HONDA INSIGHT 2019

Complete listing of complaints and recalls for this vehicle

112
Complaints
313
Recalls

Complaints & Recalls

112 Complaints 313 Recalls

Official Safety Recalls - Important!

313 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V771000 SAFETY RECALL
737.2K Vehicles Affected
Recall Date: Dec 10, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

Potential Risk:
Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X95
Notice Date: Feb 22, 2021
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V314000 SAFETY RECALL
136K Vehicles Affected
Recall Date: May 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Notice Date: Jul 22, 2020
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V664000 SAFETY RECALL
118 Vehicles Affected
Recall Date: Sep 27, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.

Potential Risk:
In the event of a crash, if the air bags or seatbelt pretensioners do not function as intended, there would be an increased risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the SRS unit, free of charge. The recall began November 8, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B2R, C2P, and Z2Q.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: B2R, C2P, Z2Q
Notice Date: Nov 8, 2018
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V629000 SAFETY RECALL
232.1K Vehicles Affected
Recall Date: Sep 13, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
If the rearview camera display does not show what is behind the vehicle, it can increase the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the display audio unit software, free of charge. The recall began October 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K2G and V2F.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: K2G, V2F
Notice Date: Oct 30, 2018
Recall Date: Sep 13, 2018

Consumer Complaints

112 Complaints
Honda (american Honda Motor Co.)
Campaign: 11366654 Other
Oct 27, 2020
Defect Description:

VISIBILITY

Potential Consequences:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Manufacturer: HONDA
Mfg Campaign: 11366654
Notice Date: Oct 27, 2020
Recall Date: Oct 27, 2020
Honda (american Honda Motor Co.)
Campaign: 11365126 Other
Oct 19, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

HONDA HAS BEEN UNABLE TO ADDRESS THE EXISTING RECALL FOR THE FUEL PUMP ON MY CAR. I'VE CALLED MULTIPLE TIMES BETWEEN JULY 2020 AND TODAY (OCTOBER 19TH 2020). THEY STATE THAT THE PARTS HAVE NOT BEEN RELEASED TO THE DEALER, AND THAT I SHOULD CALL AGAIN IN A COUPLE WEEKS. THEY ARE NOT RESOLVING THIS ISSUE IN A TIMELY MANNER.

Corrective Action:

HONDA HAS BEEN UNABLE TO ADDRESS THE EXISTING RECALL FOR THE FUEL PUMP ON MY CAR. I'VE CALLED MULTIPLE TIMES BETWEEN JULY 2020 AND TODAY (OCTOBER 19TH 2020). THEY STATE THAT THE PARTS HAVE NOT BEEN RELEASED TO THE DEALER, AND THAT I SHOULD CALL AGAIN IN A COUPLE WEEKS. THEY ARE NOT RESOLVING THIS ISSUE IN A TIMELY MANNER.

Additional Notes:

HONDA HAS BEEN UNABLE TO ADDRESS THE EXISTING RECALL FOR THE FUEL PUMP ON MY CAR. I'VE CALLED MULTIPLE TIMES BETWEEN JULY 2020 AND TODAY (OCTOBER 19TH 2020). THEY STATE THAT THE PARTS HAVE NOT BEEN RELEASED TO THE DEALER, AND THAT I SHOULD CALL AGAIN IN A COUPLE WEEKS. THEY ARE NOT RESOLVING THIS ISSUE IN A TIMELY MANNER.

Manufacturer: HONDA
Mfg Campaign: 11365126
Notice Date: Oct 19, 2020
Recall Date: Oct 19, 2020
Honda (american Honda Motor Co.)
Campaign: 11364039 Other
Oct 12, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ACC, CMBS, RDM PROBLEM LIGJTS ARE ON. IT HAPPENS TWICE TIME WITHIN A YEAR OF OWNING THE CAR. I BROUGHT IT TO THE DEALER AFTER 3 DAYS OF PURCHASED THE NEW CAR (1ST TIME) AND WAS TOLD THAT THEY DIDN'T KNOW WHAT'S EXACTLY PROBLEM. THEY TRIED TO RESET THE SYSTEM AND IT WORKED. THEN IT HAPPENS AGAIN, SAME ISSUE, I BROUGHT IT BACK TO THE DEALER AND THIS TIME THEY WANTED ME TO REPLACE/REAIM THE SENSOR THAT ON THE FRONT BUMPER. THIS TIME THEY BLAMED IT ON THE MISSING COVER. I DID SOME RESEARCH ONLINE, IT'S A VERY COMMON ISSUE AND IT SHOULD BE THE MANUFACTURE PROBLEM. THEY NEED TO DO SOMETHING ABOUT IT BECAUSE IT COULD LEAD TO SOME SERIOUS ISSUE.

Corrective Action:

ACC, CMBS, RDM PROBLEM LIGJTS ARE ON. IT HAPPENS TWICE TIME WITHIN A YEAR OF OWNING THE CAR. I BROUGHT IT TO THE DEALER AFTER 3 DAYS OF PURCHASED THE NEW CAR (1ST TIME) AND WAS TOLD THAT THEY DIDN'T KNOW WHAT'S EXACTLY PROBLEM. THEY TRIED TO RESET THE SYSTEM AND IT WORKED. THEN IT HAPPENS AGAIN, SAME ISSUE, I BROUGHT IT BACK TO THE DEALER AND THIS TIME THEY WANTED ME TO REPLACE/REAIM THE SENSOR THAT ON THE FRONT BUMPER. THIS TIME THEY BLAMED IT ON THE MISSING COVER. I DID SOME RESEARCH ONLINE, IT'S A VERY COMMON ISSUE AND IT SHOULD BE THE MANUFACTURE PROBLEM. THEY NEED TO DO SOMETHING ABOUT IT BECAUSE IT COULD LEAD TO SOME SERIOUS ISSUE.

Additional Notes:

ACC, CMBS, RDM PROBLEM LIGJTS ARE ON. IT HAPPENS TWICE TIME WITHIN A YEAR OF OWNING THE CAR. I BROUGHT IT TO THE DEALER AFTER 3 DAYS OF PURCHASED THE NEW CAR (1ST TIME) AND WAS TOLD THAT THEY DIDN'T KNOW WHAT'S EXACTLY PROBLEM. THEY TRIED TO RESET THE SYSTEM AND IT WORKED. THEN IT HAPPENS AGAIN, SAME ISSUE, I BROUGHT IT BACK TO THE DEALER AND THIS TIME THEY WANTED ME TO REPLACE/REAIM THE SENSOR THAT ON THE FRONT BUMPER. THIS TIME THEY BLAMED IT ON THE MISSING COVER. I DID SOME RESEARCH ONLINE, IT'S A VERY COMMON ISSUE AND IT SHOULD BE THE MANUFACTURE PROBLEM. THEY NEED TO DO SOMETHING ABOUT IT BECAUSE IT COULD LEAD TO SOME SERIOUS ISSUE.

Manufacturer: HONDA
Mfg Campaign: 11364039
Notice Date: Oct 12, 2020
Recall Date: Oct 12, 2020
Honda (american Honda Motor Co.)
Campaign: 11344311 Other
Aug 10, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS WHILE HIS WIFE AND A FRIEND WAS DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Corrective Action:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS WHILE HIS WIFE AND A FRIEND WAS DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Additional Notes:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS WHILE HIS WIFE AND A FRIEND WAS DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Manufacturer: HONDA
Mfg Campaign: 11344311
Notice Date: Aug 10, 2020
Recall Date: Aug 10, 2020
Honda (american Honda Motor Co.)
Campaign: 11343786 Other
Aug 6, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.

Corrective Action:

MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.

Additional Notes:

MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.

Manufacturer: HONDA
Mfg Campaign: 11343786
Notice Date: Aug 6, 2020
Recall Date: Aug 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11338486 Other
Jul 9, 2020
Defect Description:

ENGINE

Potential Consequences:

HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT

Corrective Action:

HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT

Additional Notes:

HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT

Manufacturer: HONDA
Mfg Campaign: 11338486
Notice Date: Jul 9, 2020
Recall Date: Jul 9, 2020
Honda (american Honda Motor Co.)
Campaign: 11329668 Other
Jun 18, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Corrective Action:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Additional Notes:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Manufacturer: HONDA
Mfg Campaign: 11329668
Notice Date: Jun 18, 2020
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Campaign: 11329668 Other
Jun 18, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Corrective Action:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Additional Notes:

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Manufacturer: HONDA
Mfg Campaign: 11329668
Notice Date: Jun 18, 2020
Recall Date: Jun 18, 2020
Honda (american Honda Motor Co.)
Campaign: 11329185 Other
Jun 16, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR

Corrective Action:

WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR

Additional Notes:

WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR

Manufacturer: HONDA
Mfg Campaign: 11329185
Notice Date: Jun 16, 2020
Recall Date: Jun 16, 2020
Honda (american Honda Motor Co.)
Campaign: 11328477 Other
Jun 12, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Manufacturer: HONDA
Mfg Campaign: 11328477
Notice Date: Jun 12, 2020
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Campaign: 11328477 Other
Jun 12, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Corrective Action:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Additional Notes:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Manufacturer: HONDA
Mfg Campaign: 11328477
Notice Date: Jun 12, 2020
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Campaign: 11326678 Other
May 31, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Corrective Action:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Additional Notes:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Manufacturer: HONDA
Mfg Campaign: 11326678
Notice Date: May 31, 2020
Recall Date: May 31, 2020
Honda (american Honda Motor Co.)
Campaign: 11326678 Other
May 31, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Corrective Action:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Additional Notes:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Manufacturer: HONDA
Mfg Campaign: 11326678
Notice Date: May 31, 2020
Recall Date: May 31, 2020
Honda (american Honda Motor Co.)
Campaign: 11326678 Other
May 31, 2020
Defect Description:

ENGINE

Potential Consequences:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Corrective Action:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Additional Notes:

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING MALFUNCTIONING AND CONFLICTING DRIVING ASSISTING SIGNALS, LANE WATCH, TURN SIGNALS, ETC. I AM REQUESTING NTHSA TO GATHER AND INVESTIGATE THE PROVIDED INFORMATION FOR A FAIR AND EXPEDITIOUS RESOLUTION OF MY CLAIM. FOR RESOLUTION, I REQUEST A CAR REPLACEMENT OR A REFUND.

Manufacturer: HONDA
Mfg Campaign: 11326678
Notice Date: May 31, 2020
Recall Date: May 31, 2020
Honda (american Honda Motor Co.)
Campaign: 11268469 Other
Oct 15, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.

Corrective Action:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.

Additional Notes:

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.

Manufacturer: HONDA
Mfg Campaign: 11268469
Notice Date: Oct 15, 2019
Recall Date: Oct 15, 2019
Honda (american Honda Motor Co.)
Campaign: 11258704 Other
1 Vehicles Affected
Sep 28, 2019
Defect Description:

AIR BAGS

Potential Consequences:

WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.

Corrective Action:

WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.

Additional Notes:

WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.

Manufacturer: HONDA
Mfg Campaign: 11258704
Notice Date: Sep 28, 2019
Recall Date: Sep 28, 2019
Honda (american Honda Motor Co.)
Campaign: 11258581 Other
Sep 27, 2019
Defect Description:

AIR BAGS

Potential Consequences:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Corrective Action:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Additional Notes:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Manufacturer: HONDA
Mfg Campaign: 11258581
Notice Date: Sep 27, 2019
Recall Date: Sep 27, 2019
Honda (american Honda Motor Co.)
Campaign: 11258581 Other
Sep 27, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Corrective Action:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Additional Notes:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Manufacturer: HONDA
Mfg Campaign: 11258581
Notice Date: Sep 27, 2019
Recall Date: Sep 27, 2019
Honda (american Honda Motor Co.)
Campaign: 11258581 Other
Sep 27, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Corrective Action:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Additional Notes:

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Manufacturer: HONDA
Mfg Campaign: 11258581
Notice Date: Sep 27, 2019
Recall Date: Sep 27, 2019
Honda (american Honda Motor Co.)
Campaign: 11244719 Other
Aug 17, 2019
Defect Description:

ENGINE

Potential Consequences:

HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.

Corrective Action:

HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.

Additional Notes:

HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.

Manufacturer: HONDA
Mfg Campaign: 11244719
Notice Date: Aug 17, 2019
Recall Date: Aug 17, 2019

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