Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.
Corrective Action:
MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.
Additional Notes:
MY CAR BEHIND ACCIDENT .278 WEST HIGHWAY.
Mfg Campaign: 11233616
Recall Date: Jul 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILEAGE 22K.
Corrective Action:
AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILEAGE 22K.
Additional Notes:
AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILEAGE 22K.
Mfg Campaign: 11221955
Recall Date: Jun 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS VEHICLE APPEARS TO HAVE FAULTY BRAKES - EITHER BY DESIGN OR BY MANUFACTURING. WHILE I CANNOT COMMENT ON THE CHANCES OF BRAKE FAILURE BUT THE PERFORMANCE OF THE BRAKES IS UNSATISFACTORY AND UNPREDICTABLE. I'M FAIRLY CONFIDENT I'M NOT THE ONLY ONE AFFECTED. I WOULD PERSONALLY INVESTIGATE THE BRAKES ON THE CURRENT GENERATION HONDA PILOTS AS THEY APPEAR TO BE A POTENTIAL SAFETY ISSUE. BUT, THE DECISION TO UNDERTAKE THIS EXERCISE OF INVESTIGATING HONDA IS UP TO YOU.
Corrective Action:
THIS VEHICLE APPEARS TO HAVE FAULTY BRAKES - EITHER BY DESIGN OR BY MANUFACTURING. WHILE I CANNOT COMMENT ON THE CHANCES OF BRAKE FAILURE BUT THE PERFORMANCE OF THE BRAKES IS UNSATISFACTORY AND UNPREDICTABLE. I'M FAIRLY CONFIDENT I'M NOT THE ONLY ONE AFFECTED. I WOULD PERSONALLY INVESTIGATE THE BRAKES ON THE CURRENT GENERATION HONDA PILOTS AS THEY APPEAR TO BE A POTENTIAL SAFETY ISSUE. BUT, THE DECISION TO UNDERTAKE THIS EXERCISE OF INVESTIGATING HONDA IS UP TO YOU.
Additional Notes:
THIS VEHICLE APPEARS TO HAVE FAULTY BRAKES - EITHER BY DESIGN OR BY MANUFACTURING. WHILE I CANNOT COMMENT ON THE CHANCES OF BRAKE FAILURE BUT THE PERFORMANCE OF THE BRAKES IS UNSATISFACTORY AND UNPREDICTABLE. I'M FAIRLY CONFIDENT I'M NOT THE ONLY ONE AFFECTED. I WOULD PERSONALLY INVESTIGATE THE BRAKES ON THE CURRENT GENERATION HONDA PILOTS AS THEY APPEAR TO BE A POTENTIAL SAFETY ISSUE. BUT, THE DECISION TO UNDERTAKE THIS EXERCISE OF INVESTIGATING HONDA IS UP TO YOU.
Mfg Campaign: 11208482
Recall Date: May 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA (1310 E COLLEGE ST, LAKE CHARLES, LA 70605, (337) 429-2137) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA (1310 E COLLEGE ST, LAKE CHARLES, LA 70605, (337) 429-2137) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA (1310 E COLLEGE ST, LAKE CHARLES, LA 70605, (337) 429-2137) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.
Mfg Campaign: 11195371
Recall Date: Apr 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE CAR. WE STOPPED AT THE NEXT EXIT AND FOUND THAT THE SUNROOF HAD A HUGE HOLE AND THE GLASS HAD FALLEN ONTO THE VISOR. NOBODY WAS INJURED BECAUSE THE VISOR KEPT THE GLASS OUT OF THE CABIN. WE WERE SHAKEN BUT I WAS ABLE TO MAINTAIN CONTROL AND GET OUT OF THE WAY OF TRAFFIC.
Corrective Action:
I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE CAR. WE STOPPED AT THE NEXT EXIT AND FOUND THAT THE SUNROOF HAD A HUGE HOLE AND THE GLASS HAD FALLEN ONTO THE VISOR. NOBODY WAS INJURED BECAUSE THE VISOR KEPT THE GLASS OUT OF THE CABIN. WE WERE SHAKEN BUT I WAS ABLE TO MAINTAIN CONTROL AND GET OUT OF THE WAY OF TRAFFIC.
Additional Notes:
I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE CAR. WE STOPPED AT THE NEXT EXIT AND FOUND THAT THE SUNROOF HAD A HUGE HOLE AND THE GLASS HAD FALLEN ONTO THE VISOR. NOBODY WAS INJURED BECAUSE THE VISOR KEPT THE GLASS OUT OF THE CABIN. WE WERE SHAKEN BUT I WAS ABLE TO MAINTAIN CONTROL AND GET OUT OF THE WAY OF TRAFFIC.
Mfg Campaign: 11190859
Recall Date: Mar 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VEHICLE LED HEADLIGHTS ARE TOO BRIGHT. ONCOMING TRAFFIC FLASHES HIGH BEAMS AT ME THINKING MY BRIGHTS ARE ON CREATING A HAZARD FOR MYSELF AND ONCOMING TRAFFIC. MANY TIMES I AM BLINDED BY THE BLINDING LIGHTS OF THEIR HIGH BEAMS BEAM LIGHTS BEING FLASHED AND HAVE GONE OFF THE ROAD DUE TO THE BLINDNESS. I HAVE CONTACTED AMERICAN HONDA BUT HAVE NOT RECEIVED HELP. THE DEALER HAS ADJUSTED THE HEADLIGHTS WITH LITTLE EFFECT. THE VEHICLE WAS PURCHASED RECENTLY. IT HAS LED HEADLAMPS, AND WAS A LATE MODEL 2017 RECENTLY PURCHASED AS A NEW VEHICLE. I AM AFRAID TO DRIVE THE VEHICLE AT NIGHT DUE TO THE FREQUENT EVENTS OF ONCOMING VEHICLES FLASHING THEIR HIGH BEAM HEADLIGHTS IN RESPONSE TO THE PERCEPTION THAT MY HIGH BEAMS ARE ON. AS A RESULT OF THIS, I HAVE TO FLASH MY HIGH BEAMS IN RESPONSE TO LET THE ONCOMING TRAFFIC KNOW MY HIGH BEAMS ARE NOT ON. SOMETIMES OPPOSING TRAFFIC LEAVES THEIR HIGH BEAMS ON IN RETALIATION TO THE PERCEPTION MY HIGH BEAMS ARE ON CREATING A TEMPORARY CONDITION OF BLINDNESS ON MY PART AND HAS CAUSE ME TO RUN OFF THE ROAD. I NEED YOUR HELP IN GETTING AMERICAN HONDA TO HELP RESOLVE THIS. THANKS YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
VEHICLE LED HEADLIGHTS ARE TOO BRIGHT. ONCOMING TRAFFIC FLASHES HIGH BEAMS AT ME THINKING MY BRIGHTS ARE ON CREATING A HAZARD FOR MYSELF AND ONCOMING TRAFFIC. MANY TIMES I AM BLINDED BY THE BLINDING LIGHTS OF THEIR HIGH BEAMS BEAM LIGHTS BEING FLASHED AND HAVE GONE OFF THE ROAD DUE TO THE BLINDNESS. I HAVE CONTACTED AMERICAN HONDA BUT HAVE NOT RECEIVED HELP. THE DEALER HAS ADJUSTED THE HEADLIGHTS WITH LITTLE EFFECT. THE VEHICLE WAS PURCHASED RECENTLY. IT HAS LED HEADLAMPS, AND WAS A LATE MODEL 2017 RECENTLY PURCHASED AS A NEW VEHICLE. I AM AFRAID TO DRIVE THE VEHICLE AT NIGHT DUE TO THE FREQUENT EVENTS OF ONCOMING VEHICLES FLASHING THEIR HIGH BEAM HEADLIGHTS IN RESPONSE TO THE PERCEPTION THAT MY HIGH BEAMS ARE ON. AS A RESULT OF THIS, I HAVE TO FLASH MY HIGH BEAMS IN RESPONSE TO LET THE ONCOMING TRAFFIC KNOW MY HIGH BEAMS ARE NOT ON. SOMETIMES OPPOSING TRAFFIC LEAVES THEIR HIGH BEAMS ON IN RETALIATION TO THE PERCEPTION MY HIGH BEAMS ARE ON CREATING A TEMPORARY CONDITION OF BLINDNESS ON MY PART AND HAS CAUSE ME TO RUN OFF THE ROAD. I NEED YOUR HELP IN GETTING AMERICAN HONDA TO HELP RESOLVE THIS. THANKS YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
VEHICLE LED HEADLIGHTS ARE TOO BRIGHT. ONCOMING TRAFFIC FLASHES HIGH BEAMS AT ME THINKING MY BRIGHTS ARE ON CREATING A HAZARD FOR MYSELF AND ONCOMING TRAFFIC. MANY TIMES I AM BLINDED BY THE BLINDING LIGHTS OF THEIR HIGH BEAMS BEAM LIGHTS BEING FLASHED AND HAVE GONE OFF THE ROAD DUE TO THE BLINDNESS. I HAVE CONTACTED AMERICAN HONDA BUT HAVE NOT RECEIVED HELP. THE DEALER HAS ADJUSTED THE HEADLIGHTS WITH LITTLE EFFECT. THE VEHICLE WAS PURCHASED RECENTLY. IT HAS LED HEADLAMPS, AND WAS A LATE MODEL 2017 RECENTLY PURCHASED AS A NEW VEHICLE. I AM AFRAID TO DRIVE THE VEHICLE AT NIGHT DUE TO THE FREQUENT EVENTS OF ONCOMING VEHICLES FLASHING THEIR HIGH BEAM HEADLIGHTS IN RESPONSE TO THE PERCEPTION THAT MY HIGH BEAMS ARE ON. AS A RESULT OF THIS, I HAVE TO FLASH MY HIGH BEAMS IN RESPONSE TO LET THE ONCOMING TRAFFIC KNOW MY HIGH BEAMS ARE NOT ON. SOMETIMES OPPOSING TRAFFIC LEAVES THEIR HIGH BEAMS ON IN RETALIATION TO THE PERCEPTION MY HIGH BEAMS ARE ON CREATING A TEMPORARY CONDITION OF BLINDNESS ON MY PART AND HAS CAUSE ME TO RUN OFF THE ROAD. I NEED YOUR HELP IN GETTING AMERICAN HONDA TO HELP RESOLVE THIS. THANKS YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11165971
Recall Date: Jan 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Corrective Action:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Additional Notes:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Mfg Campaign: 11165092
Recall Date: Jan 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Corrective Action:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Additional Notes:
TODAY, 01/8/2019, THE EMISSIONS SYSTEM PROBLEM WARNING APPEARED ON DASH WHILE DRIVING CAR AT APPROXIMATELY 45MPH. VEHICLE WAS IN ECONOMY MODE. JUST HAD THE VEHICLE IN THE SHOP FOR B01 SERVICE TWO DAYS AGO. BLOGS STATE THAT IT IS A KNOW FUEL INJECTOR OR FUEL INJECTOR RAIL PROBLEM.
Mfg Campaign: 11165092
Recall Date: Jan 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED SPONTANEOUSLY, DROVE OVER A CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED SPONTANEOUSLY, DROVE OVER A CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED SPONTANEOUSLY, DROVE OVER A CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.
Mfg Campaign: 11164931
Recall Date: Jan 7, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO TWO VEHICLES. IN ADDITION, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR AUTO BODY REPAIRS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE BRAKE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11161181
Recall Date: Dec 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE EMISSION LIGHT CONTINUALLY COMES ON IN THE TRUCK THEY MAKE IT GO OFF AFTER A MONTH OR 2 BACK ON AGAIN.
Corrective Action:
THE EMISSION LIGHT CONTINUALLY COMES ON IN THE TRUCK THEY MAKE IT GO OFF AFTER A MONTH OR 2 BACK ON AGAIN.
Additional Notes:
THE EMISSION LIGHT CONTINUALLY COMES ON IN THE TRUCK THEY MAKE IT GO OFF AFTER A MONTH OR 2 BACK ON AGAIN.
Mfg Campaign: 11145134
Recall Date: Nov 3, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I WAS ABLE TO DO BIT OF GOOGLE AND GOT TO KNOW THIS IS A COMMON ISSUE WITH THE 2016-17 HONDA PILOT AND I CAN DRIVE THE CAR TO HOME WITH THE WARNING. CAR IS HAVING 33K MILES ON IT AND STILL UNDER THE WARRANTY. IT HAS ALL THE RECOMMENDED MAINTENANCE WORK DONE ACCORDING TO THE MANUFACTURER RECOMMENDATIONS. AFTER I GOT THE WARNING MESSAGE AT NIGHT, THE VERY NEXT DAY I DROVE IT TO THE HONDA AGENT AND THEY CHECKED THE CAR AND THEY MENTIONED THERE IS A SOFTWARE UPDATE NEEDED TO BE DONE AND NEEDS INJECTOR REPLACEMENT. THEY ALSO MENTIONED THEY ARE GETTING PILOTS WITH THIS ERROR MORE OFTEN NOW AND I AM NOT ALONE. THE ERROR CODE IT SHOWS IS 'P0430'. A BRAND NEW VEHICLE WITH JUST 33K MILES GETTING INJECTOR REPLACEMENT IS NOT WHAT IS MENTIONED IN THE OWNERS MANUAL. IF THIS IS GETTING AGAIN AND AGAIN THE COST OF OWNING THE CAR SEEMS REALLY EXPENSIVE AND WORTHLESS. SPECIALLY WITH THE ISSUES OF EMISSIONS THE CAR MAY STALL ANYWHERE AND CREATE A SAFETY HAZARD FOR THE PASSENGERS AND OTHERS ON THE ROAD. I WOULD RECOMMEND HONDA COMES IN AND FIX THIS ISSUE IN ALL THE 2016-17 PILOT CARS EVEN OUTSIDE THE BASIC WARRANTY AS A RECALL WITHOUT PUTTING THEIR CUSTOMERS IN TROUBLE. THANKS.
Corrective Action:
MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I WAS ABLE TO DO BIT OF GOOGLE AND GOT TO KNOW THIS IS A COMMON ISSUE WITH THE 2016-17 HONDA PILOT AND I CAN DRIVE THE CAR TO HOME WITH THE WARNING. CAR IS HAVING 33K MILES ON IT AND STILL UNDER THE WARRANTY. IT HAS ALL THE RECOMMENDED MAINTENANCE WORK DONE ACCORDING TO THE MANUFACTURER RECOMMENDATIONS. AFTER I GOT THE WARNING MESSAGE AT NIGHT, THE VERY NEXT DAY I DROVE IT TO THE HONDA AGENT AND THEY CHECKED THE CAR AND THEY MENTIONED THERE IS A SOFTWARE UPDATE NEEDED TO BE DONE AND NEEDS INJECTOR REPLACEMENT. THEY ALSO MENTIONED THEY ARE GETTING PILOTS WITH THIS ERROR MORE OFTEN NOW AND I AM NOT ALONE. THE ERROR CODE IT SHOWS IS 'P0430'. A BRAND NEW VEHICLE WITH JUST 33K MILES GETTING INJECTOR REPLACEMENT IS NOT WHAT IS MENTIONED IN THE OWNERS MANUAL. IF THIS IS GETTING AGAIN AND AGAIN THE COST OF OWNING THE CAR SEEMS REALLY EXPENSIVE AND WORTHLESS. SPECIALLY WITH THE ISSUES OF EMISSIONS THE CAR MAY STALL ANYWHERE AND CREATE A SAFETY HAZARD FOR THE PASSENGERS AND OTHERS ON THE ROAD. I WOULD RECOMMEND HONDA COMES IN AND FIX THIS ISSUE IN ALL THE 2016-17 PILOT CARS EVEN OUTSIDE THE BASIC WARRANTY AS A RECALL WITHOUT PUTTING THEIR CUSTOMERS IN TROUBLE. THANKS.
Additional Notes:
MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I WAS ABLE TO DO BIT OF GOOGLE AND GOT TO KNOW THIS IS A COMMON ISSUE WITH THE 2016-17 HONDA PILOT AND I CAN DRIVE THE CAR TO HOME WITH THE WARNING. CAR IS HAVING 33K MILES ON IT AND STILL UNDER THE WARRANTY. IT HAS ALL THE RECOMMENDED MAINTENANCE WORK DONE ACCORDING TO THE MANUFACTURER RECOMMENDATIONS. AFTER I GOT THE WARNING MESSAGE AT NIGHT, THE VERY NEXT DAY I DROVE IT TO THE HONDA AGENT AND THEY CHECKED THE CAR AND THEY MENTIONED THERE IS A SOFTWARE UPDATE NEEDED TO BE DONE AND NEEDS INJECTOR REPLACEMENT. THEY ALSO MENTIONED THEY ARE GETTING PILOTS WITH THIS ERROR MORE OFTEN NOW AND I AM NOT ALONE. THE ERROR CODE IT SHOWS IS 'P0430'. A BRAND NEW VEHICLE WITH JUST 33K MILES GETTING INJECTOR REPLACEMENT IS NOT WHAT IS MENTIONED IN THE OWNERS MANUAL. IF THIS IS GETTING AGAIN AND AGAIN THE COST OF OWNING THE CAR SEEMS REALLY EXPENSIVE AND WORTHLESS. SPECIALLY WITH THE ISSUES OF EMISSIONS THE CAR MAY STALL ANYWHERE AND CREATE A SAFETY HAZARD FOR THE PASSENGERS AND OTHERS ON THE ROAD. I WOULD RECOMMEND HONDA COMES IN AND FIX THIS ISSUE IN ALL THE 2016-17 PILOT CARS EVEN OUTSIDE THE BASIC WARRANTY AS A RECALL WITHOUT PUTTING THEIR CUSTOMERS IN TROUBLE. THANKS.
Mfg Campaign: 11140079
Recall Date: Oct 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
DRIVER SEAT BELT IS VERY SHORT, COMPARING TO OTHER MAKES AND MODELS CAN NOT REACH THE DASH WHEN TRYING TO CLEAR WINDOW OR DASH IF SOMETHING IS ON THERE SEATBELT LOCKS UP ABOUT QUARTER WAY TO DASH. MAJOR SAFETY ISSUE , HAVE TO BUY EXTENDER FOR OVERISEZED PERSON...
Corrective Action:
DRIVER SEAT BELT IS VERY SHORT, COMPARING TO OTHER MAKES AND MODELS CAN NOT REACH THE DASH WHEN TRYING TO CLEAR WINDOW OR DASH IF SOMETHING IS ON THERE SEATBELT LOCKS UP ABOUT QUARTER WAY TO DASH. MAJOR SAFETY ISSUE , HAVE TO BUY EXTENDER FOR OVERISEZED PERSON...
Additional Notes:
DRIVER SEAT BELT IS VERY SHORT, COMPARING TO OTHER MAKES AND MODELS CAN NOT REACH THE DASH WHEN TRYING TO CLEAR WINDOW OR DASH IF SOMETHING IS ON THERE SEATBELT LOCKS UP ABOUT QUARTER WAY TO DASH. MAJOR SAFETY ISSUE , HAVE TO BUY EXTENDER FOR OVERISEZED PERSON...
Mfg Campaign: 11139020
Recall Date: Oct 8, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWER AGAIN. THE VEHICLE WAS TAKEN TO HONDA FOR A FINAL REPAIR FOR TRANSMISSION ISSUES THE FOLLOWING DAY. IT IS 9 DAYS LATER AND THE VEHICLE IS STILL NOT REPAIRED. PER THE SERVICE ADVISOR, THE DEALERSHIP HAS REPLACED 3 WIRING HARNESSES UNDER THE DASH THAT THEY SAY WERE DEFECTIVE FROM THE FACTORY, ALONG WITH 2 MODULES. THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT STATE, AS IT ITERMITTENTLY LOSES POWER. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN AUGUST DUE TO THE PUSH BUTTON TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING, AND LOSING FORWARD POWER. THE VEHICLE WOULD NOT GO INTO PARK OR NEUTRAL.
Corrective Action:
MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWER AGAIN. THE VEHICLE WAS TAKEN TO HONDA FOR A FINAL REPAIR FOR TRANSMISSION ISSUES THE FOLLOWING DAY. IT IS 9 DAYS LATER AND THE VEHICLE IS STILL NOT REPAIRED. PER THE SERVICE ADVISOR, THE DEALERSHIP HAS REPLACED 3 WIRING HARNESSES UNDER THE DASH THAT THEY SAY WERE DEFECTIVE FROM THE FACTORY, ALONG WITH 2 MODULES. THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT STATE, AS IT ITERMITTENTLY LOSES POWER. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN AUGUST DUE TO THE PUSH BUTTON TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING, AND LOSING FORWARD POWER. THE VEHICLE WOULD NOT GO INTO PARK OR NEUTRAL.
Additional Notes:
MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWER AGAIN. THE VEHICLE WAS TAKEN TO HONDA FOR A FINAL REPAIR FOR TRANSMISSION ISSUES THE FOLLOWING DAY. IT IS 9 DAYS LATER AND THE VEHICLE IS STILL NOT REPAIRED. PER THE SERVICE ADVISOR, THE DEALERSHIP HAS REPLACED 3 WIRING HARNESSES UNDER THE DASH THAT THEY SAY WERE DEFECTIVE FROM THE FACTORY, ALONG WITH 2 MODULES. THE VEHICLE IS UNSAFE TO DRIVE IN ITS CURRENT STATE, AS IT ITERMITTENTLY LOSES POWER. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP IN AUGUST DUE TO THE PUSH BUTTON TRANSMISSION GOING INTO NEUTRAL WHILE DRIVING, AND LOSING FORWARD POWER. THE VEHICLE WOULD NOT GO INTO PARK OR NEUTRAL.
Mfg Campaign: 11138755
Recall Date: Oct 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED OUR 2017 PILOT STRAIGHT FROM DEALER IN FEB 2017; BY SUMMER, BRAKES WOULD SQUEAK WHEN PRESSURE APPLIED - GOT MUCH WORSE OVER TIME. SENT MULTIPLE VIDEOS OVER NEXT 12 MONTHS, HAD CAR IN FOR REPAIR AT LEAST ONCE A MONTH - SERVICE DEPT COULD NEVER RESOLVE ISSUE, DESPITE REPLACING BRAKE PADS AND ENTIRE BRAKE SYSTEM. PER DEALERSHIP, AMERICAN HONDA MOTORS REFUSES TO ACKNOWLEDGE PROBLEM DESPITE DEALERSHIP DOING SO.
Corrective Action:
PURCHASED OUR 2017 PILOT STRAIGHT FROM DEALER IN FEB 2017; BY SUMMER, BRAKES WOULD SQUEAK WHEN PRESSURE APPLIED - GOT MUCH WORSE OVER TIME. SENT MULTIPLE VIDEOS OVER NEXT 12 MONTHS, HAD CAR IN FOR REPAIR AT LEAST ONCE A MONTH - SERVICE DEPT COULD NEVER RESOLVE ISSUE, DESPITE REPLACING BRAKE PADS AND ENTIRE BRAKE SYSTEM. PER DEALERSHIP, AMERICAN HONDA MOTORS REFUSES TO ACKNOWLEDGE PROBLEM DESPITE DEALERSHIP DOING SO.
Additional Notes:
PURCHASED OUR 2017 PILOT STRAIGHT FROM DEALER IN FEB 2017; BY SUMMER, BRAKES WOULD SQUEAK WHEN PRESSURE APPLIED - GOT MUCH WORSE OVER TIME. SENT MULTIPLE VIDEOS OVER NEXT 12 MONTHS, HAD CAR IN FOR REPAIR AT LEAST ONCE A MONTH - SERVICE DEPT COULD NEVER RESOLVE ISSUE, DESPITE REPLACING BRAKE PADS AND ENTIRE BRAKE SYSTEM. PER DEALERSHIP, AMERICAN HONDA MOTORS REFUSES TO ACKNOWLEDGE PROBLEM DESPITE DEALERSHIP DOING SO.
Mfg Campaign: 11131643
Recall Date: Sep 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.
Corrective Action:
EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.
Additional Notes:
EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT.
Mfg Campaign: 11129961
Recall Date: Sep 17, 2018
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LOW SPEED SO I COULD FOLLOW THEM CLOSELY UNTIL WE COULD GET TO AN EXIT AND LEAVE THE PILOT AT A PARK-AND-RIDE. THIS WAS VERY DANGEROUS: SUDDEN LOSS OF VISIBILITY AND THEN BEING STRANDED ON THE HARD SHOULDER WITH TRUCKS PASSING CLOSELY. TOOK THE PILOT TO THE DEALER THE NEXT DAY. THEY REMOVED A RUBBER COVER FROM THE WIPER MOUNT AND TIGHTENED THE BOLT THAT IS UNDERNEATH. THE SERVICE ADVISER SAID THEY CAN COME LOOSE IN THE WINTER DUE TO THE WIPERS GETTING STUCK IN ICE. I AM AMAZED THAT THIS RELIES SOLELY ON FRICTION TO FUNCTION GIVEN HOW DANGEROUS IT IS WHEN THEY FAIL.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LOW SPEED SO I COULD FOLLOW THEM CLOSELY UNTIL WE COULD GET TO AN EXIT AND LEAVE THE PILOT AT A PARK-AND-RIDE. THIS WAS VERY DANGEROUS: SUDDEN LOSS OF VISIBILITY AND THEN BEING STRANDED ON THE HARD SHOULDER WITH TRUCKS PASSING CLOSELY. TOOK THE PILOT TO THE DEALER THE NEXT DAY. THEY REMOVED A RUBBER COVER FROM THE WIPER MOUNT AND TIGHTENED THE BOLT THAT IS UNDERNEATH. THE SERVICE ADVISER SAID THEY CAN COME LOOSE IN THE WINTER DUE TO THE WIPERS GETTING STUCK IN ICE. I AM AMAZED THAT THIS RELIES SOLELY ON FRICTION TO FUNCTION GIVEN HOW DANGEROUS IT IS WHEN THEY FAIL.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LOW SPEED SO I COULD FOLLOW THEM CLOSELY UNTIL WE COULD GET TO AN EXIT AND LEAVE THE PILOT AT A PARK-AND-RIDE. THIS WAS VERY DANGEROUS: SUDDEN LOSS OF VISIBILITY AND THEN BEING STRANDED ON THE HARD SHOULDER WITH TRUCKS PASSING CLOSELY. TOOK THE PILOT TO THE DEALER THE NEXT DAY. THEY REMOVED A RUBBER COVER FROM THE WIPER MOUNT AND TIGHTENED THE BOLT THAT IS UNDERNEATH. THE SERVICE ADVISER SAID THEY CAN COME LOOSE IN THE WINTER DUE TO THE WIPERS GETTING STUCK IN ICE. I AM AMAZED THAT THIS RELIES SOLELY ON FRICTION TO FUNCTION GIVEN HOW DANGEROUS IT IS WHEN THEY FAIL.
Mfg Campaign: 11123404
Recall Date: Aug 30, 2018
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE WAS VERY LIGHY TRAFFIC ON THE HIGHWAY AND THERE WAS NO VEHICLES IN FRONT OF US. WE STOPPED TO INSPECT THE ROOF AND THERE WAS NO SIGN OF IMPACT OR OBJECTS INSIDE. IT JUST BROKE BY ITSELF. TEMPERATURE OUTSIDE IS AROUND 65, NO RAIN, FEW CLOUDS. WE WERE DRIVING AT SPEED AROUND 70. TEMPERATURE INSIDE OF THE CAR IS SET ON 73. NOTHING UNUSUAL OR DIFFERENT THAN ANY OTHER DAY.
Corrective Action:
WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE WAS VERY LIGHY TRAFFIC ON THE HIGHWAY AND THERE WAS NO VEHICLES IN FRONT OF US. WE STOPPED TO INSPECT THE ROOF AND THERE WAS NO SIGN OF IMPACT OR OBJECTS INSIDE. IT JUST BROKE BY ITSELF. TEMPERATURE OUTSIDE IS AROUND 65, NO RAIN, FEW CLOUDS. WE WERE DRIVING AT SPEED AROUND 70. TEMPERATURE INSIDE OF THE CAR IS SET ON 73. NOTHING UNUSUAL OR DIFFERENT THAN ANY OTHER DAY.
Additional Notes:
WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE WAS VERY LIGHY TRAFFIC ON THE HIGHWAY AND THERE WAS NO VEHICLES IN FRONT OF US. WE STOPPED TO INSPECT THE ROOF AND THERE WAS NO SIGN OF IMPACT OR OBJECTS INSIDE. IT JUST BROKE BY ITSELF. TEMPERATURE OUTSIDE IS AROUND 65, NO RAIN, FEW CLOUDS. WE WERE DRIVING AT SPEED AROUND 70. TEMPERATURE INSIDE OF THE CAR IS SET ON 73. NOTHING UNUSUAL OR DIFFERENT THAN ANY OTHER DAY.
Mfg Campaign: 11122031
Recall Date: Aug 24, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV EXTREMELY HIGH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REPRESENTATIVE TO EVALUATE THE VEHICLE; HOWEVER, NO FAILURE WAS FOUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV EXTREMELY HIGH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REPRESENTATIVE TO EVALUATE THE VEHICLE; HOWEVER, NO FAILURE WAS FOUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED TORSO BRUISES FROM THE SEAT BELTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT, AFTER STARTING THE VEHICLE, THE ENGINE CONTINUED TO REV EXTREMELY HIGH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REPRESENTATIVE TO EVALUATE THE VEHICLE; HOWEVER, NO FAILURE WAS FOUND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11122181
Recall Date: Aug 24, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER LEAKS UNDER FRONT PASSENGER/DRIVER FOOT AREA UNDER THE DASHBOARD WHEN GOING THROUGH A CARWASH. DEALERSHIP STATED IT COULD BE BECAUSE SUNROOF WAS NOT COMPLETELY FLUSH WITH THE BODY AND WATER ENTER THROUGH SUNROOF IN EXCESSIVE AMOUNTS.
Corrective Action:
WATER LEAKS UNDER FRONT PASSENGER/DRIVER FOOT AREA UNDER THE DASHBOARD WHEN GOING THROUGH A CARWASH. DEALERSHIP STATED IT COULD BE BECAUSE SUNROOF WAS NOT COMPLETELY FLUSH WITH THE BODY AND WATER ENTER THROUGH SUNROOF IN EXCESSIVE AMOUNTS.
Additional Notes:
WATER LEAKS UNDER FRONT PASSENGER/DRIVER FOOT AREA UNDER THE DASHBOARD WHEN GOING THROUGH A CARWASH. DEALERSHIP STATED IT COULD BE BECAUSE SUNROOF WAS NOT COMPLETELY FLUSH WITH THE BODY AND WATER ENTER THROUGH SUNROOF IN EXCESSIVE AMOUNTS.
Mfg Campaign: 11121314
Recall Date: Aug 21, 2018
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