Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral. So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,
Corrective Action:
issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral. So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,
Additional Notes:
issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral. So when I’m at a red light that turns green, when I attempt to go by lifting the brake my engine quits, that i have to wait a few and restart the whole thing,
Mfg Campaign: 11439010
Recall Date: Nov 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Mfg Campaign: 11438848
Recall Date: Nov 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds and attempting to come to a stop, the vehicle revved up and independently accelerated. The contact depressed the brake pedal with excessive force and the vehicle moved forward a little before coming to a stop. The contact had taken the vehicle to the dealer however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure by the dealer however, the contact was unable to speak with a representative. The approximate failure mileage was 16,000.
Mfg Campaign: 11438848
Recall Date: Nov 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Corrective Action:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Additional Notes:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Mfg Campaign: 11438187
Recall Date: Oct 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Corrective Action:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Additional Notes:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Mfg Campaign: 11438187
Recall Date: Oct 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Corrective Action:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Additional Notes:
In my 2017 Honda Pilot Elite the auto idle stop feature has more frequently failed to restart the vehicle when stopped at a traffic light. This leaves the car stalled in traffic instead of restarting after I take my foot off the brake (which is when the system should be restarting the engine). This failure occurs whether I press the gas pedal or just take my foot off the brake. It began happening around the 30,000 mile mark and the vehicle now has 56,000. I notice it most often occurs when the auto idle stop function engages at the first traffic light after a period (approx. more than 20 minutes) of freeway driving. The only way I have found to recover from the stall is to place depress the brake, place the car in Park, press the engine Start/Stop button twice (once to shut off the car then again to restart it), and then place the vehicle in drive and release the brake. Sometimes this process needs to be repeated. My vehicle is almost always in ECON mode. The issue happens whether or not the radio is on. My map is almost always displayed when I am driving.
Mfg Campaign: 11438187
Recall Date: Oct 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving, the vehicle suddenly stalled then began to jerked and was unable to accelerate above 2000 RPM. If pushed above the 2000 RPM, the car would continue to violently jerk. At this time, all the dash warning lights came on, but no warnings or driving issues prior to the incident. From the manufacturer (dealer inspected), error code P0369-CMP Sensor and this issue applies to a service article A180101 from January 2018 which notes that the camshaft thrust cover roughness out of spec and damaged camshaft position sensor. Concerns for this is that without warning the vehicle stalls out regardless of speed for a vehicle after owning for only 4 years.
Corrective Action:
While driving, the vehicle suddenly stalled then began to jerked and was unable to accelerate above 2000 RPM. If pushed above the 2000 RPM, the car would continue to violently jerk. At this time, all the dash warning lights came on, but no warnings or driving issues prior to the incident. From the manufacturer (dealer inspected), error code P0369-CMP Sensor and this issue applies to a service article A180101 from January 2018 which notes that the camshaft thrust cover roughness out of spec and damaged camshaft position sensor. Concerns for this is that without warning the vehicle stalls out regardless of speed for a vehicle after owning for only 4 years.
Additional Notes:
While driving, the vehicle suddenly stalled then began to jerked and was unable to accelerate above 2000 RPM. If pushed above the 2000 RPM, the car would continue to violently jerk. At this time, all the dash warning lights came on, but no warnings or driving issues prior to the incident. From the manufacturer (dealer inspected), error code P0369-CMP Sensor and this issue applies to a service article A180101 from January 2018 which notes that the camshaft thrust cover roughness out of spec and damaged camshaft position sensor. Concerns for this is that without warning the vehicle stalls out regardless of speed for a vehicle after owning for only 4 years.
Mfg Campaign: 11437515
Recall Date: Oct 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in TSB 20-029, Hard Upshift with Steady Acceleration. The transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. Does not happen always - have not determined a pattern.
Corrective Action:
My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in TSB 20-029, Hard Upshift with Steady Acceleration. The transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. Does not happen always - have not determined a pattern.
Additional Notes:
My vehicle is a 6 speed automatic transmission, which is experiencing symptoms known to affect 9 speed transmissions as documented in TSB 20-029, Hard Upshift with Steady Acceleration. The transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle will 'clank' and jump slightly forward, while accelerating between 20-45mph. Does not happen always - have not determined a pattern.
Mfg Campaign: 11437523
Recall Date: Oct 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
CHILD SEAT:HARNESS/CROTCH STRAP
Potential Consequences:
The contact owns a Maxi Cosi Magellan Max installed in a 2017 Honda Pilot. The contact stated that the harness strap detached from the T-bar in the rear of the safety seat. The contact stated that the child was in the safety seat during the failure. The manufacturer was notified of the failure and informed the contact how to re-attach the strap. The safety seat was repaired. The approximate failure mileage was 63,623.
Corrective Action:
The contact owns a Maxi Cosi Magellan Max installed in a 2017 Honda Pilot. The contact stated that the harness strap detached from the T-bar in the rear of the safety seat. The contact stated that the child was in the safety seat during the failure. The manufacturer was notified of the failure and informed the contact how to re-attach the strap. The safety seat was repaired. The approximate failure mileage was 63,623.
Additional Notes:
The contact owns a Maxi Cosi Magellan Max installed in a 2017 Honda Pilot. The contact stated that the harness strap detached from the T-bar in the rear of the safety seat. The contact stated that the child was in the safety seat during the failure. The manufacturer was notified of the failure and informed the contact how to re-attach the strap. The safety seat was repaired. The approximate failure mileage was 63,623.
Mfg Campaign: 11437205
Recall Date: Oct 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine does not restart after “auto idle”. The car cannot be turned off because it is shifted in to drive and won’t shift to park until the engine comes on. This leaves you stranded when driving if you’re at a busy intersection causing an extreme safety hazard.
Corrective Action:
Engine does not restart after “auto idle”. The car cannot be turned off because it is shifted in to drive and won’t shift to park until the engine comes on. This leaves you stranded when driving if you’re at a busy intersection causing an extreme safety hazard.
Additional Notes:
Engine does not restart after “auto idle”. The car cannot be turned off because it is shifted in to drive and won’t shift to park until the engine comes on. This leaves you stranded when driving if you’re at a busy intersection causing an extreme safety hazard.
Mfg Campaign: 11437015
Recall Date: Oct 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.
Corrective Action:
I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.
Additional Notes:
I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.
Mfg Campaign: 11436559
Recall Date: Oct 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Corrective Action:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Additional Notes:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Mfg Campaign: 11435804
Recall Date: Oct 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Corrective Action:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Additional Notes:
Vehicle driver is 4’11. Unable to safely reach gas pedal and brake pedal. There is no adjustments for a driver of this height.
Mfg Campaign: 11435804
Recall Date: Oct 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated while driving 10-15 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive to her destination. The dealer was notified of the failure. The contact stated that the failure had been recurring while shifting into first gear. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated while driving 10-15 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive to her destination. The dealer was notified of the failure. The contact stated that the failure had been recurring while shifting into first gear. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated while driving 10-15 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact was able to continue to drive to her destination. The dealer was notified of the failure. The contact stated that the failure had been recurring while shifting into first gear. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 65,000.
Mfg Campaign: 11435665
Recall Date: Oct 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car stalls at idle when you take foot off of brake in preparation to accelerate. Error lights and warnings flash on dashboard, car automatically shifts to neutral and it takes over a minute to restart. Inconsistently happens and Honda service technicians report there are no error codes. This is happening to MANY people with the same make/model. This is a serious safety and drivability issue. Please investigate.
Corrective Action:
Car stalls at idle when you take foot off of brake in preparation to accelerate. Error lights and warnings flash on dashboard, car automatically shifts to neutral and it takes over a minute to restart. Inconsistently happens and Honda service technicians report there are no error codes. This is happening to MANY people with the same make/model. This is a serious safety and drivability issue. Please investigate.
Additional Notes:
Car stalls at idle when you take foot off of brake in preparation to accelerate. Error lights and warnings flash on dashboard, car automatically shifts to neutral and it takes over a minute to restart. Inconsistently happens and Honda service technicians report there are no error codes. This is happening to MANY people with the same make/model. This is a serious safety and drivability issue. Please investigate.
Mfg Campaign: 11433928
Recall Date: Sep 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Mfg Campaign: 11433574
Recall Date: Sep 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Mfg Campaign: 11433574
Recall Date: Sep 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Corrective Action:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Additional Notes:
The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified. The contact recently received a TSB notice from the manufacturer regarding the failure. The failure mileage was 60,951.
Mfg Campaign: 11433574
Recall Date: Sep 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
Drivers Side Front Seatbelt webbing unraveling. Occasionally becoming caught in belt buckle assembly. Brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. I said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. After some back an forth they agreed to warranty the repair and let me take the car home. Its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. It seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.
Corrective Action:
Drivers Side Front Seatbelt webbing unraveling. Occasionally becoming caught in belt buckle assembly. Brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. I said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. After some back an forth they agreed to warranty the repair and let me take the car home. Its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. It seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.
Additional Notes:
Drivers Side Front Seatbelt webbing unraveling. Occasionally becoming caught in belt buckle assembly. Brought car to dealer on 8/6/21 and they wanted to charge over $500 to fix it. I said it was absolutely absurd and that it should be covered under one of my warranties purchased with the car. After some back an forth they agreed to warranty the repair and let me take the car home. Its now been over 4 weeks of them telling me the seat belt has still not arrived at the dealer and the safety issue is growing much larger as the seat belt webbing is getting worse each day. It seems they are truly not wanting to honor a warranty and are trying to do anything they can to either not fix the problem or make me pay over $500 to fix their defective product.
Mfg Campaign: 11433447
Recall Date: Sep 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto idle stop feature on the vehicle poses a significant safety hazard. On multiple occasions, the engine doesn’t re start after lifting your foot off of the brake. We’ve had the dealer assess several times, but they simply say they can’t repeat the problem. In the most recent instance, we were stopped at a red light and the auto idle stop engaged. When the light turned green, I took my foot off of the brake and the car did t re start. I had to shift from drive to park, and tried to re start the car a few times before the engine re started. I was fortunate I wasn’t rear ended, as cars were coming up behind me in excess of 40 miles per hour. Thankfully, they saw my hazard lights and moved over before hitting me. This problem has been reported in multiple forums, to include here: https://www.piloteers.org/threads/auto-engine-idle-stop-system-problem-message.144153/ Unfortunately, and by design, the feature cannot be permanently disengaged. Please force Honda to take immediate action before it results in fatalities!
Corrective Action:
The auto idle stop feature on the vehicle poses a significant safety hazard. On multiple occasions, the engine doesn’t re start after lifting your foot off of the brake. We’ve had the dealer assess several times, but they simply say they can’t repeat the problem. In the most recent instance, we were stopped at a red light and the auto idle stop engaged. When the light turned green, I took my foot off of the brake and the car did t re start. I had to shift from drive to park, and tried to re start the car a few times before the engine re started. I was fortunate I wasn’t rear ended, as cars were coming up behind me in excess of 40 miles per hour. Thankfully, they saw my hazard lights and moved over before hitting me. This problem has been reported in multiple forums, to include here: https://www.piloteers.org/threads/auto-engine-idle-stop-system-problem-message.144153/ Unfortunately, and by design, the feature cannot be permanently disengaged. Please force Honda to take immediate action before it results in fatalities!
Additional Notes:
The auto idle stop feature on the vehicle poses a significant safety hazard. On multiple occasions, the engine doesn’t re start after lifting your foot off of the brake. We’ve had the dealer assess several times, but they simply say they can’t repeat the problem. In the most recent instance, we were stopped at a red light and the auto idle stop engaged. When the light turned green, I took my foot off of the brake and the car did t re start. I had to shift from drive to park, and tried to re start the car a few times before the engine re started. I was fortunate I wasn’t rear ended, as cars were coming up behind me in excess of 40 miles per hour. Thankfully, they saw my hazard lights and moved over before hitting me. This problem has been reported in multiple forums, to include here: https://www.piloteers.org/threads/auto-engine-idle-stop-system-problem-message.144153/ Unfortunately, and by design, the feature cannot be permanently disengaged. Please force Honda to take immediate action before it results in fatalities!
Mfg Campaign: 11432684
Recall Date: Sep 12, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
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