Complaints & Recalls
Official Safety Recalls - Important!
228 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Consumer Complaints
486 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment system failure. It started by popping and crackling then the entire screen and entertainment system went black. No radio, Bluetooth, backup camera or any of the controls on the infotainment system screen.
Corrective Action:
Infotainment system failure. It started by popping and crackling then the entire screen and entertainment system went black. No radio, Bluetooth, backup camera or any of the controls on the infotainment system screen.
Additional Notes:
Infotainment system failure. It started by popping and crackling then the entire screen and entertainment system went black. No radio, Bluetooth, backup camera or any of the controls on the infotainment system screen.
Mfg Campaign: 11431882
Recall Date: Sep 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I went to park at a curb, and when I went to stop the van jumped over the curb and almost into a building. I had to almost push the brakes into the floorboard. It was like the car accelerated on its own. I was lucky there was only a flower bed it went through and nobody was on the sidewalk. I have called multiple Honda dealerships and they said there was no recall or any problems with the acceleration. No warnings went off, this was at 7 am when this happened.
Corrective Action:
I went to park at a curb, and when I went to stop the van jumped over the curb and almost into a building. I had to almost push the brakes into the floorboard. It was like the car accelerated on its own. I was lucky there was only a flower bed it went through and nobody was on the sidewalk. I have called multiple Honda dealerships and they said there was no recall or any problems with the acceleration. No warnings went off, this was at 7 am when this happened.
Additional Notes:
I went to park at a curb, and when I went to stop the van jumped over the curb and almost into a building. I had to almost push the brakes into the floorboard. It was like the car accelerated on its own. I was lucky there was only a flower bed it went through and nobody was on the sidewalk. I have called multiple Honda dealerships and they said there was no recall or any problems with the acceleration. No warnings went off, this was at 7 am when this happened.
Mfg Campaign: 11428918
Recall Date: Aug 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact stated while driving 45 mph, there was an abnormal sound coming from the brakes. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact stated while driving 45 mph, there was an abnormal sound coming from the brakes. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact stated while driving 45 mph, there was an abnormal sound coming from the brakes. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 4,000.
Mfg Campaign: 11427440
Recall Date: Aug 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The audio/infotainment system controls everything in the vehicle. It has had a crackling noise coming over the speakers since I purchased the vehicle in September 2020. I had purchased it brand new and almost immediately after I took delivery realized there was an issue with this vehicle. After reviewing online posts from other owners, it became apparent that this was a widespread issue. The system just turns off while you're driving and you get a black screen that says "network connection lost" and you can't do anything with the unit. The rear-entertainment system does not work, can't adjust any settings that are controlled through the unit which as I said, everything is controlled through there, no rear-view camera, etc. I have brought it back to the dealer countless times and they said there were not any fixes for it and it is a known issue. There was one recall issued that the dealer performed but the problem still exists. The dealer told me that it was a temporary solution for the issue and Honda did not have a permanent fix.
Corrective Action:
The audio/infotainment system controls everything in the vehicle. It has had a crackling noise coming over the speakers since I purchased the vehicle in September 2020. I had purchased it brand new and almost immediately after I took delivery realized there was an issue with this vehicle. After reviewing online posts from other owners, it became apparent that this was a widespread issue. The system just turns off while you're driving and you get a black screen that says "network connection lost" and you can't do anything with the unit. The rear-entertainment system does not work, can't adjust any settings that are controlled through the unit which as I said, everything is controlled through there, no rear-view camera, etc. I have brought it back to the dealer countless times and they said there were not any fixes for it and it is a known issue. There was one recall issued that the dealer performed but the problem still exists. The dealer told me that it was a temporary solution for the issue and Honda did not have a permanent fix.
Additional Notes:
The audio/infotainment system controls everything in the vehicle. It has had a crackling noise coming over the speakers since I purchased the vehicle in September 2020. I had purchased it brand new and almost immediately after I took delivery realized there was an issue with this vehicle. After reviewing online posts from other owners, it became apparent that this was a widespread issue. The system just turns off while you're driving and you get a black screen that says "network connection lost" and you can't do anything with the unit. The rear-entertainment system does not work, can't adjust any settings that are controlled through the unit which as I said, everything is controlled through there, no rear-view camera, etc. I have brought it back to the dealer countless times and they said there were not any fixes for it and it is a known issue. There was one recall issued that the dealer performed but the problem still exists. The dealer told me that it was a temporary solution for the issue and Honda did not have a permanent fix.
Mfg Campaign: 11426338
Recall Date: Jul 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Corrective Action:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Additional Notes:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Mfg Campaign: 11422702
Recall Date: Jun 28, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Corrective Action:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Additional Notes:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Mfg Campaign: 11422702
Recall Date: Jun 28, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Corrective Action:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Additional Notes:
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Mfg Campaign: 11422702
Recall Date: Jun 28, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Corrective Action:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Additional Notes:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Mfg Campaign: 11413321
Recall Date: Apr 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Corrective Action:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Additional Notes:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Mfg Campaign: 11413321
Recall Date: Apr 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Corrective Action:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Additional Notes:
I WAS TRYING TO COME TO A STOP AND MY CAR WOULDN'T STOP. THE CAR WAS SHAKING AND I ALMOST HIT THE CAR IN FRONT OF ME. THANKFULLY THERE WASN'T A CAR TO THE RIGHT OF ME SO I SWERVED AND PULLED MY EMERGENCY BRAKE. THERE WAS A LIGHT ON THAT SAID BRAKE SYSTEM IN ORANGE. THANK GOD MY TWINS WERE NOT WITH ME WHEN THIS HAPPENED. IT'S A 2020 HONDA ODESSEY WITH LESS THAN 8000 MILES. I BOUGHT I BRAND NEW! I HAD IT TOWED TO THE DEALER AND THEY SAID THEY HAVEN'T FOUND ANYTHING TO FIX. THEY DID KEEP IT ANOTHER 24 HOURS TO DRIVE IT AROUND SOME MORE TO SEE IF IT HAPPENS AGAIN. I'M WORRIED SICK TO DRIVE THIS AGAIN WITH MY CHILDREN IN IT! WHAT IF NEXT TIME I AM NOT SO LUCKY TO AVOID AN ACCIDENT?!? I SAW OTHERS POST THE SAME THING ON THIS EXACT VEHICLE.
Mfg Campaign: 11413321
Recall Date: Apr 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Corrective Action:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Additional Notes:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Mfg Campaign: 11406207
Recall Date: Apr 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Corrective Action:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Additional Notes:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Mfg Campaign: 11406207
Recall Date: Apr 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Corrective Action:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Additional Notes:
RECALL # 20V-438 INCOMPLETE. PARTS ORDERED 12/16/2020 . PARTS HAVE NOT ARRIVED AS OF 4/3/2021.
Mfg Campaign: 11406207
Recall Date: Apr 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NEW CAR- PURCHASED IN OCT 2020 HAS HAD PERSISTENT ISSUES WITH THE INFOTAINMENT/CAMERA UNIT REPEATEDLY GOING BLACK AND REBOOTING. SOMETIMES OFF FOR UP TO 20 MINUTES WITHOUT ACCESS TO BACKUP CAMERA (I LIVE ON A BUSY STREET ACROSS FROM AN ELEMENTARY SCHOOL) OR GPS. THIS HAPPENED THE FIRST TIME THE DAY I DROVE IT HOME FROM THE DEALER AND HAS HAPPENED SINCE. I HAVE TAKEN IT TO SERVICE ON MULTIPLE OCCASIONS IN INCLUDING REPLACING THE INFOTAINMENT UNIT AND THE ISSUE CONTINUES. THIS IS A NEW VEHICLE. EVERY TIME I DRIVE MORE THAN 20 MINUTES IT STARTS REBOOTING EVERY 15 MINUTES OR SO. THIS IS RIDICULOUS.
Corrective Action:
NEW CAR- PURCHASED IN OCT 2020 HAS HAD PERSISTENT ISSUES WITH THE INFOTAINMENT/CAMERA UNIT REPEATEDLY GOING BLACK AND REBOOTING. SOMETIMES OFF FOR UP TO 20 MINUTES WITHOUT ACCESS TO BACKUP CAMERA (I LIVE ON A BUSY STREET ACROSS FROM AN ELEMENTARY SCHOOL) OR GPS. THIS HAPPENED THE FIRST TIME THE DAY I DROVE IT HOME FROM THE DEALER AND HAS HAPPENED SINCE. I HAVE TAKEN IT TO SERVICE ON MULTIPLE OCCASIONS IN INCLUDING REPLACING THE INFOTAINMENT UNIT AND THE ISSUE CONTINUES. THIS IS A NEW VEHICLE. EVERY TIME I DRIVE MORE THAN 20 MINUTES IT STARTS REBOOTING EVERY 15 MINUTES OR SO. THIS IS RIDICULOUS.
Additional Notes:
NEW CAR- PURCHASED IN OCT 2020 HAS HAD PERSISTENT ISSUES WITH THE INFOTAINMENT/CAMERA UNIT REPEATEDLY GOING BLACK AND REBOOTING. SOMETIMES OFF FOR UP TO 20 MINUTES WITHOUT ACCESS TO BACKUP CAMERA (I LIVE ON A BUSY STREET ACROSS FROM AN ELEMENTARY SCHOOL) OR GPS. THIS HAPPENED THE FIRST TIME THE DAY I DROVE IT HOME FROM THE DEALER AND HAS HAPPENED SINCE. I HAVE TAKEN IT TO SERVICE ON MULTIPLE OCCASIONS IN INCLUDING REPLACING THE INFOTAINMENT UNIT AND THE ISSUE CONTINUES. THIS IS A NEW VEHICLE. EVERY TIME I DRIVE MORE THAN 20 MINUTES IT STARTS REBOOTING EVERY 15 MINUTES OR SO. THIS IS RIDICULOUS.
Mfg Campaign: 11399995
Recall Date: Mar 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR DRIVE FORWARD WHEN I SHIFTED INTO REVERSE.
Corrective Action:
CAR DRIVE FORWARD WHEN I SHIFTED INTO REVERSE.
Additional Notes:
CAR DRIVE FORWARD WHEN I SHIFTED INTO REVERSE.
Mfg Campaign: 11387831
Recall Date: Jan 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
UPON ACCELERATION FROM A STOP, TRANSMISSION LAGS TO THE POINT OF CAR NOT MOVING. IT HAPPENS WHEN PULLING OUT INTO TRAFFIC, MAKING A TURN OR PULLING AWAY FROM A LIGHT. HAVE TAKEN TO DEALER TWICE TO REPORT..NOW HAVE 7000 MILES ON CAR..DEALER SAYS ITS NORMAL..THERE IS NOTHING WRONG WITH THE CAR..ITS THE WAY THE TRANSMISSION WORKS.
Corrective Action:
UPON ACCELERATION FROM A STOP, TRANSMISSION LAGS TO THE POINT OF CAR NOT MOVING. IT HAPPENS WHEN PULLING OUT INTO TRAFFIC, MAKING A TURN OR PULLING AWAY FROM A LIGHT. HAVE TAKEN TO DEALER TWICE TO REPORT..NOW HAVE 7000 MILES ON CAR..DEALER SAYS ITS NORMAL..THERE IS NOTHING WRONG WITH THE CAR..ITS THE WAY THE TRANSMISSION WORKS.
Additional Notes:
UPON ACCELERATION FROM A STOP, TRANSMISSION LAGS TO THE POINT OF CAR NOT MOVING. IT HAPPENS WHEN PULLING OUT INTO TRAFFIC, MAKING A TURN OR PULLING AWAY FROM A LIGHT. HAVE TAKEN TO DEALER TWICE TO REPORT..NOW HAVE 7000 MILES ON CAR..DEALER SAYS ITS NORMAL..THERE IS NOTHING WRONG WITH THE CAR..ITS THE WAY THE TRANSMISSION WORKS.
Mfg Campaign: 11383377
Recall Date: Dec 14, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Corrective Action:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Additional Notes:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Mfg Campaign: 11378406
Recall Date: Dec 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Corrective Action:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Additional Notes:
MAJOR SAFETY CONCERN (BRAKE FAIL DURING DRIVING) WITH NEW 2020 HONDA ODYSSEY WITH 2618 MILES DRIVEN. BRAKE MADE LOUD SQUEAK NOISE RIGHT AFTER PURCHASE AND TOOK IT TO LOCAL HONDA DEALERSHIP WHERE CAR WAS PURCHASED 4 TIMES. HONDA DEALERSHIP RESURFACED ROTOR 2 DIFFERENT TIMES. ABOUT 12-14 DAYS AGO, HONDA ODYSSEY BRAKE FAILED WHEN GOING DOWN AT SLIGHT GRADE. WHEN BRAKE PADDLE WAS APPLIED, ENTIRE VAN, INCLUDING STEERING WHEEL SHAKE AND VAN FAILED TO STOP. MY DRIVING HABIT OF LEAVING LARGE GAP BETWEEN VEHICLE SAVED MY LIFE. IT TOOK APPROXIMATELY 1/3 OR 0.33 MILE TO BRING CAR TO STOP. I SAVED MY LIFE ALONG WITH OTHER ON ROAD ON THIS INCIDENT. VAN IS PARKED IN GARAGE AND NOT BEING DRIVEN UNTIL HONDA NORTH AMERICA AND/OR NHTSA | NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION INSPECT THE VEHICLE.
Mfg Campaign: 11378406
Recall Date: Dec 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEFECTIVE 2020 HONDA ODYSSEY RECEIVED BRAND NEW JUNE 9. BEGAN HAVING ISSUES IN 2 MONTHS. SERVICED AT BAYTOWN, TX COMMUNITY HONDA ON 9/11, 9/24,9/17,10/16 FOR OCCURRING ISSUE. PROBLEM HAS NOT BEEN RESOLVED. VIDEO DOCUMENTATION WITH TIME STAMP OF ISSUE IS SAVED. CASE OPEN WITH AMERICA HONDA: CASE MANAGER, ANTONIO DETERMINED THE HONDA TECHS AT THE DEALER ARE INCORRECTLY FIXING THE VAN. THE FAKRA CONNECTOR NEEDS TO BE REPLACED. HE WILL SUBMIT REQUEST TO FIELD MANAGER TEAM FOR A FIELD ENGINEER TO BE SCHEDULED TO SERVICE MY VAN. ANTONIO, CASE MANAGER, ALSO ADVISED TO CANCEL 11/19 APPOINTMENT WITH SERVICE DEPARTMENT AND TO WAIT FOR CALL BACK FOR HONDA FIELD ENGINEER. COSTUMER REQUESTED ETA, ANTONIO WOULD NOT PROVIDE ESTIMATED TIME, ADVISE TO WAIT FOR A CALL. POPPING NOISE, DISCONNECTS BLUETOOTH. POPPING NOISE OCCURS WHEN DRIVER IS ON A CALL, LISTENING TO MUSIC, AND EVEN DURING COMPLETE SILENCE THERE IS POPPING. ELECTRICAL ISSUE OCCURS DURING STATIONARY, IN MOTION, ON A CITY, HIGHWAY, AND TURNING. THE PROBLEM IS UNSAFE BECAUSE BLUETOOTH CONNECTION IS NOT WORKING PROPERLY WHICH PREVENTS ME TO SAFELY USE HAND FREE CALLING. THIS IS ILLEGAL IN THE STATE OF TEXAS. THE HONDA ODYSSEY 2020 CURRENTLY HAS 7298 MILES.
Corrective Action:
DEFECTIVE 2020 HONDA ODYSSEY RECEIVED BRAND NEW JUNE 9. BEGAN HAVING ISSUES IN 2 MONTHS. SERVICED AT BAYTOWN, TX COMMUNITY HONDA ON 9/11, 9/24,9/17,10/16 FOR OCCURRING ISSUE. PROBLEM HAS NOT BEEN RESOLVED. VIDEO DOCUMENTATION WITH TIME STAMP OF ISSUE IS SAVED. CASE OPEN WITH AMERICA HONDA: CASE MANAGER, ANTONIO DETERMINED THE HONDA TECHS AT THE DEALER ARE INCORRECTLY FIXING THE VAN. THE FAKRA CONNECTOR NEEDS TO BE REPLACED. HE WILL SUBMIT REQUEST TO FIELD MANAGER TEAM FOR A FIELD ENGINEER TO BE SCHEDULED TO SERVICE MY VAN. ANTONIO, CASE MANAGER, ALSO ADVISED TO CANCEL 11/19 APPOINTMENT WITH SERVICE DEPARTMENT AND TO WAIT FOR CALL BACK FOR HONDA FIELD ENGINEER. COSTUMER REQUESTED ETA, ANTONIO WOULD NOT PROVIDE ESTIMATED TIME, ADVISE TO WAIT FOR A CALL. POPPING NOISE, DISCONNECTS BLUETOOTH. POPPING NOISE OCCURS WHEN DRIVER IS ON A CALL, LISTENING TO MUSIC, AND EVEN DURING COMPLETE SILENCE THERE IS POPPING. ELECTRICAL ISSUE OCCURS DURING STATIONARY, IN MOTION, ON A CITY, HIGHWAY, AND TURNING. THE PROBLEM IS UNSAFE BECAUSE BLUETOOTH CONNECTION IS NOT WORKING PROPERLY WHICH PREVENTS ME TO SAFELY USE HAND FREE CALLING. THIS IS ILLEGAL IN THE STATE OF TEXAS. THE HONDA ODYSSEY 2020 CURRENTLY HAS 7298 MILES.
Additional Notes:
DEFECTIVE 2020 HONDA ODYSSEY RECEIVED BRAND NEW JUNE 9. BEGAN HAVING ISSUES IN 2 MONTHS. SERVICED AT BAYTOWN, TX COMMUNITY HONDA ON 9/11, 9/24,9/17,10/16 FOR OCCURRING ISSUE. PROBLEM HAS NOT BEEN RESOLVED. VIDEO DOCUMENTATION WITH TIME STAMP OF ISSUE IS SAVED. CASE OPEN WITH AMERICA HONDA: CASE MANAGER, ANTONIO DETERMINED THE HONDA TECHS AT THE DEALER ARE INCORRECTLY FIXING THE VAN. THE FAKRA CONNECTOR NEEDS TO BE REPLACED. HE WILL SUBMIT REQUEST TO FIELD MANAGER TEAM FOR A FIELD ENGINEER TO BE SCHEDULED TO SERVICE MY VAN. ANTONIO, CASE MANAGER, ALSO ADVISED TO CANCEL 11/19 APPOINTMENT WITH SERVICE DEPARTMENT AND TO WAIT FOR CALL BACK FOR HONDA FIELD ENGINEER. COSTUMER REQUESTED ETA, ANTONIO WOULD NOT PROVIDE ESTIMATED TIME, ADVISE TO WAIT FOR A CALL. POPPING NOISE, DISCONNECTS BLUETOOTH. POPPING NOISE OCCURS WHEN DRIVER IS ON A CALL, LISTENING TO MUSIC, AND EVEN DURING COMPLETE SILENCE THERE IS POPPING. ELECTRICAL ISSUE OCCURS DURING STATIONARY, IN MOTION, ON A CITY, HIGHWAY, AND TURNING. THE PROBLEM IS UNSAFE BECAUSE BLUETOOTH CONNECTION IS NOT WORKING PROPERLY WHICH PREVENTS ME TO SAFELY USE HAND FREE CALLING. THIS IS ILLEGAL IN THE STATE OF TEXAS. THE HONDA ODYSSEY 2020 CURRENTLY HAS 7298 MILES.
Mfg Campaign: 11375340
Recall Date: Nov 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED BRAND NEW MARCH 2020. EXPERIENCING ISSUES WITH RADIO STATIC, POPPING NOISES FROM SPEAKERS, RADIO NOT FOUND ERROR MESSAGE WHILE DRIVING. RADIO STILL RUNNING AFTER CAR IS TURNED OFF AND DOORS ARE OPENED. WE HAVE TO TURN THE CAR BACK ON AND OFF AGAIN TO GET THE RADIO TO SHUT OFF. ISSUES WORSENED AFTER RECALL WORK WAS COMPLETED.
Corrective Action:
PURCHASED BRAND NEW MARCH 2020. EXPERIENCING ISSUES WITH RADIO STATIC, POPPING NOISES FROM SPEAKERS, RADIO NOT FOUND ERROR MESSAGE WHILE DRIVING. RADIO STILL RUNNING AFTER CAR IS TURNED OFF AND DOORS ARE OPENED. WE HAVE TO TURN THE CAR BACK ON AND OFF AGAIN TO GET THE RADIO TO SHUT OFF. ISSUES WORSENED AFTER RECALL WORK WAS COMPLETED.
Additional Notes:
PURCHASED BRAND NEW MARCH 2020. EXPERIENCING ISSUES WITH RADIO STATIC, POPPING NOISES FROM SPEAKERS, RADIO NOT FOUND ERROR MESSAGE WHILE DRIVING. RADIO STILL RUNNING AFTER CAR IS TURNED OFF AND DOORS ARE OPENED. WE HAVE TO TURN THE CAR BACK ON AND OFF AGAIN TO GET THE RADIO TO SHUT OFF. ISSUES WORSENED AFTER RECALL WORK WAS COMPLETED.
Mfg Campaign: 11365120
Recall Date: Oct 19, 2020
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