HONDA PASSPORT 2021

Complete listing of complaints and recalls for this vehicle

156
Complaints
47
Recalls

Complaints & Recalls

156 Complaints 47 Recalls

Official Safety Recalls - Important!

47 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V458000 SAFETY RECALL
124.1K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Potential Risk:
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: VEU, AEV, ZET
Notice Date: Aug 7, 2023
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023

Consumer Complaints

156 Complaints
Honda (american Honda Motor Co.)
Campaign: 11472223 Other
Jul 3, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Corrective Action:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Additional Notes:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Manufacturer: HONDA
Mfg Campaign: 11472223
Notice Date: Jul 3, 2022
Recall Date: Jul 3, 2022
Honda (american Honda Motor Co.)
Campaign: 11472223 Other
Jul 3, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Corrective Action:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Additional Notes:

Car will brake when no one is near sometimes jamming on brakes. I reported it to dealer 2 times. They said no software updates avalable and no codes showing a problem. I left the dealer and drove less than 2 miles down the road when the brakes can on again. I returned to the dealer again when they informed me there is nothing they can do. Maybe I have a fly on the sensor setting it off. I replied don't try to BS me, I'm a CDL Driver for over 40 years.

Manufacturer: HONDA
Mfg Campaign: 11472223
Notice Date: Jul 3, 2022
Recall Date: Jul 3, 2022
Honda (american Honda Motor Co.)
Campaign: 11463733 Other
May 7, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Automatic high beam headlights turn on and off sporadically causing flashing lights for oncoming traffic.

Corrective Action:

Automatic high beam headlights turn on and off sporadically causing flashing lights for oncoming traffic.

Additional Notes:

Automatic high beam headlights turn on and off sporadically causing flashing lights for oncoming traffic.

Manufacturer: HONDA
Mfg Campaign: 11463733
Notice Date: May 7, 2022
Recall Date: May 7, 2022
Honda (american Honda Motor Co.)
Campaign: 11462717 Other
Apr 29, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I purchased a 2021 Honda Passport Sport on April 30, 2021. Since purchasing the Passport, we have experienced a "Phantom Braking" problem, in which the automatic emergency braking system is deployed for a few seconds. This occurs several times a month. We have taken the Passport to a Honda dealer and they claimed that there maybe some type of obstruction on the emergency braking system camera that is causing the problem. We have not seen any obstruction on the camera and clean it regularly, but we still experience the braking issue. While no serious incident has occurred to date, we are extremely concerned that the braking issue could cause our Passport to brake and be rear ended by a car behind us.

Corrective Action:

I purchased a 2021 Honda Passport Sport on April 30, 2021. Since purchasing the Passport, we have experienced a "Phantom Braking" problem, in which the automatic emergency braking system is deployed for a few seconds. This occurs several times a month. We have taken the Passport to a Honda dealer and they claimed that there maybe some type of obstruction on the emergency braking system camera that is causing the problem. We have not seen any obstruction on the camera and clean it regularly, but we still experience the braking issue. While no serious incident has occurred to date, we are extremely concerned that the braking issue could cause our Passport to brake and be rear ended by a car behind us.

Additional Notes:

I purchased a 2021 Honda Passport Sport on April 30, 2021. Since purchasing the Passport, we have experienced a "Phantom Braking" problem, in which the automatic emergency braking system is deployed for a few seconds. This occurs several times a month. We have taken the Passport to a Honda dealer and they claimed that there maybe some type of obstruction on the emergency braking system camera that is causing the problem. We have not seen any obstruction on the camera and clean it regularly, but we still experience the braking issue. While no serious incident has occurred to date, we are extremely concerned that the braking issue could cause our Passport to brake and be rear ended by a car behind us.

Manufacturer: HONDA
Mfg Campaign: 11462717
Notice Date: Apr 29, 2022
Recall Date: Apr 29, 2022
Honda (american Honda Motor Co.)
Campaign: 11460787 Other
Apr 14, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Corrective Action:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Additional Notes:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Manufacturer: HONDA
Mfg Campaign: 11460787
Notice Date: Apr 14, 2022
Recall Date: Apr 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11460787 Other
Apr 14, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Corrective Action:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Additional Notes:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Manufacturer: HONDA
Mfg Campaign: 11460787
Notice Date: Apr 14, 2022
Recall Date: Apr 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11460787 Other
Apr 14, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Corrective Action:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Additional Notes:

My son was driving on the highway with the adaptive cruise control on. The car in front of him stopped suddenly. The dashboard screen system flashed the word "brake" but not in enough time for him to react. He braked hard but he still rear-ended the car in front of him. The problem has not been reproduced or confirmed because the car is no longer drivable. It is sitting at my house waiting for repair of $7,700 damage. I thought the "Honda Sensing System," the combination of the adaptive cruise control and emergency braking, was supposed to bring the car to a halt. My son and his 3 friends were put at risk. I'm very disappointed in the car.

Manufacturer: HONDA
Mfg Campaign: 11460787
Notice Date: Apr 14, 2022
Recall Date: Apr 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11459260 Other
Apr 1, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

My 2021 Honda Passport with under 12K miles has gone into Neutral on its own twice in the past year ( May and October of 2021) It has also slipped into low gear on its own (D1 of an automatic transmission from D3 or D4 in Oct 2021 and March 18 2021. The last incident forced me onto the shoulder to avoid serious injury as I was gaining speed to merge from an entry ramp to a 50 mph, 3 lane Rd. I brought it back to the Honda dealer after the March 18 incident and they told me they couldn't find anything wrong with it. I don't trust this transmission and will be forced to sell it back to Honda but am leery of it happening to someone else who may not be able to avoid an accident like I did. I also reported these incidents to Honda on 03/24/22 (case# 12912165)

Corrective Action:

My 2021 Honda Passport with under 12K miles has gone into Neutral on its own twice in the past year ( May and October of 2021) It has also slipped into low gear on its own (D1 of an automatic transmission from D3 or D4 in Oct 2021 and March 18 2021. The last incident forced me onto the shoulder to avoid serious injury as I was gaining speed to merge from an entry ramp to a 50 mph, 3 lane Rd. I brought it back to the Honda dealer after the March 18 incident and they told me they couldn't find anything wrong with it. I don't trust this transmission and will be forced to sell it back to Honda but am leery of it happening to someone else who may not be able to avoid an accident like I did. I also reported these incidents to Honda on 03/24/22 (case# 12912165)

Additional Notes:

My 2021 Honda Passport with under 12K miles has gone into Neutral on its own twice in the past year ( May and October of 2021) It has also slipped into low gear on its own (D1 of an automatic transmission from D3 or D4 in Oct 2021 and March 18 2021. The last incident forced me onto the shoulder to avoid serious injury as I was gaining speed to merge from an entry ramp to a 50 mph, 3 lane Rd. I brought it back to the Honda dealer after the March 18 incident and they told me they couldn't find anything wrong with it. I don't trust this transmission and will be forced to sell it back to Honda but am leery of it happening to someone else who may not be able to avoid an accident like I did. I also reported these incidents to Honda on 03/24/22 (case# 12912165)

Manufacturer: HONDA
Mfg Campaign: 11459260
Notice Date: Apr 1, 2022
Recall Date: Apr 1, 2022
Honda (american Honda Motor Co.)
Campaign: 11458210 Other
Mar 24, 2022
Defect Description:

ENGINE

Potential Consequences:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Corrective Action:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Additional Notes:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Manufacturer: HONDA
Mfg Campaign: 11458210
Notice Date: Mar 24, 2022
Recall Date: Mar 24, 2022
Honda (american Honda Motor Co.)
Campaign: 11458210 Other
Mar 24, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Corrective Action:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Additional Notes:

Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.

Manufacturer: HONDA
Mfg Campaign: 11458210
Notice Date: Mar 24, 2022
Recall Date: Mar 24, 2022
Honda (american Honda Motor Co.)
Campaign: 11456562 Other
Mar 14, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The headlights iced over completely while driving in light freezing drizzle. When they iced over it was at night and I was no longer able to see well enough to drive safely. These all led headlights need a heating system like emergency lights to prevent this in freezing conditions.

Corrective Action:

The headlights iced over completely while driving in light freezing drizzle. When they iced over it was at night and I was no longer able to see well enough to drive safely. These all led headlights need a heating system like emergency lights to prevent this in freezing conditions.

Additional Notes:

The headlights iced over completely while driving in light freezing drizzle. When they iced over it was at night and I was no longer able to see well enough to drive safely. These all led headlights need a heating system like emergency lights to prevent this in freezing conditions.

Manufacturer: HONDA
Mfg Campaign: 11456562
Notice Date: Mar 14, 2022
Recall Date: Mar 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11456572 Other
Mar 14, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Had the optional transmission cooler installed at the Honda dealership to help increase vehicle towing capacity. After install, when the vehicle shifts from 7-8 gear at light throttle application (approx. 45mph) the transmission makes a grinding noise. Took vehicle back to dealership and they inspected. They contacted Honda tech support and they stated it is a known design defect. They will not address it in anyway even though there are many possibilities to address this. Noise is energy and energy has to dissipate. I am concerned the grinding noise will start to wear something out and cause a failure later in the life of the transmission or the cooler.

Corrective Action:

Had the optional transmission cooler installed at the Honda dealership to help increase vehicle towing capacity. After install, when the vehicle shifts from 7-8 gear at light throttle application (approx. 45mph) the transmission makes a grinding noise. Took vehicle back to dealership and they inspected. They contacted Honda tech support and they stated it is a known design defect. They will not address it in anyway even though there are many possibilities to address this. Noise is energy and energy has to dissipate. I am concerned the grinding noise will start to wear something out and cause a failure later in the life of the transmission or the cooler.

Additional Notes:

Had the optional transmission cooler installed at the Honda dealership to help increase vehicle towing capacity. After install, when the vehicle shifts from 7-8 gear at light throttle application (approx. 45mph) the transmission makes a grinding noise. Took vehicle back to dealership and they inspected. They contacted Honda tech support and they stated it is a known design defect. They will not address it in anyway even though there are many possibilities to address this. Noise is energy and energy has to dissipate. I am concerned the grinding noise will start to wear something out and cause a failure later in the life of the transmission or the cooler.

Manufacturer: HONDA
Mfg Campaign: 11456572
Notice Date: Mar 14, 2022
Recall Date: Mar 14, 2022
Honda (american Honda Motor Co.)
Campaign: 11456230 Other
Mar 10, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Confirmed high pressure fuel pump makes a high pitched “chirp” when engine is warm and at idle.

Corrective Action:

Confirmed high pressure fuel pump makes a high pitched “chirp” when engine is warm and at idle.

Additional Notes:

Confirmed high pressure fuel pump makes a high pitched “chirp” when engine is warm and at idle.

Manufacturer: HONDA
Mfg Campaign: 11456230
Notice Date: Mar 10, 2022
Recall Date: Mar 10, 2022
Honda (american Honda Motor Co.)
Campaign: 11453643 Other
Feb 23, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Corrective Action:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Additional Notes:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Manufacturer: HONDA
Mfg Campaign: 11453643
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
Honda (american Honda Motor Co.)
Campaign: 11453643 Other
Feb 23, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Corrective Action:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Additional Notes:

Vehicle has LED headlights. In snowy conditions at night, buildup on headlights caused extremely reduced visibility. Required frequent pulling over, getting out of vehicle, and clearing headlights. Not a safe situation in the snow. Never had problems with halogen or HID lighting so I suspect it’s a heat issue due to LED lights operating much cooler. Also, snow buildup on grille emblem that houses radar for accident avoidance causes system failure which results in instrument display of failure. The warning box completely covers the speedometer so you have no idea of your speed. Also not good in snowy conditions. This can be turned off, but not while moving, and defeats the purpose of the avoidance system.

Manufacturer: HONDA
Mfg Campaign: 11453643
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
Honda (american Honda Motor Co.)
Campaign: 11450442 Other
Feb 4, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Corrective Action:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Additional Notes:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Manufacturer: HONDA
Mfg Campaign: 11450442
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Honda (american Honda Motor Co.)
Campaign: 11450442 Other
Feb 4, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Corrective Action:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Additional Notes:

Emission System Problem All Wheel Drive Problem Warning light on and off on Dashboard.

Manufacturer: HONDA
Mfg Campaign: 11450442
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Honda (american Honda Motor Co.)
Campaign: 11448988 Other
Jan 26, 2022
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2021 Honda Passport. The contact stated while driving at a slow speed, the brake pedal would intermittently fail to operate as needed without warning. The contact stated that he had to repeatedly pump the brake pedal to stop the vehicle. The dealer was notified of the failure and an appointment was made to inspect the braking system. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 400. Incident happened twice. Vehicle failed to stop when brakes were applied, brakes were applied several times before it stopped without a collision. Second incident happened while consumer shifted the gear in reverse in the parking lot brakes applied would not work. Consumer hit the bollard in front of the parking lot. Speed was approximately 5-10mph. Odometer reading was about 1600. No further occurrences after windshield replacement.

Corrective Action:

The contact owns a 2021 Honda Passport. The contact stated while driving at a slow speed, the brake pedal would intermittently fail to operate as needed without warning. The contact stated that he had to repeatedly pump the brake pedal to stop the vehicle. The dealer was notified of the failure and an appointment was made to inspect the braking system. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 400. Incident happened twice. Vehicle failed to stop when brakes were applied, brakes were applied several times before it stopped without a collision. Second incident happened while consumer shifted the gear in reverse in the parking lot brakes applied would not work. Consumer hit the bollard in front of the parking lot. Speed was approximately 5-10mph. Odometer reading was about 1600. No further occurrences after windshield replacement.

Additional Notes:

The contact owns a 2021 Honda Passport. The contact stated while driving at a slow speed, the brake pedal would intermittently fail to operate as needed without warning. The contact stated that he had to repeatedly pump the brake pedal to stop the vehicle. The dealer was notified of the failure and an appointment was made to inspect the braking system. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 400. Incident happened twice. Vehicle failed to stop when brakes were applied, brakes were applied several times before it stopped without a collision. Second incident happened while consumer shifted the gear in reverse in the parking lot brakes applied would not work. Consumer hit the bollard in front of the parking lot. Speed was approximately 5-10mph. Odometer reading was about 1600. No further occurrences after windshield replacement.

Manufacturer: HONDA
Mfg Campaign: 11448988
Notice Date: Jan 26, 2022
Recall Date: Jan 26, 2022
Honda (american Honda Motor Co.)
Campaign: 11440641 Other
Nov 16, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Multiple times when my car is in drive I will receive a message on the dashboard saying "Transimission Problem. See Manual" When this happen the car automatically shifts into Neutral and will not shift back into any gear other than Park unless I completely restart the car. Many other people have also had this problem, can be seen here https://www.passportforums.com/threads/major-transmission-failure.2984/ I believe there is a major issue with the transmission on some Honda Passports that is potentially fatal. I took the car in once to get it looked at and they could not find anything wrong with the car, it has happened since I took the car in to repair.

Corrective Action:

Multiple times when my car is in drive I will receive a message on the dashboard saying "Transimission Problem. See Manual" When this happen the car automatically shifts into Neutral and will not shift back into any gear other than Park unless I completely restart the car. Many other people have also had this problem, can be seen here https://www.passportforums.com/threads/major-transmission-failure.2984/ I believe there is a major issue with the transmission on some Honda Passports that is potentially fatal. I took the car in once to get it looked at and they could not find anything wrong with the car, it has happened since I took the car in to repair.

Additional Notes:

Multiple times when my car is in drive I will receive a message on the dashboard saying "Transimission Problem. See Manual" When this happen the car automatically shifts into Neutral and will not shift back into any gear other than Park unless I completely restart the car. Many other people have also had this problem, can be seen here https://www.passportforums.com/threads/major-transmission-failure.2984/ I believe there is a major issue with the transmission on some Honda Passports that is potentially fatal. I took the car in once to get it looked at and they could not find anything wrong with the car, it has happened since I took the car in to repair.

Manufacturer: HONDA
Mfg Campaign: 11440641
Notice Date: Nov 16, 2021
Recall Date: Nov 16, 2021
Honda (american Honda Motor Co.)
Campaign: 11436749 Other
Oct 14, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Honda Passport. The contact stated that while driving the 49 mph they noticed their radio suddenly went off and the vehicle's instrument panel blacked out. The vehicle's horn no longer functions properly. The vehicle's windows failed to open and close and the vehicle turned completely off in the middle of the highway losing all power. The contact stated the failure caused an oncoming vehicle to end up rear-ending them. There were no injuries and no medical attention was needed. The vehicle was towed. A police report was filed. The contact took the vehicle to the dealer who was informed by the manufacturer that they were not to proceed forward with any diagnosing or repairs for the vehicle. The manufacturer was made aware of the failure and opened a case regarding the matter. The failure mileage was 3,627.

Corrective Action:

The contact owns a 2021 Honda Passport. The contact stated that while driving the 49 mph they noticed their radio suddenly went off and the vehicle's instrument panel blacked out. The vehicle's horn no longer functions properly. The vehicle's windows failed to open and close and the vehicle turned completely off in the middle of the highway losing all power. The contact stated the failure caused an oncoming vehicle to end up rear-ending them. There were no injuries and no medical attention was needed. The vehicle was towed. A police report was filed. The contact took the vehicle to the dealer who was informed by the manufacturer that they were not to proceed forward with any diagnosing or repairs for the vehicle. The manufacturer was made aware of the failure and opened a case regarding the matter. The failure mileage was 3,627.

Additional Notes:

The contact owns a 2021 Honda Passport. The contact stated that while driving the 49 mph they noticed their radio suddenly went off and the vehicle's instrument panel blacked out. The vehicle's horn no longer functions properly. The vehicle's windows failed to open and close and the vehicle turned completely off in the middle of the highway losing all power. The contact stated the failure caused an oncoming vehicle to end up rear-ending them. There were no injuries and no medical attention was needed. The vehicle was towed. A police report was filed. The contact took the vehicle to the dealer who was informed by the manufacturer that they were not to proceed forward with any diagnosing or repairs for the vehicle. The manufacturer was made aware of the failure and opened a case regarding the matter. The failure mileage was 3,627.

Manufacturer: HONDA
Mfg Campaign: 11436749
Notice Date: Oct 14, 2021
Recall Date: Oct 14, 2021

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