Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Consumer Complaints
158 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Purchased a brand new 2021 Honda Civic Sedan in June of 2021. When I turn the steering wheel to the left to make a turn or turn the steering wheel to the left going around a curve or just turning into a parking space the steering wheel sticks for a second and then jerks back to the right while making a popping / clicking sound. My car will not stay in a straight path while driving on the road. The Honda service department has claimed to not “duplicate” the problem, but based on my complaints, Honda services stated “it’s probably the steering rack failure ”. A problem of this magnitude should not be occurring on my Civic with only 50,981 miles. This is a serious safety problem.
Corrective Action:
Purchased a brand new 2021 Honda Civic Sedan in June of 2021. When I turn the steering wheel to the left to make a turn or turn the steering wheel to the left going around a curve or just turning into a parking space the steering wheel sticks for a second and then jerks back to the right while making a popping / clicking sound. My car will not stay in a straight path while driving on the road. The Honda service department has claimed to not “duplicate” the problem, but based on my complaints, Honda services stated “it’s probably the steering rack failure ”. A problem of this magnitude should not be occurring on my Civic with only 50,981 miles. This is a serious safety problem.
Additional Notes:
Purchased a brand new 2021 Honda Civic Sedan in June of 2021. When I turn the steering wheel to the left to make a turn or turn the steering wheel to the left going around a curve or just turning into a parking space the steering wheel sticks for a second and then jerks back to the right while making a popping / clicking sound. My car will not stay in a straight path while driving on the road. The Honda service department has claimed to not “duplicate” the problem, but based on my complaints, Honda services stated “it’s probably the steering rack failure ”. A problem of this magnitude should not be occurring on my Civic with only 50,981 miles. This is a serious safety problem.
Mfg Campaign: 11580178
Recall Date: Mar 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving up to about 50-60 miles I will begin to experience a sticky sensation in the steering wheel. The best way to explain it is essentially when taking a slight turn to merge into another lane there is resistance and or the feeling that might feel "sticky" like something is preventing it smoothly transitioning.
Corrective Action:
While driving up to about 50-60 miles I will begin to experience a sticky sensation in the steering wheel. The best way to explain it is essentially when taking a slight turn to merge into another lane there is resistance and or the feeling that might feel "sticky" like something is preventing it smoothly transitioning.
Additional Notes:
While driving up to about 50-60 miles I will begin to experience a sticky sensation in the steering wheel. The best way to explain it is essentially when taking a slight turn to merge into another lane there is resistance and or the feeling that might feel "sticky" like something is preventing it smoothly transitioning.
Mfg Campaign: 11577030
Recall Date: Mar 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel gets “stuck” and have to jerk steering wheel either left or right to unstick it before it just gets stuck again. Doesn’t matter if I’m turning or going straight, it gets stuck.
Corrective Action:
Steering wheel gets “stuck” and have to jerk steering wheel either left or right to unstick it before it just gets stuck again. Doesn’t matter if I’m turning or going straight, it gets stuck.
Additional Notes:
Steering wheel gets “stuck” and have to jerk steering wheel either left or right to unstick it before it just gets stuck again. Doesn’t matter if I’m turning or going straight, it gets stuck.
Mfg Campaign: 11575281
Recall Date: Mar 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The problem is unintended braking. It is possible for this malfunction would cause the car to be rear ended. Have not taken it to the dealer... yet. There is no warning, the car suddenly starts to brake while in cruise control mode without any other cars being near.
Corrective Action:
The problem is unintended braking. It is possible for this malfunction would cause the car to be rear ended. Have not taken it to the dealer... yet. There is no warning, the car suddenly starts to brake while in cruise control mode without any other cars being near.
Additional Notes:
The problem is unintended braking. It is possible for this malfunction would cause the car to be rear ended. Have not taken it to the dealer... yet. There is no warning, the car suddenly starts to brake while in cruise control mode without any other cars being near.
Mfg Campaign: 11573490
Recall Date: Feb 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Corrective Action:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Additional Notes:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Mfg Campaign: 11572422
Recall Date: Feb 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Corrective Action:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Additional Notes:
I was notified of a Safety Recall by American Honda regarding the fuel pump module. I contacted to dealership and they are stating they will not have a remedy within a reasonable time period (60 days), rather they will have the parts available for a remedy in the fall of 2024, which is over six months away. Per the recall information provided on this website, they are supposed to have a way to fix this issue within 60 days from the date I contact them, but they won't even offer an inspection to see if the defect exists on my car.
Mfg Campaign: 11572422
Recall Date: Feb 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
This vehicle has started to randomly start pulling to the left or right as it's moving at a high rate of speed. It was diagnosed by the dealer to need the steering rack replaced. This is the same issue the 2022-2024 Honda Civic are being recalled for. The dealership stated that they have seen a lot of 2021 model coming in for this same issue so I am concerned it could involve the 2021 models as well. It has become very dangerous to drive.
Corrective Action:
This vehicle has started to randomly start pulling to the left or right as it's moving at a high rate of speed. It was diagnosed by the dealer to need the steering rack replaced. This is the same issue the 2022-2024 Honda Civic are being recalled for. The dealership stated that they have seen a lot of 2021 model coming in for this same issue so I am concerned it could involve the 2021 models as well. It has become very dangerous to drive.
Additional Notes:
This vehicle has started to randomly start pulling to the left or right as it's moving at a high rate of speed. It was diagnosed by the dealer to need the steering rack replaced. This is the same issue the 2022-2024 Honda Civic are being recalled for. The dealership stated that they have seen a lot of 2021 model coming in for this same issue so I am concerned it could involve the 2021 models as well. It has become very dangerous to drive.
Mfg Campaign: 11567795
Recall Date: Jan 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Corrective Action:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Additional Notes:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Mfg Campaign: 11558876
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Corrective Action:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Additional Notes:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Mfg Campaign: 11558876
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Corrective Action:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Additional Notes:
Driving down the road sunny, dry roads, no vehicles around, car starts flashing brake and slams on break has happened 3 or 4 times. Also, Diver assist warning lights keep coming on with radar obstructed. Honda please do something about this before someone gets hurt. I am a single mother and loved this car until recently. I don't have the money to pay the dealership to run diagnostics and lie and say they don't know what's wrong because they cant make it happen again.
Mfg Campaign: 11558876
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What is going down the highway and my car almost went into oncoming traffic
Corrective Action:
What is going down the highway and my car almost went into oncoming traffic
Additional Notes:
What is going down the highway and my car almost went into oncoming traffic
Mfg Campaign: 11549147
Recall Date: Oct 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
What is going down the highway and my car almost went into oncoming traffic
Corrective Action:
What is going down the highway and my car almost went into oncoming traffic
Additional Notes:
What is going down the highway and my car almost went into oncoming traffic
Mfg Campaign: 11549147
Recall Date: Oct 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
What is going down the highway and my car almost went into oncoming traffic
Corrective Action:
What is going down the highway and my car almost went into oncoming traffic
Additional Notes:
What is going down the highway and my car almost went into oncoming traffic
Mfg Campaign: 11549147
Recall Date: Oct 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the sunroof exploded, sounding like an explosion inside the car. The glass shattered while the inside cover was closed. Therefore, the cover contained the shattered glass. There was no traffic around, therefore no debris was thrown into the vehicle. There was no warning that this was going to occur. The suddenness and loudness is certainly enough to startle the driver enough to cause an accident. The vehicle has yet to be inspected and/or repaired.
Corrective Action:
While driving, the sunroof exploded, sounding like an explosion inside the car. The glass shattered while the inside cover was closed. Therefore, the cover contained the shattered glass. There was no traffic around, therefore no debris was thrown into the vehicle. There was no warning that this was going to occur. The suddenness and loudness is certainly enough to startle the driver enough to cause an accident. The vehicle has yet to be inspected and/or repaired.
Additional Notes:
While driving, the sunroof exploded, sounding like an explosion inside the car. The glass shattered while the inside cover was closed. Therefore, the cover contained the shattered glass. There was no traffic around, therefore no debris was thrown into the vehicle. There was no warning that this was going to occur. The suddenness and loudness is certainly enough to startle the driver enough to cause an accident. The vehicle has yet to be inspected and/or repaired.
Mfg Campaign: 11541121
Recall Date: Aug 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Important Safety Recall is not showing up on my dealer's system or the following sites: Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA Recall Information for Safety & Defects | Honda Owners Site Honda Campaign Number: AEV, VEW Service Bulletin Number: 23-051, 23-052 Brake Booster Assembly during production.
Corrective Action:
My Important Safety Recall is not showing up on my dealer's system or the following sites: Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA Recall Information for Safety & Defects | Honda Owners Site Honda Campaign Number: AEV, VEW Service Bulletin Number: 23-051, 23-052 Brake Booster Assembly during production.
Additional Notes:
My Important Safety Recall is not showing up on my dealer's system or the following sites: Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA Recall Information for Safety & Defects | Honda Owners Site Honda Campaign Number: AEV, VEW Service Bulletin Number: 23-051, 23-052 Brake Booster Assembly during production.
Mfg Campaign: 11539099
Recall Date: Aug 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Corrective Action:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Additional Notes:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Mfg Campaign: 11535830
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Corrective Action:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Additional Notes:
Car will display BRAKE on the dashboard, and automatically brake without an object in front of vehicle, causing vehicles to have to slam on their brakes to avoid collision. Has happen multiple times. Dealership was unable to replicate the problem as it is very unpredictable and does not have any consistency as to when it happens.
Mfg Campaign: 11535830
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
Potential Consequences:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Corrective Action:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Additional Notes:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Mfg Campaign: 11527434
Recall Date: Jun 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Corrective Action:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Additional Notes:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Mfg Campaign: 11527434
Recall Date: Jun 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Corrective Action:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Additional Notes:
The contact owns a 2021 Honda Civic. The contact stated that while driving, the Apple's car play screen went blank. While merging into the left lane, the Automatic Emergency Braking feature engaged. The vehicle was taken to the local dealer who reset the battery but was unable to duplicate the failure. Upon leaving the dealer and driving 25 MPH, the steering wheel was tight, and the vehicle continued to drift towards the left. The brakes, adaptive cruise control, and stability control warning lights were illuminated. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 18,480.
Mfg Campaign: 11527434
Recall Date: Jun 16, 2023
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