Complaints & Recalls
Official Safety Recalls - Important!
226 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
342 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Corrective Action:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Additional Notes:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Mfg Campaign: 11479459
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Corrective Action:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Additional Notes:
Auto Engine Idle has an inconsistent issue with not restarting. When at a full stop, the engine goes to neutral and does not restart. This has left me temporarily stranded while I attempt a full restart. The dealer claims to not being able to duplicate the issue. The battery has consistently tested fine. I now manually shut off this option before driving.
Mfg Campaign: 11479459
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Honda service bulletin 18-080 ac does not blow cold air in my 2019 Passport The alert does not include my vin, yet I am having exact same issue . Vehicle has less than 32,500 miles Please advise
Corrective Action:
Honda service bulletin 18-080 ac does not blow cold air in my 2019 Passport The alert does not include my vin, yet I am having exact same issue . Vehicle has less than 32,500 miles Please advise
Additional Notes:
Honda service bulletin 18-080 ac does not blow cold air in my 2019 Passport The alert does not include my vin, yet I am having exact same issue . Vehicle has less than 32,500 miles Please advise
Mfg Campaign: 11478646
Recall Date: Aug 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopped and the idle off feature shuts the engine off, the vehicle does not restart when foot is removed from brake. Vehicle shifts itself into neutral and the dash reads something to the effect of "shift to park to start vehicle". Amazed I have not been rear ended yet.... This happens randomly and not every time at idle off. Dealership could not reproduce in the 5 minutes they took to look at it. Additionally, there is a similar issue when I use remote start. After entering the vehicle with the engine running from remote start, the start button is pushed and the D/S button pushed, the gas pedal is pressed and the vehicle goes into neutral and a message appears on the dash "Transmission System Problem". The message remains for a few seconds and disappears. Then the D/S button is pushed and the vehicle operates normally.
Corrective Action:
When stopped and the idle off feature shuts the engine off, the vehicle does not restart when foot is removed from brake. Vehicle shifts itself into neutral and the dash reads something to the effect of "shift to park to start vehicle". Amazed I have not been rear ended yet.... This happens randomly and not every time at idle off. Dealership could not reproduce in the 5 minutes they took to look at it. Additionally, there is a similar issue when I use remote start. After entering the vehicle with the engine running from remote start, the start button is pushed and the D/S button pushed, the gas pedal is pressed and the vehicle goes into neutral and a message appears on the dash "Transmission System Problem". The message remains for a few seconds and disappears. Then the D/S button is pushed and the vehicle operates normally.
Additional Notes:
When stopped and the idle off feature shuts the engine off, the vehicle does not restart when foot is removed from brake. Vehicle shifts itself into neutral and the dash reads something to the effect of "shift to park to start vehicle". Amazed I have not been rear ended yet.... This happens randomly and not every time at idle off. Dealership could not reproduce in the 5 minutes they took to look at it. Additionally, there is a similar issue when I use remote start. After entering the vehicle with the engine running from remote start, the start button is pushed and the D/S button pushed, the gas pedal is pressed and the vehicle goes into neutral and a message appears on the dash "Transmission System Problem". The message remains for a few seconds and disappears. Then the D/S button is pushed and the vehicle operates normally.
Mfg Campaign: 11477836
Recall Date: Aug 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
My Passport has been in the Honda service department 12 times for the entertainment display not working. The system makes pops and crackles. My biggest concern is not being able to see backing up. And also losing navigation during travel to unfamiliar places. Now I'm also losing connection to the anti-theft system. The auto-stop-start malfunctioned at a stop sign and would not work until I turned off the engine and opened the door and then it worked. Overall, very unhappy with this vehicle.
Corrective Action:
My Passport has been in the Honda service department 12 times for the entertainment display not working. The system makes pops and crackles. My biggest concern is not being able to see backing up. And also losing navigation during travel to unfamiliar places. Now I'm also losing connection to the anti-theft system. The auto-stop-start malfunctioned at a stop sign and would not work until I turned off the engine and opened the door and then it worked. Overall, very unhappy with this vehicle.
Additional Notes:
My Passport has been in the Honda service department 12 times for the entertainment display not working. The system makes pops and crackles. My biggest concern is not being able to see backing up. And also losing navigation during travel to unfamiliar places. Now I'm also losing connection to the anti-theft system. The auto-stop-start malfunctioned at a stop sign and would not work until I turned off the engine and opened the door and then it worked. Overall, very unhappy with this vehicle.
Mfg Campaign: 11476797
Recall Date: Jul 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Corrective Action:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Additional Notes:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Mfg Campaign: 11476695
Recall Date: Jul 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Corrective Action:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Additional Notes:
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.
Mfg Campaign: 11476695
Recall Date: Jul 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving on and entering the highway via the on-ramp when we heard a popping noise. Upon hearing the noise the car stalled and was immediately put in neutral. We could not take it out of neutral or restart the car. We had the car towed to the nearest dealership to find out the transmission needed to be replaced. The car has 36k miles and we just purchased it 6 weeks ago. There were no warnings or signs that this failure was about to occur.
Corrective Action:
We were driving on and entering the highway via the on-ramp when we heard a popping noise. Upon hearing the noise the car stalled and was immediately put in neutral. We could not take it out of neutral or restart the car. We had the car towed to the nearest dealership to find out the transmission needed to be replaced. The car has 36k miles and we just purchased it 6 weeks ago. There were no warnings or signs that this failure was about to occur.
Additional Notes:
We were driving on and entering the highway via the on-ramp when we heard a popping noise. Upon hearing the noise the car stalled and was immediately put in neutral. We could not take it out of neutral or restart the car. We had the car towed to the nearest dealership to find out the transmission needed to be replaced. The car has 36k miles and we just purchased it 6 weeks ago. There were no warnings or signs that this failure was about to occur.
Mfg Campaign: 11475286
Recall Date: Jul 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Corrective Action:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Additional Notes:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Mfg Campaign: 11474374
Recall Date: Jul 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Corrective Action:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Additional Notes:
The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.
Mfg Campaign: 11474374
Recall Date: Jul 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Corrective Action:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Additional Notes:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Mfg Campaign: 11473678
Recall Date: Jul 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Corrective Action:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Additional Notes:
Autobraking system incorrectly warns and sometimes brakes when oncoming cars are in their own lane and not in my lane. It’s super scary and dangerous. I was told by the dealer that they can’t really do anything about it. Crazy.
Mfg Campaign: 11473678
Recall Date: Jul 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system. I could not restart the car because the brake was frozen. After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home. I took it to the dealer and he could find nothing wrong.
Corrective Action:
After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system. I could not restart the car because the brake was frozen. After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home. I took it to the dealer and he could find nothing wrong.
Additional Notes:
After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system. I could not restart the car because the brake was frozen. After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home. I took it to the dealer and he could find nothing wrong.
Mfg Campaign: 11472219
Recall Date: Jul 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine will not start after auto start/stop shuts down the engine after a complete stop. Car requires a jump start to get engine running. Due to design of Honda transmission, car can not be put in neutral an pushed off the road, it blocks traffic until in can be restarted or towed
Corrective Action:
Engine will not start after auto start/stop shuts down the engine after a complete stop. Car requires a jump start to get engine running. Due to design of Honda transmission, car can not be put in neutral an pushed off the road, it blocks traffic until in can be restarted or towed
Additional Notes:
Engine will not start after auto start/stop shuts down the engine after a complete stop. Car requires a jump start to get engine running. Due to design of Honda transmission, car can not be put in neutral an pushed off the road, it blocks traffic until in can be restarted or towed
Mfg Campaign: 11468125
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Mfg Campaign: 11468139
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.
Mfg Campaign: 11468139
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto start/stop was the component that malfunctioned. I was at a stop light, and when I went to accelerate the car would not go. It automatically shifted into neutral. I then could not shift to park or drive. It would not let me shut the car down. I was in the middle of traffic when this happened. It caused a safety issue for me and others who had to go around me. I had to put my flashers on and continuously kept trying to shut the car down. I'm not sure what caused my car to restart or allow me to shift into drive, but eventually I was able to do so.
Corrective Action:
The auto start/stop was the component that malfunctioned. I was at a stop light, and when I went to accelerate the car would not go. It automatically shifted into neutral. I then could not shift to park or drive. It would not let me shut the car down. I was in the middle of traffic when this happened. It caused a safety issue for me and others who had to go around me. I had to put my flashers on and continuously kept trying to shut the car down. I'm not sure what caused my car to restart or allow me to shift into drive, but eventually I was able to do so.
Additional Notes:
The auto start/stop was the component that malfunctioned. I was at a stop light, and when I went to accelerate the car would not go. It automatically shifted into neutral. I then could not shift to park or drive. It would not let me shut the car down. I was in the middle of traffic when this happened. It caused a safety issue for me and others who had to go around me. I had to put my flashers on and continuously kept trying to shut the car down. I'm not sure what caused my car to restart or allow me to shift into drive, but eventually I was able to do so.
Mfg Campaign: 11468164
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The issue is with Honda's idle stop feature. Several times I have been stopped at a stop light and once I try to accelerate, the engine has turned completely off and the gear has shifted to neutral. I then have to put the vehicle back in Park and restart the engine. Fortunately I have not been rear-ended yet but that is inevitable. Honda claims they cannot replicate the issue but it has happened to me on many occasions.
Corrective Action:
The issue is with Honda's idle stop feature. Several times I have been stopped at a stop light and once I try to accelerate, the engine has turned completely off and the gear has shifted to neutral. I then have to put the vehicle back in Park and restart the engine. Fortunately I have not been rear-ended yet but that is inevitable. Honda claims they cannot replicate the issue but it has happened to me on many occasions.
Additional Notes:
The issue is with Honda's idle stop feature. Several times I have been stopped at a stop light and once I try to accelerate, the engine has turned completely off and the gear has shifted to neutral. I then have to put the vehicle back in Park and restart the engine. Fortunately I have not been rear-ended yet but that is inevitable. Honda claims they cannot replicate the issue but it has happened to me on many occasions.
Mfg Campaign: 11468248
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Corrective Action:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Additional Notes:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Mfg Campaign: 11465997
Recall Date: May 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Corrective Action:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Additional Notes:
3x in the last 6months my Passport has failed to start after the auto stop at idle has engaged. The dealership said the battery is fine and one technician just said “disable the feature “. Today when adaptive cruise control was engaged, the car increased in speed from the set 72 to over 80mph. I also emailed Honda corp and their response was to see a dealer and did not acknowledge if the auto stop/start issue was known for other vehicles.
Mfg Campaign: 11465997
Recall Date: May 24, 2022
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