Complaints & Recalls
Official Safety Recalls - Important!
226 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Consumer Complaints
342 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE VEHICLE IS IN MOTION I'VE EXPERIENCED ISSUES WITH COLLISION MITIGATION SYSTEM BRAKING THE VEHICLE WHEN A VEHICLE IS COMING TOWARD ME IN THE OPPOSITE LANE (ONCOMING TRAFFIC). THIS OCCURS WHILE I'M DRIVING THE VEHICLE. I'VE TAKEN TO THE DEALER AND THE ISSUE WAS NOT REPLICATED. IT DOES OCCUR INTERMITTENTLY. I'VE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM TOO. THE ENTIRE SYSTEM FREEZES AND BECOMES INOPERABLE. IT DOES NOT CORRECT UNTIL VEHICLE IS PARKED, TURNED OFF, DRIVER DOOR OPENED, THEN VEHICLE RESTARTED. LASTLY, THE AUTO IDLE FEATURES CONSISTENTLY DOES NOT ENGAGE. I HAVE THE SYSTEM RANDOMLY ENGAGE WHEN I'M PARKING MY VEHICLE IN THE GARAGE. AGAIN, ALL OF THESE ISSUES HAVE BEEN REPORTED TO THE DEALER PROVIDING SERVICE AND REMAIN UNRESOLVED SINCE THEY CAN NOT BE DUPLICATED AT SERVICE APPOINTMENT.
Corrective Action:
WHILE VEHICLE IS IN MOTION I'VE EXPERIENCED ISSUES WITH COLLISION MITIGATION SYSTEM BRAKING THE VEHICLE WHEN A VEHICLE IS COMING TOWARD ME IN THE OPPOSITE LANE (ONCOMING TRAFFIC). THIS OCCURS WHILE I'M DRIVING THE VEHICLE. I'VE TAKEN TO THE DEALER AND THE ISSUE WAS NOT REPLICATED. IT DOES OCCUR INTERMITTENTLY. I'VE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM TOO. THE ENTIRE SYSTEM FREEZES AND BECOMES INOPERABLE. IT DOES NOT CORRECT UNTIL VEHICLE IS PARKED, TURNED OFF, DRIVER DOOR OPENED, THEN VEHICLE RESTARTED. LASTLY, THE AUTO IDLE FEATURES CONSISTENTLY DOES NOT ENGAGE. I HAVE THE SYSTEM RANDOMLY ENGAGE WHEN I'M PARKING MY VEHICLE IN THE GARAGE. AGAIN, ALL OF THESE ISSUES HAVE BEEN REPORTED TO THE DEALER PROVIDING SERVICE AND REMAIN UNRESOLVED SINCE THEY CAN NOT BE DUPLICATED AT SERVICE APPOINTMENT.
Additional Notes:
WHILE VEHICLE IS IN MOTION I'VE EXPERIENCED ISSUES WITH COLLISION MITIGATION SYSTEM BRAKING THE VEHICLE WHEN A VEHICLE IS COMING TOWARD ME IN THE OPPOSITE LANE (ONCOMING TRAFFIC). THIS OCCURS WHILE I'M DRIVING THE VEHICLE. I'VE TAKEN TO THE DEALER AND THE ISSUE WAS NOT REPLICATED. IT DOES OCCUR INTERMITTENTLY. I'VE EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM TOO. THE ENTIRE SYSTEM FREEZES AND BECOMES INOPERABLE. IT DOES NOT CORRECT UNTIL VEHICLE IS PARKED, TURNED OFF, DRIVER DOOR OPENED, THEN VEHICLE RESTARTED. LASTLY, THE AUTO IDLE FEATURES CONSISTENTLY DOES NOT ENGAGE. I HAVE THE SYSTEM RANDOMLY ENGAGE WHEN I'M PARKING MY VEHICLE IN THE GARAGE. AGAIN, ALL OF THESE ISSUES HAVE BEEN REPORTED TO THE DEALER PROVIDING SERVICE AND REMAIN UNRESOLVED SINCE THEY CAN NOT BE DUPLICATED AT SERVICE APPOINTMENT.
Mfg Campaign: 11350159
Recall Date: Aug 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF SPONTANEOUSLY EXPLODED WITHOUT CAUSE. NOTHING HIT MY CAR AND NO OTHER VEHICLES WERE NEARBY, NOR WAS VEHICLE HIT WITH ANY FLYING DEBRIS WHILE DRIVING UP A HIGHWAY ENTRANCE RAMP, WITH MY SPEED INCREASING FROM 45-55MPH. I HEARD WIND NOISE AND THOUGHT PASSENGER WINDOW MIGHT BE DOWN SLIGHTLY SO I OPENED WINDOW ABOUT 2 INCHES AND CLOSED, THEN IMMEDIATELY AFTER I HEARD A LOUD CRASHING CRACK NOISE AND APPROXIMATELY 2-3 SECOND LATER A VERY LOUD EXPLOSION NOISE AND GLASS DEBRIS FLEW OFF THE BACK OF MY VEHICLE. I EXITED HIGHWAY AND PULLED OVER AND NOTED HUGE DIMPLE AND APPROX 1 FOOT HOLE IN GLASS AND COMPLETE CRACKING AND GLASS FRAGMENTS ON SLIDING INTERIOR COVER. THE CAR HAS ONLY 4500 MILES AND IS STORED IN A SECURE GARAGE. IT HAD BEEN OUT IN THE SUN FOR LESS THAN 10 MINUTES AND THE AMBIENT TEMPERATURE AT THE TIME WAS 68 AND SUNNY. I CALLED TO REPORT TO MY INSURANCE BUT THEN A FRIEND CHECKED INTERNET AND TOLD ME I SHOULD CALL MY DEALER. I DID AND THEY HAD ME BRING VEHICLE THERE AND TOLD ME THEY HAD NEVER HEARD OF THAT HAPPENING BEFORE. I FIND THIS SURPRISING SINCE THERE ARE LITERALLY HUNDREDS OF ISSUES REPORTED ONLINE.
Corrective Action:
SUNROOF SPONTANEOUSLY EXPLODED WITHOUT CAUSE. NOTHING HIT MY CAR AND NO OTHER VEHICLES WERE NEARBY, NOR WAS VEHICLE HIT WITH ANY FLYING DEBRIS WHILE DRIVING UP A HIGHWAY ENTRANCE RAMP, WITH MY SPEED INCREASING FROM 45-55MPH. I HEARD WIND NOISE AND THOUGHT PASSENGER WINDOW MIGHT BE DOWN SLIGHTLY SO I OPENED WINDOW ABOUT 2 INCHES AND CLOSED, THEN IMMEDIATELY AFTER I HEARD A LOUD CRASHING CRACK NOISE AND APPROXIMATELY 2-3 SECOND LATER A VERY LOUD EXPLOSION NOISE AND GLASS DEBRIS FLEW OFF THE BACK OF MY VEHICLE. I EXITED HIGHWAY AND PULLED OVER AND NOTED HUGE DIMPLE AND APPROX 1 FOOT HOLE IN GLASS AND COMPLETE CRACKING AND GLASS FRAGMENTS ON SLIDING INTERIOR COVER. THE CAR HAS ONLY 4500 MILES AND IS STORED IN A SECURE GARAGE. IT HAD BEEN OUT IN THE SUN FOR LESS THAN 10 MINUTES AND THE AMBIENT TEMPERATURE AT THE TIME WAS 68 AND SUNNY. I CALLED TO REPORT TO MY INSURANCE BUT THEN A FRIEND CHECKED INTERNET AND TOLD ME I SHOULD CALL MY DEALER. I DID AND THEY HAD ME BRING VEHICLE THERE AND TOLD ME THEY HAD NEVER HEARD OF THAT HAPPENING BEFORE. I FIND THIS SURPRISING SINCE THERE ARE LITERALLY HUNDREDS OF ISSUES REPORTED ONLINE.
Additional Notes:
SUNROOF SPONTANEOUSLY EXPLODED WITHOUT CAUSE. NOTHING HIT MY CAR AND NO OTHER VEHICLES WERE NEARBY, NOR WAS VEHICLE HIT WITH ANY FLYING DEBRIS WHILE DRIVING UP A HIGHWAY ENTRANCE RAMP, WITH MY SPEED INCREASING FROM 45-55MPH. I HEARD WIND NOISE AND THOUGHT PASSENGER WINDOW MIGHT BE DOWN SLIGHTLY SO I OPENED WINDOW ABOUT 2 INCHES AND CLOSED, THEN IMMEDIATELY AFTER I HEARD A LOUD CRASHING CRACK NOISE AND APPROXIMATELY 2-3 SECOND LATER A VERY LOUD EXPLOSION NOISE AND GLASS DEBRIS FLEW OFF THE BACK OF MY VEHICLE. I EXITED HIGHWAY AND PULLED OVER AND NOTED HUGE DIMPLE AND APPROX 1 FOOT HOLE IN GLASS AND COMPLETE CRACKING AND GLASS FRAGMENTS ON SLIDING INTERIOR COVER. THE CAR HAS ONLY 4500 MILES AND IS STORED IN A SECURE GARAGE. IT HAD BEEN OUT IN THE SUN FOR LESS THAN 10 MINUTES AND THE AMBIENT TEMPERATURE AT THE TIME WAS 68 AND SUNNY. I CALLED TO REPORT TO MY INSURANCE BUT THEN A FRIEND CHECKED INTERNET AND TOLD ME I SHOULD CALL MY DEALER. I DID AND THEY HAD ME BRING VEHICLE THERE AND TOLD ME THEY HAD NEVER HEARD OF THAT HAPPENING BEFORE. I FIND THIS SURPRISING SINCE THERE ARE LITERALLY HUNDREDS OF ISSUES REPORTED ONLINE.
Mfg Campaign: 11349100
Recall Date: Aug 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE COLLISION DETECTION SYSTEM FREQUENTLY LIGHTS UP THE FLASHING "BRAKE" NOTICE UNDER CONDITIONS THAT SHOULD NOT REQUIRE A BRAKING NOTIFICATION. IT IS TOO SENSITIVE AND I'M VERY CONCERNED IT WILL ACTIVATE THE BRAKES WHEN NOT NECESSARY AND CAUSE A REAR END COLLISION. THIS HAPPENS REGULARLY AND HAS OCCURRED NUMEROUS TIMES OVER THE YEAR WE'VE HAD VEHICLE. THE MOST NOTICEABLE IS WHEN WHEN GOING AROUND A CURVE AND A CAR IS IN THE OTHER LANE DIRECTLY IN FRONT OF YOU. SO FAR IT HAS NOT ACTIVATED THE BRAKES, BUT THERE SHOULD BE SOME AI BUILT INTO THE SYSTEM TO KNOW THAT YOU ARE GOING AROUND A CURVE BASED ON THE FACT THAT THE WHEELS ARE TURNED AND NOT BE AS SENSITIVE GOING AROUND A CURVE.
Corrective Action:
THE COLLISION DETECTION SYSTEM FREQUENTLY LIGHTS UP THE FLASHING "BRAKE" NOTICE UNDER CONDITIONS THAT SHOULD NOT REQUIRE A BRAKING NOTIFICATION. IT IS TOO SENSITIVE AND I'M VERY CONCERNED IT WILL ACTIVATE THE BRAKES WHEN NOT NECESSARY AND CAUSE A REAR END COLLISION. THIS HAPPENS REGULARLY AND HAS OCCURRED NUMEROUS TIMES OVER THE YEAR WE'VE HAD VEHICLE. THE MOST NOTICEABLE IS WHEN WHEN GOING AROUND A CURVE AND A CAR IS IN THE OTHER LANE DIRECTLY IN FRONT OF YOU. SO FAR IT HAS NOT ACTIVATED THE BRAKES, BUT THERE SHOULD BE SOME AI BUILT INTO THE SYSTEM TO KNOW THAT YOU ARE GOING AROUND A CURVE BASED ON THE FACT THAT THE WHEELS ARE TURNED AND NOT BE AS SENSITIVE GOING AROUND A CURVE.
Additional Notes:
THE COLLISION DETECTION SYSTEM FREQUENTLY LIGHTS UP THE FLASHING "BRAKE" NOTICE UNDER CONDITIONS THAT SHOULD NOT REQUIRE A BRAKING NOTIFICATION. IT IS TOO SENSITIVE AND I'M VERY CONCERNED IT WILL ACTIVATE THE BRAKES WHEN NOT NECESSARY AND CAUSE A REAR END COLLISION. THIS HAPPENS REGULARLY AND HAS OCCURRED NUMEROUS TIMES OVER THE YEAR WE'VE HAD VEHICLE. THE MOST NOTICEABLE IS WHEN WHEN GOING AROUND A CURVE AND A CAR IS IN THE OTHER LANE DIRECTLY IN FRONT OF YOU. SO FAR IT HAS NOT ACTIVATED THE BRAKES, BUT THERE SHOULD BE SOME AI BUILT INTO THE SYSTEM TO KNOW THAT YOU ARE GOING AROUND A CURVE BASED ON THE FACT THAT THE WHEELS ARE TURNED AND NOT BE AS SENSITIVE GOING AROUND A CURVE.
Mfg Campaign: 11342667
Recall Date: Aug 1, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM FAILS, SCREEN GOES BLANK, BACKUP CAMERA AND SPEEDOMETER GOES BLANK. THIS HAS HAPPENED NUMEROUS TIMES, DEALER SUPPOSEDLY REPAIRED TWO WEEKS AGO BUT PROBLEMS PERSIST.
Corrective Action:
INFOTAINMENT SYSTEM FAILS, SCREEN GOES BLANK, BACKUP CAMERA AND SPEEDOMETER GOES BLANK. THIS HAS HAPPENED NUMEROUS TIMES, DEALER SUPPOSEDLY REPAIRED TWO WEEKS AGO BUT PROBLEMS PERSIST.
Additional Notes:
INFOTAINMENT SYSTEM FAILS, SCREEN GOES BLANK, BACKUP CAMERA AND SPEEDOMETER GOES BLANK. THIS HAS HAPPENED NUMEROUS TIMES, DEALER SUPPOSEDLY REPAIRED TWO WEEKS AGO BUT PROBLEMS PERSIST.
Mfg Campaign: 11341491
Recall Date: Jul 26, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE THE CAR IS IN MOTION THE SPEAKERS MAKE A LOUD CRACKLING AND POPPING NOISE. THE CAR AUDIO FAILS WITH AN ERROR MESSAGE THAT SAYS "RADIO UNAVAILABLE" OR "NETWORK COMMUNICATIONS LOST". THIS CAUSES ALL AUDIO TO QUIT WORKING, ALONG WITH THE BACK UP CAMERA, NAVIGATION AND BLUETOOTH. IN ADDITION, THE SPEEDOMETER FAILS AND GOES COMPLETELY BLANK WHILE DRIVING. SOMETIMES THE SYSTEM REBOOTS ITSELF AFTER STAYING DEAD FOR SEVERAL MINUTES. I HAVE TAKEN THE CAR TO THE HONDA DEALERSHIP TWICE. THEY TELL ME THEY SUBMIT VIDEOS TO THE TECH LINE OF THE PROBLEM OCCURING, BUT THEY DO NOT HAVE A SOLUTION FOR A FIX. PROBLEM STARTED WHEN VEHICLE HAD APPROXIMATELY 10,000 MILES. NOW VEHICLE HAS 32,000 MILES AND THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE. THESE ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN, WHICH IS MULTIPLE TIMES DAILY.
Corrective Action:
WHILE THE CAR IS IN MOTION THE SPEAKERS MAKE A LOUD CRACKLING AND POPPING NOISE. THE CAR AUDIO FAILS WITH AN ERROR MESSAGE THAT SAYS "RADIO UNAVAILABLE" OR "NETWORK COMMUNICATIONS LOST". THIS CAUSES ALL AUDIO TO QUIT WORKING, ALONG WITH THE BACK UP CAMERA, NAVIGATION AND BLUETOOTH. IN ADDITION, THE SPEEDOMETER FAILS AND GOES COMPLETELY BLANK WHILE DRIVING. SOMETIMES THE SYSTEM REBOOTS ITSELF AFTER STAYING DEAD FOR SEVERAL MINUTES. I HAVE TAKEN THE CAR TO THE HONDA DEALERSHIP TWICE. THEY TELL ME THEY SUBMIT VIDEOS TO THE TECH LINE OF THE PROBLEM OCCURING, BUT THEY DO NOT HAVE A SOLUTION FOR A FIX. PROBLEM STARTED WHEN VEHICLE HAD APPROXIMATELY 10,000 MILES. NOW VEHICLE HAS 32,000 MILES AND THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE. THESE ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN, WHICH IS MULTIPLE TIMES DAILY.
Additional Notes:
WHILE THE CAR IS IN MOTION THE SPEAKERS MAKE A LOUD CRACKLING AND POPPING NOISE. THE CAR AUDIO FAILS WITH AN ERROR MESSAGE THAT SAYS "RADIO UNAVAILABLE" OR "NETWORK COMMUNICATIONS LOST". THIS CAUSES ALL AUDIO TO QUIT WORKING, ALONG WITH THE BACK UP CAMERA, NAVIGATION AND BLUETOOTH. IN ADDITION, THE SPEEDOMETER FAILS AND GOES COMPLETELY BLANK WHILE DRIVING. SOMETIMES THE SYSTEM REBOOTS ITSELF AFTER STAYING DEAD FOR SEVERAL MINUTES. I HAVE TAKEN THE CAR TO THE HONDA DEALERSHIP TWICE. THEY TELL ME THEY SUBMIT VIDEOS TO THE TECH LINE OF THE PROBLEM OCCURING, BUT THEY DO NOT HAVE A SOLUTION FOR A FIX. PROBLEM STARTED WHEN VEHICLE HAD APPROXIMATELY 10,000 MILES. NOW VEHICLE HAS 32,000 MILES AND THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE. THESE ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN, WHICH IS MULTIPLE TIMES DAILY.
Mfg Campaign: 11340935
Recall Date: Jul 22, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Corrective Action:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Additional Notes:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Mfg Campaign: 11338563
Recall Date: Jul 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Corrective Action:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Additional Notes:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Mfg Campaign: 11338563
Recall Date: Jul 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Corrective Action:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Additional Notes:
VEHICLE WILL INTERMITTENTLY ACTIVATE COLLISION MITIGATION BRAKING SYSTEM WITH NO TRAFFIC NOR OBJECTS NEARBY, CAUSING THE VEHICLE TO COME TO A NEAR STOP, OR FULL STOP. SPEED, WEATHER, AND DRIVING CONDITIONS VARY DURING FALSE ACTIVATION, BUT IT HAS ALSO HAPPENED AT HIGHWAY SPEED, NEARLY CAUSING A HIGH-SPEED REAR-END ACCIDENT. VEHICLE HAS TWICE BEEN TAKEN TO LOCAL DEALER AND SINCE THEY CLAIM THAT IT CANNOT BE EASILY RECREATED DUE TO INTERMITTENT CONDITION, THEN THEY CANNOT DIAGNOSE & REPAIR.
Mfg Campaign: 11338563
Recall Date: Jul 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME. *TR
Corrective Action:
THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME. *TR
Additional Notes:
THE AUTOMATIC COLLISION BRAKING SYSTEM ACTIVATES ON THE HIGHWAY ON ITS OWN WITH NO TRAFFIC IN FRONT OF MY VEHICLE AND NO REASON TO APPLY THE BRAKES. IT FLASHES THE BRAKE WARNING AND THEN ABRUPTLY APPLIES THE BRAKES. THIS CAUSE VEHICLES BEHIND TO ABRUPTLY APPLY THEIR BRAKES. THIS IS GOING TO CAUSE COLLISION AND LOSS OF LIFE. MY WIFE BROUGHT THE VEHICLE TO THE HONDA DEALER WHO CLEANED THE SENSOR AND THE VEHICLE DID THE SAME THING ON THE DRIVE HOME. *TR
Mfg Campaign: 11331397
Recall Date: Jun 29, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS - GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL. *TR
Corrective Action:
INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS - GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL. *TR
Additional Notes:
INFOTAINMENT SYSTEM FAILS, SOMETIMES REBOOTS. CRACKING AND POPPING PRECEDE IT USUALLY - SOUNDS AS IF IT'S COMING FROM SPEAKERS. THEN COMPLETE INFOTAINMENT LCD FAILS - GOES BLACK. THIS LEAVES THE *BACKUP CAMERA* NON-FUNCTIONAL. *TR
Mfg Campaign: 11330554
Recall Date: Jun 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE "BRAKE!" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES. *TR
Corrective Action:
THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE "BRAKE!" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES. *TR
Additional Notes:
THE AUTOMATIC BRAKING SYSTEM ACTIVATED UNNECESSARILY WHILE DRIVING ON THE INTERSTATE. THE CRUISE CONTROL WAS SET TO 75 MPH. THERE WERE NO OBJECTS OR VEHICLES IN FRONT OF MY CAR DURING THE BRAKE ACTIVATION. WHILE CRUISING DOWN THE INTERSTATE, THE "BRAKE!" MESSAGE APPEARED AND THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES. I NOTICED THAT THE VEHICLE SHOULDN'T BE BRAKING AND TO AVOID BEING REAR ENDED ON THE INTERSTATE, I PRESSED THE GAS PEDAL TO TRY TO DEACTIVATE THE SYSTEM. SINCE THE FIRST INCIDENT IT HAS ACTIVATED UNNECESSARILY AGAIN 3 TIMES. *TR
Mfg Campaign: 11328508
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Corrective Action:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Additional Notes:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Mfg Campaign: 11327513
Recall Date: Jun 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Corrective Action:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Additional Notes:
THE HONDA SENSING SYSTEM ALMOST CONSTANTLY THINKS THERE IS A VEHICLE COMING AT YOU WHEN THERE ISN'T ONE COMING AT YOU. IT WILL SHAKE THE STEERING WHEEL AND FLASH THE ORANGE BRAKE WARNING AT YOU. THE INFOTAINMENT SYSTEM ALSO STOPS WORKING ALMOST EVERY DRIVE AS WELL AND SAYS THERE IS NO INPUT FOR AUDIO. *TR
Mfg Campaign: 11327513
Recall Date: Jun 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.
Corrective Action:
INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.
Additional Notes:
INFOTAINMENT SYSTEM MALFUNCTIONS CAUSING BACKUP CAMERA AND NAVIGATION SYSTEMS TO NOT FUNCTION AND SENDS LOUD CRACKLING NOISES THROUGH SPEAKERS. ALSO CAUSES INSTRUMENT PANEL TO FAIL FOR MINUTES AT A TIME. CONNECTIONS TO INFOTAINMENT AND DASHBOARD DISPLAYS FAIL WHILE IN MOTION AFTER MINOR BUMPS IN ROAD.
Mfg Campaign: 11325758
Recall Date: May 25, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Corrective Action:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Additional Notes:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Mfg Campaign: 11324431
Recall Date: May 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Corrective Action:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Additional Notes:
48 HOURS AFTER I PURCHASED MY 2019 HONDA PILOT THE TRANSMISSION BLEW. I WAS DRIVING ON THE HIGHWAY ON MY WAY TO A VACATION WITH MY CAR PACKED FOR THE WEEK AND I HEARD A BANG AS IF I HIT SOMETHING AND THEN IT SOUNDED AS IF SOMETHING WAS DRAGGING ON THE BOTTOM BUT NOTHING WAS THERE. I WAS EXTREMELY SCARED BECAUSE I WAS STUCK ALONE ON THE SIDE OF THE HIGHWAY BECAUSE THE TRANSMISSION BLEW ON MY BRAND NEW CAR WITH LESS THAT 100 MILES. MY VEHICLE HAD TO BE TOWED AWAY AND THEY HAD TO PLACE A BRAND NEW ENGINE. I WAS OFFERED NO COMPENSATION AND THEY REFUSED TO GIVE ME A NEW VEHICLE. *TR
Mfg Campaign: 11324431
Recall Date: May 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN. *TR
Corrective Action:
COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN. *TR
Additional Notes:
COMPUTER SHUTS DOWN ON THE AUDIO SYSTEM. HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR SOMETHING IS WRONG IN THE WIRING. WHILE DRIVING THESE LOUD NOISES COME FROM THE DASH THEN AFTER AWHILE IT SAYS AUDIO OFF. THEN NETWORK SHUTDOWN. *TR
Mfg Campaign: 11324118
Recall Date: May 11, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.
Corrective Action:
WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.
Additional Notes:
WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.
Mfg Campaign: 11323002
Recall Date: May 1, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN
Corrective Action:
MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN
Additional Notes:
MY COMPLAINT CONCERNS THE INFOTAINMENT SYSTEM. THE SOUND OUTPUT WILL CRACKLE, SKIP OUT OR SHUT DOWN ALTOGETHER. WHEN THIS HAPPENS, IT AFFECTS ALL OUTPUTS INCLUDING FM, SATELLITE, CARPLAY AND THE HANDS FREE. RESTARTING THE AUDIO SYSTEM DOES NOT WORK. WHEN FEASIBLE, SHUTTING OFF THE ENGINE WILL NOT RESET THE SYSTEM UNTIL THE DRIVER DOOR IS OPENED. THIS MAY OR MAY NOT FIX THE PROBLEM. THE MOST SEVERE PROBLEM OCCURS WHEN THE SPEEDOMETER INSTRUMENT PANEL GOES BLACK WHILE THE VEHICLE IS IN MOTION. THE INSTRUMENT PANEL GOING BLACK HAS ALWAYS OCCURRED WHILE ON THE HIGHWAY AT GREATER THAN 65MPH. THESE PROBLEMS HAVE ALWAYS HAPPENED WHEN THE VEHICLE IS IN MOTION. OCCASIONALLY IT MAY START CRACKLING AFTER HITTING A BUMP. OTHER TIMES, THERE IS NO IDENTIFIED CAUSE FOR THE DYSFUNCTION. THE ATTACHED PICTURES SHOW SOME OF THE ERROR CODES AND MESSAGES SEEN
Mfg Campaign: 11320456
Recall Date: Apr 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF. THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE. AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF. THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE. AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY MY PASSPORT, I SMELLED WHAT REMINDED ME OF ELECTRICAL WIRES SIZZLING IT WAS COMING FROM THE HONDA DISPLAY AUDIO UNIT .THE APPLE PLAY STOP WORKING AND I HAD NO AUDIO SOUND FROM THE RADIO OR OTHER APP. THE UNIT WAS UNRESPONSIVE AND REMAIN ON WITH THE ENGINE CUT OFF. THE DISPLAY WHILE NOT WORKING REMAIN ON FOR THREE DAY BEFORE TURNING OFF. THE UNIT RANDOMLY CONTINUE TO GO OUT AFTER THE SMELL OF BURNING WIRE. AND ERROR CODE BEGIN TO DISPLAY: 6382 APPEARED. THIS PROBLEM IS STILL OCCUR AND I HAD TO REPLACE MY I PHONE BECAUSE THE INSIDE OF THE PHONE WAS BURN. I DO WANT TO HAVE THE PASSPORT CAUSE HARM TO SOMEONE BEFORE CHECK THIS SAFE ISSUE OUT.
Mfg Campaign: 11320010
Recall Date: Apr 2, 2020
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