Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Corrective Action:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Additional Notes:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Mfg Campaign: 11625793
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Corrective Action:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Additional Notes:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Mfg Campaign: 11625793
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Corrective Action:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Additional Notes:
My vehicles engine will stop running sometimes while the car is at a complete stop and sometimes while it's in motion. Sometimes the vehicle restarts immediately and sometimes it struggles to restart. The problem happens sporadically sometimes going weeks between occurrences. This has caused me to be stalled in busy traffic and has also caused more dangerous situations where the vehicle loses power while in motion. I have taken the vehicle to a dealer and a local repair shop and neither were able to reproduce or confirm the problem. They each performed what they thought could be helpful maintenance procedures but these did not seem to work. Other than the local repair shop and the dealer nobody else has inspected the vehicle.
Mfg Campaign: 11625793
Recall Date: Nov 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Around October 1, 2024 we were driving home and our entire dashboard lit up. The car still drove but lost all power. Concerned we would cause an accident as we were in a busy section of town, we immediately turned around and limped it to our independent mechanic. Upon inspection by the mechanic the following day, we were sent a list of codes. The mechanic also sent a video of the engine, explaining it sounded like a blown engine. He advised replacing the engine. The mechanic, who was previously a Honda technician, said he had rarely seen a Honda engine blow with so few miles. Given his experience and expertise, we moved forward with replacing the engine on October 9, 2024.
Corrective Action:
Around October 1, 2024 we were driving home and our entire dashboard lit up. The car still drove but lost all power. Concerned we would cause an accident as we were in a busy section of town, we immediately turned around and limped it to our independent mechanic. Upon inspection by the mechanic the following day, we were sent a list of codes. The mechanic also sent a video of the engine, explaining it sounded like a blown engine. He advised replacing the engine. The mechanic, who was previously a Honda technician, said he had rarely seen a Honda engine blow with so few miles. Given his experience and expertise, we moved forward with replacing the engine on October 9, 2024.
Additional Notes:
Around October 1, 2024 we were driving home and our entire dashboard lit up. The car still drove but lost all power. Concerned we would cause an accident as we were in a busy section of town, we immediately turned around and limped it to our independent mechanic. Upon inspection by the mechanic the following day, we were sent a list of codes. The mechanic also sent a video of the engine, explaining it sounded like a blown engine. He advised replacing the engine. The mechanic, who was previously a Honda technician, said he had rarely seen a Honda engine blow with so few miles. Given his experience and expertise, we moved forward with replacing the engine on October 9, 2024.
Mfg Campaign: 11625693
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Corrective Action:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Additional Notes:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Mfg Campaign: 11625698
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Corrective Action:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Additional Notes:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Mfg Campaign: 11625698
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Corrective Action:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Additional Notes:
Car keeps hesitating to accelerate, stalled a few times & is burning through gas extremely quickly. Error code "engine emissions problem" came up, believe this is part of the recall
Mfg Campaign: 11625698
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine started to make noise at around 130,000- difficult to get diagnosed- engine noise went away - engine started to run rough at around 147,000: changed plugs and coils along with air filter- engine power returned momentarily but then the engine started to get noisy - diagnosis was engine failure due to possible rod bearing letting go. Vehicle ran so rough- it was parked. 151,000 miles - regular maintenance and oil changes.
Corrective Action:
Engine started to make noise at around 130,000- difficult to get diagnosed- engine noise went away - engine started to run rough at around 147,000: changed plugs and coils along with air filter- engine power returned momentarily but then the engine started to get noisy - diagnosis was engine failure due to possible rod bearing letting go. Vehicle ran so rough- it was parked. 151,000 miles - regular maintenance and oil changes.
Additional Notes:
Engine started to make noise at around 130,000- difficult to get diagnosed- engine noise went away - engine started to run rough at around 147,000: changed plugs and coils along with air filter- engine power returned momentarily but then the engine started to get noisy - diagnosis was engine failure due to possible rod bearing letting go. Vehicle ran so rough- it was parked. 151,000 miles - regular maintenance and oil changes.
Mfg Campaign: 11625720
Recall Date: Nov 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When I am at a complete stop all the sudden when I want to accelerate my engine shuts off and all the warnings come up, this is very dangerous as it has happened to me a few times when I have cars behind me and my cars slows down and does not accelerate. I have to turn off the car and restart like 2 or 3 times to go back to normal. Could be the auto restart, I have tried turning it off when I get in the car but since this can only be done once you turn it on not permanently if you forget then this could happen. Is unknown when it happens but definitely a safety issue.
Corrective Action:
When I am at a complete stop all the sudden when I want to accelerate my engine shuts off and all the warnings come up, this is very dangerous as it has happened to me a few times when I have cars behind me and my cars slows down and does not accelerate. I have to turn off the car and restart like 2 or 3 times to go back to normal. Could be the auto restart, I have tried turning it off when I get in the car but since this can only be done once you turn it on not permanently if you forget then this could happen. Is unknown when it happens but definitely a safety issue.
Additional Notes:
When I am at a complete stop all the sudden when I want to accelerate my engine shuts off and all the warnings come up, this is very dangerous as it has happened to me a few times when I have cars behind me and my cars slows down and does not accelerate. I have to turn off the car and restart like 2 or 3 times to go back to normal. Could be the auto restart, I have tried turning it off when I get in the car but since this can only be done once you turn it on not permanently if you forget then this could happen. Is unknown when it happens but definitely a safety issue.
Mfg Campaign: 11625534
Recall Date: Nov 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine stall out while driving in highway was able to cruse to safety. Check engine light on and was unable to restart. Was told by local mechanic that the engine jump timing and damage the valves. Vehicle is not operational.No warning lights just happened. VIN was not in range with Hondas engine recall.
Corrective Action:
Engine stall out while driving in highway was able to cruse to safety. Check engine light on and was unable to restart. Was told by local mechanic that the engine jump timing and damage the valves. Vehicle is not operational.No warning lights just happened. VIN was not in range with Hondas engine recall.
Additional Notes:
Engine stall out while driving in highway was able to cruse to safety. Check engine light on and was unable to restart. Was told by local mechanic that the engine jump timing and damage the valves. Vehicle is not operational.No warning lights just happened. VIN was not in range with Hondas engine recall.
Mfg Campaign: 11625235
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On Sept 29, my vehicle’s engine light came on while driving on a hwy. I have kept the vehicle serviced, and have all maintenance records. Due to minimal shoulder space, I continued to the nearest turnoff, and before approaching the turnoff the engine shut off entirely, creating a dangerous situation (no power, no power steering or power brakes), and I was forced to cross the highway by coasting. My vehicle was undriveable and towed to a Honda dealership, where I was told the engine was finished. I found a recall linked to engine failure, but Honda claims my VIN isn’t included, though it likely came off the assembly line during the affected period (May-June 2016) and the symptoms are indicative of the recall. https://static.nhtsa.gov/odi/inv/2024/INOA-RQ24013-27484.pdf
Corrective Action:
On Sept 29, my vehicle’s engine light came on while driving on a hwy. I have kept the vehicle serviced, and have all maintenance records. Due to minimal shoulder space, I continued to the nearest turnoff, and before approaching the turnoff the engine shut off entirely, creating a dangerous situation (no power, no power steering or power brakes), and I was forced to cross the highway by coasting. My vehicle was undriveable and towed to a Honda dealership, where I was told the engine was finished. I found a recall linked to engine failure, but Honda claims my VIN isn’t included, though it likely came off the assembly line during the affected period (May-June 2016) and the symptoms are indicative of the recall. https://static.nhtsa.gov/odi/inv/2024/INOA-RQ24013-27484.pdf
Additional Notes:
On Sept 29, my vehicle’s engine light came on while driving on a hwy. I have kept the vehicle serviced, and have all maintenance records. Due to minimal shoulder space, I continued to the nearest turnoff, and before approaching the turnoff the engine shut off entirely, creating a dangerous situation (no power, no power steering or power brakes), and I was forced to cross the highway by coasting. My vehicle was undriveable and towed to a Honda dealership, where I was told the engine was finished. I found a recall linked to engine failure, but Honda claims my VIN isn’t included, though it likely came off the assembly line during the affected period (May-June 2016) and the symptoms are indicative of the recall. https://static.nhtsa.gov/odi/inv/2024/INOA-RQ24013-27484.pdf
Mfg Campaign: 11625312
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My engine failed at 133,000 miles and had to be replaced. I have owned Hondas for many years and found them to be very reliable vehicles. No accident was involved but I was very surprised that the engine failed so early with no apparent causes. I understand that there have been many issues with engines with 2016 Pilots so I wanted to report my problem in case there is a manufacturing issue that needs to be corrected for safety issues.
Corrective Action:
My engine failed at 133,000 miles and had to be replaced. I have owned Hondas for many years and found them to be very reliable vehicles. No accident was involved but I was very surprised that the engine failed so early with no apparent causes. I understand that there have been many issues with engines with 2016 Pilots so I wanted to report my problem in case there is a manufacturing issue that needs to be corrected for safety issues.
Additional Notes:
My engine failed at 133,000 miles and had to be replaced. I have owned Hondas for many years and found them to be very reliable vehicles. No accident was involved but I was very surprised that the engine failed so early with no apparent causes. I understand that there have been many issues with engines with 2016 Pilots so I wanted to report my problem in case there is a manufacturing issue that needs to be corrected for safety issues.
Mfg Campaign: 11625371
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 Honda Pilot engine rods failed on 1/31/2024 causing complete engine failure. My pilot was not recalled. Honda wanted $10920 to replace my engine. I negotiated with Honda and my out of pocket cost was $7000.
Corrective Action:
My 2016 Honda Pilot engine rods failed on 1/31/2024 causing complete engine failure. My pilot was not recalled. Honda wanted $10920 to replace my engine. I negotiated with Honda and my out of pocket cost was $7000.
Additional Notes:
My 2016 Honda Pilot engine rods failed on 1/31/2024 causing complete engine failure. My pilot was not recalled. Honda wanted $10920 to replace my engine. I negotiated with Honda and my out of pocket cost was $7000.
Mfg Campaign: 11625373
Recall Date: Nov 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that valve timing needed to be completed. The vehicle was repaired. The contact stated that the engine had since started making an abnormal knocking sound. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the vehicle and determined that the engine connecting rod bearings were failing and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that valve timing needed to be completed. The vehicle was repaired. The contact stated that the engine had since started making an abnormal knocking sound. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the vehicle and determined that the engine connecting rod bearings were failing and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that valve timing needed to be completed. The vehicle was repaired. The contact stated that the engine had since started making an abnormal knocking sound. The contact had taken the vehicle back to the same dealer. The dealer diagnosed the vehicle and determined that the engine connecting rod bearings were failing and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 138,000.
Mfg Campaign: 11624944
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2016 Honda Pilot started making a terrible clacking sound when I was driving it a few weeks ago. I brought it into my local auto mechanic and he told me the sound was coming from the engine and that it would probably have to be replaced but that he did not do that work. He told me it would be dangerous to drive, and that I should have it towed to another repair shop that does engine work to confirm his opinion. I did, and they did confirm that it would need a new engine. I then had it towed to a Honda dealership for a final opinion, in hopes that they could give me a break on putting in a new engine since my car was out of warranty but only had less than 75,000 miles on it, relatively low for engine problems. They did confirm that I would need a new engine and stated that it may be a rod. I have always gotten regular oil changes, and have not had many other problems with the car. They had been giving me the run around regarding paying for anything, and the other day refused outright to pay for anything. I have been without a car for 3 weeks now.
Corrective Action:
My 2016 Honda Pilot started making a terrible clacking sound when I was driving it a few weeks ago. I brought it into my local auto mechanic and he told me the sound was coming from the engine and that it would probably have to be replaced but that he did not do that work. He told me it would be dangerous to drive, and that I should have it towed to another repair shop that does engine work to confirm his opinion. I did, and they did confirm that it would need a new engine. I then had it towed to a Honda dealership for a final opinion, in hopes that they could give me a break on putting in a new engine since my car was out of warranty but only had less than 75,000 miles on it, relatively low for engine problems. They did confirm that I would need a new engine and stated that it may be a rod. I have always gotten regular oil changes, and have not had many other problems with the car. They had been giving me the run around regarding paying for anything, and the other day refused outright to pay for anything. I have been without a car for 3 weeks now.
Additional Notes:
My 2016 Honda Pilot started making a terrible clacking sound when I was driving it a few weeks ago. I brought it into my local auto mechanic and he told me the sound was coming from the engine and that it would probably have to be replaced but that he did not do that work. He told me it would be dangerous to drive, and that I should have it towed to another repair shop that does engine work to confirm his opinion. I did, and they did confirm that it would need a new engine. I then had it towed to a Honda dealership for a final opinion, in hopes that they could give me a break on putting in a new engine since my car was out of warranty but only had less than 75,000 miles on it, relatively low for engine problems. They did confirm that I would need a new engine and stated that it may be a rod. I have always gotten regular oil changes, and have not had many other problems with the car. They had been giving me the run around regarding paying for anything, and the other day refused outright to pay for anything. I have been without a car for 3 weeks now.
Mfg Campaign: 11624954
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving a knocking sound started progressively getting worse. I took it into the Honda dealership. They said I had the same engine rod problem as covered by the recall, but my VIN wasn't covered. I was told driving it was dangerous and it could lose power at anytime.
Corrective Action:
While driving a knocking sound started progressively getting worse. I took it into the Honda dealership. They said I had the same engine rod problem as covered by the recall, but my VIN wasn't covered. I was told driving it was dangerous and it could lose power at anytime.
Additional Notes:
While driving a knocking sound started progressively getting worse. I took it into the Honda dealership. They said I had the same engine rod problem as covered by the recall, but my VIN wasn't covered. I was told driving it was dangerous and it could lose power at anytime.
Mfg Campaign: 11624973
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle was not functioning properly and was running badly on Friday 10/25/2024. The SUV was dropped off at Reeves Honda on 10/26/2024. Vehicle was picked up from the Honda dealership on 10/28/2024. The dealership service department reported a transmission code and the transmission and , torque converter would need to be replaced. Additionally, a failing AC compressor was noted and spark plugs needed to be changed at 100,000 miles. The vehicle currently has approximately 87,100 miles. On 11/3/2024 the spark plugs were replaced by myself. The car was test, drove and appeared to be running fine. However, the engine continues to have a mild knocking sound. They did not appear to be any issue with the Transmission/gear-shifting and appeared to be smooth. On 11/7/2024 while my son was driving to school suddenly stopped at the intersection of Davis and precinct line. A tow truck was required to tow the vehicle back to our home. After close inspection of starter alternator, battery, and virtually all fuses and relays without indication of problem. Code reader was applied to the ODB port and no codes were seen. An attempt to rotate engine was unsuccessful, indicating a seized or locked engine. On 11/13/2024 call to dealership for advice. The dealership denies any engine issues or any complaints of engine issues however, in their paperwork it specifically states that customer indicated a check engine light during the event on 10/25/2024 and that the engine was not idling and had a knocking sound. When the vehicle was driven to the Honda dealership on 10/26/24. To be running extremely with the very mild knocking sound again noted from the engine.
Corrective Action:
The vehicle was not functioning properly and was running badly on Friday 10/25/2024. The SUV was dropped off at Reeves Honda on 10/26/2024. Vehicle was picked up from the Honda dealership on 10/28/2024. The dealership service department reported a transmission code and the transmission and , torque converter would need to be replaced. Additionally, a failing AC compressor was noted and spark plugs needed to be changed at 100,000 miles. The vehicle currently has approximately 87,100 miles. On 11/3/2024 the spark plugs were replaced by myself. The car was test, drove and appeared to be running fine. However, the engine continues to have a mild knocking sound. They did not appear to be any issue with the Transmission/gear-shifting and appeared to be smooth. On 11/7/2024 while my son was driving to school suddenly stopped at the intersection of Davis and precinct line. A tow truck was required to tow the vehicle back to our home. After close inspection of starter alternator, battery, and virtually all fuses and relays without indication of problem. Code reader was applied to the ODB port and no codes were seen. An attempt to rotate engine was unsuccessful, indicating a seized or locked engine. On 11/13/2024 call to dealership for advice. The dealership denies any engine issues or any complaints of engine issues however, in their paperwork it specifically states that customer indicated a check engine light during the event on 10/25/2024 and that the engine was not idling and had a knocking sound. When the vehicle was driven to the Honda dealership on 10/26/24. To be running extremely with the very mild knocking sound again noted from the engine.
Additional Notes:
The vehicle was not functioning properly and was running badly on Friday 10/25/2024. The SUV was dropped off at Reeves Honda on 10/26/2024. Vehicle was picked up from the Honda dealership on 10/28/2024. The dealership service department reported a transmission code and the transmission and , torque converter would need to be replaced. Additionally, a failing AC compressor was noted and spark plugs needed to be changed at 100,000 miles. The vehicle currently has approximately 87,100 miles. On 11/3/2024 the spark plugs were replaced by myself. The car was test, drove and appeared to be running fine. However, the engine continues to have a mild knocking sound. They did not appear to be any issue with the Transmission/gear-shifting and appeared to be smooth. On 11/7/2024 while my son was driving to school suddenly stopped at the intersection of Davis and precinct line. A tow truck was required to tow the vehicle back to our home. After close inspection of starter alternator, battery, and virtually all fuses and relays without indication of problem. Code reader was applied to the ODB port and no codes were seen. An attempt to rotate engine was unsuccessful, indicating a seized or locked engine. On 11/13/2024 call to dealership for advice. The dealership denies any engine issues or any complaints of engine issues however, in their paperwork it specifically states that customer indicated a check engine light during the event on 10/25/2024 and that the engine was not idling and had a knocking sound. When the vehicle was driven to the Honda dealership on 10/26/24. To be running extremely with the very mild knocking sound again noted from the engine.
Mfg Campaign: 11624983
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 78,500.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 78,500.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 78,500.
Mfg Campaign: 11625018
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that his wife was driving at 35 MPH when she depressed the accelerator pedal and the vehicle failed to respond. The vehicle was towed by an independent mechanic where it was diagnosed that the engine failed. The vehicle was repaired. The contact was relating the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) however the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the recall and the repairs were completed by an independent mechanic. The failure mileage was 135,830.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that his wife was driving at 35 MPH when she depressed the accelerator pedal and the vehicle failed to respond. The vehicle was towed by an independent mechanic where it was diagnosed that the engine failed. The vehicle was repaired. The contact was relating the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) however the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the recall and the repairs were completed by an independent mechanic. The failure mileage was 135,830.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that his wife was driving at 35 MPH when she depressed the accelerator pedal and the vehicle failed to respond. The vehicle was towed by an independent mechanic where it was diagnosed that the engine failed. The vehicle was repaired. The contact was relating the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) however the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the recall and the repairs were completed by an independent mechanic. The failure mileage was 135,830.
Mfg Campaign: 11625049
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Purchase Honda Certified with around 38,000 miles. Within days of owning became apparent there were drivetrain issues. In higher gears while cruising at speeds between 25 and 60 MPH, the car would pulse -- the speed goes up and down and the tachometer indicated same with RPM pulsing. I've had the vehicle at the dealership shop 7 times and very little was done to remedy. Very nearly one year later - near the end of the extended warranty they finally correctly identified, acknowledged and made an attempt to solve with a triple flush of the transmission fluid. That seems to have solved the pulsing issue, but a couple months later the transmission began making a loud clunking judder noise when shifting lower gears while accelerating. Also apparent the transmission is slipping. Very poor gas mileage and tach shows unreasonably high RPMs for given speed. Vehicle still has less than 60,000 miles and is undriveable. Been sitting undriven in my driveway for nearly 3 months. Of course the pulsing behavior that was evident for a year was a bit of a driving hazard. Now the clunking transmission is also a hazard. Only a matter of time until there is a major failure. Only once, briefly, have I seen a warning indicator.
Corrective Action:
Purchase Honda Certified with around 38,000 miles. Within days of owning became apparent there were drivetrain issues. In higher gears while cruising at speeds between 25 and 60 MPH, the car would pulse -- the speed goes up and down and the tachometer indicated same with RPM pulsing. I've had the vehicle at the dealership shop 7 times and very little was done to remedy. Very nearly one year later - near the end of the extended warranty they finally correctly identified, acknowledged and made an attempt to solve with a triple flush of the transmission fluid. That seems to have solved the pulsing issue, but a couple months later the transmission began making a loud clunking judder noise when shifting lower gears while accelerating. Also apparent the transmission is slipping. Very poor gas mileage and tach shows unreasonably high RPMs for given speed. Vehicle still has less than 60,000 miles and is undriveable. Been sitting undriven in my driveway for nearly 3 months. Of course the pulsing behavior that was evident for a year was a bit of a driving hazard. Now the clunking transmission is also a hazard. Only a matter of time until there is a major failure. Only once, briefly, have I seen a warning indicator.
Additional Notes:
Purchase Honda Certified with around 38,000 miles. Within days of owning became apparent there were drivetrain issues. In higher gears while cruising at speeds between 25 and 60 MPH, the car would pulse -- the speed goes up and down and the tachometer indicated same with RPM pulsing. I've had the vehicle at the dealership shop 7 times and very little was done to remedy. Very nearly one year later - near the end of the extended warranty they finally correctly identified, acknowledged and made an attempt to solve with a triple flush of the transmission fluid. That seems to have solved the pulsing issue, but a couple months later the transmission began making a loud clunking judder noise when shifting lower gears while accelerating. Also apparent the transmission is slipping. Very poor gas mileage and tach shows unreasonably high RPMs for given speed. Vehicle still has less than 60,000 miles and is undriveable. Been sitting undriven in my driveway for nearly 3 months. Of course the pulsing behavior that was evident for a year was a bit of a driving hazard. Now the clunking transmission is also a hazard. Only a matter of time until there is a major failure. Only once, briefly, have I seen a warning indicator.
Mfg Campaign: 11625074
Recall Date: Nov 13, 2024
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Valencia, CA • 36 yrs
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