Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Alarms go off for no reason. The display shows Keyless Start System Problem.
Corrective Action:
Alarms go off for no reason. The display shows Keyless Start System Problem.
Additional Notes:
Alarms go off for no reason. The display shows Keyless Start System Problem.
Mfg Campaign: 11459212
Recall Date: Apr 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
I was driving on highway and hit a deer going approximately 45mph. Significant front end damage. Airbags attempted to go off as car filled with smoke. Some of the areas where airbags are located like the steering wheel appear to have separated but not far enough for deployment. Seat belts locked up. Although my family is safe in this accident, I feel that this should be looked into. We may not be so lucky next time.
Corrective Action:
I was driving on highway and hit a deer going approximately 45mph. Significant front end damage. Airbags attempted to go off as car filled with smoke. Some of the areas where airbags are located like the steering wheel appear to have separated but not far enough for deployment. Seat belts locked up. Although my family is safe in this accident, I feel that this should be looked into. We may not be so lucky next time.
Additional Notes:
I was driving on highway and hit a deer going approximately 45mph. Significant front end damage. Airbags attempted to go off as car filled with smoke. Some of the areas where airbags are located like the steering wheel appear to have separated but not far enough for deployment. Seat belts locked up. Although my family is safe in this accident, I feel that this should be looked into. We may not be so lucky next time.
Mfg Campaign: 11458657
Recall Date: Mar 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Corrective Action:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Additional Notes:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Mfg Campaign: 11458381
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Corrective Action:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Additional Notes:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Mfg Campaign: 11458381
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Corrective Action:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Additional Notes:
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
Mfg Campaign: 11458381
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Corrective Action:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Additional Notes:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Mfg Campaign: 11458382
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Corrective Action:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Additional Notes:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Mfg Campaign: 11458382
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Corrective Action:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Additional Notes:
Our 2017 pilot tries to turn on by itself, with the electronics in the dashboard starting and engine compartment relays firing, along with the exterior lights turning on without any driver being present or attempting to start the car. It happens even without the keys being present. As a result, the battery drains while the car is parked. We took our car to the dealership where we bought it and they confirmed the issue and stated we needed to replace our keyless access/TPMS unit to start and that we may need to a new start/stop switch. It cost $190.83 with tax to access. The car is serviced at Klein Honda in Everett, WA. The R/O number for the service visit is 652453/1. Instances of other Honda owners experiencing similar car issues can be found here: https://www.piloteers.org/threads/control-unit-problems.168522/ I noted that the 2016-2017 honda pilots have a recall/service bulletin for the start/stop switch (Honda Service Bulletin 20-117) and was told by the dealership my car is not included. I find that very disappointing since I own a 2017 honda pilot. I was quoted a repair cost of $967.36 + tax. This did not include the cost of the part (part number 38320-TG7-A32) costing $469.36 with tax. Therefore the total cost of the repair is greater than $1500. I ordered the part on March 16, 2022 and it is on back-order with no expected arrival date. I cannot currently drive my car because the battery is constantly being drained when the car is off due to this error. Our low-mileage 2017 Pilot (delivered on 5/31/17) should not have the failure(s) noted above. I am not aware of a greater recall that addresses the failure(s) and was told that our car is outside of the manufacturers warranty that could cover this since it is not part of the powertrain.
Mfg Campaign: 11458382
Recall Date: Mar 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Corrective Action:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Additional Notes:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Mfg Campaign: 11457419
Recall Date: Mar 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Corrective Action:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Additional Notes:
I returned from work at approximately 5 pm on 03-01-22. As I prepared to enter my garage, I realized I could not pull in due to objects in the way. I put my foot on the brake, and as I planned to reverse, the car lurched forward and into the side of my house! No warnings, no air bag deployment, and a sudden lurch, stopped only by my (less than 2 year old, custom-built) house! Garage door would not close after the car was backed out. Car was towed to Performance Honda in Fairfield, Ohio. No codes were recorded and they did not indicate reproduction or attempt to reproduce the problem. They reset all computer systems in the vehicle. The included photos also show the skid mark on the driveway, indicating to us that the brakes were on when the car "lurched" into the house.
Mfg Campaign: 11457419
Recall Date: Mar 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Corrective Action:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Additional Notes:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Mfg Campaign: 11457155
Recall Date: Mar 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Corrective Action:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Additional Notes:
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
Mfg Campaign: 11457155
Recall Date: Mar 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Corrective Action:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Additional Notes:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Mfg Campaign: 11456934
Recall Date: Mar 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Corrective Action:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Additional Notes:
Driving into work, busy road/heavy traffic, the auto-stop engine function engaged. It shut down the entire car and would not restart after releasing the brake. I had to put on flasher, and then restart the car as normal. Component failure: Auto-Stop Safety issue: Could be rear-ended, or worse if this happened in an intersection Vehicle will be inspected tomorrow by Honda. This problem has occurred before.
Mfg Campaign: 11456934
Recall Date: Mar 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the emission system, transmission, and Collision Mitigation Braking System warning lights were illuminated. The vehicle then lost motive power. The contact was able to pull over and park the vehicle. The vehicle was towed to the dealer and diagnosed with an oil rocker arm error code within the VTEC system. The dealer informed the contact that a non-OEM oil filter was used, which might have caused the failure. The dealer performed an oil change; however, the failure recurred. The vehicle was towed back to the dealer and diagnosed with oil rocker arm spool valve failure. The dealer informed the contact that the oil rocker arm spool valve needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 61,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the emission system, transmission, and Collision Mitigation Braking System warning lights were illuminated. The vehicle then lost motive power. The contact was able to pull over and park the vehicle. The vehicle was towed to the dealer and diagnosed with an oil rocker arm error code within the VTEC system. The dealer informed the contact that a non-OEM oil filter was used, which might have caused the failure. The dealer performed an oil change; however, the failure recurred. The vehicle was towed back to the dealer and diagnosed with oil rocker arm spool valve failure. The dealer informed the contact that the oil rocker arm spool valve needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 61,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the emission system, transmission, and Collision Mitigation Braking System warning lights were illuminated. The vehicle then lost motive power. The contact was able to pull over and park the vehicle. The vehicle was towed to the dealer and diagnosed with an oil rocker arm error code within the VTEC system. The dealer informed the contact that a non-OEM oil filter was used, which might have caused the failure. The dealer performed an oil change; however, the failure recurred. The vehicle was towed back to the dealer and diagnosed with oil rocker arm spool valve failure. The dealer informed the contact that the oil rocker arm spool valve needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 61,000. The VIN was unavailable.
Mfg Campaign: 11456588
Recall Date: Mar 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11455874
Recall Date: Mar 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact stated no warning light was illuminated. The contact did not take the vehicle to local dealer and the vehicle was not repaired. The contact stated that the failure occurred on both sides of the vehicle while driving through standing water. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11455874
Recall Date: Mar 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that after starting to drive at an unknown speed, the transmission shifted down a gear independently. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 35,225
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that after starting to drive at an unknown speed, the transmission shifted down a gear independently. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 35,225
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that after starting to drive at an unknown speed, the transmission shifted down a gear independently. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 35,225
Mfg Campaign: 11455887
Recall Date: Mar 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Mfg Campaign: 11454486
Recall Date: Feb 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Mfg Campaign: 11454486
Recall Date: Feb 28, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury