HONDA PASSPORT 2019

Complete listing of complaints and recalls for this vehicle

342
Complaints
226
Recalls

Complaints & Recalls

342 Complaints 226 Recalls

Official Safety Recalls - Important!

226 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V165000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: UA2
Notice Date: Apr 22, 2021
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V784000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Oct 31, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Potential Risk:
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X6J
Notice Date: Nov 6, 2019
Recall Date: Oct 31, 2019

Consumer Complaints

342 Complaints
Honda (american Honda Motor Co.)
Campaign: 11487965 Other
Oct 5, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I bought the car at 49,000 miles, 7 months ago. Intermittently, when the auto engine idle stop engages, the car will not restart and leaves me stuck in traffic, trying to restart it. It normally takes a couple of minutes to get it started, leaving me vulnerable to oncoming cars.

Corrective Action:

I bought the car at 49,000 miles, 7 months ago. Intermittently, when the auto engine idle stop engages, the car will not restart and leaves me stuck in traffic, trying to restart it. It normally takes a couple of minutes to get it started, leaving me vulnerable to oncoming cars.

Additional Notes:

I bought the car at 49,000 miles, 7 months ago. Intermittently, when the auto engine idle stop engages, the car will not restart and leaves me stuck in traffic, trying to restart it. It normally takes a couple of minutes to get it started, leaving me vulnerable to oncoming cars.

Manufacturer: HONDA
Mfg Campaign: 11487965
Notice Date: Oct 5, 2022
Recall Date: Oct 5, 2022
Honda (american Honda Motor Co.)
Campaign: 11487125 Other
Sep 29, 2022
Defect Description:

ENGINE

Potential Consequences:

The auto engine idle stop malfunctions on this vehicle. Instead of restarting when I move my foot to the accelerator at a stoplight, the engine shuts off and I have to shift to Park and use the push button to start the car. More than five times this has occurred. A couple of times while in the middle of an intersection yielding to oncoming traffic before turning, this has occurred.

Corrective Action:

The auto engine idle stop malfunctions on this vehicle. Instead of restarting when I move my foot to the accelerator at a stoplight, the engine shuts off and I have to shift to Park and use the push button to start the car. More than five times this has occurred. A couple of times while in the middle of an intersection yielding to oncoming traffic before turning, this has occurred.

Additional Notes:

The auto engine idle stop malfunctions on this vehicle. Instead of restarting when I move my foot to the accelerator at a stoplight, the engine shuts off and I have to shift to Park and use the push button to start the car. More than five times this has occurred. A couple of times while in the middle of an intersection yielding to oncoming traffic before turning, this has occurred.

Manufacturer: HONDA
Mfg Campaign: 11487125
Notice Date: Sep 29, 2022
Recall Date: Sep 29, 2022
Honda (american Honda Motor Co.)
Campaign: 11486458 Other
Sep 26, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My 2019 Honda Passport has the fuel-saving stop-start system. At least once a day while driving, my engine will not restart on its own from a complete stop at a traffic light or intersection. While I am waiting at the intersection, the engine cuts off and shifts to neutral and will not shift back to drive when I release the brake. It usually takes a couple of times to try to restart the car before it can be put into drive. This situation has been going on for approximately one year and there are no warning lamps, messages, or other symptoms of the problem prior to the failure.

Corrective Action:

My 2019 Honda Passport has the fuel-saving stop-start system. At least once a day while driving, my engine will not restart on its own from a complete stop at a traffic light or intersection. While I am waiting at the intersection, the engine cuts off and shifts to neutral and will not shift back to drive when I release the brake. It usually takes a couple of times to try to restart the car before it can be put into drive. This situation has been going on for approximately one year and there are no warning lamps, messages, or other symptoms of the problem prior to the failure.

Additional Notes:

My 2019 Honda Passport has the fuel-saving stop-start system. At least once a day while driving, my engine will not restart on its own from a complete stop at a traffic light or intersection. While I am waiting at the intersection, the engine cuts off and shifts to neutral and will not shift back to drive when I release the brake. It usually takes a couple of times to try to restart the car before it can be put into drive. This situation has been going on for approximately one year and there are no warning lamps, messages, or other symptoms of the problem prior to the failure.

Manufacturer: HONDA
Mfg Campaign: 11486458
Notice Date: Sep 26, 2022
Recall Date: Sep 26, 2022
Honda (american Honda Motor Co.)
Campaign: 11485837 Other
Sep 22, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Corrective Action:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Additional Notes:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Manufacturer: HONDA
Mfg Campaign: 11485837
Notice Date: Sep 22, 2022
Recall Date: Sep 22, 2022
Honda (american Honda Motor Co.)
Campaign: 11485837 Other
Sep 22, 2022
Defect Description:

ENGINE

Potential Consequences:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Corrective Action:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Additional Notes:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to press and hold the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the dealership. This is a very scary issue because it can cause serious harm to the passengers in the vehicle as well as other vehicles on the road. This will most definitely cause an accident. we were in stop and go traffic on the HIGHWAY in the fast lane and the whole car shut off and as traffic began to move, my car wouldn't go there was a moment of panic as I quickly tried to get the car to start back up it took a while to get it to restart. we were fortunate there was no collision for us with this incident but my young children are now very afraid to ride in the car because it might shut off again and we could get hurt.

Manufacturer: HONDA
Mfg Campaign: 11485837
Notice Date: Sep 22, 2022
Recall Date: Sep 22, 2022
Honda (american Honda Motor Co.)
Campaign: 11485355 Other
Sep 19, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

1. Harsh acceleration 2. In side SUV hearing wind 3. When starting vehicle, place foot on brake, press start button, vehicle moves slightly forward then back. 4. Placing items in trunk, vehicle moves slightly forward then back

Corrective Action:

1. Harsh acceleration 2. In side SUV hearing wind 3. When starting vehicle, place foot on brake, press start button, vehicle moves slightly forward then back. 4. Placing items in trunk, vehicle moves slightly forward then back

Additional Notes:

1. Harsh acceleration 2. In side SUV hearing wind 3. When starting vehicle, place foot on brake, press start button, vehicle moves slightly forward then back. 4. Placing items in trunk, vehicle moves slightly forward then back

Manufacturer: HONDA
Mfg Campaign: 11485355
Notice Date: Sep 19, 2022
Recall Date: Sep 19, 2022
Honda (american Honda Motor Co.)
Campaign: 11485021 Other
Sep 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Corrective Action:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Additional Notes:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Manufacturer: HONDA
Mfg Campaign: 11485021
Notice Date: Sep 18, 2022
Recall Date: Sep 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11485021 Other
Sep 18, 2022
Defect Description:

ENGINE

Potential Consequences:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Corrective Action:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Additional Notes:

I was in a stop and go situation at a stop light when I decided to turn the auto stop/start off. The car froze up on me in the middle of traffic. It turned off, could not turn it back on, the brakes locked up and a lot of lights turned on my dash. After a couple of minutes I was able to turn the car back on.

Manufacturer: HONDA
Mfg Campaign: 11485021
Notice Date: Sep 18, 2022
Recall Date: Sep 18, 2022
Honda (american Honda Motor Co.)
Campaign: 11482864 Other
Sep 4, 2022
Defect Description:

ENGINE

Potential Consequences:

The vehicle has auto idle stop and we have had several incidents where the engine would not start again after the idle stop and it required putting the vehicle in park, shutting off the ignition and then restarting the car. We have had a close call with a vehicle having to swerve around us after the red light turned green and we were needing to totally restart the car.

Corrective Action:

The vehicle has auto idle stop and we have had several incidents where the engine would not start again after the idle stop and it required putting the vehicle in park, shutting off the ignition and then restarting the car. We have had a close call with a vehicle having to swerve around us after the red light turned green and we were needing to totally restart the car.

Additional Notes:

The vehicle has auto idle stop and we have had several incidents where the engine would not start again after the idle stop and it required putting the vehicle in park, shutting off the ignition and then restarting the car. We have had a close call with a vehicle having to swerve around us after the red light turned green and we were needing to totally restart the car.

Manufacturer: HONDA
Mfg Campaign: 11482864
Notice Date: Sep 4, 2022
Recall Date: Sep 4, 2022
Honda (american Honda Motor Co.)
Campaign: 11482447 Other
Sep 1, 2022
Defect Description:

ENGINE

Potential Consequences:

Sometimes the engine stops and the engine does not turn back on when you let go of the break to continue driving. Most of the time you don't realize the engine has completely shut off until the street light turns green and the driver lets go of the break and you don't hear the engine turn back on. The safety of the driver, passengers, and those in other vehicles are at risk because when the street light turns green the driver of the vehicle and other vehicles are expecting the car to go, therefore the other vehicles could press the gas on their vehicle and crash into our car. The car has not been inspected by Honda. I have an appointment in a week to get it looked at. We only receive a quick message right after the engine turns off and does not turn back on after letting go of the break. The message we get on the dash says put the car in "N", Hold break, and press Start Engine. Sometimes following those steps turns the engine back on but sometimes we have to open the driverside door and then follow those steps before the engine turns back on. This is very dangerous since we are usually in traffic when this happens.

Corrective Action:

Sometimes the engine stops and the engine does not turn back on when you let go of the break to continue driving. Most of the time you don't realize the engine has completely shut off until the street light turns green and the driver lets go of the break and you don't hear the engine turn back on. The safety of the driver, passengers, and those in other vehicles are at risk because when the street light turns green the driver of the vehicle and other vehicles are expecting the car to go, therefore the other vehicles could press the gas on their vehicle and crash into our car. The car has not been inspected by Honda. I have an appointment in a week to get it looked at. We only receive a quick message right after the engine turns off and does not turn back on after letting go of the break. The message we get on the dash says put the car in "N", Hold break, and press Start Engine. Sometimes following those steps turns the engine back on but sometimes we have to open the driverside door and then follow those steps before the engine turns back on. This is very dangerous since we are usually in traffic when this happens.

Additional Notes:

Sometimes the engine stops and the engine does not turn back on when you let go of the break to continue driving. Most of the time you don't realize the engine has completely shut off until the street light turns green and the driver lets go of the break and you don't hear the engine turn back on. The safety of the driver, passengers, and those in other vehicles are at risk because when the street light turns green the driver of the vehicle and other vehicles are expecting the car to go, therefore the other vehicles could press the gas on their vehicle and crash into our car. The car has not been inspected by Honda. I have an appointment in a week to get it looked at. We only receive a quick message right after the engine turns off and does not turn back on after letting go of the break. The message we get on the dash says put the car in "N", Hold break, and press Start Engine. Sometimes following those steps turns the engine back on but sometimes we have to open the driverside door and then follow those steps before the engine turns back on. This is very dangerous since we are usually in traffic when this happens.

Manufacturer: HONDA
Mfg Campaign: 11482447
Notice Date: Sep 1, 2022
Recall Date: Sep 1, 2022
Honda (american Honda Motor Co.)
Campaign: 11482090 Other
Aug 30, 2022
Defect Description:

ENGINE

Potential Consequences:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Corrective Action:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Additional Notes:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Manufacturer: HONDA
Mfg Campaign: 11482090
Notice Date: Aug 30, 2022
Recall Date: Aug 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11482090 Other
Aug 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Corrective Action:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Additional Notes:

When the auto engine idle is engaged (Which is the default setting), when you stop, the engine idle works as advertised, then after a few moments the car will totally shut off and place itself in neutral. After several failed attempts, the only way to restart it, is to place the keyfob against the start button hold it there while pressing the start button and holding the brake pedal. This cars maintenance has been completed on time and solely by the purchasing dealership. A battery replacement finally in december of '21 put the problem at bay for approximately 8 months and here we go again. Honda is also not being honest with the dealerships, this is a known issue just check the blogs. The dealer is the one that went onto google and started researching the issue. As for an accident, it's only a matter of time before this causes an accident, most likely someone getting rearended!

Manufacturer: HONDA
Mfg Campaign: 11482090
Notice Date: Aug 30, 2022
Recall Date: Aug 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11482110 Other
Aug 30, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

When driving, a red BRAKE warning light will flash across dash display and the steering wheel will start shaking. Sometimes vehicle will start braking on its on. This has happened multiple times, randomly and with no obstructions in front, or even close to the car. Scary when it occurs.

Corrective Action:

When driving, a red BRAKE warning light will flash across dash display and the steering wheel will start shaking. Sometimes vehicle will start braking on its on. This has happened multiple times, randomly and with no obstructions in front, or even close to the car. Scary when it occurs.

Additional Notes:

When driving, a red BRAKE warning light will flash across dash display and the steering wheel will start shaking. Sometimes vehicle will start braking on its on. This has happened multiple times, randomly and with no obstructions in front, or even close to the car. Scary when it occurs.

Manufacturer: HONDA
Mfg Campaign: 11482110
Notice Date: Aug 30, 2022
Recall Date: Aug 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11481648 Other
Aug 28, 2022
Defect Description:

ENGINE

Potential Consequences:

Auto engine idle stop function doesn’t work right sometimes. Sometimes when it tried to start the engine again from stop, engine had hard time start again and sometimes it is almost die. One time engine died in the traffic stop and go situation and Honda dealer said the battery was bad and they replaced it but it didn’t solve the problem. When I took my car ti the dealer again, they said ‘when the temp setting was set to lo, idle start/stop function will not work.’ But even though temp setting was not low, idle start/stop function doesn’t work well.

Corrective Action:

Auto engine idle stop function doesn’t work right sometimes. Sometimes when it tried to start the engine again from stop, engine had hard time start again and sometimes it is almost die. One time engine died in the traffic stop and go situation and Honda dealer said the battery was bad and they replaced it but it didn’t solve the problem. When I took my car ti the dealer again, they said ‘when the temp setting was set to lo, idle start/stop function will not work.’ But even though temp setting was not low, idle start/stop function doesn’t work well.

Additional Notes:

Auto engine idle stop function doesn’t work right sometimes. Sometimes when it tried to start the engine again from stop, engine had hard time start again and sometimes it is almost die. One time engine died in the traffic stop and go situation and Honda dealer said the battery was bad and they replaced it but it didn’t solve the problem. When I took my car ti the dealer again, they said ‘when the temp setting was set to lo, idle start/stop function will not work.’ But even though temp setting was not low, idle start/stop function doesn’t work well.

Manufacturer: HONDA
Mfg Campaign: 11481648
Notice Date: Aug 28, 2022
Recall Date: Aug 28, 2022
Honda (american Honda Motor Co.)
Campaign: 11480974 Other
Aug 24, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Corrective Action:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Additional Notes:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Manufacturer: HONDA
Mfg Campaign: 11480974
Notice Date: Aug 24, 2022
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Campaign: 11480974 Other
Aug 24, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Corrective Action:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Additional Notes:

The contact owns a 2019 Honda Passport. The contact stated the Auto START/STOP feature intermittently failed to operate as needed without warning. The contact stated that upon release of the brake pedal, the vehicle stalled, causing the contact to manually restart the vehicle. One night, this Auto START/STOP failure led to the contact being stuck in rush hour traffic when the vehicle ultimately would not turn back on. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The contact had the battery replaced; however, the failure persisted. The manufacturer had been informed of the failure. The vehicle was not repaired. The failure mileage was 10,000.

Manufacturer: HONDA
Mfg Campaign: 11480974
Notice Date: Aug 24, 2022
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Campaign: 11480730 Other
Aug 23, 2022
Defect Description:

ENGINE

Potential Consequences:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Corrective Action:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Additional Notes:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Manufacturer: HONDA
Mfg Campaign: 11480730
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Honda (american Honda Motor Co.)
Campaign: 11480730 Other
Aug 23, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Corrective Action:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Additional Notes:

Problem with the Auto Start/Stop. Auto Start/Stop caused the car to completely shut off at a stoplight and the car would not restart. I tried applying the break and re-starting the car using the Start button, but the car did not respond. The car was completely inoperable for at least 15 minutes and left us stranded at a busy intersection. The auto start/stop will often shut down the car completely at stops and it will not restart automatically. There were no warnings prior to shut down. I've only had this car a few months and it has happened twice in two months. I am forced to turn the auto start/stop feature off every time I get in the car now.

Manufacturer: HONDA
Mfg Campaign: 11480730
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Honda (american Honda Motor Co.)
Campaign: 11480333 Other
Aug 20, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

my car has an automatic stop start. I came to a full stop at a red light and the engine automatically turned off. The light turned green and i depressed the gas pedal and nothing happened, in other words the engine did not turn on. within a few minutes, I could turn the engine back on although sitting stalled at a light on a high speed expressway was dangerous.

Corrective Action:

my car has an automatic stop start. I came to a full stop at a red light and the engine automatically turned off. The light turned green and i depressed the gas pedal and nothing happened, in other words the engine did not turn on. within a few minutes, I could turn the engine back on although sitting stalled at a light on a high speed expressway was dangerous.

Additional Notes:

my car has an automatic stop start. I came to a full stop at a red light and the engine automatically turned off. The light turned green and i depressed the gas pedal and nothing happened, in other words the engine did not turn on. within a few minutes, I could turn the engine back on although sitting stalled at a light on a high speed expressway was dangerous.

Manufacturer: HONDA
Mfg Campaign: 11480333
Notice Date: Aug 20, 2022
Recall Date: Aug 20, 2022
Honda (american Honda Motor Co.)
Campaign: 11479652 Other
Aug 16, 2022
Defect Description:

ENGINE

Potential Consequences:

When the automatic idle start/stop feature is enabled, the engine would properly shut off when stopped at a traffic light. However, the engine would not re-start when the brake was released leaving the car stranded at the intersection. After pressing the auto idle start/stop enable/disable button several times and the engine start stop button several times, the engine would eventually start again. This has happened numerous times. Upon taking the car to the Honda dealership for evaluation, we were told the battery was bad and needed replacing. Since a new battery is $400, we decided to have the battery tested independently and the battery, which is rated at 650 CCA, tested to have 651 CCA. Additionally, the battery was tested for holding a charge and passed that test too. Upon returning to the Honda dealership with this information, the service advisor then stated the starter was bad and needed to be replaced for near $900. As we have had no problems with the battery or the starter up to this point, other than when the auto idle stop engages at a traffic light, we did not replace the starter. Since leaving the dealership, approximately 2 months ago, the car has continued to start as expected when manually starting. However, the auto idle start/stop feature contiues to fail intermittently. We urge you to hold Honda accountable for recalling and repairing this defect that creates a serious safety hazard for Honda owners as well as other drivers on the road. Honda's current public response that the auto idle start/stop feature can be disabled by pressing the off button is not acceptable as the feature is automatically enabled each time we start the car. Forgetting to disable this feature is a safety hazard. Thank you!

Corrective Action:

When the automatic idle start/stop feature is enabled, the engine would properly shut off when stopped at a traffic light. However, the engine would not re-start when the brake was released leaving the car stranded at the intersection. After pressing the auto idle start/stop enable/disable button several times and the engine start stop button several times, the engine would eventually start again. This has happened numerous times. Upon taking the car to the Honda dealership for evaluation, we were told the battery was bad and needed replacing. Since a new battery is $400, we decided to have the battery tested independently and the battery, which is rated at 650 CCA, tested to have 651 CCA. Additionally, the battery was tested for holding a charge and passed that test too. Upon returning to the Honda dealership with this information, the service advisor then stated the starter was bad and needed to be replaced for near $900. As we have had no problems with the battery or the starter up to this point, other than when the auto idle stop engages at a traffic light, we did not replace the starter. Since leaving the dealership, approximately 2 months ago, the car has continued to start as expected when manually starting. However, the auto idle start/stop feature contiues to fail intermittently. We urge you to hold Honda accountable for recalling and repairing this defect that creates a serious safety hazard for Honda owners as well as other drivers on the road. Honda's current public response that the auto idle start/stop feature can be disabled by pressing the off button is not acceptable as the feature is automatically enabled each time we start the car. Forgetting to disable this feature is a safety hazard. Thank you!

Additional Notes:

When the automatic idle start/stop feature is enabled, the engine would properly shut off when stopped at a traffic light. However, the engine would not re-start when the brake was released leaving the car stranded at the intersection. After pressing the auto idle start/stop enable/disable button several times and the engine start stop button several times, the engine would eventually start again. This has happened numerous times. Upon taking the car to the Honda dealership for evaluation, we were told the battery was bad and needed replacing. Since a new battery is $400, we decided to have the battery tested independently and the battery, which is rated at 650 CCA, tested to have 651 CCA. Additionally, the battery was tested for holding a charge and passed that test too. Upon returning to the Honda dealership with this information, the service advisor then stated the starter was bad and needed to be replaced for near $900. As we have had no problems with the battery or the starter up to this point, other than when the auto idle stop engages at a traffic light, we did not replace the starter. Since leaving the dealership, approximately 2 months ago, the car has continued to start as expected when manually starting. However, the auto idle start/stop feature contiues to fail intermittently. We urge you to hold Honda accountable for recalling and repairing this defect that creates a serious safety hazard for Honda owners as well as other drivers on the road. Honda's current public response that the auto idle start/stop feature can be disabled by pressing the off button is not acceptable as the feature is automatically enabled each time we start the car. Forgetting to disable this feature is a safety hazard. Thank you!

Manufacturer: HONDA
Mfg Campaign: 11479652
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022

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