Complaints & Recalls
Official Safety Recalls - Important!
313 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K2G, V2F
Recall Date: Sep 13, 2018
Consumer Complaints
112 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.
Corrective Action:
I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.
Additional Notes:
I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.
Mfg Campaign: 11467239
Recall Date: Jun 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Corrective Action:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Additional Notes:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Mfg Campaign: 11467058
Recall Date: Jun 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Potential Consequences:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Corrective Action:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Additional Notes:
When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.
Mfg Campaign: 11467058
Recall Date: Jun 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.
Corrective Action:
Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.
Additional Notes:
Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.
Mfg Campaign: 11458269
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.
Corrective Action:
Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.
Additional Notes:
Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.
Mfg Campaign: 11454434
Recall Date: Feb 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
the automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.
Corrective Action:
the automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.
Additional Notes:
the automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.
Mfg Campaign: 11454592
Recall Date: Feb 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Corrective Action:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Additional Notes:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Mfg Campaign: 11454241
Recall Date: Feb 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Corrective Action:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Additional Notes:
Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.
Mfg Campaign: 11454241
Recall Date: Feb 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Corrective Action:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Additional Notes:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Mfg Campaign: 11445856
Recall Date: Jan 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Corrective Action:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Additional Notes:
A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.
Mfg Campaign: 11445856
Recall Date: Jan 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain
Corrective Action:
I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain
Additional Notes:
I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain
Mfg Campaign: 11445890
Recall Date: Jan 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11436922
Recall Date: Oct 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My car failed to chage gears that I had to get car towed to a Honda dealer. The technician stated that the reason for failure was unknown but just resetted the system. I'm afraid that this might happen again.
Corrective Action:
My car failed to chage gears that I had to get car towed to a Honda dealer. The technician stated that the reason for failure was unknown but just resetted the system. I'm afraid that this might happen again.
Additional Notes:
My car failed to chage gears that I had to get car towed to a Honda dealer. The technician stated that the reason for failure was unknown but just resetted the system. I'm afraid that this might happen again.
Mfg Campaign: 11425305
Recall Date: Jul 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.
Corrective Action:
There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.
Additional Notes:
There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.
Mfg Campaign: 11421471
Recall Date: Jun 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.
Corrective Action:
I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.
Additional Notes:
I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.
Mfg Campaign: 11420742
Recall Date: Jun 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Corrective Action:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Additional Notes:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Mfg Campaign: 11396080
Recall Date: Feb 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Corrective Action:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Additional Notes:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Mfg Campaign: 11396080
Recall Date: Feb 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Corrective Action:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Additional Notes:
I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)
Mfg Campaign: 11396080
Recall Date: Feb 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.
Corrective Action:
FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.
Additional Notes:
FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.
Mfg Campaign: 11394766
Recall Date: Feb 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11366654
Recall Date: Oct 27, 2020
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