Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Mfg Campaign: 11290410
Recall Date: Dec 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS BUCKING AND SHUT OFF ON ME WHILE ON THE HIGHWAY NOT EVEN A FULL MONTH AFTER THE VEHICLES TRANSMISSION WAS SERVICED AND BACK IN THE 9 TIMES AGAIN WITHIN A YEAR.I WAS TOLD THAT I WAS SOLD A VEHICLE BRAND NEW I DO NOT BELIEVE THE TRANSMISSION AND OR VEHICLE FOR THAT MATTER SHOULD BE GIVING ME SAFETY ISSUES AT ONLY 16,000 MILES AND THEN AGAIN AT 33,351 MILES; WITHOUT RECOURSE. THE DEALER SUGGESTED TO BUY MY CAR BACK ' PUT IT BACK ON THE LOT AND PUT ME INTO A DIFFERENT LOAN THAT WOULD INCREASE MY PAYMENTS. I AM LOOKING FOR SOME ASSISTANCE HERE SO THAT I MAY BE IN A VEHICLE THAT IS SAFE, DEPENDABLE, AND RELIABLE. I AM FIRM IN MY BELIEF AFTER DRIVING THIS VEHICLE AND EXPERIENCING THE FAULTINESS OF THE VEHICLE THAT THE TRANSMISSION IS DEFECTIVE. *UPDATE 3RD GEAR PRESSURE SWITCH REPLACED TWICE.
Corrective Action:
MY CAR WAS BUCKING AND SHUT OFF ON ME WHILE ON THE HIGHWAY NOT EVEN A FULL MONTH AFTER THE VEHICLES TRANSMISSION WAS SERVICED AND BACK IN THE 9 TIMES AGAIN WITHIN A YEAR.I WAS TOLD THAT I WAS SOLD A VEHICLE BRAND NEW I DO NOT BELIEVE THE TRANSMISSION AND OR VEHICLE FOR THAT MATTER SHOULD BE GIVING ME SAFETY ISSUES AT ONLY 16,000 MILES AND THEN AGAIN AT 33,351 MILES; WITHOUT RECOURSE. THE DEALER SUGGESTED TO BUY MY CAR BACK ' PUT IT BACK ON THE LOT AND PUT ME INTO A DIFFERENT LOAN THAT WOULD INCREASE MY PAYMENTS. I AM LOOKING FOR SOME ASSISTANCE HERE SO THAT I MAY BE IN A VEHICLE THAT IS SAFE, DEPENDABLE, AND RELIABLE. I AM FIRM IN MY BELIEF AFTER DRIVING THIS VEHICLE AND EXPERIENCING THE FAULTINESS OF THE VEHICLE THAT THE TRANSMISSION IS DEFECTIVE. *UPDATE 3RD GEAR PRESSURE SWITCH REPLACED TWICE.
Additional Notes:
MY CAR WAS BUCKING AND SHUT OFF ON ME WHILE ON THE HIGHWAY NOT EVEN A FULL MONTH AFTER THE VEHICLES TRANSMISSION WAS SERVICED AND BACK IN THE 9 TIMES AGAIN WITHIN A YEAR.I WAS TOLD THAT I WAS SOLD A VEHICLE BRAND NEW I DO NOT BELIEVE THE TRANSMISSION AND OR VEHICLE FOR THAT MATTER SHOULD BE GIVING ME SAFETY ISSUES AT ONLY 16,000 MILES AND THEN AGAIN AT 33,351 MILES; WITHOUT RECOURSE. THE DEALER SUGGESTED TO BUY MY CAR BACK ' PUT IT BACK ON THE LOT AND PUT ME INTO A DIFFERENT LOAN THAT WOULD INCREASE MY PAYMENTS. I AM LOOKING FOR SOME ASSISTANCE HERE SO THAT I MAY BE IN A VEHICLE THAT IS SAFE, DEPENDABLE, AND RELIABLE. I AM FIRM IN MY BELIEF AFTER DRIVING THIS VEHICLE AND EXPERIENCING THE FAULTINESS OF THE VEHICLE THAT THE TRANSMISSION IS DEFECTIVE. *UPDATE 3RD GEAR PRESSURE SWITCH REPLACED TWICE.
Mfg Campaign: 11287430
Recall Date: Dec 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UPON EXITING STOP/START EVENTS(AUTO SHUT OFF AT STOP SIGNS/LIGHTS/PARKING LOTS), ENGINE DOES NOT RESTART. INSTEAD, IT SHIFTS INTO PARK, LIGHTS UP ALL INSTRUMENTS ON DISPLAY PANEL, AND REQUIRES A MANUAL RESTART. VEHICLE IS DEAD UNTIL RESTARTED, POSING A HAZARD TO OCCUPANTS/ONCOMING TRAFFIC. HAS HAPPENED MULTIPLE TIMES IN PAST WEEKS. WE ALSO HAVE READ OF MANY OTHER OWNERS OF '16/'17 HONDA PILOT OWNERS HAVING THE EXACT SAME ISSUE.
Corrective Action:
UPON EXITING STOP/START EVENTS(AUTO SHUT OFF AT STOP SIGNS/LIGHTS/PARKING LOTS), ENGINE DOES NOT RESTART. INSTEAD, IT SHIFTS INTO PARK, LIGHTS UP ALL INSTRUMENTS ON DISPLAY PANEL, AND REQUIRES A MANUAL RESTART. VEHICLE IS DEAD UNTIL RESTARTED, POSING A HAZARD TO OCCUPANTS/ONCOMING TRAFFIC. HAS HAPPENED MULTIPLE TIMES IN PAST WEEKS. WE ALSO HAVE READ OF MANY OTHER OWNERS OF '16/'17 HONDA PILOT OWNERS HAVING THE EXACT SAME ISSUE.
Additional Notes:
UPON EXITING STOP/START EVENTS(AUTO SHUT OFF AT STOP SIGNS/LIGHTS/PARKING LOTS), ENGINE DOES NOT RESTART. INSTEAD, IT SHIFTS INTO PARK, LIGHTS UP ALL INSTRUMENTS ON DISPLAY PANEL, AND REQUIRES A MANUAL RESTART. VEHICLE IS DEAD UNTIL RESTARTED, POSING A HAZARD TO OCCUPANTS/ONCOMING TRAFFIC. HAS HAPPENED MULTIPLE TIMES IN PAST WEEKS. WE ALSO HAVE READ OF MANY OTHER OWNERS OF '16/'17 HONDA PILOT OWNERS HAVING THE EXACT SAME ISSUE.
Mfg Campaign: 11287574
Recall Date: Dec 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.
Mfg Campaign: 11286863
Recall Date: Dec 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.
Corrective Action:
2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.
Additional Notes:
2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.
Mfg Campaign: 11281857
Recall Date: Nov 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Corrective Action:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Additional Notes:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Mfg Campaign: 11280530
Recall Date: Nov 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Corrective Action:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Additional Notes:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Mfg Campaign: 11280530
Recall Date: Nov 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Corrective Action:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Additional Notes:
TWICE THE EXHAUST LIGHT AND ALL PANEL LIGHTS HAS COME UP. THE FIST TIME THE CAR WAS A FEW MONTHS OLD AND THE CAR WAS NOT EVEN ON, IT HAPPEN WHEN CAR WAS STARTED. THEY FIX THE FIRST TIME THE SECOND TIME THEY CHARGE US EVEN THE CAR IS NOT 50000 MILES OLD.
Mfg Campaign: 11280530
Recall Date: Nov 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11280165
Recall Date: Nov 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 07652, (201) 426-4676) WHERE IT WAS DIAGNOSED THAT THE ROTOR AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 30,000.
Mfg Campaign: 11280165
Recall Date: Nov 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Corrective Action:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Additional Notes:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Mfg Campaign: 11278706
Recall Date: Nov 7, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Corrective Action:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Additional Notes:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Mfg Campaign: 11278706
Recall Date: Nov 7, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Corrective Action:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Additional Notes:
HUGE/LOUD POP OF RADIO, CAR DOESN'T BEEP, IS STILL IN DRIVE, BUT IS DEAD WHEN: STOPPED BUT NOT SURE THAT AUTOSTART IS ON' BOTH TIMES THIS HORRIBLE ONE HAPPENED, IT WAS A VERY BRIEF PRESS ON THE BREAKS (11/5: ON FREEWAY; 11/6: AT STOP SIGN). SCREENS ON DASH POPPED LOUDLY, AND SUDDENLY ENGINE WAS DEAD. C.SITUATION: THIS WAS NOT A FULL AUTOSTOP ISSUE, SO THERE WASN'T ANY EXPECTATION THAT IT WAS GOING TO RESTART, RATHER IT WAS STILL IN DRIVE AND THE ENGINE WAS GOING. SUDDENLY I AM ROLLING BACKWARDS AS ENGINE IS DEAD. I AM STILL IN DRIVE, SO I HAVE TO PRESS THE BREAK TO STOP ROLLING INTO THE CAR AT THE STOP BEHIND ME! THEN I TRY TO PUT IT IN PARK OR PRESS DRIVE AGAIN, THAT DOESN'T WORK. I HAVE TO COMPLETELY REBOOT THE CAR BY PRESSING BREAK AND PRESSING POWER BUTTON, THEN PRESS DRIVE. THIS IS INCREDIBLY SCARY ON THE FREEWAY BECAUSE THIS WAS NOT AS SLOW MOVING TRAFFIC AS WHEN THE OTHER SITUATIONS HAPPEN (I.E. YOU ARE JUST PAUSING, NOT STOPPING LONG ENOUGH FOR AUTOSTOP TO DO IT'S THING). D.REPERCUSSIONS: SEEMS THAT AFTER THE HUGE 'POP' ONE OF THE SCREENS UNDER STEERING WHEEL IS NOT WORKING PROPERLY. THERE IS A BLANK SCREEN INSTEAD OF THE 'HOME' ONE WHICH NORMALLY SHOWS THINGS LIKE YOUR CRUISE CONTROL FOLLOWING DISTANCE/SET RATE. ALSO THE BUTTONS FOR COLLISION AND LANE DEPARTURE TURNED OFF AND I HAD TO TURN THEM ON MANUALLY. E.FREQUENCY: FIRST HAPPENED TUESDAY THIS WEEK DRIVING HOME FROM WORK, CAR HAD BEEN PARKED ALL DAY, THIS WAS ABOUT 35 MIN INTO MY COMMUTE., I CALLED AND MADE YET ANOTHER APPOINTMENT TO HAVE IT LOOKED AT. THEN IT HAPPENED THE NEXT MORNING, WAS CHILLY, THIS TIME HAPPENED WITHIN FOUR MINUTES OF STARTING UP. F.PRIORITY: I AM EXTREMELY LUCKY I DIDN'T HAVE A FENDER BENDER EITHER TIME. THIS SHOULD NEVER HAPPEN, YOU SHOULD BE ABLE TO TRUST THAT YOUR ENGINE IS GOING TO STAY RUNNING. THIS WILL ALSO GET US IN AN ACCIDENT.
Mfg Campaign: 11278706
Recall Date: Nov 7, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.
Mfg Campaign: 11278259
Recall Date: Nov 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICATING AN EMISSIONS PROBLEM (P0430: CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 2)). AFTER INVESTIGATION BY THE DEALER, THEY SAID THAT THE FUEL INJECTORS NEED TO BE REPLACED AT A SIGNIFICANT COST. AFTER DOING SOME RESEARCH I HAVE READ THAT THIS IS A COMMON COMPLAINT FROM THIS COHORT OF VEHICLE OWNERS.
Corrective Action:
AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICATING AN EMISSIONS PROBLEM (P0430: CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 2)). AFTER INVESTIGATION BY THE DEALER, THEY SAID THAT THE FUEL INJECTORS NEED TO BE REPLACED AT A SIGNIFICANT COST. AFTER DOING SOME RESEARCH I HAVE READ THAT THIS IS A COMMON COMPLAINT FROM THIS COHORT OF VEHICLE OWNERS.
Additional Notes:
AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICATING AN EMISSIONS PROBLEM (P0430: CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 2)). AFTER INVESTIGATION BY THE DEALER, THEY SAID THAT THE FUEL INJECTORS NEED TO BE REPLACED AT A SIGNIFICANT COST. AFTER DOING SOME RESEARCH I HAVE READ THAT THIS IS A COMMON COMPLAINT FROM THIS COHORT OF VEHICLE OWNERS.
Mfg Campaign: 11277651
Recall Date: Nov 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.
Corrective Action:
WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.
Additional Notes:
WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHEN THE CAR WOULD START BACK UP AT A STOP SIGN/LIGHT. THE POWER TO THE LIGHTS ACTUALLY STARTED TO DIM BEFORE THEY TURNED OFF COMPLETELY. EVENTUALLY, THE CAR FAILED TO START BACK UP ON ITS OWN A FEW TIMES. WE TOOK IT IN TO THE DEALER AND THEY REPLACED THE STARTER UNDER WARRANTY. THE PROBLEM WENT AWAY. WE'RE NOW 2 YEARS + 4 MONTHS INTO OWNING THE CAR AND THE LIGHTS ARE STARTING TO DIM AGAIN WHEN THE CAR IS STARTING BACK UP AT STOP SIGNS/LIGHTS -- I'M HOPING IT FAILS AGAIN BEFORE THE 3 YEAR WARRANTY IS UP SO WE CAN GET IT REPLACED AGAIN FOR FREE. THIS FEELS LIKE A MANUFACTURING DEFECT TO ME -- ONE THAT'S EXACERBATED BY THE FREQUENCY OF STOPS IN AN URBAN ENVIRONMENT AND A STARTER THAT ISN'T BUILT TO WITHSTAND THAT KIND OF USE. THIS SHOULD BE INVESTIGATED FOR A RECALL.
Mfg Campaign: 11277093
Recall Date: Oct 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.
Corrective Action:
WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.
Additional Notes:
WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.
Mfg Campaign: 11271766
Recall Date: Oct 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Corrective Action:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Additional Notes:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Mfg Campaign: 11271668
Recall Date: Oct 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Corrective Action:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Additional Notes:
FOR A WHILE NOW THE CAR HAS HAD AN ISSUE WITH STARTING AFTER THE AUTO IDLE ENGINE STOP HAS ENGAGED. IT IS SLOW TO START, THE RADIO AND INFOTAINMENT SCREEN CUT OUT, AND THERE IS A POPPING NOISE. WHEN WE HAD THE CAR IN FOR SERVICE LAST, WE MENTIONED THIS AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE AND TO RECORD IT HAPPENING. I'M SUPPOSED TO DRIVE AROUND RECORDING EVERYTHING? THIS HAS PROGRESSED TO THE OTHER NIGHT MY WIFE WAS ALONE IN THE CAR AND IT COMPLETELY DIED AT A RED LIGHT, WITH CARS ALL AROUND HER. SHE WAS FRANTICALLY TRYING TO GET IT STARTED AFTER IT SAID TO SWITCH TO PARK AND RESTART. IT WOULDN'T START FOR 5-6 ATTEMPTS AND THEN FINALLY STARTED. THIS IS EXTREMELY DANGEROUS AND TO THINK IT COULD HAPPEN WITH MY KID IN THE CAR. WE WILL BE SETTING UP AN APPOINTMENT TO HAVE IT LOOKED AT AGAIN. ALSO, THE SHIFTING OF GEARS IN THE CAR IS ROUGH BETWEEN FIRST AND SECOND GEARS. IT'S ALWAYS BETWEEN 25-30 MPH WHEN THE HARD SHIFT HAPPENS. IT'S LIKE THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. AGAIN, THE DEALERSHIP CAN'T REPLICATE IT AND WE SHOULD RECORD IT HAPPENING. THEY DID A TRANSMISSION SERVICE AS PART OF THE STANDARD MILEAGE SERVICE RECOMMENDATION AND THOUGHT THAT MAY FIX IT. IT DID NOT.
Mfg Campaign: 11271668
Recall Date: Oct 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.
Corrective Action:
I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.
Additional Notes:
I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FULL DESCRIPTION OF THE ISSUE TO VAN'S HONDA IN GREEN BAY, WISCONSON. I RECEIVED A PHONE CALL BACK AND WAS TOLD THAT THE SYSTEM IS OVERLY SENSITIVE. THERE IS A CAMERA ON THE WINDSHIELD AND IT SOMETIMES PICKS UP A GLARE. THE REP AT VAN'S SAID THE CAR CAN NOT BE REPAIRED.
Mfg Campaign: 11268242
Recall Date: Oct 14, 2019
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