Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At times, when I attempt to accelerate, the fuel pump malfunctions, causing the vehicle to stall. This has almost caused accidents in the middle of intersections on multiple locations. When I attempt to cross intersections with other cars, my car is almost hit when it suddenly stops. The car has been inspected by a Mossy Honda of Lemon Grove and the fuel pump problem has been confirmed. There are no warnings or indications that this will happen. It doesn't happen all the time but it does happen every day. I am available at any time for an inspection.
Corrective Action:
At times, when I attempt to accelerate, the fuel pump malfunctions, causing the vehicle to stall. This has almost caused accidents in the middle of intersections on multiple locations. When I attempt to cross intersections with other cars, my car is almost hit when it suddenly stops. The car has been inspected by a Mossy Honda of Lemon Grove and the fuel pump problem has been confirmed. There are no warnings or indications that this will happen. It doesn't happen all the time but it does happen every day. I am available at any time for an inspection.
Additional Notes:
At times, when I attempt to accelerate, the fuel pump malfunctions, causing the vehicle to stall. This has almost caused accidents in the middle of intersections on multiple locations. When I attempt to cross intersections with other cars, my car is almost hit when it suddenly stops. The car has been inspected by a Mossy Honda of Lemon Grove and the fuel pump problem has been confirmed. There are no warnings or indications that this will happen. It doesn't happen all the time but it does happen every day. I am available at any time for an inspection.
Mfg Campaign: 11665888
Recall Date: Jun 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The alarm kept going off randomly/intermittently. Honda recalled the control unit/alarm/tpms control unit on Honda Ridgeline bit not on Honda Pilot.
Corrective Action:
The alarm kept going off randomly/intermittently. Honda recalled the control unit/alarm/tpms control unit on Honda Ridgeline bit not on Honda Pilot.
Additional Notes:
The alarm kept going off randomly/intermittently. Honda recalled the control unit/alarm/tpms control unit on Honda Ridgeline bit not on Honda Pilot.
Mfg Campaign: 11661366
Recall Date: May 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There was a knocking noise from the engine. I took it in for repairs and I was told that it is due to an abnormally worn rod bearing. I looked into this problem and found that there is an open investigation for the Honda Pilot 3.5L V-6 and abnormally worn rod bearings leading to possible engine failure. I mentioned this to the Honda dealership and he informed me that it does apply to my vehicle because there is not a recall on my vehicle. The gentleman in the service department is now denying that he said that the rods are worn, but now he’s stating the rods are bent. I have the text message from yesterday where he was explaining what’s wrong with my vehicle and that the rods are abnormally worn. The Honda dealership in Enterprise, AL is the dealership that I’m working with. They informed me today that they are working on getting my engine replaced with an engine from a junkyard from a totaled vehicle. This doesn’t seem ok due to the issue at hand with the problems with the 3.5 L V-6 engines and my concern is that it will have the same problems. I’ve read that Honda Pilot owners are having these same issues even though there isn’t a recall on their vehicles either. I’m very concerned and I’m not sure what can be done about this. I would appreciate any assistance or advice. Thank you for your time
Corrective Action:
There was a knocking noise from the engine. I took it in for repairs and I was told that it is due to an abnormally worn rod bearing. I looked into this problem and found that there is an open investigation for the Honda Pilot 3.5L V-6 and abnormally worn rod bearings leading to possible engine failure. I mentioned this to the Honda dealership and he informed me that it does apply to my vehicle because there is not a recall on my vehicle. The gentleman in the service department is now denying that he said that the rods are worn, but now he’s stating the rods are bent. I have the text message from yesterday where he was explaining what’s wrong with my vehicle and that the rods are abnormally worn. The Honda dealership in Enterprise, AL is the dealership that I’m working with. They informed me today that they are working on getting my engine replaced with an engine from a junkyard from a totaled vehicle. This doesn’t seem ok due to the issue at hand with the problems with the 3.5 L V-6 engines and my concern is that it will have the same problems. I’ve read that Honda Pilot owners are having these same issues even though there isn’t a recall on their vehicles either. I’m very concerned and I’m not sure what can be done about this. I would appreciate any assistance or advice. Thank you for your time
Additional Notes:
There was a knocking noise from the engine. I took it in for repairs and I was told that it is due to an abnormally worn rod bearing. I looked into this problem and found that there is an open investigation for the Honda Pilot 3.5L V-6 and abnormally worn rod bearings leading to possible engine failure. I mentioned this to the Honda dealership and he informed me that it does apply to my vehicle because there is not a recall on my vehicle. The gentleman in the service department is now denying that he said that the rods are worn, but now he’s stating the rods are bent. I have the text message from yesterday where he was explaining what’s wrong with my vehicle and that the rods are abnormally worn. The Honda dealership in Enterprise, AL is the dealership that I’m working with. They informed me today that they are working on getting my engine replaced with an engine from a junkyard from a totaled vehicle. This doesn’t seem ok due to the issue at hand with the problems with the 3.5 L V-6 engines and my concern is that it will have the same problems. I’ve read that Honda Pilot owners are having these same issues even though there isn’t a recall on their vehicles either. I’m very concerned and I’m not sure what can be done about this. I would appreciate any assistance or advice. Thank you for your time
Mfg Campaign: 11661483
Recall Date: May 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to connecting rod bearings wearing prematurely.
Corrective Action:
Engine failure due to connecting rod bearings wearing prematurely.
Additional Notes:
Engine failure due to connecting rod bearings wearing prematurely.
Mfg Campaign: 11659647
Recall Date: May 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Honda has put us in a very difficult and dangerous situation that we have tried to get fixed with two local Honda dealerships and have not been able to get this fixed This relates to "Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored." We own a 2017 Honda Pilot that we are still making payments on. We believe in Honda vehicles because our 2007 Honda Odyssey has over 300,000 miles and we can still drive it. For several months prior to December 2024, our Pilot has made a strange knocking noise when we turn it on. We did some research and found the torque converter recall notice. Sierra Honda in our town of Monrovia, Calif. would not even look at our car even though we mentioned the recall. They wanted to charge us just to inspect the vehicle. In December 2024, Pasadena Honda did examine our car but they said there was no code coming up on the computer indicating that anything was wrong with the car. We told them that if they drove the car, they could hear the issue but they said they couldn't drive it. The situation with our 2017 Honda Pilot has worsened and we are asking for Honda to deal with this situation immediately by fixing our car AND providing us with a rental car while our car is being fixed. I have a video from March 2025 that demonstrates that the noise continued to be an issue. The noise has gotten worse. I have videos from today that demonstrates this as well. I could not upload these videos here but can share them with you. We are loyal Honda customers and ask that you please fix this situation immediately for the safety of our family. This is our family car -- we drive our daughters to school 30 minutes away every day -- and do not want to have an accident in our Honda Pilot. Please help us immediately as this car is on recall and it needs to be fixed. HONDA REFUSES TO FIX TORQUE CONVERTER ISSUE
Corrective Action:
Honda has put us in a very difficult and dangerous situation that we have tried to get fixed with two local Honda dealerships and have not been able to get this fixed This relates to "Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored." We own a 2017 Honda Pilot that we are still making payments on. We believe in Honda vehicles because our 2007 Honda Odyssey has over 300,000 miles and we can still drive it. For several months prior to December 2024, our Pilot has made a strange knocking noise when we turn it on. We did some research and found the torque converter recall notice. Sierra Honda in our town of Monrovia, Calif. would not even look at our car even though we mentioned the recall. They wanted to charge us just to inspect the vehicle. In December 2024, Pasadena Honda did examine our car but they said there was no code coming up on the computer indicating that anything was wrong with the car. We told them that if they drove the car, they could hear the issue but they said they couldn't drive it. The situation with our 2017 Honda Pilot has worsened and we are asking for Honda to deal with this situation immediately by fixing our car AND providing us with a rental car while our car is being fixed. I have a video from March 2025 that demonstrates that the noise continued to be an issue. The noise has gotten worse. I have videos from today that demonstrates this as well. I could not upload these videos here but can share them with you. We are loyal Honda customers and ask that you please fix this situation immediately for the safety of our family. This is our family car -- we drive our daughters to school 30 minutes away every day -- and do not want to have an accident in our Honda Pilot. Please help us immediately as this car is on recall and it needs to be fixed. HONDA REFUSES TO FIX TORQUE CONVERTER ISSUE
Additional Notes:
Honda has put us in a very difficult and dangerous situation that we have tried to get fixed with two local Honda dealerships and have not been able to get this fixed This relates to "Warranty Extension: 2017–19 Multi-Model 6AT Torque Converter - DTC P0741 Stored." We own a 2017 Honda Pilot that we are still making payments on. We believe in Honda vehicles because our 2007 Honda Odyssey has over 300,000 miles and we can still drive it. For several months prior to December 2024, our Pilot has made a strange knocking noise when we turn it on. We did some research and found the torque converter recall notice. Sierra Honda in our town of Monrovia, Calif. would not even look at our car even though we mentioned the recall. They wanted to charge us just to inspect the vehicle. In December 2024, Pasadena Honda did examine our car but they said there was no code coming up on the computer indicating that anything was wrong with the car. We told them that if they drove the car, they could hear the issue but they said they couldn't drive it. The situation with our 2017 Honda Pilot has worsened and we are asking for Honda to deal with this situation immediately by fixing our car AND providing us with a rental car while our car is being fixed. I have a video from March 2025 that demonstrates that the noise continued to be an issue. The noise has gotten worse. I have videos from today that demonstrates this as well. I could not upload these videos here but can share them with you. We are loyal Honda customers and ask that you please fix this situation immediately for the safety of our family. This is our family car -- we drive our daughters to school 30 minutes away every day -- and do not want to have an accident in our Honda Pilot. Please help us immediately as this car is on recall and it needs to be fixed. HONDA REFUSES TO FIX TORQUE CONVERTER ISSUE
Mfg Campaign: 11659393
Recall Date: May 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I owned the referenced 2017 Honda Pilot vehicle. I was having transmission issues, which there were recalls for. I went to an authorized dealer to have the recall addressed. 6-8 months later same issue or I thought. Honda Dealer told me that the car was no longer in warranty, now I had to pay. What tripe! 6 months later engine blows up. Took car to a non-Honda repair shop. They tell me that there was an issue with the crankshaft and that the rod bearing went through the engine block. NICE. I pay for a used Honda engine over $8,000, NICE! I pick up the car now they tell me the transmission is shot. I take the car back to another Honda dealer complaining about a blown engine and previous trips to the other Honda dealer about transmission issues. Now after a new engine, which this dealer tells me there were no bulletins or recalls, that they'll push back on Honda about the transmission. They get Honda to pay for roughly 60% of a new transmission. Which cost's me another $3,600. Fantastic! I spend almost $12,000 on, at that time a 6 year old vehicle with just 80,000 miles, that I purchased used, in 2019 with just over 13,000 miles. I decided not to push my luck and sold the car to a dealer in 2023. I AM CONTACTING THE REPAIR SHOP THAT REPLACED THE ENGINE FOR A COPY OF THE INVOICE. Now, after almost 2-years, I find out Honda had issued recalls for the same issue I paid for. Do I have any recourse? Can the NHSTA assist with this issue? Anything you can offer would be greatly appreciated.
Corrective Action:
I owned the referenced 2017 Honda Pilot vehicle. I was having transmission issues, which there were recalls for. I went to an authorized dealer to have the recall addressed. 6-8 months later same issue or I thought. Honda Dealer told me that the car was no longer in warranty, now I had to pay. What tripe! 6 months later engine blows up. Took car to a non-Honda repair shop. They tell me that there was an issue with the crankshaft and that the rod bearing went through the engine block. NICE. I pay for a used Honda engine over $8,000, NICE! I pick up the car now they tell me the transmission is shot. I take the car back to another Honda dealer complaining about a blown engine and previous trips to the other Honda dealer about transmission issues. Now after a new engine, which this dealer tells me there were no bulletins or recalls, that they'll push back on Honda about the transmission. They get Honda to pay for roughly 60% of a new transmission. Which cost's me another $3,600. Fantastic! I spend almost $12,000 on, at that time a 6 year old vehicle with just 80,000 miles, that I purchased used, in 2019 with just over 13,000 miles. I decided not to push my luck and sold the car to a dealer in 2023. I AM CONTACTING THE REPAIR SHOP THAT REPLACED THE ENGINE FOR A COPY OF THE INVOICE. Now, after almost 2-years, I find out Honda had issued recalls for the same issue I paid for. Do I have any recourse? Can the NHSTA assist with this issue? Anything you can offer would be greatly appreciated.
Additional Notes:
I owned the referenced 2017 Honda Pilot vehicle. I was having transmission issues, which there were recalls for. I went to an authorized dealer to have the recall addressed. 6-8 months later same issue or I thought. Honda Dealer told me that the car was no longer in warranty, now I had to pay. What tripe! 6 months later engine blows up. Took car to a non-Honda repair shop. They tell me that there was an issue with the crankshaft and that the rod bearing went through the engine block. NICE. I pay for a used Honda engine over $8,000, NICE! I pick up the car now they tell me the transmission is shot. I take the car back to another Honda dealer complaining about a blown engine and previous trips to the other Honda dealer about transmission issues. Now after a new engine, which this dealer tells me there were no bulletins or recalls, that they'll push back on Honda about the transmission. They get Honda to pay for roughly 60% of a new transmission. Which cost's me another $3,600. Fantastic! I spend almost $12,000 on, at that time a 6 year old vehicle with just 80,000 miles, that I purchased used, in 2019 with just over 13,000 miles. I decided not to push my luck and sold the car to a dealer in 2023. I AM CONTACTING THE REPAIR SHOP THAT REPLACED THE ENGINE FOR A COPY OF THE INVOICE. Now, after almost 2-years, I find out Honda had issued recalls for the same issue I paid for. Do I have any recourse? Can the NHSTA assist with this issue? Anything you can offer would be greatly appreciated.
Mfg Campaign: 11659045
Recall Date: May 5, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Honda’s Auto Idle Stop (AIS) system fails to restart the engine from a complete stop at traffic lights, road intersection or when stopped in traffic when the Auto Start/Stop function is engaged. This has required the driver to shift the transmission to park to allow the engine to restart, once this did not work requiring a jump start in the middle of a busy intersection. Honda service has stated that a battery replacement was need, which was done, but a new battery has had no effect on the auto start/stop issue. The engine continues to struggle to restart when the AIS system is engaged. The vehicle headlights can be seen flickering when the engine struggles to restart. This is an extremely dangerous defect that puts the occupants of the vehicle in repeatedly dangerous situations. For example when AIS is engaged and making a turn into oncoming traffic, the vehicle will be stuck and inoperable in on coming traffic’s lane. This issue continues to persist with no resolution or solution from the manufacturer.
Corrective Action:
Honda’s Auto Idle Stop (AIS) system fails to restart the engine from a complete stop at traffic lights, road intersection or when stopped in traffic when the Auto Start/Stop function is engaged. This has required the driver to shift the transmission to park to allow the engine to restart, once this did not work requiring a jump start in the middle of a busy intersection. Honda service has stated that a battery replacement was need, which was done, but a new battery has had no effect on the auto start/stop issue. The engine continues to struggle to restart when the AIS system is engaged. The vehicle headlights can be seen flickering when the engine struggles to restart. This is an extremely dangerous defect that puts the occupants of the vehicle in repeatedly dangerous situations. For example when AIS is engaged and making a turn into oncoming traffic, the vehicle will be stuck and inoperable in on coming traffic’s lane. This issue continues to persist with no resolution or solution from the manufacturer.
Additional Notes:
Honda’s Auto Idle Stop (AIS) system fails to restart the engine from a complete stop at traffic lights, road intersection or when stopped in traffic when the Auto Start/Stop function is engaged. This has required the driver to shift the transmission to park to allow the engine to restart, once this did not work requiring a jump start in the middle of a busy intersection. Honda service has stated that a battery replacement was need, which was done, but a new battery has had no effect on the auto start/stop issue. The engine continues to struggle to restart when the AIS system is engaged. The vehicle headlights can be seen flickering when the engine struggles to restart. This is an extremely dangerous defect that puts the occupants of the vehicle in repeatedly dangerous situations. For example when AIS is engaged and making a turn into oncoming traffic, the vehicle will be stuck and inoperable in on coming traffic’s lane. This issue continues to persist with no resolution or solution from the manufacturer.
Mfg Campaign: 11658362
Recall Date: May 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 144,8000 and at the time of registration, it was discovered that the mileage was 360,000.
Corrective Action:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 144,8000 and at the time of registration, it was discovered that the mileage was 360,000.
Additional Notes:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 144,8000 and at the time of registration, it was discovered that the mileage was 360,000.
Mfg Campaign: 11658573
Recall Date: May 2, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.
Corrective Action:
First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.
Additional Notes:
First received a transmission system issue and took car into dealership for the torque converter recall. Not even a 1,000 miles later I received a transmission temperature too hot signal. Took it into the dealership again and they stated I need a new transmission due to “transmission clutches are burned from not servicing the transmission causing excessive friction making the fluid heat up faster and over heating”. Just got this vehicle a year ago. I believe my safety is at risk because with our other vehicle the muffler got so hot that it burned a hole through the bed of the truck and don’t want that happening in this vehicle with two kids under two.
Mfg Campaign: 11657860
Recall Date: Apr 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Corrective Action:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Additional Notes:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Mfg Campaign: 11656527
Recall Date: Apr 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Corrective Action:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Additional Notes:
Transmission seems to be slipping the truck in getting louder when I switch gears it takes a min to take off
Mfg Campaign: 11656527
Recall Date: Apr 24, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On [XXX] I was driving my 2017 Honda Pilot [XXX], 11 miles south of Mammoth Lakes, CA. about [XXX]. Suddenly, simultaneously, my Pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. I was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where I stopped. Smoke began to pour out from under the hood, and liquid began to empty out from underneath. We needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. Since this happened on the weekend, needed to get towed again on Monday April 14 to the Honda dealer in Bishop, 44 miles from where we were staying. The service manager took photos. There is a GIANT hole in the engine, none of which was caused by anything I’d come in contact with on the road. To American Honda Corp. I have some questions for you: Why isn’t the 2017 Pilot part of the recall? Why did you include 2016 and 2018 but not 2017? Do you expect me to have any more trust in your product, or think I will be recommending to friends and others that you make a safe, reliable vehicle? Can you begin to imagine the stress, anxiety and not to mention INSANE AMOUNT OF $ it will be costing me for a NEW ENGINE? NOT TO MENTION THE MONEY I’VE ALREADY SUNK INTO PAYING FOR THE VEHICLE AND IT’S REQUIRED MAINTENANCE? Did you also know that I have 80,000 miles on the Pilot’s current odometer? Do you know that I have never been in an accident or have had a speeding ticket? Do you care to know that I DID EVERY SERVICE REQUIRED, ON TIME, and ALWAYS AT THE HONDA DEALER NEAR MY HOUSE BECAUSE I AM ABOUT FOLLOWING RULES AND RECOMMENDATIONS PUT FORTH BY YOU, FOR THE MAINTENANCE AND SAFETY OF MY HONDA PILOT? Do you realize how LUCKY AND GRATEFUL my husband and I are that, because of conditions and traffic the afternoon this happened we are lucky to be alive? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Corrective Action:
On [XXX] I was driving my 2017 Honda Pilot [XXX], 11 miles south of Mammoth Lakes, CA. about [XXX]. Suddenly, simultaneously, my Pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. I was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where I stopped. Smoke began to pour out from under the hood, and liquid began to empty out from underneath. We needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. Since this happened on the weekend, needed to get towed again on Monday April 14 to the Honda dealer in Bishop, 44 miles from where we were staying. The service manager took photos. There is a GIANT hole in the engine, none of which was caused by anything I’d come in contact with on the road. To American Honda Corp. I have some questions for you: Why isn’t the 2017 Pilot part of the recall? Why did you include 2016 and 2018 but not 2017? Do you expect me to have any more trust in your product, or think I will be recommending to friends and others that you make a safe, reliable vehicle? Can you begin to imagine the stress, anxiety and not to mention INSANE AMOUNT OF $ it will be costing me for a NEW ENGINE? NOT TO MENTION THE MONEY I’VE ALREADY SUNK INTO PAYING FOR THE VEHICLE AND IT’S REQUIRED MAINTENANCE? Did you also know that I have 80,000 miles on the Pilot’s current odometer? Do you know that I have never been in an accident or have had a speeding ticket? Do you care to know that I DID EVERY SERVICE REQUIRED, ON TIME, and ALWAYS AT THE HONDA DEALER NEAR MY HOUSE BECAUSE I AM ABOUT FOLLOWING RULES AND RECOMMENDATIONS PUT FORTH BY YOU, FOR THE MAINTENANCE AND SAFETY OF MY HONDA PILOT? Do you realize how LUCKY AND GRATEFUL my husband and I are that, because of conditions and traffic the afternoon this happened we are lucky to be alive? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Additional Notes:
On [XXX] I was driving my 2017 Honda Pilot [XXX], 11 miles south of Mammoth Lakes, CA. about [XXX]. Suddenly, simultaneously, my Pilot’s engine light began to blink, the entire instrument panel lit up, and my steering wheel began to lock up as the vehicle was losing power. I was able to get the vehicle onto the shoulder without hitting the guardrail that was inches from where I stopped. Smoke began to pour out from under the hood, and liquid began to empty out from underneath. We needed to get towed to our vacation destination spot, which was 12 miles from where we broke down. Since this happened on the weekend, needed to get towed again on Monday April 14 to the Honda dealer in Bishop, 44 miles from where we were staying. The service manager took photos. There is a GIANT hole in the engine, none of which was caused by anything I’d come in contact with on the road. To American Honda Corp. I have some questions for you: Why isn’t the 2017 Pilot part of the recall? Why did you include 2016 and 2018 but not 2017? Do you expect me to have any more trust in your product, or think I will be recommending to friends and others that you make a safe, reliable vehicle? Can you begin to imagine the stress, anxiety and not to mention INSANE AMOUNT OF $ it will be costing me for a NEW ENGINE? NOT TO MENTION THE MONEY I’VE ALREADY SUNK INTO PAYING FOR THE VEHICLE AND IT’S REQUIRED MAINTENANCE? Did you also know that I have 80,000 miles on the Pilot’s current odometer? Do you know that I have never been in an accident or have had a speeding ticket? Do you care to know that I DID EVERY SERVICE REQUIRED, ON TIME, and ALWAYS AT THE HONDA DEALER NEAR MY HOUSE BECAUSE I AM ABOUT FOLLOWING RULES AND RECOMMENDATIONS PUT FORTH BY YOU, FOR THE MAINTENANCE AND SAFETY OF MY HONDA PILOT? Do you realize how LUCKY AND GRATEFUL my husband and I are that, because of conditions and traffic the afternoon this happened we are lucky to be alive? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Mfg Campaign: 11655062
Recall Date: Apr 16, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook. At the time of purchase, the vehicle mileage was 76,000, and at the time of checking the Carfax, it was discovered that the mileage was 145,755.
Corrective Action:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook. At the time of purchase, the vehicle mileage was 76,000, and at the time of checking the Carfax, it was discovered that the mileage was 145,755.
Additional Notes:
Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook. At the time of purchase, the vehicle mileage was 76,000, and at the time of checking the Carfax, it was discovered that the mileage was 145,755.
Mfg Campaign: 11654750
Recall Date: Apr 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 75 MPH, the check engine light was flashing. The contact stated that several unknown warning lights were illuminated, and the vehicle stalled. The contact stated that the steering wheel was almost seized. The contact stated that while depressing the brake pedal the vehicle did not slow down. The contact coasted off the highway. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 75 MPH, the check engine light was flashing. The contact stated that several unknown warning lights were illuminated, and the vehicle stalled. The contact stated that the steering wheel was almost seized. The contact stated that while depressing the brake pedal the vehicle did not slow down. The contact coasted off the highway. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 75 MPH, the check engine light was flashing. The contact stated that several unknown warning lights were illuminated, and the vehicle stalled. The contact stated that the steering wheel was almost seized. The contact stated that while depressing the brake pedal the vehicle did not slow down. The contact coasted off the highway. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Mfg Campaign: 11654158
Recall Date: Apr 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that upon coming to a complete stop, the auto idle stop system activated, turning the vehicle off. While attempting to continue driving, the contact became aware that the system had failed to restart the vehicle. After several attempts, the vehicle was able to be manually restarted. After restarting, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. However, the dealer replaced the battery as a precaution. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Mfg Campaign: 11653483
Recall Date: Apr 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652723
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652723
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652723
Recall Date: Apr 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied. Clearly, the issue persists and the so-called fix is not effective. This malfunction not only compromises my safety but also that of other drivers. I request immediate attention to this recurring issue and urge Honda to take responsibility by issuing a proper and permanent fix.
Corrective Action:
Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied. Clearly, the issue persists and the so-called fix is not effective. This malfunction not only compromises my safety but also that of other drivers. I request immediate attention to this recurring issue and urge Honda to take responsibility by issuing a proper and permanent fix.
Additional Notes:
Issue : Engine Idle Restart malfunction Incident Description: I was driving my Honda [Model, Year] when I encountered a serious safety issue related to the Engine Idle Auto Start-Stop system. While stopped in traffic at a red light, the auto start-stop feature engaged and turned off the engine as expected. However, when the light turned green and I released the brake, the engine failed to restart automatically. I was stuck in the middle of moving traffic, unable to accelerate or move the vehicle. This unexpected failure caused a dangerous traffic obstruction and put me at serious risk of being rear-ended. I had to manually restart the vehicle under pressure, with vehicles approaching behind me, creating a high-stress and potentially crash-prone situation. This issue is especially concerning because this vehicle was previously subject to a Honda recall for this exact problem, and I was informed that the fix had been applied. Clearly, the issue persists and the so-called fix is not effective. This malfunction not only compromises my safety but also that of other drivers. I request immediate attention to this recurring issue and urge Honda to take responsibility by issuing a proper and permanent fix.
Mfg Campaign: 11652633
Recall Date: Apr 3, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the “feature” off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at dealership to complete next warranty update.
Corrective Action:
Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the “feature” off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at dealership to complete next warranty update.
Additional Notes:
Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the “feature” off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at dealership to complete next warranty update.
Mfg Campaign: 11651954
Recall Date: Apr 1, 2025
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Valencia, CA • 36 yrs
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