HONDA CIVIC 2020

Complete listing of complaints and recalls for this vehicle

245
Complaints
80
Recalls

Complaints & Recalls

245 Complaints 80 Recalls

Official Safety Recalls - Important!

80 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V458000 SAFETY RECALL
124.1K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Potential Risk:
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: VEU, AEV, ZET
Notice Date: Aug 7, 2023
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021

Consumer Complaints

245 Complaints
Honda (american Honda Motor Co.)
Campaign: 11603370 Other
Jul 19, 2024
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.

Corrective Action:

The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.

Additional Notes:

The contact owns a 2020 Honda Civic. The contact stated while driving 20 MPH, the steering wheel air bag exploded without the vehicle crashing with another vehicle. There was no warning light illuminated. The vehicle was towed to the residence. There were no injuries sustained, and there was no medical attention needed. The dealer was not contacted nor was the vehicle repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,000.

Manufacturer: HONDA
Mfg Campaign: 11603370
Notice Date: Jul 19, 2024
Recall Date: Jul 19, 2024
Honda (american Honda Motor Co.)
Campaign: 11603171 Other
Jul 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vechicle was taken because the air blower was blowing hot. There is a recall the condenser on these cars but in addition the evaporator of the A/C equipement also has gone bad. They have said it needs to be replaced. The vechicel is still being paid for and its only has 38,593 miles. It definitely a manufacturing issue. They need to include this in their recalls.

Corrective Action:

Vechicle was taken because the air blower was blowing hot. There is a recall the condenser on these cars but in addition the evaporator of the A/C equipement also has gone bad. They have said it needs to be replaced. The vechicel is still being paid for and its only has 38,593 miles. It definitely a manufacturing issue. They need to include this in their recalls.

Additional Notes:

Vechicle was taken because the air blower was blowing hot. There is a recall the condenser on these cars but in addition the evaporator of the A/C equipement also has gone bad. They have said it needs to be replaced. The vechicel is still being paid for and its only has 38,593 miles. It definitely a manufacturing issue. They need to include this in their recalls.

Manufacturer: HONDA
Mfg Campaign: 11603171
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11602970 Other
Jul 17, 2024
Defect Description:

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Potential Consequences:

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

Corrective Action:

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

Additional Notes:

The contact owns a 2020 Honda Civic. The contact stated while driving at approximately 25 MPH, the contact heard an abnormal popping sound and became aware that the passenger’s side rear-view mirror had detached from the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s side rear-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 16,842.

Manufacturer: HONDA
Mfg Campaign: 11602970
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Honda (american Honda Motor Co.)
Campaign: 11596581 Other
Jun 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this.

Corrective Action:

There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this.

Additional Notes:

There is a recall on my vehicle and I contacted Honda on April 1, 2024 to get the car repaired but was told there were no parts to repair the car. I tried to call back to schedule an appointment over 2 months later to remedy the recall but the dealership still does not have a solution or parts. This is unacceptable as it is unsafe to continue to drive the vehicle like this.

Manufacturer: HONDA
Mfg Campaign: 11596581
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Honda (american Honda Motor Co.)
Campaign: 11595726 Other
Jun 21, 2024
Defect Description:

PARKING BRAKE

Potential Consequences:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Corrective Action:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Additional Notes:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Manufacturer: HONDA
Mfg Campaign: 11595726
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11595726 Other
Jun 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Corrective Action:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Additional Notes:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Manufacturer: HONDA
Mfg Campaign: 11595726
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11595726 Other
Jun 21, 2024
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Corrective Action:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Additional Notes:

The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.

Manufacturer: HONDA
Mfg Campaign: 11595726
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11595132 Other
Jun 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Corrective Action:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Additional Notes:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Manufacturer: HONDA
Mfg Campaign: 11595132
Notice Date: Jun 18, 2024
Recall Date: Jun 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11595132 Other
Jun 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Corrective Action:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Additional Notes:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Manufacturer: HONDA
Mfg Campaign: 11595132
Notice Date: Jun 18, 2024
Recall Date: Jun 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11595132 Other
Jun 18, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Corrective Action:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Additional Notes:

Clutch System/Transmission Failure 1st Occurrence: Driving on the highway one evening at 65 mph in July of 2021. The engine began revving and the clutch was no longer functional. The engine would rev and there was no ability for me to accelerate. The vehicle decelerated placing myself at risk of getting rear ended or side swiped by other vehicles on the highway until coming to an eventual stop on the side of the highway. The vehicle was no longer operational and was towed to the nearest Honda dealership which was John Eagle Honda. The inspection, service, and repair should be available for review at John Eagle Honda. 2nd Occurrence: May of 2023. As I was making a left turn, the clutch slipped significantly and the engine revved however, the clutch was still engaging but, acceleration was significantly hindered and increased the risk of getting into an accident as I was not able to pick up speed quick enough. The vehicle was serviced and repaired at David McDavid Honda of Irving in May of 2023. 3rd Occurrence: June of 2024. I was driving on the road when I noticed that the clutch was experiencing some slight slippage. Overall the vehicle was stable and it didn't cause much of an issue but, it was similar to what had happened previously. I still was not able to accelerate as I normally could. It still poses a risk of getting into an accident and hinders my ability to maneuver quickly if needed. The vehicle was service and repaired by David McDavid Honda. In either of these occurrences there was warning light indicators or other symptoms prior to the failures and slippage. John Eagle Honda of Dallas and David McDavid Honda of Irving are dealer centers. The vehicle was serviced by John Eagle 1 time and David McDavid Honda of Irving two times. In a span of 3 years. 3 clutch failures and the vehicle is under 43,000 miles. The dealers stated no recalls out on my vehicle and that everything is fine otherwise.

Manufacturer: HONDA
Mfg Campaign: 11595132
Notice Date: Jun 18, 2024
Recall Date: Jun 18, 2024
Honda (american Honda Motor Co.)
Campaign: 11594495 Other
Jun 14, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Corrective Action:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Additional Notes:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Manufacturer: HONDA
Mfg Campaign: 11594495
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11594495 Other
Jun 14, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Corrective Action:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Additional Notes:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Manufacturer: HONDA
Mfg Campaign: 11594495
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11594495 Other
Jun 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Corrective Action:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Additional Notes:

Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren’t near or in close distance to my car

Manufacturer: HONDA
Mfg Campaign: 11594495
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Campaign: 11593411 Other
Jun 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Paint on car is starting to crack and peel.

Corrective Action:

Paint on car is starting to crack and peel.

Additional Notes:

Paint on car is starting to crack and peel.

Manufacturer: HONDA
Mfg Campaign: 11593411
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Honda (american Honda Motor Co.)
Campaign: 11590493 Other
May 23, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Corrective Action:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Additional Notes:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Manufacturer: HONDA
Mfg Campaign: 11590493
Notice Date: May 23, 2024
Recall Date: May 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11590493 Other
May 23, 2024
Defect Description:

ENGINE

Potential Consequences:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Corrective Action:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Additional Notes:

Today while driving at highway speeds of 75MPH my car once again lost power. The RPM’s go up and the speed keeps decreasing. I had to pull over on the interstate and shut my car off and turn it back on after awhile to get it to run again. I 100% feel that this issue is related to the fuel pump recall and this vehicle needs to be added to that list. It is a danger to be driving on the Interstate and lose power like that. One of these times someone is going to hit me on the side of the road. This is about the 20th time or more this has happened to me.

Manufacturer: HONDA
Mfg Campaign: 11590493
Notice Date: May 23, 2024
Recall Date: May 23, 2024
Honda (american Honda Motor Co.)
Campaign: 11589824 Other
May 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11589824
Notice Date: May 21, 2024
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11589824 Other
May 21, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11589824
Notice Date: May 21, 2024
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11589824 Other
May 21, 2024
Defect Description:

ENGINE

Potential Consequences:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11589824
Notice Date: May 21, 2024
Recall Date: May 21, 2024
Honda (american Honda Motor Co.)
Campaign: 11587772 Other
May 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic.

Corrective Action:

The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic.

Additional Notes:

The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic.

Manufacturer: HONDA
Mfg Campaign: 11587772
Notice Date: May 9, 2024
Recall Date: May 9, 2024

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