HONDA ODYSSEY 2020

Complete listing of complaints and recalls for this vehicle

486
Complaints
228
Recalls

Complaints & Recalls

486 Complaints 228 Recalls

Official Safety Recalls - Important!

228 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Braun Corporation
NHTSA Campaign: 21V010000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jan 14, 2021
Safety Issue:

Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.

Potential Risk:
A fuel leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Braun will notify owners, and dealers will inspect vehicles. If evidence of a fuel leak is present, a new fuel tank assembly and a new Honda charcoal canister will be installed, free of charge. The recall began February 22, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: N/A
Notice Date: Feb 22, 2021
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V437000 SAFETY RECALL
324.2K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.

Potential Risk:
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: A88
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V438000 SAFETY RECALL
212.1K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."

Potential Risk:
A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: W83
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V066000 SAFETY RECALL
241.3K Vehicles Affected
Recall Date: Feb 6, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.

Potential Risk:
An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T6U
Notice Date: Mar 16, 2020
Recall Date: Feb 6, 2020

Consumer Complaints

486 Complaints
Honda (american Honda Motor Co.)
Campaign: 11325101 Other
May 19, 2020
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Corrective Action:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Additional Notes:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Manufacturer: HONDA
Mfg Campaign: 11325101
Notice Date: May 19, 2020
Recall Date: May 19, 2020
Honda (american Honda Motor Co.)
Campaign: 11325101 Other
May 19, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Corrective Action:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Additional Notes:

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 75 MPH, THE SUNROOF SPONTANEOUSLY SHATTERED. I HAVE A DASH CAM AND WHEN I REVIEWED THE FOOTAGE, THERE WASN'T ANY SIGN OF ROCKS OR DEBRIS THAT HAD CAUSED THE BREAKAGE. *TR

Manufacturer: HONDA
Mfg Campaign: 11325101
Notice Date: May 19, 2020
Recall Date: May 19, 2020
Honda (american Honda Motor Co.)
Campaign: 11319678 Other
Mar 29, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

HAD ELECTRICAL ISSUES WITH THE ODYSSEY SHORTLY AFTER CROSSING 2K MILES. THE VEHICLE DOES NOT START RELIABLY. CALLED HONDA ROADSIDE ASSISTANCE MULTIPLE TIMES TO JUMP START THE VEHICLE. BROUGHT THE VEHICLE INTO THE DEALERSHIP TO PREFORM NHTSA RECALL NUMBER:20V-066 ON FRIDAY MARCH 27TH AND HAVE THEM INSPECT THE ISSUE STARTING THE VEHICLE. THE BATTERY WAS CHARGED BY THE DEALERSHIP AND ON SATURDAY MARCH 28TH THE VEHICLE CONTINUED TO NOT START. WHEN ROADSIDE ASSISTANCE SHOWED UP ON SATURDAY, THE BATTERY WAS CHECKED AND IT WAS NOT AN ISSUE.THE VEHICLE WILL BE BROUGHT BACK TO THE DEALERSHIP ON MONDAY.

Corrective Action:

HAD ELECTRICAL ISSUES WITH THE ODYSSEY SHORTLY AFTER CROSSING 2K MILES. THE VEHICLE DOES NOT START RELIABLY. CALLED HONDA ROADSIDE ASSISTANCE MULTIPLE TIMES TO JUMP START THE VEHICLE. BROUGHT THE VEHICLE INTO THE DEALERSHIP TO PREFORM NHTSA RECALL NUMBER:20V-066 ON FRIDAY MARCH 27TH AND HAVE THEM INSPECT THE ISSUE STARTING THE VEHICLE. THE BATTERY WAS CHARGED BY THE DEALERSHIP AND ON SATURDAY MARCH 28TH THE VEHICLE CONTINUED TO NOT START. WHEN ROADSIDE ASSISTANCE SHOWED UP ON SATURDAY, THE BATTERY WAS CHECKED AND IT WAS NOT AN ISSUE.THE VEHICLE WILL BE BROUGHT BACK TO THE DEALERSHIP ON MONDAY.

Additional Notes:

HAD ELECTRICAL ISSUES WITH THE ODYSSEY SHORTLY AFTER CROSSING 2K MILES. THE VEHICLE DOES NOT START RELIABLY. CALLED HONDA ROADSIDE ASSISTANCE MULTIPLE TIMES TO JUMP START THE VEHICLE. BROUGHT THE VEHICLE INTO THE DEALERSHIP TO PREFORM NHTSA RECALL NUMBER:20V-066 ON FRIDAY MARCH 27TH AND HAVE THEM INSPECT THE ISSUE STARTING THE VEHICLE. THE BATTERY WAS CHARGED BY THE DEALERSHIP AND ON SATURDAY MARCH 28TH THE VEHICLE CONTINUED TO NOT START. WHEN ROADSIDE ASSISTANCE SHOWED UP ON SATURDAY, THE BATTERY WAS CHECKED AND IT WAS NOT AN ISSUE.THE VEHICLE WILL BE BROUGHT BACK TO THE DEALERSHIP ON MONDAY.

Manufacturer: HONDA
Mfg Campaign: 11319678
Notice Date: Mar 29, 2020
Recall Date: Mar 29, 2020
Honda (american Honda Motor Co.)
Campaign: 11298171 Other
Jan 9, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE INFOTAINMENT SCREEN REPEATEDLY FREEZES UP. IT CAN HAPPEN WHILE PARKED AS WELL AS WHEN DRIVING OR USING THE REAR VIEW CAMERA TO BACK UP - WHICH IS THE BIGGEST SAFETY HAZARD. THIS IS VERY MUCH A DISTRACTION FOR THE DRIVER. THE ONLY REMEDY IS TO TURN THE VEHICLE COMPLETELY OFF, OPEN THE DRIVER'S DOOR TO SHUT THE SYSTEM OFF, AND THEN RESTART THE VEHICLE.

Corrective Action:

THE INFOTAINMENT SCREEN REPEATEDLY FREEZES UP. IT CAN HAPPEN WHILE PARKED AS WELL AS WHEN DRIVING OR USING THE REAR VIEW CAMERA TO BACK UP - WHICH IS THE BIGGEST SAFETY HAZARD. THIS IS VERY MUCH A DISTRACTION FOR THE DRIVER. THE ONLY REMEDY IS TO TURN THE VEHICLE COMPLETELY OFF, OPEN THE DRIVER'S DOOR TO SHUT THE SYSTEM OFF, AND THEN RESTART THE VEHICLE.

Additional Notes:

THE INFOTAINMENT SCREEN REPEATEDLY FREEZES UP. IT CAN HAPPEN WHILE PARKED AS WELL AS WHEN DRIVING OR USING THE REAR VIEW CAMERA TO BACK UP - WHICH IS THE BIGGEST SAFETY HAZARD. THIS IS VERY MUCH A DISTRACTION FOR THE DRIVER. THE ONLY REMEDY IS TO TURN THE VEHICLE COMPLETELY OFF, OPEN THE DRIVER'S DOOR TO SHUT THE SYSTEM OFF, AND THEN RESTART THE VEHICLE.

Manufacturer: HONDA
Mfg Campaign: 11298171
Notice Date: Jan 9, 2020
Recall Date: Jan 9, 2020
Honda (american Honda Motor Co.)
Campaign: 11288730 Other
Dec 12, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEN PULLING INTO A PARKING SPACE THIS MORNING AND APPLYING THE BRAKES, THE BRAKE PEDAL DID NOT ENGAGE. PEDAL WENT TO THE FLOOR WITH NO RESISTANCE WHILE MAKING A GRINDING/SLIPPING SOUND. I WAS GOING STRAIGHT, LESS THAN 5 MPH. I RELEASED THE BRAKE AND REAPPLIED QUICKLY (PUMPED THE BRAKES) BEFORE BRAKES FINALLY ENGAGED. THIS CAUSED ME TO COME VERY CLOSE, ALMOST HITTING THE PARKED CAR IN FRONT OF ME IN THE PARKING LOT. I CHECKED THE BRAKE FLUID RESERVOIR WAS FULL AND THERE WAS NO APPARENT FLUID ON THE GROUND BENEATH MY CAR.

Corrective Action:

WHEN PULLING INTO A PARKING SPACE THIS MORNING AND APPLYING THE BRAKES, THE BRAKE PEDAL DID NOT ENGAGE. PEDAL WENT TO THE FLOOR WITH NO RESISTANCE WHILE MAKING A GRINDING/SLIPPING SOUND. I WAS GOING STRAIGHT, LESS THAN 5 MPH. I RELEASED THE BRAKE AND REAPPLIED QUICKLY (PUMPED THE BRAKES) BEFORE BRAKES FINALLY ENGAGED. THIS CAUSED ME TO COME VERY CLOSE, ALMOST HITTING THE PARKED CAR IN FRONT OF ME IN THE PARKING LOT. I CHECKED THE BRAKE FLUID RESERVOIR WAS FULL AND THERE WAS NO APPARENT FLUID ON THE GROUND BENEATH MY CAR.

Additional Notes:

WHEN PULLING INTO A PARKING SPACE THIS MORNING AND APPLYING THE BRAKES, THE BRAKE PEDAL DID NOT ENGAGE. PEDAL WENT TO THE FLOOR WITH NO RESISTANCE WHILE MAKING A GRINDING/SLIPPING SOUND. I WAS GOING STRAIGHT, LESS THAN 5 MPH. I RELEASED THE BRAKE AND REAPPLIED QUICKLY (PUMPED THE BRAKES) BEFORE BRAKES FINALLY ENGAGED. THIS CAUSED ME TO COME VERY CLOSE, ALMOST HITTING THE PARKED CAR IN FRONT OF ME IN THE PARKING LOT. I CHECKED THE BRAKE FLUID RESERVOIR WAS FULL AND THERE WAS NO APPARENT FLUID ON THE GROUND BENEATH MY CAR.

Manufacturer: HONDA
Mfg Campaign: 11288730
Notice Date: Dec 12, 2019
Recall Date: Dec 12, 2019
Honda (american Honda Motor Co.)
Campaign: 11282932 Other
Nov 29, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME. PLEASE ADDRESS THIS ISSUE SOONEST POSSIBLE. MANY PEOPLE BUYING HONDA CARS AND NOT AWARE OF THESE ISSUES !!!

Corrective Action:

FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME. PLEASE ADDRESS THIS ISSUE SOONEST POSSIBLE. MANY PEOPLE BUYING HONDA CARS AND NOT AWARE OF THESE ISSUES !!!

Additional Notes:

FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME. PLEASE ADDRESS THIS ISSUE SOONEST POSSIBLE. MANY PEOPLE BUYING HONDA CARS AND NOT AWARE OF THESE ISSUES !!!

Manufacturer: HONDA
Mfg Campaign: 11282932
Notice Date: Nov 29, 2019
Recall Date: Nov 29, 2019

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