Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: LHU, FHT
Recall Date: Feb 15, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Consumer Complaints
98 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637219
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA, I am writing to report a serious safety concern with my 2023 Honda Odyssey (VIN: [XXX] ). On [XXX], while driving at 45mph, the front and left side airbags deployed suddenly without any impact or collision. There were no other vehicles involved, and no visible damage to the car was apparent. The only indication was the "SRS Airbag Deployed" sign on the dashboard. Upon inspection by Honda of Leander, minor damage was found at the bottom of the vehicle. However, the insurance inspector (Brian, +1-832-418-4052) confirmed that this minor damage should not have caused the airbags to deploy. The airbags deployed without any impact, and only the side airbags were triggered, suggesting a malfunction similar to the recent recall affecting 2020-2022 Honda models [XXX] ). Honda has issued a recall for over 750,000 vehicles due to a defect in the front passenger seat weight sensor. This malfunction could cause the airbag to deploy unintentionally, even when there is no crash, posing a significant safety risk. The recall affects various models, including the Accord, Civic, CR-V, Pilot, and Odyssey from 2020-2022, as well as several Acura models. Given the potential safety risk this malfunction poses, I urge the NHTSA to investigate this specific incident and consider extending the recall to include 2023 Honda Odyssey models. While my family and I were fortunate to be unharmed, this issue presents a serious threat to others and has resulted in the vehicle being totaled, causing us significant financial loss. I respectfully request appropriate action be taken. Please feel free to reach out to me if you need any further information, including photos and videos. Sincerely, [XXX] [XXX] , [XXX] Vehicle Information: 2023 Honda Odyssey, VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637219
Recall Date: Jan 21, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Corrective Action:
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Additional Notes:
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Mfg Campaign: 11636419
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11636038
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11636038
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11636038
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
An engine rod blew a hole in the engine block while traveling on the highway. This resulted in loss of engine power while others traveling at highway speeds around me. Additionally the vehicle was smoking heavily and smelled of burning . The vehicle only had 64000 miles with an adequate maintenance record.
Corrective Action:
An engine rod blew a hole in the engine block while traveling on the highway. This resulted in loss of engine power while others traveling at highway speeds around me. Additionally the vehicle was smoking heavily and smelled of burning . The vehicle only had 64000 miles with an adequate maintenance record.
Additional Notes:
An engine rod blew a hole in the engine block while traveling on the highway. This resulted in loss of engine power while others traveling at highway speeds around me. Additionally the vehicle was smoking heavily and smelled of burning . The vehicle only had 64000 miles with an adequate maintenance record.
Mfg Campaign: 11635266
Recall Date: Jan 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radar structed ,blind spot off,brake system light on
Corrective Action:
Radar structed ,blind spot off,brake system light on
Additional Notes:
Radar structed ,blind spot off,brake system light on
Mfg Campaign: 11632201
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Radar structed ,blind spot off,brake system light on
Corrective Action:
Radar structed ,blind spot off,brake system light on
Additional Notes:
Radar structed ,blind spot off,brake system light on
Mfg Campaign: 11632201
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Radar structed ,blind spot off,brake system light on
Corrective Action:
Radar structed ,blind spot off,brake system light on
Additional Notes:
Radar structed ,blind spot off,brake system light on
Mfg Campaign: 11632201
Recall Date: Dec 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11625714
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11625714
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Corrective Action:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Additional Notes:
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem.
Mfg Campaign: 11625714
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while she was on the entrance ramp entering the freeway. The contact stated that she repeatedly continued to depress the accelerator pedal, and after several attempts, the engine independently started. The vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while she was on the entrance ramp entering the freeway. The contact stated that she repeatedly continued to depress the accelerator pedal, and after several attempts, the engine independently started. The vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while she was on the entrance ramp entering the freeway. The contact stated that she repeatedly continued to depress the accelerator pedal, and after several attempts, the engine independently started. The vehicle was driven to the contact's intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,500.
Mfg Campaign: 11625512
Recall Date: Nov 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Corrective Action:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Additional Notes:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Mfg Campaign: 11625108
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Corrective Action:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Additional Notes:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Mfg Campaign: 11625108
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Corrective Action:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Additional Notes:
I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l
Mfg Campaign: 11625108
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The straps for the car seat do not secure and are easily untightened. The issue is solely with the Nuna Rava car seat and not the vehicle. My 1 year old was completely unstrapped after driving because he was playing with the straps. After investigating I found I could easily untighten the straps with one hand without pushing the button to release the tension on the straps. Food debris got underneath the strap and was preventing the mechanism on the button from keeping tension on the straps, rendering the car seat useless. My wife called the manufacturer twice and left voicemails but has not been contacted back, I searched the internet and found multiple cases of this and the fix. I have videos showcasing this, but they are too large to upload.
Corrective Action:
The straps for the car seat do not secure and are easily untightened. The issue is solely with the Nuna Rava car seat and not the vehicle. My 1 year old was completely unstrapped after driving because he was playing with the straps. After investigating I found I could easily untighten the straps with one hand without pushing the button to release the tension on the straps. Food debris got underneath the strap and was preventing the mechanism on the button from keeping tension on the straps, rendering the car seat useless. My wife called the manufacturer twice and left voicemails but has not been contacted back, I searched the internet and found multiple cases of this and the fix. I have videos showcasing this, but they are too large to upload.
Additional Notes:
The straps for the car seat do not secure and are easily untightened. The issue is solely with the Nuna Rava car seat and not the vehicle. My 1 year old was completely unstrapped after driving because he was playing with the straps. After investigating I found I could easily untighten the straps with one hand without pushing the button to release the tension on the straps. Food debris got underneath the strap and was preventing the mechanism on the button from keeping tension on the straps, rendering the car seat useless. My wife called the manufacturer twice and left voicemails but has not been contacted back, I searched the internet and found multiple cases of this and the fix. I have videos showcasing this, but they are too large to upload.
Mfg Campaign: 11623386
Recall Date: Nov 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at 60 MPH and attempting to make a left turn, there was an abnormal clicking noise coming from the vehicle. The contact mentioned the failure would be present when making a left turn when driving at any speed. The vehicle was taken to the same dealer on several occasions where the failure was not determined due to being unable to be replicated. On a most recent occasion, the vehicle was taken back to the same dealer where it was diagnosed that the driver-side strut failed and as a result both the driver and passenger side struts needed replacement. The vehicle was not repaired due to costs. The manufacturer was notified of the failure and informed that the vehicle was out of warranty but offered a discount. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at 60 MPH and attempting to make a left turn, there was an abnormal clicking noise coming from the vehicle. The contact mentioned the failure would be present when making a left turn when driving at any speed. The vehicle was taken to the same dealer on several occasions where the failure was not determined due to being unable to be replicated. On a most recent occasion, the vehicle was taken back to the same dealer where it was diagnosed that the driver-side strut failed and as a result both the driver and passenger side struts needed replacement. The vehicle was not repaired due to costs. The manufacturer was notified of the failure and informed that the vehicle was out of warranty but offered a discount. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2023 Honda Odyssey. The contact stated while driving at 60 MPH and attempting to make a left turn, there was an abnormal clicking noise coming from the vehicle. The contact mentioned the failure would be present when making a left turn when driving at any speed. The vehicle was taken to the same dealer on several occasions where the failure was not determined due to being unable to be replicated. On a most recent occasion, the vehicle was taken back to the same dealer where it was diagnosed that the driver-side strut failed and as a result both the driver and passenger side struts needed replacement. The vehicle was not repaired due to costs. The manufacturer was notified of the failure and informed that the vehicle was out of warranty but offered a discount. The approximate failure mileage was 40,000.
Mfg Campaign: 11620602
Recall Date: Oct 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel makes a noise when turning, you can also feel the steering wheel popping/clunking when going into turns with bumps. There was a recall for the Honda Odyssey back in March of 2024 for this issue but my vehicle was not part of it, however I believe the issue lies with the steering gear box/steering column. I have taken my vehicle into Honda 6 times (5 times attached and currently it is there) and have not been able to get anywhere, they lubricated the steering shaft which alleviated the noise but 6 months later it came back. This noise started back in January of 2023.
Corrective Action:
The steering wheel makes a noise when turning, you can also feel the steering wheel popping/clunking when going into turns with bumps. There was a recall for the Honda Odyssey back in March of 2024 for this issue but my vehicle was not part of it, however I believe the issue lies with the steering gear box/steering column. I have taken my vehicle into Honda 6 times (5 times attached and currently it is there) and have not been able to get anywhere, they lubricated the steering shaft which alleviated the noise but 6 months later it came back. This noise started back in January of 2023.
Additional Notes:
The steering wheel makes a noise when turning, you can also feel the steering wheel popping/clunking when going into turns with bumps. There was a recall for the Honda Odyssey back in March of 2024 for this issue but my vehicle was not part of it, however I believe the issue lies with the steering gear box/steering column. I have taken my vehicle into Honda 6 times (5 times attached and currently it is there) and have not been able to get anywhere, they lubricated the steering shaft which alleviated the noise but 6 months later it came back. This noise started back in January of 2023.
Mfg Campaign: 11616656
Recall Date: Sep 26, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury