HONDA PASSPORT 2021

Complete listing of complaints and recalls for this vehicle

156
Complaints
47
Recalls

Complaints & Recalls

156 Complaints 47 Recalls

Official Safety Recalls - Important!

47 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V458000 SAFETY RECALL
124.1K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Potential Risk:
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: VEU, AEV, ZET
Notice Date: Aug 7, 2023
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023

Consumer Complaints

156 Complaints
Honda (american Honda Motor Co.)
Campaign: 11543278 Other
Sep 7, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Honda Passport. The contact stated that on numerous occasions while driving at undisclosed speeds and making left or right turns, the vehicle independently decelerated. The contact stated that the engine revved, and the RPMs increased; however, the vehicle failed to respond with the accelerator pedal depressed. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was recently informed that the case was closed. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2021 Honda Passport. The contact stated that on numerous occasions while driving at undisclosed speeds and making left or right turns, the vehicle independently decelerated. The contact stated that the engine revved, and the RPMs increased; however, the vehicle failed to respond with the accelerator pedal depressed. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was recently informed that the case was closed. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2021 Honda Passport. The contact stated that on numerous occasions while driving at undisclosed speeds and making left or right turns, the vehicle independently decelerated. The contact stated that the engine revved, and the RPMs increased; however, the vehicle failed to respond with the accelerator pedal depressed. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was recently informed that the case was closed. The failure mileage was approximately 30,000.

Manufacturer: HONDA
Mfg Campaign: 11543278
Notice Date: Sep 7, 2023
Recall Date: Sep 7, 2023
Honda (american Honda Motor Co.)
Campaign: 11542044 Other
Sep 1, 2023
Defect Description:

TIRES

Potential Consequences:

Tire sidewall separation. Tire manufacturer has recalled other tires with different mold numbers for this exact same issue but this tire isn't included in recall but has now shown the same issue. This could have caused a catastrophic blowout failure had I not caught.

Corrective Action:

Tire sidewall separation. Tire manufacturer has recalled other tires with different mold numbers for this exact same issue but this tire isn't included in recall but has now shown the same issue. This could have caused a catastrophic blowout failure had I not caught.

Additional Notes:

Tire sidewall separation. Tire manufacturer has recalled other tires with different mold numbers for this exact same issue but this tire isn't included in recall but has now shown the same issue. This could have caused a catastrophic blowout failure had I not caught.

Manufacturer: HONDA
Mfg Campaign: 11542044
Notice Date: Sep 1, 2023
Recall Date: Sep 1, 2023
Honda (american Honda Motor Co.)
Campaign: 11540126 Other
Aug 22, 2023
Defect Description:

STEERING

Potential Consequences:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Corrective Action:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Additional Notes:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Manufacturer: HONDA
Mfg Campaign: 11540126
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Honda (american Honda Motor Co.)
Campaign: 11540126 Other
Aug 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Corrective Action:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Additional Notes:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Manufacturer: HONDA
Mfg Campaign: 11540126
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Honda (american Honda Motor Co.)
Campaign: 11540126 Other
Aug 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Corrective Action:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Additional Notes:

Forward Collision Warning (FCW): At random intervals, the FCW will give a false positive warning of an imminent collision with a car approaching from the opposite direction. This has occurred at various times over the past 2+ years. Comments to this effect to the Honda service representatives have indicated that this anomaly has been reported previously. They have not provided a fix or software update to correct this issue. The event is a safety issue because of the distraction from focusing on the road ahead. Although the automatic braking system has not been employed, the driver may in response to the false warning apply the brakes and cause an accident inadvertently.

Manufacturer: HONDA
Mfg Campaign: 11540126
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Honda (american Honda Motor Co.)
Campaign: 11536295 Other
Aug 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Corrective Action:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Additional Notes:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Manufacturer: HONDA
Mfg Campaign: 11536295
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11536295 Other
Aug 3, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Corrective Action:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Additional Notes:

When using the audio system (Apple Airplay, Bluetooth, Sirius Navigation, or FM Radio), the speakers or radio will at some point start to crackle and make noises similar to static noise, like wires sparking. which causes the music to cut out and shut off completely. Our safety is at risk because the noise is very distracting, it is very annoying, it makes me nervous and angry because it becomes unbearable. I have to stop and turn off the car, turn it back on because I can't use music or browser or anything. I took it to the dealer where I bought it and they told me that it was a factory defect due to poorly installed cables. That creak is now constant that the car is barely drivable in those conditions. The equipment has not been inspected. I was never warned about this defect of the car. And I am sure I am overpaying for this car for it to have such a major and obvious issue.

Manufacturer: HONDA
Mfg Campaign: 11536295
Notice Date: Aug 3, 2023
Recall Date: Aug 3, 2023
Honda (american Honda Motor Co.)
Campaign: 11535759 Other
Aug 1, 2023
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HONDA
Mfg Campaign: 11535759
Notice Date: Aug 1, 2023
Recall Date: Aug 1, 2023
Honda (american Honda Motor Co.)
Campaign: 11534330 Other
Jul 25, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Regarding NHTSA Recall Number 23V-174 Honda Campaign Number: FE5 Service Bulletin Number: 23-035 On May 1st, 2023, we dropped off our vehicle for service at Rick Roush Honda in Medina, Ohio for the recall noted above. Both side mirrors were replaced per the recall. Upon getting the vehicle back from the service department, we noticed that the driver's side (left) mirror had waves in it that made it look like a 'fun house mirror'. The dealership didn't have an additional mirror on hand, so we drove with this replacement mirror for a week until an additional replacement came in. The second replacement was just as bad as the first. Upon pulling off this mirror, the service department grabbed the first replacement as well as the original mirror and compared all three. The waviness didn't appear in any of the mirrors when they weren't installed, however, upon attaching either of the replacement mirrors to the mirror assembly the waviness returned. The service department then decided to install the original mirror back on the vehicle until they could find out what was wrong with the replacements. It's now been 85 days, and the service manager, [XXX] , hasn't heard back from his contacts at Honda in California. He stated they have had 7 to 8 others with the same complaint and are waiting on resolution for them as well. Honda forums posts show others with the same issues at other dealerships with these mirrors. I contacted Honda Customer Care today (7/25/2023) and they provided case # [XXX] with an initial follow-up date between 2-3 business days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Regarding NHTSA Recall Number 23V-174 Honda Campaign Number: FE5 Service Bulletin Number: 23-035 On May 1st, 2023, we dropped off our vehicle for service at Rick Roush Honda in Medina, Ohio for the recall noted above. Both side mirrors were replaced per the recall. Upon getting the vehicle back from the service department, we noticed that the driver's side (left) mirror had waves in it that made it look like a 'fun house mirror'. The dealership didn't have an additional mirror on hand, so we drove with this replacement mirror for a week until an additional replacement came in. The second replacement was just as bad as the first. Upon pulling off this mirror, the service department grabbed the first replacement as well as the original mirror and compared all three. The waviness didn't appear in any of the mirrors when they weren't installed, however, upon attaching either of the replacement mirrors to the mirror assembly the waviness returned. The service department then decided to install the original mirror back on the vehicle until they could find out what was wrong with the replacements. It's now been 85 days, and the service manager, [XXX] , hasn't heard back from his contacts at Honda in California. He stated they have had 7 to 8 others with the same complaint and are waiting on resolution for them as well. Honda forums posts show others with the same issues at other dealerships with these mirrors. I contacted Honda Customer Care today (7/25/2023) and they provided case # [XXX] with an initial follow-up date between 2-3 business days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Regarding NHTSA Recall Number 23V-174 Honda Campaign Number: FE5 Service Bulletin Number: 23-035 On May 1st, 2023, we dropped off our vehicle for service at Rick Roush Honda in Medina, Ohio for the recall noted above. Both side mirrors were replaced per the recall. Upon getting the vehicle back from the service department, we noticed that the driver's side (left) mirror had waves in it that made it look like a 'fun house mirror'. The dealership didn't have an additional mirror on hand, so we drove with this replacement mirror for a week until an additional replacement came in. The second replacement was just as bad as the first. Upon pulling off this mirror, the service department grabbed the first replacement as well as the original mirror and compared all three. The waviness didn't appear in any of the mirrors when they weren't installed, however, upon attaching either of the replacement mirrors to the mirror assembly the waviness returned. The service department then decided to install the original mirror back on the vehicle until they could find out what was wrong with the replacements. It's now been 85 days, and the service manager, [XXX] , hasn't heard back from his contacts at Honda in California. He stated they have had 7 to 8 others with the same complaint and are waiting on resolution for them as well. Honda forums posts show others with the same issues at other dealerships with these mirrors. I contacted Honda Customer Care today (7/25/2023) and they provided case # [XXX] with an initial follow-up date between 2-3 business days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11534330
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023
Honda (american Honda Motor Co.)
Campaign: 11533062 Other
Jul 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Corrective Action:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Additional Notes:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Manufacturer: HONDA
Mfg Campaign: 11533062
Notice Date: Jul 18, 2023
Recall Date: Jul 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11533062 Other
Jul 18, 2023
Defect Description:

ENGINE

Potential Consequences:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Corrective Action:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Additional Notes:

My car is equipped to cut off when you come to a stop. It has failed to restart after taking your foot off the brake a couple of times, and it has been slow to restart many times.

Manufacturer: HONDA
Mfg Campaign: 11533062
Notice Date: Jul 18, 2023
Recall Date: Jul 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11532077 Other
Jul 13, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Driving 65mph on 3 lane highway in l=far left lane in light snow with anti-collision on. Then instantly car auto braked, car slowed dramatically very fast and despite me stepping on gas pedal, car continued at a crawl on major highway. Fortunately no car was close behind or it would have hot me with such rapid decent. I moved to the right shoulder across 3 lanes and car continued to be unresponsive to gas pedal. Honda stated that front camera must have been covered and thus system operated correctly. They did say gas should have responded when I turned the wheel, but it did not. Honda said it won't respond to gas pedal, but this is very dangerous and takes control from driver. The system should be a help but never take control when driver directs otherwise. Had there been more and closer traffic, an accident would have been likely

Corrective Action:

Driving 65mph on 3 lane highway in l=far left lane in light snow with anti-collision on. Then instantly car auto braked, car slowed dramatically very fast and despite me stepping on gas pedal, car continued at a crawl on major highway. Fortunately no car was close behind or it would have hot me with such rapid decent. I moved to the right shoulder across 3 lanes and car continued to be unresponsive to gas pedal. Honda stated that front camera must have been covered and thus system operated correctly. They did say gas should have responded when I turned the wheel, but it did not. Honda said it won't respond to gas pedal, but this is very dangerous and takes control from driver. The system should be a help but never take control when driver directs otherwise. Had there been more and closer traffic, an accident would have been likely

Additional Notes:

Driving 65mph on 3 lane highway in l=far left lane in light snow with anti-collision on. Then instantly car auto braked, car slowed dramatically very fast and despite me stepping on gas pedal, car continued at a crawl on major highway. Fortunately no car was close behind or it would have hot me with such rapid decent. I moved to the right shoulder across 3 lanes and car continued to be unresponsive to gas pedal. Honda stated that front camera must have been covered and thus system operated correctly. They did say gas should have responded when I turned the wheel, but it did not. Honda said it won't respond to gas pedal, but this is very dangerous and takes control from driver. The system should be a help but never take control when driver directs otherwise. Had there been more and closer traffic, an accident would have been likely

Manufacturer: HONDA
Mfg Campaign: 11532077
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023
Honda (american Honda Motor Co.)
Campaign: 11529316 Other
Jun 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Corrective Action:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Additional Notes:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Manufacturer: HONDA
Mfg Campaign: 11529316
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
Honda (american Honda Motor Co.)
Campaign: 11529316 Other
Jun 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Corrective Action:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Additional Notes:

We drove about 100 miles yesterday. It all happened. False Brake light flash and brake applied because of oncoming traffic. Heavy brake application because of car in the left lane making a turn. Can't tell you how many times I've almost been rear ended, and people blasting their horns at me because this foolish car slams on the brakes for no reason. People think I'm brake checking them. Had 2 Hyundai before this, never encountered this. Honda needs to be forced to fix these issues. There are hundreds of similar complaints in online forum about this problem. This has happened many times, especially on an extended trip, like yesterday, over 100 miles round trip. Dealers do not have a fix for this. Honda needs to be forced to address this and fix all problem vehicles.

Manufacturer: HONDA
Mfg Campaign: 11529316
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
Honda (american Honda Motor Co.)
Campaign: 11528172 Other
Jun 21, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Corrective Action:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Additional Notes:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Manufacturer: HONDA
Mfg Campaign: 11528172
Notice Date: Jun 21, 2023
Recall Date: Jun 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11528172 Other
Jun 21, 2023
Defect Description:

ENGINE

Potential Consequences:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Corrective Action:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Additional Notes:

The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.

Manufacturer: HONDA
Mfg Campaign: 11528172
Notice Date: Jun 21, 2023
Recall Date: Jun 21, 2023
Honda (american Honda Motor Co.)
Campaign: 11523966 Other
May 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

The contact owns a 2021 Honda Passport. The contact stated while driving 30 MPH, the Forward Collision Avoidance system erroneously activated. The contact stated the brake warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer and the distance of the Forward Collision Avoidance system was extended. The vehicle was repaired but continued to experience the failure. The contact stated the vehicle had been taken to the local dealer three times, but the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Honda Passport. The contact stated while driving 30 MPH, the Forward Collision Avoidance system erroneously activated. The contact stated the brake warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer and the distance of the Forward Collision Avoidance system was extended. The vehicle was repaired but continued to experience the failure. The contact stated the vehicle had been taken to the local dealer three times, but the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Honda Passport. The contact stated while driving 30 MPH, the Forward Collision Avoidance system erroneously activated. The contact stated the brake warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer and the distance of the Forward Collision Avoidance system was extended. The vehicle was repaired but continued to experience the failure. The contact stated the vehicle had been taken to the local dealer three times, but the vehicle continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Manufacturer: HONDA
Mfg Campaign: 11523966
Notice Date: May 26, 2023
Recall Date: May 26, 2023
Honda (american Honda Motor Co.)
Campaign: 11520930 Other
May 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving at 60mph and the entire dash went blank for about 30seconds. There was no speedometer, warnings, no display at all. After about 30 seconds the tach showed back up followed by the gear indicator and speedometer with the drivers information center showing up last. This happened on Sunday 5/7/23 this has happened once before but it was brief and I wasn’t sure it had actually happened. This time I saw it go blank and watched the whole process of it coming back on.

Corrective Action:

I was driving at 60mph and the entire dash went blank for about 30seconds. There was no speedometer, warnings, no display at all. After about 30 seconds the tach showed back up followed by the gear indicator and speedometer with the drivers information center showing up last. This happened on Sunday 5/7/23 this has happened once before but it was brief and I wasn’t sure it had actually happened. This time I saw it go blank and watched the whole process of it coming back on.

Additional Notes:

I was driving at 60mph and the entire dash went blank for about 30seconds. There was no speedometer, warnings, no display at all. After about 30 seconds the tach showed back up followed by the gear indicator and speedometer with the drivers information center showing up last. This happened on Sunday 5/7/23 this has happened once before but it was brief and I wasn’t sure it had actually happened. This time I saw it go blank and watched the whole process of it coming back on.

Manufacturer: HONDA
Mfg Campaign: 11520930
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Honda (american Honda Motor Co.)
Campaign: 11516499 Other
Apr 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The radio stops and pauses. At times the radio and phone are unusable. When it does come back on the volume is very loud and is shocking . Please see NHTSA ID # 10198172

Corrective Action:

The radio stops and pauses. At times the radio and phone are unusable. When it does come back on the volume is very loud and is shocking . Please see NHTSA ID # 10198172

Additional Notes:

The radio stops and pauses. At times the radio and phone are unusable. When it does come back on the volume is very loud and is shocking . Please see NHTSA ID # 10198172

Manufacturer: HONDA
Mfg Campaign: 11516499
Notice Date: Apr 11, 2023
Recall Date: Apr 11, 2023
Honda (american Honda Motor Co.)
Campaign: 11516326 Other
1 Vehicles Affected
Apr 10, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

I don't know which system failed or malfunctioned. It is available for inspection. While parking at the community parking lot the car accelerated. I wan't able to stop it. It jumped a bumper stop than a curb and drove up a berm and crashed into a tree. (The incident is on film at the clubhouse). I was the only one injured. My knee broke the underside of dashboard (see phpto). I did have other bruises. The vehicle is still at the collision repair shop so it hasn't been seen by the dealer. However I did report the matter to American Honda who assigned a case #13707324 on 3/17/2023. As of this writing I am told they haven't assigned same to a representative. To the best of my knowledge the vehicle has not been inspected. There were no warnings given.

Corrective Action:

I don't know which system failed or malfunctioned. It is available for inspection. While parking at the community parking lot the car accelerated. I wan't able to stop it. It jumped a bumper stop than a curb and drove up a berm and crashed into a tree. (The incident is on film at the clubhouse). I was the only one injured. My knee broke the underside of dashboard (see phpto). I did have other bruises. The vehicle is still at the collision repair shop so it hasn't been seen by the dealer. However I did report the matter to American Honda who assigned a case #13707324 on 3/17/2023. As of this writing I am told they haven't assigned same to a representative. To the best of my knowledge the vehicle has not been inspected. There were no warnings given.

Additional Notes:

I don't know which system failed or malfunctioned. It is available for inspection. While parking at the community parking lot the car accelerated. I wan't able to stop it. It jumped a bumper stop than a curb and drove up a berm and crashed into a tree. (The incident is on film at the clubhouse). I was the only one injured. My knee broke the underside of dashboard (see phpto). I did have other bruises. The vehicle is still at the collision repair shop so it hasn't been seen by the dealer. However I did report the matter to American Honda who assigned a case #13707324 on 3/17/2023. As of this writing I am told they haven't assigned same to a representative. To the best of my knowledge the vehicle has not been inspected. There were no warnings given.

Manufacturer: HONDA
Mfg Campaign: 11516326
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023

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