REPLACED THE BATTERY. I AM FEARFUL THAT MY "NEW" CAR MAY NOT START AGAIN.
Corrective Action:
I PURCHASED A NEW HONDA CIVIC 2017 WITH 11 MILES ON 1/7/17. 21 DAYS LATER, ON 1/28/17 MY CAR DID NOT START AFTER WORK. THE TOW TRUCK HAD TO JUMP START MY CAR AND AFTER NUMEROUS ATTEMPTS IT STARTED. I WORK DOWNTOWN AND IT WAS DARK AND LATE. THIS IS UNACCEPTABLE FOR A NEW CAR. I TOOK IT TO THE DEALER NEXT DAY AND THEY REPLACED THE BATTERY. I AM FEARFUL THAT MY "NEW" CAR MAY NOT START AGAIN.
Additional Notes:
I PURCHASED A NEW HONDA CIVIC 2017 WITH 11 MILES ON 1/7/17. 21 DAYS LATER, ON 1/28/17 MY CAR DID NOT START AFTER WORK. THE TOW TRUCK HAD TO JUMP START MY CAR AND AFTER NUMEROUS ATTEMPTS IT STARTED. I WORK DOWNTOWN AND IT WAS DARK AND LATE. THIS IS UNACCEPTABLE FOR A NEW CAR. I TOOK IT TO THE DEALER NEXT DAY AND THEY REPLACED THE BATTERY. I AM FEARFUL THAT MY "NEW" CAR MAY NOT START AGAIN.
Mfg Campaign: 10949684
Recall Date: Feb 5, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HEAD RESTS ARE ANGLED SO FAR FORWARD THAT IT IS CAUSING ME SOME SEVERE NECK PAIN. ONLY HAD THE CAR FOR 3 MONTHS.
Corrective Action:
THE HEAD RESTS ARE ANGLED SO FAR FORWARD THAT IT IS CAUSING ME SOME SEVERE NECK PAIN. ONLY HAD THE CAR FOR 3 MONTHS.
Additional Notes:
THE HEAD RESTS ARE ANGLED SO FAR FORWARD THAT IT IS CAUSING ME SOME SEVERE NECK PAIN. ONLY HAD THE CAR FOR 3 MONTHS.
Mfg Campaign: 10939787
Recall Date: Jan 4, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TURNING INTO A PARKING LOT WHERE I THEN PROCEEDED TO PARK MY CAR INTO A PARKING SPOT. I PUT THE CAR IN PARK AND THE CAR CONTINUED TO MOVE FORWARD. THE CAR ENDED UP HITTING THE BUILDING THAT WAS 2 FEET IN FRONT OF ME. THE CAR THEN REVERSED ON IT'S OWN AND CHARGED FORWARD TO HIT THE BUILDING AGAIN. THE SECOND TIME IT HIT THE BUILDING THE AIR BAG WENT OFF. I TRIED TO PUT THE CAR IN REVERSE MANUALLY TO PREVENT IT FROM HITTING THE BUILDING. WHEN I DID THIS , THE CAR ACCELERATED BACKWARDS .
Corrective Action:
I WAS TURNING INTO A PARKING LOT WHERE I THEN PROCEEDED TO PARK MY CAR INTO A PARKING SPOT. I PUT THE CAR IN PARK AND THE CAR CONTINUED TO MOVE FORWARD. THE CAR ENDED UP HITTING THE BUILDING THAT WAS 2 FEET IN FRONT OF ME. THE CAR THEN REVERSED ON IT'S OWN AND CHARGED FORWARD TO HIT THE BUILDING AGAIN. THE SECOND TIME IT HIT THE BUILDING THE AIR BAG WENT OFF. I TRIED TO PUT THE CAR IN REVERSE MANUALLY TO PREVENT IT FROM HITTING THE BUILDING. WHEN I DID THIS , THE CAR ACCELERATED BACKWARDS .
Additional Notes:
I WAS TURNING INTO A PARKING LOT WHERE I THEN PROCEEDED TO PARK MY CAR INTO A PARKING SPOT. I PUT THE CAR IN PARK AND THE CAR CONTINUED TO MOVE FORWARD. THE CAR ENDED UP HITTING THE BUILDING THAT WAS 2 FEET IN FRONT OF ME. THE CAR THEN REVERSED ON IT'S OWN AND CHARGED FORWARD TO HIT THE BUILDING AGAIN. THE SECOND TIME IT HIT THE BUILDING THE AIR BAG WENT OFF. I TRIED TO PUT THE CAR IN REVERSE MANUALLY TO PREVENT IT FROM HITTING THE BUILDING. WHEN I DID THIS , THE CAR ACCELERATED BACKWARDS .
Mfg Campaign: 10939005
Recall Date: Jan 1, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Corrective Action:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Additional Notes:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Mfg Campaign: 10928084
Recall Date: Nov 26, 2016
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Corrective Action:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Additional Notes:
JUST PICKED UP BRAND NEW CAR FROM DEALERSHIP (SUNSET HONDA I. SAN LUIS OBISPO CA) TRANSFERRED BY THEM FROM ANOTHER DEALERSHIP. CAR IS AN EX AND HAS PREVIOUSLY TEST DRIVEN A 2017 CIVIC HATCHBACK SPORT THE DAY BEFORE . DROVE OFF WITH MY MEW CAR THAT WAS GIVEN TO ME WITH 450MILES. RIGHT AFTER I LEFT DEALERSHIP WITH MY BRAND NEW CAR AND WAS DRIVING HOME FOR FIRST TIME GOT ABOUT 6 MILES FROM DEALERSHIP AND DASHBOARD LIGHTS WITH DIGITAL SPEEDOMETER DISPLAYED FLASHED AND WENT DEAD (COMPLETELY BLANK A.K.A. BLACK SCREEN OF EARTH). I WAS DRIVING APPROX. 30-35 MPH . DROVE ANOTHER'S ANOTHER MILE (APPROX) WITH NO DIGITAL SPEED DISPLAY AT ALL- COMPLETELY BLACK INSTRUMENT CLUSTER (MAIN DISPLAY WHICH NORMALLY SHOWS DIGITAL MILES PER HOUR, TEMP GAUGE, ETC) AND TURNED ON RIGHT HAND SIGNAL TO MAKE RIGHT TURN AND ABOUT FIVE SECONDS LATER RIGHT SIDE CAMERA TURNED ON MEDIA DISPLAY TO RIGHT AND EVENTUALLY DIGITAL DASHBOARD SPEEDOMETER BEHIND THE STEERING WHEEL TURNED BACK ON. EVERYTHING ON THE CAR IS COMPUTER CONTROLLED. THIS IS REALLY DANGEROUS. NOT SURE HOW F CAR HAS A BAD CPU OR ECU. CALLED DEALERSHIP IMMEDIATELY AS I HAS JUST DRIVEN AWAY 15 MINUTES BEFORE AND THEY DIDN'T THINK IT WAS A BIG DEAL. I AM VERY CONCERNED.
Mfg Campaign: 10928084
Recall Date: Nov 26, 2016
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