Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Corrective Action:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Additional Notes:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Mfg Campaign: 11676635
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Corrective Action:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Additional Notes:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Mfg Campaign: 11676635
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Corrective Action:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Additional Notes:
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
Mfg Campaign: 11676635
Recall Date: Jul 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Corrective Action:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Additional Notes:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Mfg Campaign: 11676385
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Corrective Action:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Additional Notes:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Mfg Campaign: 11676385
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Corrective Action:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Additional Notes:
ACC, LKAS, collision avoidance, and other safety features lights all came on at once.
Mfg Campaign: 11676385
Recall Date: Jul 26, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After fixing a few of the recalls, the alarm on my 2017 Honda Pilot would start going off at random times. After several attempted fixes - replacing the key fob batteries, replacing the car battery - the issue has persisted and we noticed a clicking noise coming from the dash. Essentially the car would attempt to turn on without anyone near it. There are no warning messages present. Thus far, it has not replicated while driving. We have just taken the issue to the Honda dealer and they have come back with a $1400 charge to replace the Smart Power Control Module. In researching the issue, I've seen a number of owners have this issue with 2016-2018 Pilots and even seen some complaints in your database.
Corrective Action:
After fixing a few of the recalls, the alarm on my 2017 Honda Pilot would start going off at random times. After several attempted fixes - replacing the key fob batteries, replacing the car battery - the issue has persisted and we noticed a clicking noise coming from the dash. Essentially the car would attempt to turn on without anyone near it. There are no warning messages present. Thus far, it has not replicated while driving. We have just taken the issue to the Honda dealer and they have come back with a $1400 charge to replace the Smart Power Control Module. In researching the issue, I've seen a number of owners have this issue with 2016-2018 Pilots and even seen some complaints in your database.
Additional Notes:
After fixing a few of the recalls, the alarm on my 2017 Honda Pilot would start going off at random times. After several attempted fixes - replacing the key fob batteries, replacing the car battery - the issue has persisted and we noticed a clicking noise coming from the dash. Essentially the car would attempt to turn on without anyone near it. There are no warning messages present. Thus far, it has not replicated while driving. We have just taken the issue to the Honda dealer and they have come back with a $1400 charge to replace the Smart Power Control Module. In researching the issue, I've seen a number of owners have this issue with 2016-2018 Pilots and even seen some complaints in your database.
Mfg Campaign: 11674454
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine fails to restart on its own after a complete stop at a traffic light or intersection with the auto idle mode on.
Corrective Action:
The engine fails to restart on its own after a complete stop at a traffic light or intersection with the auto idle mode on.
Additional Notes:
The engine fails to restart on its own after a complete stop at a traffic light or intersection with the auto idle mode on.
Mfg Campaign: 11674590
Recall Date: Jul 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I feel the engine is failing
Corrective Action:
I feel the engine is failing
Additional Notes:
I feel the engine is failing
Mfg Campaign: 11674178
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I feel the engine is failing
Corrective Action:
I feel the engine is failing
Additional Notes:
I feel the engine is failing
Mfg Campaign: 11674178
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I feel the engine is failing
Corrective Action:
I feel the engine is failing
Additional Notes:
I feel the engine is failing
Mfg Campaign: 11674178
Recall Date: Jul 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
Mfg Campaign: 11673783
Recall Date: Jul 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2017 FWD Honda Pilot, Current miles 67k. In June 2025, Morning start, car makes whining noice when idle and gets louder while driving. Pilot then loses power, poor acceleration, starts to stall and steering wheel jerk. NO WARNING LIGHT / CHECK ENGINE ON DASHBOARD. (Common for light not to come on) Not putting my family and others at risk Pilot was taken to nearby dealer for diagnostics. I was told high pressure fuel pump needs fail / need replacement. Advisor at dealer sent out Goodwill request for replacement and was denied any repair. This is known problem on "2017-2020 Acura and Honda vehicles" Part #16790-RLV-305 - PUPM ASSY IS COVERED under Emission Warranty 84month / 70k miles. Why did Honda denied repair(?) Called American Honda Motor co., Inc. recall line Center and submit another request for repair. waiting for call back.
Corrective Action:
2017 FWD Honda Pilot, Current miles 67k. In June 2025, Morning start, car makes whining noice when idle and gets louder while driving. Pilot then loses power, poor acceleration, starts to stall and steering wheel jerk. NO WARNING LIGHT / CHECK ENGINE ON DASHBOARD. (Common for light not to come on) Not putting my family and others at risk Pilot was taken to nearby dealer for diagnostics. I was told high pressure fuel pump needs fail / need replacement. Advisor at dealer sent out Goodwill request for replacement and was denied any repair. This is known problem on "2017-2020 Acura and Honda vehicles" Part #16790-RLV-305 - PUPM ASSY IS COVERED under Emission Warranty 84month / 70k miles. Why did Honda denied repair(?) Called American Honda Motor co., Inc. recall line Center and submit another request for repair. waiting for call back.
Additional Notes:
2017 FWD Honda Pilot, Current miles 67k. In June 2025, Morning start, car makes whining noice when idle and gets louder while driving. Pilot then loses power, poor acceleration, starts to stall and steering wheel jerk. NO WARNING LIGHT / CHECK ENGINE ON DASHBOARD. (Common for light not to come on) Not putting my family and others at risk Pilot was taken to nearby dealer for diagnostics. I was told high pressure fuel pump needs fail / need replacement. Advisor at dealer sent out Goodwill request for replacement and was denied any repair. This is known problem on "2017-2020 Acura and Honda vehicles" Part #16790-RLV-305 - PUPM ASSY IS COVERED under Emission Warranty 84month / 70k miles. Why did Honda denied repair(?) Called American Honda Motor co., Inc. recall line Center and submit another request for repair. waiting for call back.
Mfg Campaign: 11672969
Recall Date: Jul 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I believe my vehicle is impacted by the Honda/Acura related to recall 23V751000(Engine Damage from Connecting Rod Bearing Wear A damaged engine may run improperly or stall while driving). Ticking noise in engine. 2017 Honda Pilot 40,028 miles on it. Dealership has advised that this is not part of the VIN recall, the connecting rod bearing is spun and I now need to replace the engine.
Corrective Action:
I believe my vehicle is impacted by the Honda/Acura related to recall 23V751000(Engine Damage from Connecting Rod Bearing Wear A damaged engine may run improperly or stall while driving). Ticking noise in engine. 2017 Honda Pilot 40,028 miles on it. Dealership has advised that this is not part of the VIN recall, the connecting rod bearing is spun and I now need to replace the engine.
Additional Notes:
I believe my vehicle is impacted by the Honda/Acura related to recall 23V751000(Engine Damage from Connecting Rod Bearing Wear A damaged engine may run improperly or stall while driving). Ticking noise in engine. 2017 Honda Pilot 40,028 miles on it. Dealership has advised that this is not part of the VIN recall, the connecting rod bearing is spun and I now need to replace the engine.
Mfg Campaign: 11672329
Recall Date: Jul 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car began making a grinding noise, shimmied and surged. Independent mechanic found documentation online that Honda reported that if this occurred in 2017 Honda Pilots the problem could be the Fuel Pump Direct Injection High Pressure part. To correct problem this part must be replaced. Mechanic did replace this part which corrected the problems.
Corrective Action:
The car began making a grinding noise, shimmied and surged. Independent mechanic found documentation online that Honda reported that if this occurred in 2017 Honda Pilots the problem could be the Fuel Pump Direct Injection High Pressure part. To correct problem this part must be replaced. Mechanic did replace this part which corrected the problems.
Additional Notes:
The car began making a grinding noise, shimmied and surged. Independent mechanic found documentation online that Honda reported that if this occurred in 2017 Honda Pilots the problem could be the Fuel Pump Direct Injection High Pressure part. To correct problem this part must be replaced. Mechanic did replace this part which corrected the problems.
Mfg Campaign: 11671988
Recall Date: Jul 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Around 52,000 miles, my front lower control arms started cracking. Around 57,000 miles, my front left strut assembly failed and started leaking oil. Based on a review of other complaints, these are known issues.
Corrective Action:
Around 52,000 miles, my front lower control arms started cracking. Around 57,000 miles, my front left strut assembly failed and started leaking oil. Based on a review of other complaints, these are known issues.
Additional Notes:
Around 52,000 miles, my front lower control arms started cracking. Around 57,000 miles, my front left strut assembly failed and started leaking oil. Based on a review of other complaints, these are known issues.
Mfg Campaign: 11670800
Recall Date: Jul 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.
Corrective Action:
Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.
Additional Notes:
Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.
Mfg Campaign: 11670222
Recall Date: Jun 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine developed bottom end knock. We brought it into the Honda dealership and they opened the engine from the oilpan to conduct an inspection. The dealership confirmed that the crankshaft bearings have scoring and the engine short block or whole engine needs to be replaced. This is the same issue that is being investigated under NHTSA Action Number: RQ24013. There is a recall for this exact same issue for Honda Pilots model years 2016, 2018, 2019, but ours is a 2017 -- the active recall is Part 573 Safety Recall Report 23V-751. The dealership contacted Honda, who is only willing to issue a courtesy discount, so that the cost to fix is $8,000 to $9,000. The car only has 115,000 miles and has been regularly serviced by the dealership for oil changes and all other recommended repairs and service when due, so this is likely a defect with the crankshaft. The dealership that conducted the examination is Muller Honda at 550 Skokie Valley Rd, Highland Park, IL 60035
Corrective Action:
The engine developed bottom end knock. We brought it into the Honda dealership and they opened the engine from the oilpan to conduct an inspection. The dealership confirmed that the crankshaft bearings have scoring and the engine short block or whole engine needs to be replaced. This is the same issue that is being investigated under NHTSA Action Number: RQ24013. There is a recall for this exact same issue for Honda Pilots model years 2016, 2018, 2019, but ours is a 2017 -- the active recall is Part 573 Safety Recall Report 23V-751. The dealership contacted Honda, who is only willing to issue a courtesy discount, so that the cost to fix is $8,000 to $9,000. The car only has 115,000 miles and has been regularly serviced by the dealership for oil changes and all other recommended repairs and service when due, so this is likely a defect with the crankshaft. The dealership that conducted the examination is Muller Honda at 550 Skokie Valley Rd, Highland Park, IL 60035
Additional Notes:
The engine developed bottom end knock. We brought it into the Honda dealership and they opened the engine from the oilpan to conduct an inspection. The dealership confirmed that the crankshaft bearings have scoring and the engine short block or whole engine needs to be replaced. This is the same issue that is being investigated under NHTSA Action Number: RQ24013. There is a recall for this exact same issue for Honda Pilots model years 2016, 2018, 2019, but ours is a 2017 -- the active recall is Part 573 Safety Recall Report 23V-751. The dealership contacted Honda, who is only willing to issue a courtesy discount, so that the cost to fix is $8,000 to $9,000. The car only has 115,000 miles and has been regularly serviced by the dealership for oil changes and all other recommended repairs and service when due, so this is likely a defect with the crankshaft. The dealership that conducted the examination is Muller Honda at 550 Skokie Valley Rd, Highland Park, IL 60035
Mfg Campaign: 11667852
Recall Date: Jun 18, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving 70 MPH, the contact heard a chirping sound coming from the engine. The contact pulled over to the right side of the road and waited for tow assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,400.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving 70 MPH, the contact heard a chirping sound coming from the engine. The contact pulled over to the right side of the road and waited for tow assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,400.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving 70 MPH, the contact heard a chirping sound coming from the engine. The contact pulled over to the right side of the road and waited for tow assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,400.
Mfg Campaign: 11667396
Recall Date: Jun 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Connecting rod bearing failure at 118,000 miles. Followed all recommended Honda service schedules at authorized Honda dealerships. Need to replace crankshaft, main bearings, #2 cylinder connecting rod and connecting rod bearings and all related gaskets, o-rings, seals, etc. Could have been major safety issue if I was driving when the engine failed. Vehicle is at a Honda dealership and Honda corporate told me, sorry, but out of warranty. Worse customer service experience in my lifetime. No vehicle regardless of manufacturer and regular servicing should require this type of repair, ever at this mileage. There is a manufacturing defect since model years on both sides of the 2017 model are currently involved with engine recalls per the information below. Quite the coincidence that my Pilot experienced the exact same failure. No warning lights became illuminated. Engine and engine cooling: Engine: Hard parts internal/mechanical Recall date 2023-11-12 Recall no. 23V751000 Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Corrective Action:
Connecting rod bearing failure at 118,000 miles. Followed all recommended Honda service schedules at authorized Honda dealerships. Need to replace crankshaft, main bearings, #2 cylinder connecting rod and connecting rod bearings and all related gaskets, o-rings, seals, etc. Could have been major safety issue if I was driving when the engine failed. Vehicle is at a Honda dealership and Honda corporate told me, sorry, but out of warranty. Worse customer service experience in my lifetime. No vehicle regardless of manufacturer and regular servicing should require this type of repair, ever at this mileage. There is a manufacturing defect since model years on both sides of the 2017 model are currently involved with engine recalls per the information below. Quite the coincidence that my Pilot experienced the exact same failure. No warning lights became illuminated. Engine and engine cooling: Engine: Hard parts internal/mechanical Recall date 2023-11-12 Recall no. 23V751000 Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Additional Notes:
Connecting rod bearing failure at 118,000 miles. Followed all recommended Honda service schedules at authorized Honda dealerships. Need to replace crankshaft, main bearings, #2 cylinder connecting rod and connecting rod bearings and all related gaskets, o-rings, seals, etc. Could have been major safety issue if I was driving when the engine failed. Vehicle is at a Honda dealership and Honda corporate told me, sorry, but out of warranty. Worse customer service experience in my lifetime. No vehicle regardless of manufacturer and regular servicing should require this type of repair, ever at this mileage. There is a manufacturing defect since model years on both sides of the 2017 model are currently involved with engine recalls per the information below. Quite the coincidence that my Pilot experienced the exact same failure. No warning lights became illuminated. Engine and engine cooling: Engine: Hard parts internal/mechanical Recall date 2023-11-12 Recall no. 23V751000 Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Mfg Campaign: 11666157
Recall Date: Jun 10, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury