Complaints & Recalls
Official Safety Recalls - Important!
226 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
342 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Corrective Action:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Additional Notes:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Mfg Campaign: 11447732
Recall Date: Jan 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Corrective Action:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Additional Notes:
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.
Mfg Campaign: 11447732
Recall Date: Jan 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
245/50R20 102H Multiple times the tire was flat after coming out to drive in the morning. Took it to our local Honda dealership, they would inflate it but stated that they could not find the leak. We noticed what appears to be a bubble in the sidewall but they said that was normal. BS
Corrective Action:
245/50R20 102H Multiple times the tire was flat after coming out to drive in the morning. Took it to our local Honda dealership, they would inflate it but stated that they could not find the leak. We noticed what appears to be a bubble in the sidewall but they said that was normal. BS
Additional Notes:
245/50R20 102H Multiple times the tire was flat after coming out to drive in the morning. Took it to our local Honda dealership, they would inflate it but stated that they could not find the leak. We noticed what appears to be a bubble in the sidewall but they said that was normal. BS
Mfg Campaign: 11443442
Recall Date: Dec 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
Twice the tires were found to be flat before driving. It was taken to the local Honda dealership for inspection. They would inflate the tires but stated that they could not find the issue. Because this is my families car, and I have 2 small children that are driven around in the car, I have opted to replace the tires for fear of the tires failing while driving. Thanks Honda and Continental.
Corrective Action:
Twice the tires were found to be flat before driving. It was taken to the local Honda dealership for inspection. They would inflate the tires but stated that they could not find the issue. Because this is my families car, and I have 2 small children that are driven around in the car, I have opted to replace the tires for fear of the tires failing while driving. Thanks Honda and Continental.
Additional Notes:
Twice the tires were found to be flat before driving. It was taken to the local Honda dealership for inspection. They would inflate the tires but stated that they could not find the issue. Because this is my families car, and I have 2 small children that are driven around in the car, I have opted to replace the tires for fear of the tires failing while driving. Thanks Honda and Continental.
Mfg Campaign: 11443443
Recall Date: Dec 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear axle appears to be coming apart at the bolts and is separating from the car. If the axle separates it will result in a major car failure resulting in lack of control of the car. There are no warning lights on.
Corrective Action:
The rear axle appears to be coming apart at the bolts and is separating from the car. If the axle separates it will result in a major car failure resulting in lack of control of the car. There are no warning lights on.
Additional Notes:
The rear axle appears to be coming apart at the bolts and is separating from the car. If the axle separates it will result in a major car failure resulting in lack of control of the car. There are no warning lights on.
Mfg Campaign: 11442877
Recall Date: Dec 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Constant sound of “pebbles” hitting the windshield when driving over 45 mph.
Corrective Action:
Constant sound of “pebbles” hitting the windshield when driving over 45 mph.
Additional Notes:
Constant sound of “pebbles” hitting the windshield when driving over 45 mph.
Mfg Campaign: 11441544
Recall Date: Nov 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.
Corrective Action:
The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.
Additional Notes:
The Automatic brake goes on and off randomly. It has caused an accident in my vehicle and also two flat tires and wheel damage. The sensors will make it brake on a smooth road with no vehicles nearby. It will also brake in the rain while turning a corner. It has put my safety at risk. I have a child under 1 year old that should this brake system lock up on me and cause an accident with my child in the car it could pose serious harm. This has been an issue since I first received the vehicle.
Mfg Campaign: 11431785
Recall Date: Sep 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.
Corrective Action:
The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.
Additional Notes:
The automatic brake system locked up when the vehicle sensed a truck traveling on the driver's side of the vehicle. it then caused the vehicle to veer to the right and swipe a curb. this caused wheel and tire damage on both front and rear passenger side. There were two flat tires.
Mfg Campaign: 11431786
Recall Date: Sep 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.
Corrective Action:
While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.
Additional Notes:
While driving on I-65 N 10 miles outside of Nashville, TN my sun roof exploded. We did not experience any object hitting the car nor had we passed under an overpass for an object to be thrown at the car. The explosion was frightening as it was a loud unexpected noise. The pieces flew off and hit the car behind me cracking it's windshield. I've report this issue to Honda but have not heard from them.
Mfg Campaign: 11429501
Recall Date: Aug 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue. I could not determine my actual speed as there is only the digital display. See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed
Corrective Action:
Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue. I could not determine my actual speed as there is only the digital display. See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed
Additional Notes:
Digital Speedometer display went blank when experiencing other symptoms of the MOST Bus Connector issue. I could not determine my actual speed as there is only the digital display. See uploaded pictures showing the mutimedia display and also the digital display where speedometer is displayed
Mfg Campaign: 11425200
Recall Date: Jul 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated while coming to a complete stop the vehicle was struck from behind by a different vehicle; which resulted in the contact's vehicle getting pushed into a concrete median and then into a 3rd person's vehicle. The air bags did not deploy which resulted in the contact sustaining soreness in their body and they sought medical treatment. The contact stated no warning lights were illuminated. The vehicle was towed to a tow lot and a report was taken. The manufacturer was not informed of the failure. The failure mileage was approximately 20,530.
Mfg Campaign: 11423275
Recall Date: Jul 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Corrective Action:
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Additional Notes:
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Mfg Campaign: 11422297
Recall Date: Jun 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right front disk brake caliper unit failed because the top bolt was not properly tightened. Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk. When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well. Invoice for repair not immediately available. Cost $106
Corrective Action:
Right front disk brake caliper unit failed because the top bolt was not properly tightened. Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk. When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well. Invoice for repair not immediately available. Cost $106
Additional Notes:
Right front disk brake caliper unit failed because the top bolt was not properly tightened. Driving in normal highway conditions (but in the Utah desert) the top bolt of the unit fell out and the caliper unit dropped off the disk. When repaired (new bolt and rubber fittings) the mechanic checked the left front brake and found it loose as well. Invoice for repair not immediately available. Cost $106
Mfg Campaign: 11419459
Recall Date: Jun 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
I have a 2019 Passport with 12,000 miles and with Continental tires. The front tires are coming apart with chunks of the tires coming off.
Corrective Action:
I have a 2019 Passport with 12,000 miles and with Continental tires. The front tires are coming apart with chunks of the tires coming off.
Additional Notes:
I have a 2019 Passport with 12,000 miles and with Continental tires. The front tires are coming apart with chunks of the tires coming off.
Mfg Campaign: 11419081
Recall Date: May 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Corrective Action:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Additional Notes:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Mfg Campaign: 11418472
Recall Date: May 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Corrective Action:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Additional Notes:
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
Mfg Campaign: 11418472
Recall Date: May 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle’s adaptive cruise control and collision mitigation braking system are flawed. The vehicle will give false collision alerts (large brake sign on screen and shaking steering wheel) when oncoming traffic is approaching to the left of you. Both vehicles are in their respective lanes. Also, the adaptive cruise control will slow down or suddenly brake the vehicle when a vehicle to your left is driving slower. There are no vehicles directly in front of you. Both vehicles again are in their respective lanes. I have video evidence of this that I can provide. I have made Honda and dealership personnel aware of this. No one representing Honda has been able to resolve the issues. One service manager said he can’t do anything to fix it until Honda releases an update, meaning this person acknowledges there is an issue. Another service staff stated to me that his wife’s Honda Pilot has the same issue and implied I shouldn’t worry about it. This is a serious flaw and I expect Honda to release an update to address this issue. This issue has been occurring since I took delivery of the vehicle (November 2019 with less than 1000 miles) and has been ongoing until present. The date and mileage listed is one of the most recent occurances.
Corrective Action:
The vehicle’s adaptive cruise control and collision mitigation braking system are flawed. The vehicle will give false collision alerts (large brake sign on screen and shaking steering wheel) when oncoming traffic is approaching to the left of you. Both vehicles are in their respective lanes. Also, the adaptive cruise control will slow down or suddenly brake the vehicle when a vehicle to your left is driving slower. There are no vehicles directly in front of you. Both vehicles again are in their respective lanes. I have video evidence of this that I can provide. I have made Honda and dealership personnel aware of this. No one representing Honda has been able to resolve the issues. One service manager said he can’t do anything to fix it until Honda releases an update, meaning this person acknowledges there is an issue. Another service staff stated to me that his wife’s Honda Pilot has the same issue and implied I shouldn’t worry about it. This is a serious flaw and I expect Honda to release an update to address this issue. This issue has been occurring since I took delivery of the vehicle (November 2019 with less than 1000 miles) and has been ongoing until present. The date and mileage listed is one of the most recent occurances.
Additional Notes:
The vehicle’s adaptive cruise control and collision mitigation braking system are flawed. The vehicle will give false collision alerts (large brake sign on screen and shaking steering wheel) when oncoming traffic is approaching to the left of you. Both vehicles are in their respective lanes. Also, the adaptive cruise control will slow down or suddenly brake the vehicle when a vehicle to your left is driving slower. There are no vehicles directly in front of you. Both vehicles again are in their respective lanes. I have video evidence of this that I can provide. I have made Honda and dealership personnel aware of this. No one representing Honda has been able to resolve the issues. One service manager said he can’t do anything to fix it until Honda releases an update, meaning this person acknowledges there is an issue. Another service staff stated to me that his wife’s Honda Pilot has the same issue and implied I shouldn’t worry about it. This is a serious flaw and I expect Honda to release an update to address this issue. This issue has been occurring since I took delivery of the vehicle (November 2019 with less than 1000 miles) and has been ongoing until present. The date and mileage listed is one of the most recent occurances.
Mfg Campaign: 11417381
Recall Date: May 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PARKED AND EXITED VEHICLE. WITH NO APPARENT CAUSE THE REAR WINDOW EXPLODED. THE OUTSIDE TEMPERATURE WAS ONLY ABOUT 60DEGREES.
Corrective Action:
PARKED AND EXITED VEHICLE. WITH NO APPARENT CAUSE THE REAR WINDOW EXPLODED. THE OUTSIDE TEMPERATURE WAS ONLY ABOUT 60DEGREES.
Additional Notes:
PARKED AND EXITED VEHICLE. WITH NO APPARENT CAUSE THE REAR WINDOW EXPLODED. THE OUTSIDE TEMPERATURE WAS ONLY ABOUT 60DEGREES.
Mfg Campaign: 11416020
Recall Date: May 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2019 HONDA PASSPORT TOURING W/ 10K MILES O BLIND DOWNHILL S-CURVE APPROX ONE MILE FROM MY HOME.. MY ZF-9 SPEED TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING, RESULTING IN LOUD GRINDING, LURCHING, AND COMPLETE LOSS OF POWER WHILE DRIVING. INCIDENT OCCURRED IMMEDIATELY AFTER A FULL STOP AT THE END OF MY LANE BEFORE ENTERING MAIN ROADWAY AND DOWNHILL CURVES. I HAD TO COAST TO THE BOTTOM WITH THE GRINDING AND GNASHING GEARS AND BUCKING, LURCHING VEHICLE DEALERSHIP CLAIMS THEY COULD NOT REPLICATE THE PROBLEM, NOR HAD THEY EVER HEARD OF THIS PROBLEM. THEY ALSO STATED THAT DIAGNOSTICS DID NOT IDENTIFY ANY ISSUES WHICH IS ODD BECAUSE I COULD GIVE THEM A TIMEFRAME OF EXACTLY WHEN INCIDENT AND SUBSEQUENT LOSS OF POWER OCCURRED. I ALSO CALLED HONDA CORPORATE WHO TRIED TO TELL ME THAT THIS WAS "A NORMAL BREAKING IN" SCENARIO AND THAT I SHOULD CONTACT THEM WHEN IT HAPPENS AGAIN BECAUSE THEY WOULD DO NOTHING FOR FIRST REPORTED INCIDENT. CLEARLY, AMERICAN HONDA CO DOES NOT CARE ABOUT CONSUMER SAFETY. I AM NOW AFRAID TO DRIVE MY VEHICLE
Corrective Action:
2019 HONDA PASSPORT TOURING W/ 10K MILES O BLIND DOWNHILL S-CURVE APPROX ONE MILE FROM MY HOME.. MY ZF-9 SPEED TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING, RESULTING IN LOUD GRINDING, LURCHING, AND COMPLETE LOSS OF POWER WHILE DRIVING. INCIDENT OCCURRED IMMEDIATELY AFTER A FULL STOP AT THE END OF MY LANE BEFORE ENTERING MAIN ROADWAY AND DOWNHILL CURVES. I HAD TO COAST TO THE BOTTOM WITH THE GRINDING AND GNASHING GEARS AND BUCKING, LURCHING VEHICLE DEALERSHIP CLAIMS THEY COULD NOT REPLICATE THE PROBLEM, NOR HAD THEY EVER HEARD OF THIS PROBLEM. THEY ALSO STATED THAT DIAGNOSTICS DID NOT IDENTIFY ANY ISSUES WHICH IS ODD BECAUSE I COULD GIVE THEM A TIMEFRAME OF EXACTLY WHEN INCIDENT AND SUBSEQUENT LOSS OF POWER OCCURRED. I ALSO CALLED HONDA CORPORATE WHO TRIED TO TELL ME THAT THIS WAS "A NORMAL BREAKING IN" SCENARIO AND THAT I SHOULD CONTACT THEM WHEN IT HAPPENS AGAIN BECAUSE THEY WOULD DO NOTHING FOR FIRST REPORTED INCIDENT. CLEARLY, AMERICAN HONDA CO DOES NOT CARE ABOUT CONSUMER SAFETY. I AM NOW AFRAID TO DRIVE MY VEHICLE
Additional Notes:
2019 HONDA PASSPORT TOURING W/ 10K MILES O BLIND DOWNHILL S-CURVE APPROX ONE MILE FROM MY HOME.. MY ZF-9 SPEED TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING, RESULTING IN LOUD GRINDING, LURCHING, AND COMPLETE LOSS OF POWER WHILE DRIVING. INCIDENT OCCURRED IMMEDIATELY AFTER A FULL STOP AT THE END OF MY LANE BEFORE ENTERING MAIN ROADWAY AND DOWNHILL CURVES. I HAD TO COAST TO THE BOTTOM WITH THE GRINDING AND GNASHING GEARS AND BUCKING, LURCHING VEHICLE DEALERSHIP CLAIMS THEY COULD NOT REPLICATE THE PROBLEM, NOR HAD THEY EVER HEARD OF THIS PROBLEM. THEY ALSO STATED THAT DIAGNOSTICS DID NOT IDENTIFY ANY ISSUES WHICH IS ODD BECAUSE I COULD GIVE THEM A TIMEFRAME OF EXACTLY WHEN INCIDENT AND SUBSEQUENT LOSS OF POWER OCCURRED. I ALSO CALLED HONDA CORPORATE WHO TRIED TO TELL ME THAT THIS WAS "A NORMAL BREAKING IN" SCENARIO AND THAT I SHOULD CONTACT THEM WHEN IT HAPPENS AGAIN BECAUSE THEY WOULD DO NOTHING FOR FIRST REPORTED INCIDENT. CLEARLY, AMERICAN HONDA CO DOES NOT CARE ABOUT CONSUMER SAFETY. I AM NOW AFRAID TO DRIVE MY VEHICLE
Mfg Campaign: 11408150
Recall Date: Apr 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.
Corrective Action:
SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.
Additional Notes:
SUN ROOF SPONTANEOUSLY EXPLODED ON HIGHWAY WITH NO OTHER VEHICLES IN AREA, NOR ANYTHING OVERHEAD, NOR ANY ROAD DEBRIS. PRIOR TO EXPLOSION, MY VEHICLE HAD BEEN GARAGED AND NEVER HIT WITH DEBRIS OF ANY KIND. WHEN INCIDENT OCCURRED I WAS DRIVING UP RAMP TO HIGHWAY SPEED (60MPH) FIRST THERE WAS A LOUD POP, THEN A VERY LOUD EXPLOSION ABOUT 200-300 YARDS LATER. I LOOKED TO SEE IF ANYONE WAS AROUND ME (OR ANYTHING OVER ME) IT SOUNDED LIKE SOMEONE WAS SHOOTING AT MY CAR. SHORTLY AFTER THE LOUD EXPLOSION I COULD HEAR GLASS FRAGMENTS RAINING DOWN INSIDE MY SUN SHIELD (THANKFULLY CLOSED) OR I WOULD HAVE BEEN COVERED IN SHATTERED GLASS WHILE DRIVING HIGHWAY SPEEDS. GLASS FRAGMENTS SKITTERED OVER MY ROOF AND SHOOK ABOVE MY HEAD UNTIL I WAS ABLE TO EXIT ROADWAY AND MAKE A COMPLETE STOP. I CLIMBED ONTO MY RUNNING BOARD AND SAW DIAGONAL STRESS FRACTURES FROM CORNER TO CORNER. I DROVE STRAIGHT TO DEALERSHIP SINCE IT WAS A SLIGHTLY OVERCAST DAY AND I WAS CONCERNED ABOUT RAIN. I TOOK ANOTHER PICTURE OF THE SHATTERED SUNROOF AT THE DEALERSHIP: THE GLASS IS BROKEN OUT IN THE SHAPE OF AN HOURGLASS. DEALER TOLD ME REPAIR WAS NOT UNDER WARRANTY. I CALLED AMERICAN HONDA AND THEY CLAIMED THEY'D NEVER HEARD OF SUCH A THING AND REFUSED TO COVER DAMAGE AND TOLD ME TO HAVE REPAIR DONE BY MY INSURANCE COMPANY. FORTUNATELY, MY DEALER ULTIMATELY TOOK RESPONSIBILITY FOR HONDA'S SHORTCOMINGS AND REPAIRED AT NO COST. I AM AFRAID TO EVER DRIVE VEHICLE WITH SUNSHADE OPEN FOR FEAR THIS WILL HAPPEN AGAIN. I AM LUCKY I DID NOT CRASH ON HIGHWAY AND WOULD HAVE IF SHADE HAD BEEN OPEN.
Mfg Campaign: 11408154
Recall Date: Apr 14, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury