Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: LHU, FHT
Recall Date: Feb 15, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Consumer Complaints
98 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Corrective Action:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Additional Notes:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Mfg Campaign: 11615114
Recall Date: Sep 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Corrective Action:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Additional Notes:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Mfg Campaign: 11615114
Recall Date: Sep 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Corrective Action:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Additional Notes:
While driving 35-40 mph, the car started acting strange, shaking and multiple alerts began appearing. No cars were around me and I was able to get the car over to the shoulder quickly. (Mileage 35,483. Owned car 20 months) Messages appearing: Electric Parking Brake Problem, Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, Hill Start Assist Problem, Emissions System Problem, Electric Parking Brake Problem, Electric Power Steering Problem, Vehicle Stability Assist Problem, CMBS Problem. I turned car off and on, multiple times, hoping it was a fluke, but car was shaking and messages kept appearing. I called Honda Roadside & car towed to dealership. Was told internal failure of oil pump was the problem. Techline reported Multiple vehicles with same codes and same motor have had the same problem. Replacement of spool valve, valve cover gasket & valve was the fix. This may be a future recall. Car drives fine now after being repaired!
Mfg Campaign: 11615114
Recall Date: Sep 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
CHILD SEAT:HARNESS/CROTCH STRAP
Potential Consequences:
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Corrective Action:
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Additional Notes:
The contact owns a 2023 Honda Odyssey with a 2023 Nuna Rava Convertible car seat, Model Number: CS1501, Model Year 2023, installed in the rear center seat. The contact stated that the restraint belts failed to tighten and properly restrain the child. The failure occurred with the restraint belts being properly locked. The manufacturer had been informed of the failure and sent a replacement strap; however, the failure recurred. The manufacturer was made aware of the failure and a case had been opened. The contact was still awaiting a return phone call from the manufacturer with a possible remedy. The failure mileage for the vehicle was 31,323.
Mfg Campaign: 11614140
Recall Date: Sep 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat
Corrective Action:
drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat
Additional Notes:
drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat
Mfg Campaign: 11609822
Recall Date: Aug 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event
Corrective Action:
With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event
Additional Notes:
With low reproducibility rate, the vehicle may activate alarms or emergency breaking in response to wide open lane with no obstructions. What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic Emergency Breaking / Radar How was your safety or the safety of others put at risk? Unexpected change of behavior Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No except during the event
Mfg Campaign: 11602308
Recall Date: Jul 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11590581
Recall Date: May 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11590581
Recall Date: May 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11590581
Recall Date: May 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Corrective Action:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Additional Notes:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Mfg Campaign: 11583862
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Corrective Action:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Additional Notes:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Mfg Campaign: 11583862
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Corrective Action:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Additional Notes:
I was pulling into a parking spot with my foot on the brake. My 2023 Odyssey van accelerated instead of braking. There is also supposed to be an auto car warning & braking if you are about to hit a car in front of you. None of this happened! In fact, it crashed into the car in front of me. As soon as it started to accelerate, I released the brake and reapplied the brake as hard as I could. It still hit the car in front of me. It didn't look like there was any damage to their car, but I was very shaken up and now I am worried this will happen again. It happened today, April 18, 2024. My mother was in the car and was as shocked and stressed as I am as the van went from very slow to fast. My body is still shaking. I haven't had it inspected yet. I have an appointment on May 1, 2024, to go to Odonnell Honda. The woman receptionist in the service area said I may have had my foot on the gas. I did not because when I pull into a parking spot, I always have my foot on the brake and go in very slowly. As a brand-new van, I am very alarmed and very nervous it could happen again.
Mfg Campaign: 11583862
Recall Date: Apr 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car appears to power up on its own even after it has been shut off. I have noticed that the car was on even after I turned it off, so I have been even more diligent about making sure it was turned off. One day I turned off the car. About an hour later, I heard the speakers in my car blaring. When I was finally able to reach the car the sound was off and the car was black. I didn't even get a chance to open the door and turn it off. It just shut down on its own. Yesterday, when I went to start my car, there was a message that the battery was low. As if the car had been on for a while. But when I got in the car it wasn't on. This appears to be a known problem from other Odyssey owners. Specifically I am seeing issue with 2018 models. However mine is a 2023 model.
Corrective Action:
The car appears to power up on its own even after it has been shut off. I have noticed that the car was on even after I turned it off, so I have been even more diligent about making sure it was turned off. One day I turned off the car. About an hour later, I heard the speakers in my car blaring. When I was finally able to reach the car the sound was off and the car was black. I didn't even get a chance to open the door and turn it off. It just shut down on its own. Yesterday, when I went to start my car, there was a message that the battery was low. As if the car had been on for a while. But when I got in the car it wasn't on. This appears to be a known problem from other Odyssey owners. Specifically I am seeing issue with 2018 models. However mine is a 2023 model.
Additional Notes:
The car appears to power up on its own even after it has been shut off. I have noticed that the car was on even after I turned it off, so I have been even more diligent about making sure it was turned off. One day I turned off the car. About an hour later, I heard the speakers in my car blaring. When I was finally able to reach the car the sound was off and the car was black. I didn't even get a chance to open the door and turn it off. It just shut down on its own. Yesterday, when I went to start my car, there was a message that the battery was low. As if the car had been on for a while. But when I got in the car it wasn't on. This appears to be a known problem from other Odyssey owners. Specifically I am seeing issue with 2018 models. However mine is a 2023 model.
Mfg Campaign: 11582069
Recall Date: Apr 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Corrective Action:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Additional Notes:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Mfg Campaign: 11581411
Recall Date: Apr 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Corrective Action:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Additional Notes:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Mfg Campaign: 11581411
Recall Date: Apr 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Corrective Action:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Additional Notes:
I was driving on the freeway at approx 65mph with no cars around me when the orange light that said brake came on and the car slowed down on its own. Could not override problem for a few seconds.
Mfg Campaign: 11581411
Recall Date: Apr 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died.
Corrective Action:
Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died.
Additional Notes:
Over the summer when our Honda odyssey was only a couple months old (we had bought it brand new) my 7 year old son ended up with the seatbelt in the back passenger seat wrapped around his neck! He was playing with the seatbelt and somehow got it around his neck. I was driving and his siblings told me what was happening. I of course quickly pulled over into a parking lot and I couldn’t believe how tight it was wrapped around his neck in such a short period of time! As I was trying to loosen it it just kept getting tighter and tighter. My daughter ran into a Taco Bell and asked them for scissors and the workers couldn’t believe the situation we were in said there’s no time to even call 911 they had to cut him lose. So we had to cut the seatbelt with scissors to save his life as it was super tight on his neck. It was an awful experience I never could have imagined happening. I see that this seatbelt locking system is placed on new cars and I think it’s so dangerous. I now have no seatbelt on the back seat of my car as it had to be cut off and the dealership said it’s thousands to be replaced. All they said was I’m sorry that happened to you. I think it’s awful cars are made this way. My son could have died.
Mfg Campaign: 11576348
Recall Date: Mar 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Corrective Action:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Additional Notes:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Mfg Campaign: 11573995
Recall Date: Feb 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Corrective Action:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Additional Notes:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Mfg Campaign: 11573995
Recall Date: Feb 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Corrective Action:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Additional Notes:
I wish to express my deep concern regarding the ongoing safety issues with the car I purchased in December 2022. Since April of the following year, I have repeatedly experienced heightened noise and vibration originating from the rear wheels. Despite numerous visits to the Honda 385 dealership and their assurance that they have documented and forwarded the concerns to Honda representatives for review, resolution has remained elusive. Regrettably, after an extended period of waiting, I was informed on February 26th, 2024, that the issue has been declined. This decision is profoundly troubling, particularly considering the potential safety implications. It is evident that a new car exhibiting such significant damage to the wheels, accompanied by pronounced noise and vibration, poses a serious safety hazard, especially during highway driving conditions. The persistent nature of these issues underscores the urgency of addressing them promptly and comprehensively. As a conscientious consumer, I cannot in good faith continue to operate a vehicle that may compromise the safety of myself, passengers, and other road users. I implore Honda and the dealership to prioritize the resolution of this matter with the utmost urgency, ensuring that the vehicle is restored to a safe and reliable condition. Furthermore, I urge for a thorough reevaluation of the safety concerns raised, recognizing the paramount importance of ensuring the integrity and reliability of the vehicles entrusted to consumers. It is my sincere hope that swift action will be taken to rectify these safety issues and restore confidence in the vehicle's performance and reliability.
Mfg Campaign: 11573995
Recall Date: Feb 26, 2024
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