Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Corrective Action:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Additional Notes:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Mfg Campaign: 11619610
Recall Date: Oct 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Corrective Action:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Additional Notes:
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
Mfg Campaign: 11619610
Recall Date: Oct 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it’s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.
Corrective Action:
My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it’s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.
Additional Notes:
My car has a surge and hiccup. Upon the test drive the mechanic said it feels like it’s misfiring. Several mechanics have said this could be due to the fuel pump. The fuel pump is on a safety recall, however Honda has been refusing to fix it for about a year now. Due to the hesitation, when driving my car could stall any moment, which will increase the risk of a crash or injury.
Mfg Campaign: 11619656
Recall Date: Oct 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated while coming to a stop, the contact became aware that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated while coming to a stop, the contact became aware that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated while coming to a stop, the contact became aware that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
Mfg Campaign: 11619195
Recall Date: Oct 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11618934
Recall Date: Oct 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11617882
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Corrective Action:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Additional Notes:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Mfg Campaign: 11617703
Recall Date: Oct 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Corrective Action:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Additional Notes:
My 2019 Honda Pilot Touring was included in the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error. In May 2024, Schomp Honda dealership attempted to fix the recall. In September 2024 my Honda Pilot began experiencing audio and display issues. The display would cut out while driving and I would hear static through the speakers. On September 24, 2024 I took a short drive and the backup camera worked when I reversed out of my garage, but 12 mins later when trying to park, my backup camera video would not display. It stays on a black screen with "Camera System Failure" when in reverse, I tried parking the vehicle, turning the engine off and back on. While I waited for my service appointment at the Schomp Honda Dealership (the same dealership who performed the attempted recall fix) on Oct 2, 2024 the video from the backup camera would intermittently display (approximately 10% of the time I would see video when in reverse). The other 90% of the time, the display shows a black, sometimes flickering green image. I believe the Stop Sale/Safety Recall: 2018-2023 Multi-Model MOST Communication Error was not fixed by the service technicians at Schomp Honda Dealership for my 2019 Honda Pilot Touring. I am experiencing the exact issues with 23-047, Safety Recall: 2019-23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network was supposed to fix. An improperly functioning rearview camera impairs my rearward visibility, potentially increasing the risk of a back-up collision or injury. I cannot see children or people that are shorter than my rear window.
Mfg Campaign: 11617703
Recall Date: Oct 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.
Corrective Action:
Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.
Additional Notes:
Honda issued a recall on 12/18/2023 for the fuel pump that it acknowledges could cause the car to fail while driving, 23V-858. Over nine months later, parts are still not available to address this recall. That seems to exceed a reasonable timeframe to allow drivers to continue to drive cars that could critically malfunction.
Mfg Campaign: 11617621
Recall Date: Oct 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.
Corrective Action:
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.
Additional Notes:
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.
Mfg Campaign: 11615961
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.
Corrective Action:
Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.
Additional Notes:
Honda is to replace the fuel pump with a new one due to a recall. I have received my notice to go get one more than 6 weeks ago and they never have any in stock and will not provide me any info on when they will be available. Just that they get them randomly and that there is nothing they can do for me and they refuse to contact me when they got one and told me its like a lottery, if you can and we have one then you are lucky and we will replace.
Mfg Campaign: 11615962
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.
Corrective Action:
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.
Additional Notes:
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.
Mfg Campaign: 11615973
Recall Date: Sep 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.
Corrective Action:
Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.
Additional Notes:
Screen on backup camera is not clear. It now has purple and green coloring and is impeding the picture on the screen. The dealership thinks it is due to the wiring with the backup camera. When backing up I cannot clearly see if any objects are behind me. This is happening each time I reverse. There were no warning sign that I noticed. I did, however, have problems with the current recall with wiring and the audio almost immediately after buying the new car. Took it into the delearship on many occasions to have fixed, prior to recall. I’ve ready many similar issues happening after the recall is fixed.
Mfg Campaign: 11615718
Recall Date: Sep 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.
Corrective Action:
2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.
Additional Notes:
2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.
Mfg Campaign: 11615353
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11615439
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Corrective Action:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Additional Notes:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Mfg Campaign: 11615500
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Corrective Action:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Additional Notes:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Mfg Campaign: 11615500
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Corrective Action:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Additional Notes:
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Mfg Campaign: 11615500
Recall Date: Sep 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.
Mfg Campaign: 11614982
Recall Date: Sep 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.
Corrective Action:
i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.
Additional Notes:
i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.
Mfg Campaign: 11614911
Recall Date: Sep 16, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury