Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
245 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11573664
Recall Date: Feb 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Corrective Action:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Additional Notes:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Mfg Campaign: 11566504
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Corrective Action:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Additional Notes:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Mfg Campaign: 11566504
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Corrective Action:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Additional Notes:
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly . Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury .
Mfg Campaign: 11566504
Recall Date: Jan 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PLEASE SE CASES 14345966, CASE 14345965 AND CASE 11565182.The report submitted verbally to NHTSA CASE 11565182 took place on 01/12/2023 at approximately 12:17pm. At one point, I requested from Ms. Lisa (NHTSA assistant) to read again back to me the particular report and she did. Consequently, I realized some miss interpretations. Therefore, I’m submitting this new information in order to be as accurate as possible. At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be covered under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXISTS AND IT SHOULD BE TAKEN UNDER CONSIDERATION. INITIALLY, HONDA STARTED EXTENDING WARRANTY FOR THE AIR CONDENSER. THEN, FOR THE COMPRESSOR. HOWEVER, THERE IS MUCH MORE. “The Civic AC systems are allegedly unable to withstand the pressures when circulating the R-1234yf coolant. Multiple air conditioning components allegedly cannot handle the pressure, including the condensers, compressors, evaporators and discharge and suction lines”. than the current used refrigerant, it is potentially dangerous as it is flammable and ignites 405 º C. When flammable- it also emits hydrogen fluoride- DANGEROUS SUBSTANCE FOR THE HUMAN HEALTH.
Corrective Action:
PLEASE SE CASES 14345966, CASE 14345965 AND CASE 11565182.The report submitted verbally to NHTSA CASE 11565182 took place on 01/12/2023 at approximately 12:17pm. At one point, I requested from Ms. Lisa (NHTSA assistant) to read again back to me the particular report and she did. Consequently, I realized some miss interpretations. Therefore, I’m submitting this new information in order to be as accurate as possible. At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be covered under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXISTS AND IT SHOULD BE TAKEN UNDER CONSIDERATION. INITIALLY, HONDA STARTED EXTENDING WARRANTY FOR THE AIR CONDENSER. THEN, FOR THE COMPRESSOR. HOWEVER, THERE IS MUCH MORE. “The Civic AC systems are allegedly unable to withstand the pressures when circulating the R-1234yf coolant. Multiple air conditioning components allegedly cannot handle the pressure, including the condensers, compressors, evaporators and discharge and suction lines”. than the current used refrigerant, it is potentially dangerous as it is flammable and ignites 405 º C. When flammable- it also emits hydrogen fluoride- DANGEROUS SUBSTANCE FOR THE HUMAN HEALTH.
Additional Notes:
PLEASE SE CASES 14345966, CASE 14345965 AND CASE 11565182.The report submitted verbally to NHTSA CASE 11565182 took place on 01/12/2023 at approximately 12:17pm. At one point, I requested from Ms. Lisa (NHTSA assistant) to read again back to me the particular report and she did. Consequently, I realized some miss interpretations. Therefore, I’m submitting this new information in order to be as accurate as possible. At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be covered under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXISTS AND IT SHOULD BE TAKEN UNDER CONSIDERATION. INITIALLY, HONDA STARTED EXTENDING WARRANTY FOR THE AIR CONDENSER. THEN, FOR THE COMPRESSOR. HOWEVER, THERE IS MUCH MORE. “The Civic AC systems are allegedly unable to withstand the pressures when circulating the R-1234yf coolant. Multiple air conditioning components allegedly cannot handle the pressure, including the condensers, compressors, evaporators and discharge and suction lines”. than the current used refrigerant, it is potentially dangerous as it is flammable and ignites 405 º C. When flammable- it also emits hydrogen fluoride- DANGEROUS SUBSTANCE FOR THE HUMAN HEALTH.
Mfg Campaign: 11565465
Recall Date: Jan 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHEN RIDING DOWN THE HIGHWAY AT THE SPEED OF 70 MPH THE CAR SLAMMED ON BRAKES ALL BY ITSELF, ALMOST CAME TO A STOP AND THEN EVERYTHING WENT BACK TO NORMAL . i AM AVAILABLE FOR INSPECTION OF THE CAR. MY GRANDAUGHTER AND I WERE IN THE CAR AND IT WAS A VERY SCARY ORDEAL AS THE CAR WAS TRYING TO OR DID SLAM ON BRAKES. THE PROBLM HAS NOT BEEN REPRODUCED OR CONFIRMED BY A DEALER, HOW COULD IT? HAS NOT BEEN INSPECTED NO WARNING LAMPS, MESSAGES, SYMPTOMS, NOTHING OF THE SORT
Corrective Action:
WHEN RIDING DOWN THE HIGHWAY AT THE SPEED OF 70 MPH THE CAR SLAMMED ON BRAKES ALL BY ITSELF, ALMOST CAME TO A STOP AND THEN EVERYTHING WENT BACK TO NORMAL . i AM AVAILABLE FOR INSPECTION OF THE CAR. MY GRANDAUGHTER AND I WERE IN THE CAR AND IT WAS A VERY SCARY ORDEAL AS THE CAR WAS TRYING TO OR DID SLAM ON BRAKES. THE PROBLM HAS NOT BEEN REPRODUCED OR CONFIRMED BY A DEALER, HOW COULD IT? HAS NOT BEEN INSPECTED NO WARNING LAMPS, MESSAGES, SYMPTOMS, NOTHING OF THE SORT
Additional Notes:
WHEN RIDING DOWN THE HIGHWAY AT THE SPEED OF 70 MPH THE CAR SLAMMED ON BRAKES ALL BY ITSELF, ALMOST CAME TO A STOP AND THEN EVERYTHING WENT BACK TO NORMAL . i AM AVAILABLE FOR INSPECTION OF THE CAR. MY GRANDAUGHTER AND I WERE IN THE CAR AND IT WAS A VERY SCARY ORDEAL AS THE CAR WAS TRYING TO OR DID SLAM ON BRAKES. THE PROBLM HAS NOT BEEN REPRODUCED OR CONFIRMED BY A DEALER, HOW COULD IT? HAS NOT BEEN INSPECTED NO WARNING LAMPS, MESSAGES, SYMPTOMS, NOTHING OF THE SORT
Mfg Campaign: 11565076
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made his daughter sick. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a leak through the evaporator in the cabin as well as a leak in the condenser and compressor. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made his daughter sick. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a leak through the evaporator in the cabin as well as a leak in the condenser and compressor. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made his daughter sick. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a leak through the evaporator in the cabin as well as a leak in the condenser and compressor. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11565182
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle stalled. There was no further information provided. The vehicle was taken to an unknown local dealer, who informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle stalled. There was no further information provided. The vehicle was taken to an unknown local dealer, who informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle stalled. There was no further information provided. The vehicle was taken to an unknown local dealer, who informed the contact that the parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Mfg Campaign: 11563492
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VIN [XXX] 2020 Honda Civic EXL 1.5 Sedan At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXIST AND SHOULD BE TAKEN IN CONSIDERATION. I SHOULD NOT BE LIABLE FOR IT “A/C LEAKS”confirmed by Freeway Honda (714) 547-3555/ www.freewayhonda.com Service manager : Jamie Service advisor: Erick M. Zermeno INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
VIN [XXX] 2020 Honda Civic EXL 1.5 Sedan At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXIST AND SHOULD BE TAKEN IN CONSIDERATION. I SHOULD NOT BE LIABLE FOR IT “A/C LEAKS”confirmed by Freeway Honda (714) 547-3555/ www.freewayhonda.com Service manager : Jamie Service advisor: Erick M. Zermeno INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
VIN [XXX] 2020 Honda Civic EXL 1.5 Sedan At approximately 49000 miles the air conditioning was checked and presented low in fluid. The system was refilled and the same problem reoccurred at approximately 52000 miles. On 12/29/2023 the vehicle was brought to be checked at Freeway Honda. The vehicle presents several different air conditioning leaks according to freeway Honda. It follows: A. Leak at A/C CONDENSER WA B. Leak at A/C COMPRESSOR SH C. Leak at EVAPORATOR. At one particular point, freeway Honda indicated that 2 of out of the 3 leaks would be covered under warranty. The particular freeway Honda dealer refused to fix the 2 A/C leaks unless if I would pay out of pocket the amount of $1,929.89+TAX to fix the 3rd leak as well. Furthermore, they charged me the amount of $175.00 to check for the leaks which should be under extended warranty. THE CAR HAS FACTORY A/C PROBLEMS PREVIOUSLY REPORTED BY THE HONDA AUTOMOBILE DIVISION. THERE ARE MORE PROBLEMS WHICH ALSO EXIST AND SHOULD BE TAKEN IN CONSIDERATION. I SHOULD NOT BE LIABLE FOR IT “A/C LEAKS”confirmed by Freeway Honda (714) 547-3555/ www.freewayhonda.com Service manager : Jamie Service advisor: Erick M. Zermeno INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11562960
Recall Date: Jan 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TSB 22-017 failing clutch on all M/T civic 2020&2021. Failed on highway almost caused severe accident. Honda is refusing to repair/replace under warranty.
Corrective Action:
TSB 22-017 failing clutch on all M/T civic 2020&2021. Failed on highway almost caused severe accident. Honda is refusing to repair/replace under warranty.
Additional Notes:
TSB 22-017 failing clutch on all M/T civic 2020&2021. Failed on highway almost caused severe accident. Honda is refusing to repair/replace under warranty.
Mfg Campaign: 11562457
Recall Date: Dec 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Over the last few months, I noticed that the vehicle had poor acceleration when merging onto the highway. When I tried to accelerate, the RPMs shot up as the turbo kicked in, but the car did not move any faster. Previous to this, I had trouble getting the car into 1st while sitting still (50+ times). The final incident occurred during a short trip to a local store. The engine revved high and I couldn't get over 35MPH. Upon stopping, there was a burning smell coming from the car. I was able to drive it a short distance to a local transmission shop which diagnosed clutch failure. I purchased the car new from a Honda dealer in 2020 and am the only person to drive the car. There are only 70k miles on the car and everyone that I've talked to was surprised that it went out so soon. I don't abuse the clutch (never burned one out before even while living in the mountains). I see that I'm not the only one who has had this issue. Honda should issue a recall and reimburse the owners affected by this defect.
Corrective Action:
Over the last few months, I noticed that the vehicle had poor acceleration when merging onto the highway. When I tried to accelerate, the RPMs shot up as the turbo kicked in, but the car did not move any faster. Previous to this, I had trouble getting the car into 1st while sitting still (50+ times). The final incident occurred during a short trip to a local store. The engine revved high and I couldn't get over 35MPH. Upon stopping, there was a burning smell coming from the car. I was able to drive it a short distance to a local transmission shop which diagnosed clutch failure. I purchased the car new from a Honda dealer in 2020 and am the only person to drive the car. There are only 70k miles on the car and everyone that I've talked to was surprised that it went out so soon. I don't abuse the clutch (never burned one out before even while living in the mountains). I see that I'm not the only one who has had this issue. Honda should issue a recall and reimburse the owners affected by this defect.
Additional Notes:
Over the last few months, I noticed that the vehicle had poor acceleration when merging onto the highway. When I tried to accelerate, the RPMs shot up as the turbo kicked in, but the car did not move any faster. Previous to this, I had trouble getting the car into 1st while sitting still (50+ times). The final incident occurred during a short trip to a local store. The engine revved high and I couldn't get over 35MPH. Upon stopping, there was a burning smell coming from the car. I was able to drive it a short distance to a local transmission shop which diagnosed clutch failure. I purchased the car new from a Honda dealer in 2020 and am the only person to drive the car. There are only 70k miles on the car and everyone that I've talked to was surprised that it went out so soon. I don't abuse the clutch (never burned one out before even while living in the mountains). I see that I'm not the only one who has had this issue. Honda should issue a recall and reimburse the owners affected by this defect.
Mfg Campaign: 11561613
Recall Date: Dec 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Corrective Action:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Additional Notes:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Mfg Campaign: 11561439
Recall Date: Dec 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Corrective Action:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Additional Notes:
A lot of times the warning collision on dash will flash to “BRAKE” when going through caution lights usually around fire stations and also approaching steel bridges… I don’t know if it sees the steel deck and thinks it’s a car, but whenever I get in my car, I deactivate the automatic emergency braking system because I don’t want it to automatically brake for me like it’s done in the past.
Mfg Campaign: 11561439
Recall Date: Dec 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Corrective Action:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Additional Notes:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Mfg Campaign: 11555013
Recall Date: Nov 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Corrective Action:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Additional Notes:
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700.00. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Mfg Campaign: 11555013
Recall Date: Nov 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.
Corrective Action:
Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.
Additional Notes:
Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.
Mfg Campaign: 11553620
Recall Date: Nov 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel Injectors!!!
Corrective Action:
Fuel Injectors!!!
Additional Notes:
Fuel Injectors!!!
Mfg Campaign: 11553319
Recall Date: Nov 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The car has a problem where the clutch prematurely wears out and the cars acceleration cuts out. this happens at different RPM ranges and in all gears. it is very unpredictable. Several others have had to repair their drivetrains and honda claims its due to a production issue with the clutch. they have a dealer service bulletin for this issue however Honda needs to recall the part since this problem doesn't come on gradually. it is a sudden loss of a connection in the drivetrain which has caused several issues merging on the highway.
Corrective Action:
The car has a problem where the clutch prematurely wears out and the cars acceleration cuts out. this happens at different RPM ranges and in all gears. it is very unpredictable. Several others have had to repair their drivetrains and honda claims its due to a production issue with the clutch. they have a dealer service bulletin for this issue however Honda needs to recall the part since this problem doesn't come on gradually. it is a sudden loss of a connection in the drivetrain which has caused several issues merging on the highway.
Additional Notes:
The car has a problem where the clutch prematurely wears out and the cars acceleration cuts out. this happens at different RPM ranges and in all gears. it is very unpredictable. Several others have had to repair their drivetrains and honda claims its due to a production issue with the clutch. they have a dealer service bulletin for this issue however Honda needs to recall the part since this problem doesn't come on gradually. it is a sudden loss of a connection in the drivetrain which has caused several issues merging on the highway.
Mfg Campaign: 11552083
Recall Date: Oct 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owned a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the vehicle was on cruise control, and the vehicle slowed down as if the contact had depressed the brake pedal. The contact stated no warning light was illuminated or warning chime sounded. The contact crashed into a truck and bounced off the side of the truck and the vehicle hit the highway divider at the front end of her vehicle and came to a stop. The contact stated that only one side air bag had been deployed. The contact stated that the police and emergency services arrived but she did not seek medical treatment. The vehicle was towed to an impound lot and later declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic). The failure mileage was approximately 25,000.
Corrective Action:
The contact owned a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the vehicle was on cruise control, and the vehicle slowed down as if the contact had depressed the brake pedal. The contact stated no warning light was illuminated or warning chime sounded. The contact crashed into a truck and bounced off the side of the truck and the vehicle hit the highway divider at the front end of her vehicle and came to a stop. The contact stated that only one side air bag had been deployed. The contact stated that the police and emergency services arrived but she did not seek medical treatment. The vehicle was towed to an impound lot and later declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic). The failure mileage was approximately 25,000.
Additional Notes:
The contact owned a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the vehicle was on cruise control, and the vehicle slowed down as if the contact had depressed the brake pedal. The contact stated no warning light was illuminated or warning chime sounded. The contact crashed into a truck and bounced off the side of the truck and the vehicle hit the highway divider at the front end of her vehicle and came to a stop. The contact stated that only one side air bag had been deployed. The contact stated that the police and emergency services arrived but she did not seek medical treatment. The vehicle was towed to an impound lot and later declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V458000 (Service Brakes, Hydraulic). The failure mileage was approximately 25,000.
Mfg Campaign: 11551437
Recall Date: Oct 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Safety Concerns, see attached file.
Corrective Action:
Safety Concerns, see attached file.
Additional Notes:
Safety Concerns, see attached file.
Mfg Campaign: 11547219
Recall Date: Sep 28, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury