Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Consequences:
Backup camera shows purple and green. Hard to see to backup car. Very dangerous using it.
Corrective Action:
Backup camera shows purple and green. Hard to see to backup car. Very dangerous using it.
Additional Notes:
Backup camera shows purple and green. Hard to see to backup car. Very dangerous using it.
Mfg Campaign: 11627896
Recall Date: Nov 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Corrective Action:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Additional Notes:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Mfg Campaign: 11627760
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Corrective Action:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Additional Notes:
On going issues with 2019 Hondas and their reverse cameras dying after warranty expires. Lots of complaints, not associated to cable recalls. Documented history of color on backup camera going sepia/florescent. Previous complaints to NHTSA made.
Mfg Campaign: 11627760
Recall Date: Nov 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11627528
Recall Date: Nov 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11626767
Recall Date: Nov 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11626828
Recall Date: Nov 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Corrective Action:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Additional Notes:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Mfg Campaign: 11626703
Recall Date: Nov 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Corrective Action:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Additional Notes:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Mfg Campaign: 11626703
Recall Date: Nov 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Corrective Action:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Additional Notes:
Just started, while driving in high winds: electrical power steering problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, road departure mitigation system problem, emissions system problem. Brake system warning light is also on. I don’t have a towing system installed- so that’s odd to get a warning for trailer stability. I had an oil change @ 101076 miles, on 19 November 2024, and my tires were rotated at that time. This issue repeated itself today, 21 November 2024.
Mfg Campaign: 11626703
Recall Date: Nov 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to immediately start-up on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 12,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to immediately start-up on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 12,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle hesitated to accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to immediately start-up on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 12,000. Parts distribution disconnect.
Mfg Campaign: 11626473
Recall Date: Nov 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11626241
Recall Date: Nov 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated that after shifting to reverse, the back over prevention camera screen displayed multi-colored pixels, but no image of the rear of the vehicle was displayed. The vehicle was taken to the local dealer who diagnosed that the rear camera display unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated that after shifting to reverse, the back over prevention camera screen displayed multi-colored pixels, but no image of the rear of the vehicle was displayed. The vehicle was taken to the local dealer who diagnosed that the rear camera display unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated that after shifting to reverse, the back over prevention camera screen displayed multi-colored pixels, but no image of the rear of the vehicle was displayed. The vehicle was taken to the local dealer who diagnosed that the rear camera display unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 65,000.
Mfg Campaign: 11625834
Recall Date: Nov 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was repaired for an unidentified NHTSA Campaign Number however, it failed to prevent a failure from occurring. The contact stated that while the key was in the ignition, the vehicle had failed to start and several unknown warning lights had illuminated on the instrument panel. The vehicle was towed to a local dealer where the fuel pump was replaced however the repair failed to prevent a failure. On another occasion; the contact stated while attempting to accelerate from a stop light intersection, the vehicle failed the accelerate while depressing the accelerator pedal and failed to switch gears into Neutral to push it out of the roadway. The vehicle was towed back to the same local dealer where it was diagnosed that the engine fuel pump needed to be replaced again however, the warranty was expired. The vehicle was repaired out of pocket. In addition, the contact was adamant that the failure reoccur every 2 years after repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was repaired for an unidentified NHTSA Campaign Number however, it failed to prevent a failure from occurring. The contact stated that while the key was in the ignition, the vehicle had failed to start and several unknown warning lights had illuminated on the instrument panel. The vehicle was towed to a local dealer where the fuel pump was replaced however the repair failed to prevent a failure. On another occasion; the contact stated while attempting to accelerate from a stop light intersection, the vehicle failed the accelerate while depressing the accelerator pedal and failed to switch gears into Neutral to push it out of the roadway. The vehicle was towed back to the same local dealer where it was diagnosed that the engine fuel pump needed to be replaced again however, the warranty was expired. The vehicle was repaired out of pocket. In addition, the contact was adamant that the failure reoccur every 2 years after repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was repaired for an unidentified NHTSA Campaign Number however, it failed to prevent a failure from occurring. The contact stated that while the key was in the ignition, the vehicle had failed to start and several unknown warning lights had illuminated on the instrument panel. The vehicle was towed to a local dealer where the fuel pump was replaced however the repair failed to prevent a failure. On another occasion; the contact stated while attempting to accelerate from a stop light intersection, the vehicle failed the accelerate while depressing the accelerator pedal and failed to switch gears into Neutral to push it out of the roadway. The vehicle was towed back to the same local dealer where it was diagnosed that the engine fuel pump needed to be replaced again however, the warranty was expired. The vehicle was repaired out of pocket. In addition, the contact was adamant that the failure reoccur every 2 years after repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11625474
Recall Date: Nov 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car has the following recall #23V-858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can NHTSA help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car has the following recall #23V-858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can NHTSA help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car has the following recall #23V-858. I am aware that Honda has issues with sourcing the replacement part. I called when receiving the first notification in Feb 2024 and was told this. I checked again when receiving the 2nd notification in May 2024 and was told the same, difficulty sourcing the required part. I recently have started to notice issues with the car which point to this problem, hesitation and uneven fuel supply. I contacted the local Honda Dealer, Ron Bouchards Honda Store, Lancaster, MA and after escalating the issue with customer service they scheduled an appointment to address the issue. When scheduling they informed me that they would charge $180 service fee. The reason I escalated this issue was that it is not a service issue but a recall issue. Can NHTSA help in addressing this issue? It makes no sense that a recall must be paid for by a consumer when the problem exists for the owner. Thank you for you assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11624898
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed… it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to “play” in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
Corrective Action:
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed… it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to “play” in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
Additional Notes:
I was driving on the interstate when the entire dashboard of my 2019 Honda Pilot Elite with 76,014 miles on it lit up with every light / warning possible. The vehicle began to sputter and stall. I was forced to pull off to the shoulder of a busy highway. I was able to slow sputter to the next exit while traveling on the shoulder to get myself off the busy highway. After getting 3 diagnostic testings completed… it was determined that the problem was within the engine. Specifically the cam shaft and cam shaft sensor. The sensor was scratched / scrapped due to “play” in the cam shaft. It was explained to me that this has been a common occurrence with Honda Pilots, particularly 2019. It cost a total of $3,657.94 for the repairs with labor included. They provided me with the parts that were replaced because they felt that eventually a recall would be announced due to the problem being so wide spread.
Mfg Campaign: 11625060
Recall Date: Nov 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Honda Pilot has a known issue covered by American Honda TSB Technical Service Bulletin of "Judder" from the transmission. This issue is identified by a extreme and unsafe surging of the powertrain/transmission at all speeds and in all driving conditions. The event happened to us with this vehicle and makes for unsafe operation as the "Judder" presents as a lack of acceleration or lack of control. In heavy or light traffic this is not a desirable attribute of a vehicle to have sudden acceleration or deceleration without input from the driver. It is as if the vehicle has a mind of its own. This is covered by numerous Technical Service Bulletins and identified by our local Honda Dealer as TSB/Judder. The correct fix is a Triple Flush of the Transmission and Reprograming of the Transmission with more frequent transmission flushes than are recommended by the owners manual. NOT ALL VIN numbers are covered by the TSB for Judder and Honda pretends that not all Honda Pilots similarly equipped are affected by this dangerous condition. Instead the Honda dealership service department representatives identify the problem, admit it is a problem and then admit they know the solution and it is a known TSB, they then pretend some VIN are not included as if they are "safe" when they know that they are not "safe". NHTSA should investigate and force American Honda to recall or TSB all VIN for this Judder issue. It is unsafe and unsettling.
Corrective Action:
Honda Pilot has a known issue covered by American Honda TSB Technical Service Bulletin of "Judder" from the transmission. This issue is identified by a extreme and unsafe surging of the powertrain/transmission at all speeds and in all driving conditions. The event happened to us with this vehicle and makes for unsafe operation as the "Judder" presents as a lack of acceleration or lack of control. In heavy or light traffic this is not a desirable attribute of a vehicle to have sudden acceleration or deceleration without input from the driver. It is as if the vehicle has a mind of its own. This is covered by numerous Technical Service Bulletins and identified by our local Honda Dealer as TSB/Judder. The correct fix is a Triple Flush of the Transmission and Reprograming of the Transmission with more frequent transmission flushes than are recommended by the owners manual. NOT ALL VIN numbers are covered by the TSB for Judder and Honda pretends that not all Honda Pilots similarly equipped are affected by this dangerous condition. Instead the Honda dealership service department representatives identify the problem, admit it is a problem and then admit they know the solution and it is a known TSB, they then pretend some VIN are not included as if they are "safe" when they know that they are not "safe". NHTSA should investigate and force American Honda to recall or TSB all VIN for this Judder issue. It is unsafe and unsettling.
Additional Notes:
Honda Pilot has a known issue covered by American Honda TSB Technical Service Bulletin of "Judder" from the transmission. This issue is identified by a extreme and unsafe surging of the powertrain/transmission at all speeds and in all driving conditions. The event happened to us with this vehicle and makes for unsafe operation as the "Judder" presents as a lack of acceleration or lack of control. In heavy or light traffic this is not a desirable attribute of a vehicle to have sudden acceleration or deceleration without input from the driver. It is as if the vehicle has a mind of its own. This is covered by numerous Technical Service Bulletins and identified by our local Honda Dealer as TSB/Judder. The correct fix is a Triple Flush of the Transmission and Reprograming of the Transmission with more frequent transmission flushes than are recommended by the owners manual. NOT ALL VIN numbers are covered by the TSB for Judder and Honda pretends that not all Honda Pilots similarly equipped are affected by this dangerous condition. Instead the Honda dealership service department representatives identify the problem, admit it is a problem and then admit they know the solution and it is a known TSB, they then pretend some VIN are not included as if they are "safe" when they know that they are not "safe". NHTSA should investigate and force American Honda to recall or TSB all VIN for this Judder issue. It is unsafe and unsettling.
Mfg Campaign: 11624683
Recall Date: Nov 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, Concerned Valued Honda Customer
Corrective Action:
UNKNOWN. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, Concerned Valued Honda Customer
Additional Notes:
UNKNOWN. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, Concerned Valued Honda Customer
Mfg Campaign: 11624748
Recall Date: Nov 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Hi I am owner off 2019 Honda pilot elite model with 9speed transmission since I got delivery off my brand new Honda pilot I noticed my transmission do not shift normally it’s make stuck noice and feel like hunting for right gear ,and its shake when shift to gear I take it to dealer where I buy they check and told me it’s 9 speed transmission act like that now when my warranty expired it’s shake lot when shift
Corrective Action:
Hi I am owner off 2019 Honda pilot elite model with 9speed transmission since I got delivery off my brand new Honda pilot I noticed my transmission do not shift normally it’s make stuck noice and feel like hunting for right gear ,and its shake when shift to gear I take it to dealer where I buy they check and told me it’s 9 speed transmission act like that now when my warranty expired it’s shake lot when shift
Additional Notes:
Hi I am owner off 2019 Honda pilot elite model with 9speed transmission since I got delivery off my brand new Honda pilot I noticed my transmission do not shift normally it’s make stuck noice and feel like hunting for right gear ,and its shake when shift to gear I take it to dealer where I buy they check and told me it’s 9 speed transmission act like that now when my warranty expired it’s shake lot when shift
Mfg Campaign: 11624530
Recall Date: Nov 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Corrective Action:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Additional Notes:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Mfg Campaign: 11624608
Recall Date: Nov 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Corrective Action:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Additional Notes:
MY CAR FREQUENT LOSES POWER WHEN I AM GOING OVER 30/35 MILES AN HOUR . FREQUENT INTERMINTENT POWER LOSS. SEVERY STUTTERING . IVE LOST FULL POWER ON THE FREEWAY BEFORE WITH MY CHILD . CHECK ENGINE LIGHT IS ON . MY GAS IS GOING FASTER THEN NORMAL . IM HAVING ALL THE PROBLEMS RELATED TO THE RECALL . IVE GOTTEN SEVERAL NOTICES ABOUT I CAN NOW GO IN AND GET IT FIXED & THEY TELL MY THEY DONT HAVE THE PARTD / HAVENT HAD THE PARTS / DONT KNOW WHEN THEY WILL HAVE THE PARTS , TO REACH OUT TO NHTSA FOR A RENTAL/LOANER / RECAL # 23V-858
Mfg Campaign: 11624608
Recall Date: Nov 11, 2024
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