HONDA PILOT 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
36
Recalls

Complaints & Recalls

1.1K Complaints 36 Recalls

Official Safety Recalls - Important!

36 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021

Consumer Complaints

1.1K Complaints
Honda (american Honda Motor Co.)
Campaign: 11651721 Other
Mar 31, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don’t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it’s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the manufacturer and they also shrugged and said we can’t reproduce the problem so there’s nothing to fix/do. There are no warning lights before it happens it just doesn’t turn on and then it displays a series of steps that are required in order to turn the car back on. I have videos of it. We have been dealing with this since may 2022 I have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

Corrective Action:

The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don’t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it’s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the manufacturer and they also shrugged and said we can’t reproduce the problem so there’s nothing to fix/do. There are no warning lights before it happens it just doesn’t turn on and then it displays a series of steps that are required in order to turn the car back on. I have videos of it. We have been dealing with this since may 2022 I have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

Additional Notes:

The start/stop mechanism is believed to be not working properly at all times. The car will turn off when we are at a stop or red light and we hit the gas to go, the car turns off. When the car turns off we are left at the light or stop while the rest of the cars go. We almost get rear ended because we are expected to go and don’t. We got honked at and at times in dangerous parts of the road with low visibility of our car at the bottom of a hill. We have toddlers in the car in car seats and it’s extra dangerous. The dealer has not been able to reproduce the problem and therefore they say there is no problem even after showing them videos of different occasions. The vehicle has not been inspected by the manufacturer, or others. We have contacted the manufacturer and they also shrugged and said we can’t reproduce the problem so there’s nothing to fix/do. There are no warning lights before it happens it just doesn’t turn on and then it displays a series of steps that are required in order to turn the car back on. I have videos of it. We have been dealing with this since may 2022 I have record of taking it to the dealer 8 times and all the repairs they recommended each time and what we have paid for.

Manufacturer: HONDA
Mfg Campaign: 11651721
Notice Date: Mar 31, 2025
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Campaign: 11651914 Other
Mar 31, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.

Corrective Action:

My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.

Additional Notes:

My Pilot has stalled multiple times at a stop light when the auto stop feature restarts the engine. It seems to happen most frequently when the heat or air conditioning is running as if there is not enough power to restart the engine. I did have the service bulletin software update performed, which seemed to solve the issue initially. The vehicle has stalled twice in the last few months.

Manufacturer: HONDA
Mfg Campaign: 11651914
Notice Date: Mar 31, 2025
Recall Date: Mar 31, 2025
Honda (american Honda Motor Co.)
Campaign: 11651404 Other
Mar 28, 2025
Defect Description:

ENGINE

Potential Consequences:

Honda error code P0369 upon engine start, vehicle goes into safe mode to prevent engine damage

Corrective Action:

Honda error code P0369 upon engine start, vehicle goes into safe mode to prevent engine damage

Additional Notes:

Honda error code P0369 upon engine start, vehicle goes into safe mode to prevent engine damage

Manufacturer: HONDA
Mfg Campaign: 11651404
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
Honda (american Honda Motor Co.)
Campaign: 11649250 Other
Mar 19, 2025
Defect Description:

ENGINE

Potential Consequences:

I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gasket. Upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. They note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. This issue was a complete shock to us. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. I have reported my claim to Honda but received no resolution with no planned resolution. My Manufacturer Claim Number with Honda Corp is 15400834. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. I have a video taken at the repair shop if you would like to view this as well. I can't attach it below.

Corrective Action:

I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gasket. Upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. They note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. This issue was a complete shock to us. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. I have reported my claim to Honda but received no resolution with no planned resolution. My Manufacturer Claim Number with Honda Corp is 15400834. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. I have a video taken at the repair shop if you would like to view this as well. I can't attach it below.

Additional Notes:

I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gasket. Upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. They note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. This issue was a complete shock to us. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. I have reported my claim to Honda but received no resolution with no planned resolution. My Manufacturer Claim Number with Honda Corp is 15400834. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. I have a video taken at the repair shop if you would like to view this as well. I can't attach it below.

Manufacturer: HONDA
Mfg Campaign: 11649250
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Honda (american Honda Motor Co.)
Campaign: 11648899 Other
Mar 18, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.

Corrective Action:

My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.

Additional Notes:

My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.

Manufacturer: HONDA
Mfg Campaign: 11648899
Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025
Honda (american Honda Motor Co.)
Campaign: 11648265 Other
Mar 14, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Corrective Action:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Additional Notes:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Manufacturer: HONDA
Mfg Campaign: 11648265
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11648265 Other
Mar 14, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Corrective Action:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Additional Notes:

When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.

Manufacturer: HONDA
Mfg Campaign: 11648265
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11648282 Other
Mar 14, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.

Corrective Action:

The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.

Additional Notes:

The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.

Manufacturer: HONDA
Mfg Campaign: 11648282
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Honda (american Honda Motor Co.)
Campaign: 11647239 Other
Mar 9, 2025
Defect Description:

ENGINE

Potential Consequences:

I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you

Corrective Action:

I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you

Additional Notes:

I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you

Manufacturer: HONDA
Mfg Campaign: 11647239
Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025
Honda (american Honda Motor Co.)
Campaign: 11646670 Other
Mar 6, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Corrective Action:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Additional Notes:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Manufacturer: HONDA
Mfg Campaign: 11646670
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
Honda (american Honda Motor Co.)
Campaign: 11646670 Other
Mar 6, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Corrective Action:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Additional Notes:

While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.

Manufacturer: HONDA
Mfg Campaign: 11646670
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
Honda (american Honda Motor Co.)
Campaign: 11646758 Other
Mar 6, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).

Corrective Action:

Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).

Additional Notes:

Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).

Manufacturer: HONDA
Mfg Campaign: 11646758
Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025
Honda (american Honda Motor Co.)
Campaign: 11645609 Other
Feb 28, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with NHTSA recall no. 23V-858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include the production batch when my 2017 Honda Pilot was manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with NHTSA recall no. 23V-858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include the production batch when my 2017 Honda Pilot was manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with NHTSA recall no. 23V-858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include the production batch when my 2017 Honda Pilot was manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11645609
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Honda (american Honda Motor Co.)
Campaign: 11644896 Other
Feb 25, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

Corrective Action:

The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

Additional Notes:

The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

Manufacturer: HONDA
Mfg Campaign: 11644896
Notice Date: Feb 25, 2025
Recall Date: Feb 25, 2025
Honda (american Honda Motor Co.)
Campaign: 11642328 Other
Feb 12, 2025
Defect Description:

ENGINE

Potential Consequences:

The stop/start feature will randomly not restart after a stop at a stop sign in traffic. The defect is totally random so it cannot be replicated by the dealer. I have struggled with this problem for years and have not had a crisis because I usually shut off the stop start feature to avoid this system failure. There are no warning lights or symptoms that indicate a failure is eminent. On February 9, 2025 as my wife and I were driving home from the airport at 2:30 AM on a below zero temperature day in the middle of desolate countryside, my Pilot would not restart after I stopped at a stop sign. I had forgotten to turn off the stop start feature. There was no other traffic on the road to help and no houses or other warm places to find refuge so I hoped that I could figure out who I could call to rescue us before we froze to death. I allowed the Pilot to set for a while and after the fourth try, the vehicle again started. I took the Pilot to the local Honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. I asked about the stop start issues reported to the NHTSA but they would only talk about my need for a new battery. I think Honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. I tried to explain that this is a chronic issue that was present when my battery was new but they deflected that argument and continued to press the sale of a new battery.

Corrective Action:

The stop/start feature will randomly not restart after a stop at a stop sign in traffic. The defect is totally random so it cannot be replicated by the dealer. I have struggled with this problem for years and have not had a crisis because I usually shut off the stop start feature to avoid this system failure. There are no warning lights or symptoms that indicate a failure is eminent. On February 9, 2025 as my wife and I were driving home from the airport at 2:30 AM on a below zero temperature day in the middle of desolate countryside, my Pilot would not restart after I stopped at a stop sign. I had forgotten to turn off the stop start feature. There was no other traffic on the road to help and no houses or other warm places to find refuge so I hoped that I could figure out who I could call to rescue us before we froze to death. I allowed the Pilot to set for a while and after the fourth try, the vehicle again started. I took the Pilot to the local Honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. I asked about the stop start issues reported to the NHTSA but they would only talk about my need for a new battery. I think Honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. I tried to explain that this is a chronic issue that was present when my battery was new but they deflected that argument and continued to press the sale of a new battery.

Additional Notes:

The stop/start feature will randomly not restart after a stop at a stop sign in traffic. The defect is totally random so it cannot be replicated by the dealer. I have struggled with this problem for years and have not had a crisis because I usually shut off the stop start feature to avoid this system failure. There are no warning lights or symptoms that indicate a failure is eminent. On February 9, 2025 as my wife and I were driving home from the airport at 2:30 AM on a below zero temperature day in the middle of desolate countryside, my Pilot would not restart after I stopped at a stop sign. I had forgotten to turn off the stop start feature. There was no other traffic on the road to help and no houses or other warm places to find refuge so I hoped that I could figure out who I could call to rescue us before we froze to death. I allowed the Pilot to set for a while and after the fourth try, the vehicle again started. I took the Pilot to the local Honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. I asked about the stop start issues reported to the NHTSA but they would only talk about my need for a new battery. I think Honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. I tried to explain that this is a chronic issue that was present when my battery was new but they deflected that argument and continued to press the sale of a new battery.

Manufacturer: HONDA
Mfg Campaign: 11642328
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Honda (american Honda Motor Co.)
Campaign: 11641953 Other
Feb 11, 2025
Defect Description:

ENGINE

Potential Consequences:

Hi NHSTA! My mechanic has diagnosed the 2017 Honda Pilot engine problem as a rod knock. Currently, the vehicle is undrivable. The mechanic was surprised that the engine was NOT covered under the 2016-2020 Honda Pilot recall. Relevant links: [XXX] [XXX] I also contacted Honda to report the issue, but they offered no further help. Besides contacting a consumer protection attorney, what other options do I have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hi NHSTA! My mechanic has diagnosed the 2017 Honda Pilot engine problem as a rod knock. Currently, the vehicle is undrivable. The mechanic was surprised that the engine was NOT covered under the 2016-2020 Honda Pilot recall. Relevant links: [XXX] [XXX] I also contacted Honda to report the issue, but they offered no further help. Besides contacting a consumer protection attorney, what other options do I have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hi NHSTA! My mechanic has diagnosed the 2017 Honda Pilot engine problem as a rod knock. Currently, the vehicle is undrivable. The mechanic was surprised that the engine was NOT covered under the 2016-2020 Honda Pilot recall. Relevant links: [XXX] [XXX] I also contacted Honda to report the issue, but they offered no further help. Besides contacting a consumer protection attorney, what other options do I have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HONDA
Mfg Campaign: 11641953
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025
Honda (american Honda Motor Co.)
Campaign: 11640829 Other
Feb 5, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Corrective Action:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Additional Notes:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Manufacturer: HONDA
Mfg Campaign: 11640829
Notice Date: Feb 5, 2025
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Campaign: 11640829 Other
Feb 5, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Corrective Action:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Additional Notes:

Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B

Manufacturer: HONDA
Mfg Campaign: 11640829
Notice Date: Feb 5, 2025
Recall Date: Feb 5, 2025
Honda (american Honda Motor Co.)
Campaign: 11639789 Other
Jan 31, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.

Corrective Action:

Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.

Additional Notes:

Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.

Manufacturer: HONDA
Mfg Campaign: 11639789
Notice Date: Jan 31, 2025
Recall Date: Jan 31, 2025
Honda (american Honda Motor Co.)
Campaign: 11639868 Other
Jan 31, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!

Corrective Action:

Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!

Additional Notes:

Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!

Manufacturer: HONDA
Mfg Campaign: 11639868
Notice Date: Jan 31, 2025
Recall Date: Jan 31, 2025

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