Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: LHU, FHT
Recall Date: Feb 15, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Consumer Complaints
98 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was turned off, the contact pressed the tailgate release button on the tailgate, and the tailgate closed and struck the contact on the back. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was turned off, the contact pressed the tailgate release button on the tailgate, and the tailgate closed and struck the contact on the back. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated that while the vehicle was turned off, the contact pressed the tailgate release button on the tailgate, and the tailgate closed and struck the contact on the back. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11673349
Recall Date: Jul 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I was driving down the road and all the sudden I hear a loud bang/shatter noise. I look over and see that my passenger side mirror is hanging down and shattered. Didn’t notice any impact or anything when it happened. The mechanism that works the mirror broke. No damage to the plastic casing or nothing.
Corrective Action:
I was driving down the road and all the sudden I hear a loud bang/shatter noise. I look over and see that my passenger side mirror is hanging down and shattered. Didn’t notice any impact or anything when it happened. The mechanism that works the mirror broke. No damage to the plastic casing or nothing.
Additional Notes:
I was driving down the road and all the sudden I hear a loud bang/shatter noise. I look over and see that my passenger side mirror is hanging down and shattered. Didn’t notice any impact or anything when it happened. The mechanism that works the mirror broke. No damage to the plastic casing or nothing.
Mfg Campaign: 11673424
Recall Date: Jul 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
8 warnings/problems all at once: Adaptive cruise control Brake hold system Vehicle stability assist Power steering system Hill start assist Collision mitigation system Road departure mitigation system Brake system
Corrective Action:
8 warnings/problems all at once: Adaptive cruise control Brake hold system Vehicle stability assist Power steering system Hill start assist Collision mitigation system Road departure mitigation system Brake system
Additional Notes:
8 warnings/problems all at once: Adaptive cruise control Brake hold system Vehicle stability assist Power steering system Hill start assist Collision mitigation system Road departure mitigation system Brake system
Mfg Campaign: 11670451
Recall Date: Jul 1, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated while his wife was driving 20 MPH, attempting to make left turn, she noticed the passenger side rear view mirror was shattered. The contact mention some of the glass did get into the vehicle. No injuries were sustained. a dealer was contacted. The vehicle was taken to the dealer, and they informed the contact there was no recall for the passenger side rear view mirror. The vehicle was not repaired for the mirror, however the vehicle is currently being serviced for oil change and tire rotation, and brake fluid flush. The contact was relating the failure to an article that he read online regarding this failure for the years 2020-2022. The manufacturer was notified of the failure and opened a case number. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated while his wife was driving 20 MPH, attempting to make left turn, she noticed the passenger side rear view mirror was shattered. The contact mention some of the glass did get into the vehicle. No injuries were sustained. a dealer was contacted. The vehicle was taken to the dealer, and they informed the contact there was no recall for the passenger side rear view mirror. The vehicle was not repaired for the mirror, however the vehicle is currently being serviced for oil change and tire rotation, and brake fluid flush. The contact was relating the failure to an article that he read online regarding this failure for the years 2020-2022. The manufacturer was notified of the failure and opened a case number. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated while his wife was driving 20 MPH, attempting to make left turn, she noticed the passenger side rear view mirror was shattered. The contact mention some of the glass did get into the vehicle. No injuries were sustained. a dealer was contacted. The vehicle was taken to the dealer, and they informed the contact there was no recall for the passenger side rear view mirror. The vehicle was not repaired for the mirror, however the vehicle is currently being serviced for oil change and tire rotation, and brake fluid flush. The contact was relating the failure to an article that he read online regarding this failure for the years 2020-2022. The manufacturer was notified of the failure and opened a case number. The failure mileage was 33,000.
Mfg Campaign: 11662297
Recall Date: May 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is regarding the Collision Mitigation Braking System (CMBS) I will be driving on side streets around town (driving kids to school and daycare) and there will be no vehicle/obstacle near me/ in front of me and my van will flash on the dashboard "brake" and then it slams on the brake. This has happened at least 5-6 times as of todays date 5/20/25. There is no warning or reason for the car to brake like this. I have brought this to the Honda dealer two times now once I realized how serious this was. I was informed that since it isn't throwing a code there is nothing they can do. This is a serious safety risk not only to myself but to my children- this is a van so most people who drive this have small children. The last two incidents i was inches from being rear ended with my children in the car. The time before that I had my family from out of town in my car, that could have been eight people seriously injured or killed for no reason.
Corrective Action:
This is regarding the Collision Mitigation Braking System (CMBS) I will be driving on side streets around town (driving kids to school and daycare) and there will be no vehicle/obstacle near me/ in front of me and my van will flash on the dashboard "brake" and then it slams on the brake. This has happened at least 5-6 times as of todays date 5/20/25. There is no warning or reason for the car to brake like this. I have brought this to the Honda dealer two times now once I realized how serious this was. I was informed that since it isn't throwing a code there is nothing they can do. This is a serious safety risk not only to myself but to my children- this is a van so most people who drive this have small children. The last two incidents i was inches from being rear ended with my children in the car. The time before that I had my family from out of town in my car, that could have been eight people seriously injured or killed for no reason.
Additional Notes:
This is regarding the Collision Mitigation Braking System (CMBS) I will be driving on side streets around town (driving kids to school and daycare) and there will be no vehicle/obstacle near me/ in front of me and my van will flash on the dashboard "brake" and then it slams on the brake. This has happened at least 5-6 times as of todays date 5/20/25. There is no warning or reason for the car to brake like this. I have brought this to the Honda dealer two times now once I realized how serious this was. I was informed that since it isn't throwing a code there is nothing they can do. This is a serious safety risk not only to myself but to my children- this is a van so most people who drive this have small children. The last two incidents i was inches from being rear ended with my children in the car. The time before that I had my family from out of town in my car, that could have been eight people seriously injured or killed for no reason.
Mfg Campaign: 11662074
Recall Date: May 20, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659979
Recall Date: May 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659979
Recall Date: May 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP
Corrective Action:
The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP
Additional Notes:
The rear lift gate malfunctioned, causing my rear lift gate to get scratch from top to bottom because the lift gate would NOT STOP. I have never had issues with manually stopping the lift gate. I pushed the button and let it come up and then used force to stop it and it would not stop. I do CrossFit 5 days a week and find myself to be strong suit, I physically could not stop this lift gate. It broke two of my nails in the process because I was doing everything I could to stop the lift gate. Instead of stopping it kept going scratching up against our basketball hoop because it malfunctioned. what if this was my arm or my leg stuck in between versus an item? What if this was someone's head, including my children's head? it would have decapitated them. The amount of force of this lift gate was insane, there was absolutely no stopping it. I have an issue with this, not safe at all. You should be able to easily stop this back lift gate without that much physical force. Our honda odyssey lift gate malfunctioned and WOULD NOT STOP
Mfg Campaign: 11659267
Recall Date: May 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Not sure about what component could have triggered but I started seeing smoke and fire from the front hood. I managed to stop and exit the call to call emergency services. The fire aggravated that the whole car was burned. The dealer was notified as well as the Honda but yet to hear back. The claim is also filed with insurance company that they indicated to be getting custody of the vehicle to inspect.
Corrective Action:
Not sure about what component could have triggered but I started seeing smoke and fire from the front hood. I managed to stop and exit the call to call emergency services. The fire aggravated that the whole car was burned. The dealer was notified as well as the Honda but yet to hear back. The claim is also filed with insurance company that they indicated to be getting custody of the vehicle to inspect.
Additional Notes:
Not sure about what component could have triggered but I started seeing smoke and fire from the front hood. I managed to stop and exit the call to call emergency services. The fire aggravated that the whole car was burned. The dealer was notified as well as the Honda but yet to hear back. The claim is also filed with insurance company that they indicated to be getting custody of the vehicle to inspect.
Mfg Campaign: 11653902
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11650791
Recall Date: Mar 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11650791
Recall Date: Mar 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am [XXX]. I purchased this Honda Odyssey van after it was modified by BraunAbility. They put in an automatic underfloor ramp, and other modifications. When used without these modifications, there are three rows of seating. Passengers go in and out, and the passenger-side sliding door opens with an automatic button. There is a sensor that controls that door. It is never in danger of being hit or disturbed in use by an ambulatory person. However, when it is used with a ramp, the second row of seats is removed and replaced with a passenger-side ramp. The ramp is 30 inches wide. The normal power wheelchair is 26 to 29 inches wide. This leaves only 2 inches MAXIMUM on either side of the ramp for the wheelchair. It is virtually impossible to NOT hit the sensor when going in or out by wheelchair!! I have had this van for about two years. I use it about once every two weeks. Most times I have an assistant driving. I have only used it about 50 times TOTAL, in two years. On [XXX], I had a doctor's appointment. I activated the automatic door and ramp. I rolled up the ramp, and parked in the passenger area. That seat has been removed for the wheelchair. My assistant pushed the button to activate the ramp to go back under-floor. It did so. BUT the sliding door on the passenger side did NOT close at all! Eventually he managed to manually slide the door shut. If I had been driving alone, I would have been stranded right there---at the doctor's office, shopping center, etc., as I do NOT have the strength to manually close that door! This is clearly a danger to disabled people using this modified Honda Odyssey. Honda and BraunAbility should be required to protect and reinforce the sensor area so users will NOT easily damage the sensor with light use of this van! This may also be a clear violation of the ADA, the Americans with Disabilities Act. [XXX], Retired INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am [XXX]. I purchased this Honda Odyssey van after it was modified by BraunAbility. They put in an automatic underfloor ramp, and other modifications. When used without these modifications, there are three rows of seating. Passengers go in and out, and the passenger-side sliding door opens with an automatic button. There is a sensor that controls that door. It is never in danger of being hit or disturbed in use by an ambulatory person. However, when it is used with a ramp, the second row of seats is removed and replaced with a passenger-side ramp. The ramp is 30 inches wide. The normal power wheelchair is 26 to 29 inches wide. This leaves only 2 inches MAXIMUM on either side of the ramp for the wheelchair. It is virtually impossible to NOT hit the sensor when going in or out by wheelchair!! I have had this van for about two years. I use it about once every two weeks. Most times I have an assistant driving. I have only used it about 50 times TOTAL, in two years. On [XXX], I had a doctor's appointment. I activated the automatic door and ramp. I rolled up the ramp, and parked in the passenger area. That seat has been removed for the wheelchair. My assistant pushed the button to activate the ramp to go back under-floor. It did so. BUT the sliding door on the passenger side did NOT close at all! Eventually he managed to manually slide the door shut. If I had been driving alone, I would have been stranded right there---at the doctor's office, shopping center, etc., as I do NOT have the strength to manually close that door! This is clearly a danger to disabled people using this modified Honda Odyssey. Honda and BraunAbility should be required to protect and reinforce the sensor area so users will NOT easily damage the sensor with light use of this van! This may also be a clear violation of the ADA, the Americans with Disabilities Act. [XXX], Retired INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am [XXX]. I purchased this Honda Odyssey van after it was modified by BraunAbility. They put in an automatic underfloor ramp, and other modifications. When used without these modifications, there are three rows of seating. Passengers go in and out, and the passenger-side sliding door opens with an automatic button. There is a sensor that controls that door. It is never in danger of being hit or disturbed in use by an ambulatory person. However, when it is used with a ramp, the second row of seats is removed and replaced with a passenger-side ramp. The ramp is 30 inches wide. The normal power wheelchair is 26 to 29 inches wide. This leaves only 2 inches MAXIMUM on either side of the ramp for the wheelchair. It is virtually impossible to NOT hit the sensor when going in or out by wheelchair!! I have had this van for about two years. I use it about once every two weeks. Most times I have an assistant driving. I have only used it about 50 times TOTAL, in two years. On [XXX], I had a doctor's appointment. I activated the automatic door and ramp. I rolled up the ramp, and parked in the passenger area. That seat has been removed for the wheelchair. My assistant pushed the button to activate the ramp to go back under-floor. It did so. BUT the sliding door on the passenger side did NOT close at all! Eventually he managed to manually slide the door shut. If I had been driving alone, I would have been stranded right there---at the doctor's office, shopping center, etc., as I do NOT have the strength to manually close that door! This is clearly a danger to disabled people using this modified Honda Odyssey. Honda and BraunAbility should be required to protect and reinforce the sensor area so users will NOT easily damage the sensor with light use of this van! This may also be a clear violation of the ADA, the Americans with Disabilities Act. [XXX], Retired INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648633
Recall Date: Mar 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shortly after we passed 30,000 miles and our initial warranty expired, our passenger-side sliding door began having problems in which it would get stuck while opening. We would need to turn off the power to the door and manually pull the door shut. This began happening more often as the weather got colder in November to December 2024. At its peak this winter, it would happen multiple times per day, and the door was basically non-functional. We took it to the Honda dealership several times before they were able to determine that the problem was a faulty latch on the sliding door. We had this replaced on March 14, 2025. The door works fine now, but the weather has been warm. We worry that this will happen again to the new latch and to the driver's-side door.
Corrective Action:
Shortly after we passed 30,000 miles and our initial warranty expired, our passenger-side sliding door began having problems in which it would get stuck while opening. We would need to turn off the power to the door and manually pull the door shut. This began happening more often as the weather got colder in November to December 2024. At its peak this winter, it would happen multiple times per day, and the door was basically non-functional. We took it to the Honda dealership several times before they were able to determine that the problem was a faulty latch on the sliding door. We had this replaced on March 14, 2025. The door works fine now, but the weather has been warm. We worry that this will happen again to the new latch and to the driver's-side door.
Additional Notes:
Shortly after we passed 30,000 miles and our initial warranty expired, our passenger-side sliding door began having problems in which it would get stuck while opening. We would need to turn off the power to the door and manually pull the door shut. This began happening more often as the weather got colder in November to December 2024. At its peak this winter, it would happen multiple times per day, and the door was basically non-functional. We took it to the Honda dealership several times before they were able to determine that the problem was a faulty latch on the sliding door. We had this replaced on March 14, 2025. The door works fine now, but the weather has been warm. We worry that this will happen again to the new latch and to the driver's-side door.
Mfg Campaign: 11648727
Recall Date: Mar 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving approximately 50 mph, vehicle sunroof glass spontaneously exploded spraying shards of glass in the vehicle. The vehicle was not driven under any bridges, and there were no vehicles within a reasonable distance ahead or behind my vehicle that could have thrown something at the sunroof causing it to break. My safety was put at risk as sharp pieces of glass were sprayed on me, into my clothing, and into the empty child safety seats in the middle row. Upon inspection, the Honda service department denies that this break happened spontaneously and the dealer states that they were able to identify a point of impact on the sunroof as to what caused the glass to break. A photo of said impact has been requested from the service department, but as of this writing has not yet been received. There were not any previous known damages to the sunroof, and there were no warning signs prior to the glass shattering.
Corrective Action:
While driving approximately 50 mph, vehicle sunroof glass spontaneously exploded spraying shards of glass in the vehicle. The vehicle was not driven under any bridges, and there were no vehicles within a reasonable distance ahead or behind my vehicle that could have thrown something at the sunroof causing it to break. My safety was put at risk as sharp pieces of glass were sprayed on me, into my clothing, and into the empty child safety seats in the middle row. Upon inspection, the Honda service department denies that this break happened spontaneously and the dealer states that they were able to identify a point of impact on the sunroof as to what caused the glass to break. A photo of said impact has been requested from the service department, but as of this writing has not yet been received. There were not any previous known damages to the sunroof, and there were no warning signs prior to the glass shattering.
Additional Notes:
While driving approximately 50 mph, vehicle sunroof glass spontaneously exploded spraying shards of glass in the vehicle. The vehicle was not driven under any bridges, and there were no vehicles within a reasonable distance ahead or behind my vehicle that could have thrown something at the sunroof causing it to break. My safety was put at risk as sharp pieces of glass were sprayed on me, into my clothing, and into the empty child safety seats in the middle row. Upon inspection, the Honda service department denies that this break happened spontaneously and the dealer states that they were able to identify a point of impact on the sunroof as to what caused the glass to break. A photo of said impact has been requested from the service department, but as of this writing has not yet been received. There were not any previous known damages to the sunroof, and there were no warning signs prior to the glass shattering.
Mfg Campaign: 11647789
Recall Date: Mar 12, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Corrective Action:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Additional Notes:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Mfg Campaign: 11642909
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Corrective Action:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Additional Notes:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Mfg Campaign: 11642909
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Corrective Action:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Additional Notes:
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
Mfg Campaign: 11642909
Recall Date: Feb 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Corrective Action:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Additional Notes:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Mfg Campaign: 11639025
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Corrective Action:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Additional Notes:
Sitting still at intersection of Florida Avenue by US Post Office back window just shattered. No object found inside car. No indication it was hit by anything. Just spontaneously shattered.
Mfg Campaign: 11639025
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The temperature in the mid-Atlantic has been below freezing for several weeks. Additional all of the roads have been treated for ice. My vehicle’s wiper fluid system will not work in these below freezing temperatures. As a result I have not been able to see out of our windshield that is dirty from the road treatments. We are having to clean the windshield with baby wipes. As soon as the temperature gets into the 40s and 50s, only once in the past few weeks, the wiper fluid system works again.
Corrective Action:
The temperature in the mid-Atlantic has been below freezing for several weeks. Additional all of the roads have been treated for ice. My vehicle’s wiper fluid system will not work in these below freezing temperatures. As a result I have not been able to see out of our windshield that is dirty from the road treatments. We are having to clean the windshield with baby wipes. As soon as the temperature gets into the 40s and 50s, only once in the past few weeks, the wiper fluid system works again.
Additional Notes:
The temperature in the mid-Atlantic has been below freezing for several weeks. Additional all of the roads have been treated for ice. My vehicle’s wiper fluid system will not work in these below freezing temperatures. As a result I have not been able to see out of our windshield that is dirty from the road treatments. We are having to clean the windshield with baby wipes. As soon as the temperature gets into the 40s and 50s, only once in the past few weeks, the wiper fluid system works again.
Mfg Campaign: 11638465
Recall Date: Jan 25, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury