Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
133 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper motor failed under cold conditions without warning. Vehicle is not safe to operate in adverse weather conditions due to failure of part. Issue has been formally diagnosed by OEM service center.
Corrective Action:
Windshield wiper motor failed under cold conditions without warning. Vehicle is not safe to operate in adverse weather conditions due to failure of part. Issue has been formally diagnosed by OEM service center.
Additional Notes:
Windshield wiper motor failed under cold conditions without warning. Vehicle is not safe to operate in adverse weather conditions due to failure of part. Issue has been formally diagnosed by OEM service center.
Mfg Campaign: 11630681
Recall Date: Dec 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS BEEN INSPECTED AND NO DUPLICATION WAS OBSERVED. PART NOT AVAILABLE AND HONDA MOTORS DOES NOT HAVE PARTS READY FOR DEALERSHIP DELIVERY.
Corrective Action:
VEHICLE HAS BEEN INSPECTED AND NO DUPLICATION WAS OBSERVED. PART NOT AVAILABLE AND HONDA MOTORS DOES NOT HAVE PARTS READY FOR DEALERSHIP DELIVERY.
Additional Notes:
VEHICLE HAS BEEN INSPECTED AND NO DUPLICATION WAS OBSERVED. PART NOT AVAILABLE AND HONDA MOTORS DOES NOT HAVE PARTS READY FOR DEALERSHIP DELIVERY.
Mfg Campaign: 11628882
Recall Date: Dec 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got a message about recall in October, I brought my car to my Honda dealership then but they didn’t have the appropriate part and told me it’ll be there mid November. I brought my car again a couple of days ago but still they didn’t have the part, so I’ve been driving with thud recall for over a month. My steering wheel makes a noise when turning.
Corrective Action:
I got a message about recall in October, I brought my car to my Honda dealership then but they didn’t have the appropriate part and told me it’ll be there mid November. I brought my car again a couple of days ago but still they didn’t have the part, so I’ve been driving with thud recall for over a month. My steering wheel makes a noise when turning.
Additional Notes:
I got a message about recall in October, I brought my car to my Honda dealership then but they didn’t have the appropriate part and told me it’ll be there mid November. I brought my car again a couple of days ago but still they didn’t have the part, so I’ve been driving with thud recall for over a month. My steering wheel makes a noise when turning.
Mfg Campaign: 11627846
Recall Date: Nov 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11627448
Recall Date: Nov 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11627232
Recall Date: Nov 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Corrective Action:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Additional Notes:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Mfg Campaign: 11627139
Recall Date: Nov 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Corrective Action:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Additional Notes:
I purchased my 2024 Honda Civic Sedan Touring just over six months ago and have been dealing with an ongoing issue with the front driver-side window that remains unresolved despite multiple repair attempts. The first problem occurred when the car had only around 2,500 miles on it. The window began getting stuck while opening or closing, making it difficult or impossible to operate properly. I brought the car to the dealership, where they diagnosed the issue as a faulty window regulator. They replaced the part, assuring me that the problem was resolved. However, less than a week later, the same issue occurred again. This time, the front passenger-side window also malfunctioned on one occasion, displaying similar symptoms. I returned to the dealership, and the service team initially suggested swapping parts from a new Civic on the lot to troubleshoot the issue. Ultimately, they decided to replace the left front driver window switch instead, claiming the problem was caused by erroneous operation/"overuse." This explanation seemed implausible, as the vehicle was only a few months old, had been driven minimally, and the windows were operated under normal conditions. Unfortunately, just days after this second repair, the driver-side window failed again, marking the third time this issue has occurred. The car now has approximately 2,950 miles on it, and I have not yet returned to the dealership, as I am frustrated by the repeated failures and the lack of a permanent solution. During previous visits, the service department mentioned that the foreman would need to inspect the vehicle, but this is concerning because the car has already spent 13 days at the dealership over the last 24 days for this recurring problem. The persistent failure of the driver-side window, coupled with the passenger-side window showing similar symptoms, raises concerns about a potential defect in the vehicle’s window system or its associated components.
Mfg Campaign: 11627139
Recall Date: Nov 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owned a 2024 Honda Civic. The contact stated while driving 50 MPH and going around a curve to the right, the steering wheel seized and the vehicle failed to respond as needed, causing the vehicle to become involved in a head-on crash with another vehicle on the driver’s side of the vehicle. No warning lights were illuminated. The contact stated that the air bags deployed as designed. The contact sustained back injuries and mild contusions to the back. The contact was transported by ambulance from the scene to seek medical attention. The contact stated that the medical attention was received. A Police report was filed. The vehicle was towed an independent mechanic. The vehicle was destroyed and deemed a total loss by the Insurance Provider. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) several days after the crash and related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11626917
Recall Date: Nov 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact stated that while driving approximately 35 MPH while exiting the freeway and making a sharp right turn the steering malfunctioned causing the vehicle to drift to the left and off the road before crashing into a directional sign. The contact indicated that the steering did not respond while turning the steering wheel as the vehicle drifted off the road. No injuries were reported. No police report was taken. The local dealer and manufacturer were notified of the failure. The vehicle was later driven to the dealer for body damage repairs to be performed. The cause of the steering failure was not determined. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 10,900.
Mfg Campaign: 11626578
Recall Date: Nov 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 8,000.
Mfg Campaign: 11626624
Recall Date: Nov 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Corrective Action:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Additional Notes:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Mfg Campaign: 11626389
Recall Date: Nov 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Corrective Action:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Additional Notes:
The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030
Mfg Campaign: 11626389
Recall Date: Nov 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11625319
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
Corrective Action:
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
Additional Notes:
Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.
Mfg Campaign: 11624418
Recall Date: Nov 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
There is a recall to the steering on 2024 Honda civic. I had the steering pull on me towards the right. I am not entirely sure the cause, but would like to address this either way so there is not a potential loss of steering in the future.
Corrective Action:
There is a recall to the steering on 2024 Honda civic. I had the steering pull on me towards the right. I am not entirely sure the cause, but would like to address this either way so there is not a potential loss of steering in the future.
Additional Notes:
There is a recall to the steering on 2024 Honda civic. I had the steering pull on me towards the right. I am not entirely sure the cause, but would like to address this either way so there is not a potential loss of steering in the future.
Mfg Campaign: 11624012
Recall Date: Nov 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Mfg Campaign: 11623762
Recall Date: Nov 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Corrective Action:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Additional Notes:
The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Mfg Campaign: 11623762
Recall Date: Nov 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623131
Recall Date: Nov 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece
Corrective Action:
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece
Additional Notes:
The ball joint metal part broke. The ball joint is not connected to the lower control arm instead the ball joint is a part that has a metal piece included that connects to the lower control arm. The piece is thin and break in my car over a small pothole doing speed limit this would not happen in any other make. The part looks cheap on the metal piece. The safety of the vehicle was bad until I got a safe place to park the car there was a lot of damage the wheel departed of the cv axle making it dangerous. No symptoms just a piece that is thin and dangerous to any inconvenience that drivers may occur. It would be good there is an action and further investigation of the ball joint part and hopefully there is going to be a recall regarding the incident for a lower control arm that connects directly to the ball joint or a more thick and durable piece
Mfg Campaign: 11623030
Recall Date: Oct 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Called Honda Service Center regarding recall. Was told that Honda wasn’t planning on fixing the recall unless owner was having problems.
Corrective Action:
Called Honda Service Center regarding recall. Was told that Honda wasn’t planning on fixing the recall unless owner was having problems.
Additional Notes:
Called Honda Service Center regarding recall. Was told that Honda wasn’t planning on fixing the recall unless owner was having problems.
Mfg Campaign: 11622819
Recall Date: Oct 30, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury