Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
245 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Mfg Campaign: 11545621
Recall Date: Sep 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Mfg Campaign: 11545621
Recall Date: Sep 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact stated while driving approximately 65 MPH, the steering wheel began to independently turn to the right and the left. The contact stated that the “Steering” and "Lane Departure" warning lights were illuminated. The contact stated that the steering wheel had become more difficult to turn. The contact stated that the steering failure was intermittent but had become a recurring failure. Additionally, the contact stated there was an abnormal gasoline and burned engine oil odor inside the cabin of the vehicle. The contact state that she had been noticing the odor for about a month. The contact also stated that the vehicle was overheating and was felt inside the foot wells. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there were no failures found. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 40,776.
Mfg Campaign: 11545621
Recall Date: Sep 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When turning the steering wheel, there is a clicking sound and a notchy feeling where the steering wheel seems to become stuck for a split second when making steering adjustments. It is worse when turning to the right but happens when turning left as well. During high speed driving such as the highway or roads above 45 mph, this can cause issues with maintaining the car's direction and leads to overcorrecting when the wheel becomes stuck and then breaks loose causing dangerous swerving into nearby lanes. The vehicle has never been in an accident and has not had any modifications. The problem arose around the 30k mile mark and has gotten progressively worse. The issue has not been inspected by any organization or separate party yet. There are no warning lights of error codes showing, only the sound and the feeling of the sticky steering. Component is available for inspection upon request.
Corrective Action:
When turning the steering wheel, there is a clicking sound and a notchy feeling where the steering wheel seems to become stuck for a split second when making steering adjustments. It is worse when turning to the right but happens when turning left as well. During high speed driving such as the highway or roads above 45 mph, this can cause issues with maintaining the car's direction and leads to overcorrecting when the wheel becomes stuck and then breaks loose causing dangerous swerving into nearby lanes. The vehicle has never been in an accident and has not had any modifications. The problem arose around the 30k mile mark and has gotten progressively worse. The issue has not been inspected by any organization or separate party yet. There are no warning lights of error codes showing, only the sound and the feeling of the sticky steering. Component is available for inspection upon request.
Additional Notes:
When turning the steering wheel, there is a clicking sound and a notchy feeling where the steering wheel seems to become stuck for a split second when making steering adjustments. It is worse when turning to the right but happens when turning left as well. During high speed driving such as the highway or roads above 45 mph, this can cause issues with maintaining the car's direction and leads to overcorrecting when the wheel becomes stuck and then breaks loose causing dangerous swerving into nearby lanes. The vehicle has never been in an accident and has not had any modifications. The problem arose around the 30k mile mark and has gotten progressively worse. The issue has not been inspected by any organization or separate party yet. There are no warning lights of error codes showing, only the sound and the feeling of the sticky steering. Component is available for inspection upon request.
Mfg Campaign: 11542791
Recall Date: Sep 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint defects
Corrective Action:
Paint defects
Additional Notes:
Paint defects
Mfg Campaign: 11541069
Recall Date: Aug 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Sunroof made loud noise and suddenly shattered without any warning while on freeway.
Corrective Action:
Sunroof made loud noise and suddenly shattered without any warning while on freeway.
Additional Notes:
Sunroof made loud noise and suddenly shattered without any warning while on freeway.
Mfg Campaign: 11537741
Recall Date: Aug 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck
Corrective Action:
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck
Additional Notes:
The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck
Mfg Campaign: 11535683
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal clicking sound. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,049.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal clicking sound. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,049.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal clicking sound. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,049.
Mfg Campaign: 11535829
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Corrective Action:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Additional Notes:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Mfg Campaign: 11534299
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Corrective Action:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Additional Notes:
I mainly am reaching out due to my brakes making a very loud creaking noise when breaking. I wanted to see if there were any recalls for brakes on my car so I could have the dealership fix it for free. The car is fairly new and I don’t think the brakes would sound like a old wood bridge creaking when I brake. Please let me know if there are any recalls on this vehicle related tot he issue. Thank you for you time and consideration to this message.
Mfg Campaign: 11534299
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Corrective Action:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Additional Notes:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Mfg Campaign: 11534457
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Corrective Action:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Additional Notes:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Mfg Campaign: 11534457
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Corrective Action:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Additional Notes:
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove ca
Mfg Campaign: 11534457
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11529413
Recall Date: Jun 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On March 29, 2023 around 6:30PM on my way home from work, my car stopped me in the middle of I-78. The engine just kept revving when i push the accelerator but won't move forward. I was able to safely pull over to the side. No warning lamps, messages or other symptoms of the problem noted prior to the failure. The following day (March 30, 2023), I dropped off my car to Planet Honda at 2285 US-22, Union, NJ 07083. Tel #'s: (866)226-2469; (609)236-2393. Then, I was informed that the transmission is broken or cannot be fixed, and a new transmission (Part #: 06200-5DJ-040-RM) were ordered and was told that it is covered by warranty. It's been 67 days now (2 months and 6 days) that Honda Corporate cannot give me the timeframe when will my car be repaired after numerous conversations from calls, and texts. My Case Number Honda Corporate Customer Service gave me is: 13736133.
Corrective Action:
On March 29, 2023 around 6:30PM on my way home from work, my car stopped me in the middle of I-78. The engine just kept revving when i push the accelerator but won't move forward. I was able to safely pull over to the side. No warning lamps, messages or other symptoms of the problem noted prior to the failure. The following day (March 30, 2023), I dropped off my car to Planet Honda at 2285 US-22, Union, NJ 07083. Tel #'s: (866)226-2469; (609)236-2393. Then, I was informed that the transmission is broken or cannot be fixed, and a new transmission (Part #: 06200-5DJ-040-RM) were ordered and was told that it is covered by warranty. It's been 67 days now (2 months and 6 days) that Honda Corporate cannot give me the timeframe when will my car be repaired after numerous conversations from calls, and texts. My Case Number Honda Corporate Customer Service gave me is: 13736133.
Additional Notes:
On March 29, 2023 around 6:30PM on my way home from work, my car stopped me in the middle of I-78. The engine just kept revving when i push the accelerator but won't move forward. I was able to safely pull over to the side. No warning lamps, messages or other symptoms of the problem noted prior to the failure. The following day (March 30, 2023), I dropped off my car to Planet Honda at 2285 US-22, Union, NJ 07083. Tel #'s: (866)226-2469; (609)236-2393. Then, I was informed that the transmission is broken or cannot be fixed, and a new transmission (Part #: 06200-5DJ-040-RM) were ordered and was told that it is covered by warranty. It's been 67 days now (2 months and 6 days) that Honda Corporate cannot give me the timeframe when will my car be repaired after numerous conversations from calls, and texts. My Case Number Honda Corporate Customer Service gave me is: 13736133.
Mfg Campaign: 11525315
Recall Date: Jun 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car
Corrective Action:
On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car
Additional Notes:
On 4-23-23 the altenator belt came off of the car when I was driving down the road there was nothing wrong with the belt and the belt was put back on the car and i am concerned with my safety I have a 2020 Honda Civic Sport with 12,600 on the car when the belt came off Now i am afraid to drive my car
Mfg Campaign: 11520330
Recall Date: May 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Corrective Action:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Additional Notes:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Mfg Campaign: 11519751
Recall Date: May 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Corrective Action:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Additional Notes:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Mfg Campaign: 11519751
Recall Date: May 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Corrective Action:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Additional Notes:
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
Mfg Campaign: 11519751
Recall Date: May 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a brand new 2020 Honda Civic SI in April 2020. Around 24,000 miles, the clutch started slipping. I took the vehicle into a Honda dealership where I purchased the vehicle and was informed the clutch assembly failed and the cost of the repair was $4,400. The dealership told me it was due to abuse of the clutch and clutches are considered wear and tear items so I would be responsible for the entire repair. I have owned 10 manual transmission vehicles prior to this Civic and I have never burned out a clutch--I was able to get more than 125,000 miles from one of my cars before the clutch had to be replaced. There are 15 complaints on this site regarding clutches wearing out on 2020 Honda Civics so could this be a problem on Honda's end. I placed several calls to American Honda customer service and their response is always the same, they don't see a problem with their clutches so they are not going to reimburse me for the repair. After many calls to the dealer, they finally agreed to cover 50% of the repair so ended up paying around $2,300.
Corrective Action:
I purchased a brand new 2020 Honda Civic SI in April 2020. Around 24,000 miles, the clutch started slipping. I took the vehicle into a Honda dealership where I purchased the vehicle and was informed the clutch assembly failed and the cost of the repair was $4,400. The dealership told me it was due to abuse of the clutch and clutches are considered wear and tear items so I would be responsible for the entire repair. I have owned 10 manual transmission vehicles prior to this Civic and I have never burned out a clutch--I was able to get more than 125,000 miles from one of my cars before the clutch had to be replaced. There are 15 complaints on this site regarding clutches wearing out on 2020 Honda Civics so could this be a problem on Honda's end. I placed several calls to American Honda customer service and their response is always the same, they don't see a problem with their clutches so they are not going to reimburse me for the repair. After many calls to the dealer, they finally agreed to cover 50% of the repair so ended up paying around $2,300.
Additional Notes:
I purchased a brand new 2020 Honda Civic SI in April 2020. Around 24,000 miles, the clutch started slipping. I took the vehicle into a Honda dealership where I purchased the vehicle and was informed the clutch assembly failed and the cost of the repair was $4,400. The dealership told me it was due to abuse of the clutch and clutches are considered wear and tear items so I would be responsible for the entire repair. I have owned 10 manual transmission vehicles prior to this Civic and I have never burned out a clutch--I was able to get more than 125,000 miles from one of my cars before the clutch had to be replaced. There are 15 complaints on this site regarding clutches wearing out on 2020 Honda Civics so could this be a problem on Honda's end. I placed several calls to American Honda customer service and their response is always the same, they don't see a problem with their clutches so they are not going to reimburse me for the repair. After many calls to the dealer, they finally agreed to cover 50% of the repair so ended up paying around $2,300.
Mfg Campaign: 11519835
Recall Date: May 1, 2023
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Valencia, CA • 36 yrs
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