HONDA PILOT 2019

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
230
Recalls

Complaints & Recalls

1.1K Complaints 230 Recalls

Official Safety Recalls - Important!

230 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V751000 SAFETY RECALL
249K Vehicles Affected
Recall Date: Nov 13, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.

Potential Risk:
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XG1, GG0
Notice Date: Mar 28, 2024
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V431000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 15, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: EEL, ZEM, SFC
Notice Date: Jul 24, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V165000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Mar 11, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: UA2
Notice Date: Apr 22, 2021
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V440000 SAFETY RECALL
499.3K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: Y7Y
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 20V439000 SAFETY RECALL
607.8K Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Potential Risk:
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: T89
Notice Date: Sep 23, 2020
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V784000 SAFETY RECALL
10 Vehicles Affected
Recall Date: Oct 31, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Potential Risk:
In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: X6J
Notice Date: Nov 6, 2019
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 19V298000 SAFETY RECALL
93.9K Vehicles Affected
Recall Date: Apr 12, 2019
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.

Potential Risk:
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: L4M, Z4L
Notice Date: Jun 7, 2019
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
NHTSA Campaign: 18V848000 SAFETY RECALL
404 Vehicles Affected
Recall Date: Nov 28, 2018
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Potential Risk:
In the event of a crash, if the curtain air bag does not deploy as intended, it can increase the risk of injury.
FREE Recall Solution:
Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is D3D.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: D3D
Notice Date: Jan 22, 2019
Recall Date: Nov 28, 2018

Consumer Complaints

1.1K Complaints
Honda (american Honda Motor Co.)
Campaign: 11533519 Other
Jul 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Corrective Action:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Additional Notes:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Manufacturer: HONDA
Mfg Campaign: 11533519
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Honda (american Honda Motor Co.)
Campaign: 11533519 Other
Jul 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Corrective Action:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Additional Notes:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Manufacturer: HONDA
Mfg Campaign: 11533519
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Honda (american Honda Motor Co.)
Campaign: 11533519 Other
Jul 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Corrective Action:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Additional Notes:

When i turned on my vehicle errors started coming up Collision Mitigation System problem, Road departure mitigation system problem, auto high beam problem, Adaptive cruise control problem and Lane keeping assist problem. Also has orange Brake System highlighted. Unable to use any of the safety features mentioned as well as cruise control. Took vehicle to Honda dealer on February 6th and was informed the camera behind the rearview mirror had gone bad. There were no warnings prior. I had driven the vehicle around and stopped to get gas and when I turned it back on all the errors begun to appear. This was the first time they appeared and they have been there since as the dealer wanted over $1800 to repair this. After looking on the internet/Facebook Honda Pilot group there have been several others that have had this same issue with their 2019 Honda Pilot.

Manufacturer: HONDA
Mfg Campaign: 11533519
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
Honda (american Honda Motor Co.)
Campaign: 11532290 Other
Jul 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Radio Screen is not working and completely Dark. The Backup Camera does not work! The radio and anything tied to the main screen does not work! Took the car to dealer and got car back in the same condition. Do not feel that Honda has a fix! I will take car back sometime in future when they order and recieve parts to repair the Backup camera and entertainment system.

Corrective Action:

Radio Screen is not working and completely Dark. The Backup Camera does not work! The radio and anything tied to the main screen does not work! Took the car to dealer and got car back in the same condition. Do not feel that Honda has a fix! I will take car back sometime in future when they order and recieve parts to repair the Backup camera and entertainment system.

Additional Notes:

Radio Screen is not working and completely Dark. The Backup Camera does not work! The radio and anything tied to the main screen does not work! Took the car to dealer and got car back in the same condition. Do not feel that Honda has a fix! I will take car back sometime in future when they order and recieve parts to repair the Backup camera and entertainment system.

Manufacturer: HONDA
Mfg Campaign: 11532290
Notice Date: Jul 14, 2023
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11532362 Other
Jul 14, 2023
Defect Description:

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Potential Consequences:

The contact owns a 2019 Honda Pilot. The contact stated that while driving at 35 MPH, the vehicle came to a complete stop. The contact attempted to accelerate, and the vehicle stalled while making an unusual sound. The vehicle was taken to the dealer, where it was diagnosed with a faulty fuel pump. The contact was informed that the upper high-pressure fuel pump needed to be replaced; however, the vehicle was not repaired. The contact stated that the dealer informed him that the vehicle had experienced the same failure as in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Corrective Action:

The contact owns a 2019 Honda Pilot. The contact stated that while driving at 35 MPH, the vehicle came to a complete stop. The contact attempted to accelerate, and the vehicle stalled while making an unusual sound. The vehicle was taken to the dealer, where it was diagnosed with a faulty fuel pump. The contact was informed that the upper high-pressure fuel pump needed to be replaced; however, the vehicle was not repaired. The contact stated that the dealer informed him that the vehicle had experienced the same failure as in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Additional Notes:

The contact owns a 2019 Honda Pilot. The contact stated that while driving at 35 MPH, the vehicle came to a complete stop. The contact attempted to accelerate, and the vehicle stalled while making an unusual sound. The vehicle was taken to the dealer, where it was diagnosed with a faulty fuel pump. The contact was informed that the upper high-pressure fuel pump needed to be replaced; however, the vehicle was not repaired. The contact stated that the dealer informed him that the vehicle had experienced the same failure as in NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Manufacturer: HONDA
Mfg Campaign: 11532362
Notice Date: Jul 14, 2023
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11532369 Other
Jul 14, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Corrective Action:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Additional Notes:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Manufacturer: HONDA
Mfg Campaign: 11532369
Notice Date: Jul 14, 2023
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11532369 Other
Jul 14, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Corrective Action:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Additional Notes:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Manufacturer: HONDA
Mfg Campaign: 11532369
Notice Date: Jul 14, 2023
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11532369 Other
Jul 14, 2023
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Corrective Action:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Additional Notes:

My car was parked in my driveway, when I started the car, 4-5 warning lights started to flash in orange, ACC, LKAS, Automatic High Beam, Collision Mitigation Problem, Road Departure Mitigation Problem. When driving the vehicle, none of these safety features are working. Took the vehicle to the dealer and was told the Multi Purpose Camera had an internal failure and it was likely due to heat exposure. The vehicle only has 32,000 miles on it and it was not at any unusual heat exposure. The past 3 summers the temperature has been the same and no problems. This appears to be a Manufacturer Defect on this camera but dealer won't accept that. The same day I took my car to the dealer, on 7.12.23 for the check up, I was told 4 other customers came in with the same problem. That is Not Normal. I live in Southern California and the temperatures have been in the 90's for the past 2 weeks. I googled this and found many other Honda Owners have had the same problem and Honda is wanting to charge us about $1800-$2,000 to get this camera fixed but again, this must be a Manufacturer's Defect. There are thousands of Honda vehicles on the road and these safety features are not working. Thank you.

Manufacturer: HONDA
Mfg Campaign: 11532369
Notice Date: Jul 14, 2023
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Campaign: 11530521 Other
Jul 5, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Corrective Action:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Additional Notes:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Manufacturer: HONDA
Mfg Campaign: 11530521
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11530521 Other
Jul 5, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Corrective Action:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Additional Notes:

2019 Honda Pilot EX-L AWD; approximately 76k miles; all routine maintenance performed as scheduled Power Train (Jun-2023)-- had to replace both seals on on transmission / transfer case within the same month as case was leaking transmission fluid. Problem has been confirmed and repaired by two service centers (one seal each) with one at dealer and one at independent service center. No warning lights or indicators, just fluid leaking. Results could have been catastrophic transmission failure. Also replaced "burned" transmission fluid. Fuel / Propulsion System (Jun-2023) -- per service technician at dealer, loose / failing spring in high pressure fuel pump / fuel joint pipe. Per independent service center, if / when pump fails, fuel will spill into the engine. No warning lights or indicators, just noise when starting and accelerating. Trying to schedule service to address this but service centers and dealers are booked and part seems to be hard to come by taking 1-2 weeks to obtain. Neither of these issues should be happening at 75k miles and certainly not on a Honda.

Manufacturer: HONDA
Mfg Campaign: 11530521
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Campaign: 11528689 Other
Jun 24, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Corrective Action:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Additional Notes:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Manufacturer: HONDA
Mfg Campaign: 11528689
Notice Date: Jun 24, 2023
Recall Date: Jun 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11528689 Other
Jun 24, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Corrective Action:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Additional Notes:

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

Manufacturer: HONDA
Mfg Campaign: 11528689
Notice Date: Jun 24, 2023
Recall Date: Jun 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11528243 Other
Jun 22, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Jumping when shifting and shifting delays

Corrective Action:

Jumping when shifting and shifting delays

Additional Notes:

Jumping when shifting and shifting delays

Manufacturer: HONDA
Mfg Campaign: 11528243
Notice Date: Jun 22, 2023
Recall Date: Jun 22, 2023
Honda (american Honda Motor Co.)
Campaign: 11527982 Other
Jun 20, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Honda issued a Safety Recall in 2021 to replace a faulty fuel pump on our 2019 Honda Pilot. We took it to Buena Park Honda in November 2021, where they replaced the pump. This weekend the pump failed while we were driving through Parker, Arizona, stranding us on the open highway with two young children in 102 degree weather, putting us at risk of being hit by passing vehicles or heat stroke. We had to have the Honda towed over 130 miles to Unicars Honda in Indio. The dealership informed us that the fuel pump had failed and since the Recall was closed when the recall pump was installed, the cost to replace now would be our expense or charged against our extended warranty. Just prior to the vehicle shutting down we received an alarm and the check engine light came on. I have read that if a recall component is replaced with another defective component this repair should be fully covered, "free of charge" by the manufacturer. I have not received any documentation from the Service Department as yet.

Corrective Action:

Honda issued a Safety Recall in 2021 to replace a faulty fuel pump on our 2019 Honda Pilot. We took it to Buena Park Honda in November 2021, where they replaced the pump. This weekend the pump failed while we were driving through Parker, Arizona, stranding us on the open highway with two young children in 102 degree weather, putting us at risk of being hit by passing vehicles or heat stroke. We had to have the Honda towed over 130 miles to Unicars Honda in Indio. The dealership informed us that the fuel pump had failed and since the Recall was closed when the recall pump was installed, the cost to replace now would be our expense or charged against our extended warranty. Just prior to the vehicle shutting down we received an alarm and the check engine light came on. I have read that if a recall component is replaced with another defective component this repair should be fully covered, "free of charge" by the manufacturer. I have not received any documentation from the Service Department as yet.

Additional Notes:

Honda issued a Safety Recall in 2021 to replace a faulty fuel pump on our 2019 Honda Pilot. We took it to Buena Park Honda in November 2021, where they replaced the pump. This weekend the pump failed while we were driving through Parker, Arizona, stranding us on the open highway with two young children in 102 degree weather, putting us at risk of being hit by passing vehicles or heat stroke. We had to have the Honda towed over 130 miles to Unicars Honda in Indio. The dealership informed us that the fuel pump had failed and since the Recall was closed when the recall pump was installed, the cost to replace now would be our expense or charged against our extended warranty. Just prior to the vehicle shutting down we received an alarm and the check engine light came on. I have read that if a recall component is replaced with another defective component this repair should be fully covered, "free of charge" by the manufacturer. I have not received any documentation from the Service Department as yet.

Manufacturer: HONDA
Mfg Campaign: 11527982
Notice Date: Jun 20, 2023
Recall Date: Jun 20, 2023
Honda (american Honda Motor Co.)
Campaign: 11527590 Other
Jun 18, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Rear ended the vehicle in front. Vehicle in front had emergency braking activate, our pilot did not activate emergency braking. It does often go off on 2 lane highways when a large vehicle is coming the other way or when trying to take a freeway exit, but apparently not when you're about to hit someone.

Corrective Action:

Rear ended the vehicle in front. Vehicle in front had emergency braking activate, our pilot did not activate emergency braking. It does often go off on 2 lane highways when a large vehicle is coming the other way or when trying to take a freeway exit, but apparently not when you're about to hit someone.

Additional Notes:

Rear ended the vehicle in front. Vehicle in front had emergency braking activate, our pilot did not activate emergency braking. It does often go off on 2 lane highways when a large vehicle is coming the other way or when trying to take a freeway exit, but apparently not when you're about to hit someone.

Manufacturer: HONDA
Mfg Campaign: 11527590
Notice Date: Jun 18, 2023
Recall Date: Jun 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11527615 Other
Jun 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Infotainment System in my 2019 Honda Pilot Touring has had problems with its display since September 2020 when it went dim/dark all by itself while driving. The unit would come back on at some point by itself. The unit would not acknowledge the controls being accessed by me. This unit includes the rear camera-a vital safety item of the vehicle. The below is the sequence of events to date. The infotainment center is still not functioning properly. 1. Sep 9 2020: Brought car to Honda due to a dark not functioning infotainment screen which includes the back-up camera. Honda replaced the audio unit (Display, Center). 2. Feb 27 - Mar 7 2023: Infotainment center cracking from speakers and dropping calls and sudden signal off. The crackling and dropping calls would proceed the system completely shutting down by providing a multitude of errors to include: Network Communication Lost: MOST Net Off; Radio unavailable; Anti Theft System: This system has lost power. Push and hold the power button for more than two seconds to enable the system; No audio connection for FM. Honda performed the campaign recall for the MOST Bus Network Connectors. 3. Mar 14 2023: Same issues from #2 above. Honda states they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the AMP and replaces amp. 4. Apr 6 - May 31 2023. Same issues from #2 above. Honda state they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the Control Unit, Navigator(A)/Infotainment. Honda replaces the control unit. 5. Jun 14 2023 to present. Same issues from #2 above. Honda rechecks every connection between the gauge control module and stereo amplifier. Honda shop learns there is a new service bulletin coming out in the next 4 weeks. They want to wait for that to assess. System still fails w/no camera when the unit powers off by itself.

Corrective Action:

The Infotainment System in my 2019 Honda Pilot Touring has had problems with its display since September 2020 when it went dim/dark all by itself while driving. The unit would come back on at some point by itself. The unit would not acknowledge the controls being accessed by me. This unit includes the rear camera-a vital safety item of the vehicle. The below is the sequence of events to date. The infotainment center is still not functioning properly. 1. Sep 9 2020: Brought car to Honda due to a dark not functioning infotainment screen which includes the back-up camera. Honda replaced the audio unit (Display, Center). 2. Feb 27 - Mar 7 2023: Infotainment center cracking from speakers and dropping calls and sudden signal off. The crackling and dropping calls would proceed the system completely shutting down by providing a multitude of errors to include: Network Communication Lost: MOST Net Off; Radio unavailable; Anti Theft System: This system has lost power. Push and hold the power button for more than two seconds to enable the system; No audio connection for FM. Honda performed the campaign recall for the MOST Bus Network Connectors. 3. Mar 14 2023: Same issues from #2 above. Honda states they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the AMP and replaces amp. 4. Apr 6 - May 31 2023. Same issues from #2 above. Honda state they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the Control Unit, Navigator(A)/Infotainment. Honda replaces the control unit. 5. Jun 14 2023 to present. Same issues from #2 above. Honda rechecks every connection between the gauge control module and stereo amplifier. Honda shop learns there is a new service bulletin coming out in the next 4 weeks. They want to wait for that to assess. System still fails w/no camera when the unit powers off by itself.

Additional Notes:

The Infotainment System in my 2019 Honda Pilot Touring has had problems with its display since September 2020 when it went dim/dark all by itself while driving. The unit would come back on at some point by itself. The unit would not acknowledge the controls being accessed by me. This unit includes the rear camera-a vital safety item of the vehicle. The below is the sequence of events to date. The infotainment center is still not functioning properly. 1. Sep 9 2020: Brought car to Honda due to a dark not functioning infotainment screen which includes the back-up camera. Honda replaced the audio unit (Display, Center). 2. Feb 27 - Mar 7 2023: Infotainment center cracking from speakers and dropping calls and sudden signal off. The crackling and dropping calls would proceed the system completely shutting down by providing a multitude of errors to include: Network Communication Lost: MOST Net Off; Radio unavailable; Anti Theft System: This system has lost power. Push and hold the power button for more than two seconds to enable the system; No audio connection for FM. Honda performed the campaign recall for the MOST Bus Network Connectors. 3. Mar 14 2023: Same issues from #2 above. Honda states they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the AMP and replaces amp. 4. Apr 6 - May 31 2023. Same issues from #2 above. Honda state they did everything from the recall for the MOST Bus Network Connectors. Honda states it is the Control Unit, Navigator(A)/Infotainment. Honda replaces the control unit. 5. Jun 14 2023 to present. Same issues from #2 above. Honda rechecks every connection between the gauge control module and stereo amplifier. Honda shop learns there is a new service bulletin coming out in the next 4 weeks. They want to wait for that to assess. System still fails w/no camera when the unit powers off by itself.

Manufacturer: HONDA
Mfg Campaign: 11527615
Notice Date: Jun 18, 2023
Recall Date: Jun 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11527293 Other
Jun 15, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

The seatbelt that serves the middle row center seat detached from its attachment point during normal use without an accident. We are the original owners of the car with no accidents. My daughter has sat in that seat for 4.5 years and 50,000 miles. She is currently 10 years old. Had we been in an accident, I believe that she would have not been protected by her seatbelt. One day, we noticed a large bulge in the back of the car roof that we hadn’t seen before. The next day, when my daughter puller her seatbelt out, there was resistance when she pulled. Once the seatbelt did come out, white fabric came out of the seatbelt hole and the seatbelt fabric was torn/frayed. We brought the car into the dealership where we purchased it. Upon inspection, the bulge was the reel assembly that had detached from the frame of the car. The seatbelt assembly was wedged between the metal roof and the fabric trim - not attached to anything. It is being repaired under warranty on 6/16/2023 at the dealership.

Corrective Action:

The seatbelt that serves the middle row center seat detached from its attachment point during normal use without an accident. We are the original owners of the car with no accidents. My daughter has sat in that seat for 4.5 years and 50,000 miles. She is currently 10 years old. Had we been in an accident, I believe that she would have not been protected by her seatbelt. One day, we noticed a large bulge in the back of the car roof that we hadn’t seen before. The next day, when my daughter puller her seatbelt out, there was resistance when she pulled. Once the seatbelt did come out, white fabric came out of the seatbelt hole and the seatbelt fabric was torn/frayed. We brought the car into the dealership where we purchased it. Upon inspection, the bulge was the reel assembly that had detached from the frame of the car. The seatbelt assembly was wedged between the metal roof and the fabric trim - not attached to anything. It is being repaired under warranty on 6/16/2023 at the dealership.

Additional Notes:

The seatbelt that serves the middle row center seat detached from its attachment point during normal use without an accident. We are the original owners of the car with no accidents. My daughter has sat in that seat for 4.5 years and 50,000 miles. She is currently 10 years old. Had we been in an accident, I believe that she would have not been protected by her seatbelt. One day, we noticed a large bulge in the back of the car roof that we hadn’t seen before. The next day, when my daughter puller her seatbelt out, there was resistance when she pulled. Once the seatbelt did come out, white fabric came out of the seatbelt hole and the seatbelt fabric was torn/frayed. We brought the car into the dealership where we purchased it. Upon inspection, the bulge was the reel assembly that had detached from the frame of the car. The seatbelt assembly was wedged between the metal roof and the fabric trim - not attached to anything. It is being repaired under warranty on 6/16/2023 at the dealership.

Manufacturer: HONDA
Mfg Campaign: 11527293
Notice Date: Jun 15, 2023
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Campaign: 11526765 Other
Jun 13, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Corrective Action:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Additional Notes:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Manufacturer: HONDA
Mfg Campaign: 11526765
Notice Date: Jun 13, 2023
Recall Date: Jun 13, 2023
Honda (american Honda Motor Co.)
Campaign: 11526765 Other
Jun 13, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Corrective Action:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Additional Notes:

Vehicle automatically applies brakes in several unwanted situations: (1) driving down 2 lane road going around curve with other vehicle approaching from opposite direction (2) something small in roadway such as plastic bag or small limb (3) normal stopping when car thinks other vehicle is too close in front but driver is under complete braking control These actions are dangerous at normal highway speeds and on wet road!!!! This has happened multiple times, not just on date listed below.

Manufacturer: HONDA
Mfg Campaign: 11526765
Notice Date: Jun 13, 2023
Recall Date: Jun 13, 2023
Honda (american Honda Motor Co.)
Campaign: 11526391 Other
Jun 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was at a stop light and my car cycled off as it does when I am stopped and then it did not start back up. It stalled and the dash told me to put the car in park and press the start button and the brake. I tried it several times before it started back up. Very dangerous situation. I had been noticing prior to this that it would hesitate to restart and my car would ding like it does when the light comes on for a service notification. But it would start - this was the first time that it stalled.

Corrective Action:

I was at a stop light and my car cycled off as it does when I am stopped and then it did not start back up. It stalled and the dash told me to put the car in park and press the start button and the brake. I tried it several times before it started back up. Very dangerous situation. I had been noticing prior to this that it would hesitate to restart and my car would ding like it does when the light comes on for a service notification. But it would start - this was the first time that it stalled.

Additional Notes:

I was at a stop light and my car cycled off as it does when I am stopped and then it did not start back up. It stalled and the dash told me to put the car in park and press the start button and the brake. I tried it several times before it started back up. Very dangerous situation. I had been noticing prior to this that it would hesitate to restart and my car would ding like it does when the light comes on for a service notification. But it would start - this was the first time that it stalled.

Manufacturer: HONDA
Mfg Campaign: 11526391
Notice Date: Jun 10, 2023
Recall Date: Jun 10, 2023

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Barry Edzant

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury