Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Often times when accelerating the car has issues and will sometimes feel like it is dropping down a shift while I am in the middle of accelerating. Also, if Idle stop is left on, the car will sometimes shut off completely before turning back on. Yesterday, the car shut off completely then turned back on but I could not get it out of neutral. when I tried to shut the car off nothing would happen and when I tried to put it in park to then try and shut the car off still nothing happened. Finally, after a few minutes it turned off and I was able to start it back up and put it in drive. This is while I was coming off of the interstate and going into a round about. I only stopped for a second to merge onto the roundabout so this was a potentially dangerous situation.
Corrective Action:
Often times when accelerating the car has issues and will sometimes feel like it is dropping down a shift while I am in the middle of accelerating. Also, if Idle stop is left on, the car will sometimes shut off completely before turning back on. Yesterday, the car shut off completely then turned back on but I could not get it out of neutral. when I tried to shut the car off nothing would happen and when I tried to put it in park to then try and shut the car off still nothing happened. Finally, after a few minutes it turned off and I was able to start it back up and put it in drive. This is while I was coming off of the interstate and going into a round about. I only stopped for a second to merge onto the roundabout so this was a potentially dangerous situation.
Additional Notes:
Often times when accelerating the car has issues and will sometimes feel like it is dropping down a shift while I am in the middle of accelerating. Also, if Idle stop is left on, the car will sometimes shut off completely before turning back on. Yesterday, the car shut off completely then turned back on but I could not get it out of neutral. when I tried to shut the car off nothing would happen and when I tried to put it in park to then try and shut the car off still nothing happened. Finally, after a few minutes it turned off and I was able to start it back up and put it in drive. This is while I was coming off of the interstate and going into a round about. I only stopped for a second to merge onto the roundabout so this was a potentially dangerous situation.
Mfg Campaign: 11501464
Recall Date: Jan 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While stopped at a traffic light on a busy street, the transmission shifted by itself from drive into neutral. The vehicle would not move forward and it would not let us shift it back into drive. I finally suggested to my wife that we turn the car off and see if that would help. After doing do , we were able to regain control of the car and shift it back to drive. We had another incident when the vehicle was almost new where we were turning left and the transmission just stopped as if we had shifted into neutral. We were able to continue without restarting the vehicle, but this is potentially a very dangerous situation. We reported this incident to the dealer with no resolution.
Corrective Action:
While stopped at a traffic light on a busy street, the transmission shifted by itself from drive into neutral. The vehicle would not move forward and it would not let us shift it back into drive. I finally suggested to my wife that we turn the car off and see if that would help. After doing do , we were able to regain control of the car and shift it back to drive. We had another incident when the vehicle was almost new where we were turning left and the transmission just stopped as if we had shifted into neutral. We were able to continue without restarting the vehicle, but this is potentially a very dangerous situation. We reported this incident to the dealer with no resolution.
Additional Notes:
While stopped at a traffic light on a busy street, the transmission shifted by itself from drive into neutral. The vehicle would not move forward and it would not let us shift it back into drive. I finally suggested to my wife that we turn the car off and see if that would help. After doing do , we were able to regain control of the car and shift it back to drive. We had another incident when the vehicle was almost new where we were turning left and the transmission just stopped as if we had shifted into neutral. We were able to continue without restarting the vehicle, but this is potentially a very dangerous situation. We reported this incident to the dealer with no resolution.
Mfg Campaign: 11501291
Recall Date: Jan 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On the highway traveling at ~60mph traveling straight away and the brakes slammed on without reason and almost caused a major accident. There was no vehicle in close proximity and no imminent collision that should have caused the vehicle to slam on the brakes. The random slamming of the brakes almost caused a rear end collision with our vehicle and the car behind us. Similar situation but driving around town at lower speed around 30 mph but same behavior. The car slammed again on brakes where there was not imminent collision that should have caused the vehicle to take evasive action or slam on the brakes.
Corrective Action:
On the highway traveling at ~60mph traveling straight away and the brakes slammed on without reason and almost caused a major accident. There was no vehicle in close proximity and no imminent collision that should have caused the vehicle to slam on the brakes. The random slamming of the brakes almost caused a rear end collision with our vehicle and the car behind us. Similar situation but driving around town at lower speed around 30 mph but same behavior. The car slammed again on brakes where there was not imminent collision that should have caused the vehicle to take evasive action or slam on the brakes.
Additional Notes:
On the highway traveling at ~60mph traveling straight away and the brakes slammed on without reason and almost caused a major accident. There was no vehicle in close proximity and no imminent collision that should have caused the vehicle to slam on the brakes. The random slamming of the brakes almost caused a rear end collision with our vehicle and the car behind us. Similar situation but driving around town at lower speed around 30 mph but same behavior. The car slammed again on brakes where there was not imminent collision that should have caused the vehicle to take evasive action or slam on the brakes.
Mfg Campaign: 11500678
Recall Date: Jan 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At a stoplight my vehicle completely shut off and would not restart until I put the car in park, then pushed the brake and pushed the button to start. I believe it went into the idle stop mode just before this happened. After it turned back on the radio station had switched to am stations and I couldn’t get it to turn back to my fm stations despite pushing the fm button, my fm presets or using the scan. Once to a safe spot after several more minutes of driving I put it in park and turned it off. I then turned the car back on which brought my normal radio stations back on. I just bought this car in October 2022 and have had no other issues yet.
Corrective Action:
At a stoplight my vehicle completely shut off and would not restart until I put the car in park, then pushed the brake and pushed the button to start. I believe it went into the idle stop mode just before this happened. After it turned back on the radio station had switched to am stations and I couldn’t get it to turn back to my fm stations despite pushing the fm button, my fm presets or using the scan. Once to a safe spot after several more minutes of driving I put it in park and turned it off. I then turned the car back on which brought my normal radio stations back on. I just bought this car in October 2022 and have had no other issues yet.
Additional Notes:
At a stoplight my vehicle completely shut off and would not restart until I put the car in park, then pushed the brake and pushed the button to start. I believe it went into the idle stop mode just before this happened. After it turned back on the radio station had switched to am stations and I couldn’t get it to turn back to my fm stations despite pushing the fm button, my fm presets or using the scan. Once to a safe spot after several more minutes of driving I put it in park and turned it off. I then turned the car back on which brought my normal radio stations back on. I just bought this car in October 2022 and have had no other issues yet.
Mfg Campaign: 11500377
Recall Date: Jan 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When driving and coming to a stop the idle - stop engages but when the brake is released the engine does not restart. The vehicle dies and has to be completely shut off and restarted. The vehicle start button has to be pressed 2 or 3 times before it finally restarts. This has occurred multiple times and has happened in a high traffic area. The vehicle takes 3-5 minutes before it can be fully restarted.
Corrective Action:
When driving and coming to a stop the idle - stop engages but when the brake is released the engine does not restart. The vehicle dies and has to be completely shut off and restarted. The vehicle start button has to be pressed 2 or 3 times before it finally restarts. This has occurred multiple times and has happened in a high traffic area. The vehicle takes 3-5 minutes before it can be fully restarted.
Additional Notes:
When driving and coming to a stop the idle - stop engages but when the brake is released the engine does not restart. The vehicle dies and has to be completely shut off and restarted. The vehicle start button has to be pressed 2 or 3 times before it finally restarts. This has occurred multiple times and has happened in a high traffic area. The vehicle takes 3-5 minutes before it can be fully restarted.
Mfg Campaign: 11499937
Recall Date: Jan 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has failed to restart multiple times after the idle mode feature kicks in when coming to a complete stop. Emergency lights also do not function when this occurs making this very dangerous, especially at night. It can take several minutes before the car starts. Car was looked at by the dealership where they could not replicate it. I disable this feature now when driving. The car has failed to start now on a few occasions and sometimes will only start in accessory mode.
Corrective Action:
Car has failed to restart multiple times after the idle mode feature kicks in when coming to a complete stop. Emergency lights also do not function when this occurs making this very dangerous, especially at night. It can take several minutes before the car starts. Car was looked at by the dealership where they could not replicate it. I disable this feature now when driving. The car has failed to start now on a few occasions and sometimes will only start in accessory mode.
Additional Notes:
Car has failed to restart multiple times after the idle mode feature kicks in when coming to a complete stop. Emergency lights also do not function when this occurs making this very dangerous, especially at night. It can take several minutes before the car starts. Car was looked at by the dealership where they could not replicate it. I disable this feature now when driving. The car has failed to start now on a few occasions and sometimes will only start in accessory mode.
Mfg Campaign: 11499246
Recall Date: Dec 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Corrective Action:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Additional Notes:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Mfg Campaign: 11498425
Recall Date: Dec 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Corrective Action:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Additional Notes:
When stopped at a light, the auto engine idle stop/start did not re-engage after taking my foot off the brake. It took the car a few seconds to turn back on and be able to accelerate. This could happen in the middle of an intersection and cause accidents. This happened a second time today and the LKAS system was alerting that maintenance is needed.
Mfg Campaign: 11498425
Recall Date: Dec 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our Honda auto engine idle stop system routinely malfunctions. On numerous occasions, our car has completely turned off (radio and other power features go off as well) when it was in idle-stop mode and tried to start again. This has happened on major intersections when we come to a red light more than 10X with my family in the car. It causes delays in getting the car to start again. We have to put the car back in park, press the brake, and push the start button. We have to repeat these steps numerous times before the car will start again. Extremely dangerous. While not as dangerous, it does occur at stops signs. We've taken the care to the dealership multiple times. We are told they are aware of the issue but there is nothing they can do. The only solution is to disable the auto-idle button each time we restart the car.
Corrective Action:
Our Honda auto engine idle stop system routinely malfunctions. On numerous occasions, our car has completely turned off (radio and other power features go off as well) when it was in idle-stop mode and tried to start again. This has happened on major intersections when we come to a red light more than 10X with my family in the car. It causes delays in getting the car to start again. We have to put the car back in park, press the brake, and push the start button. We have to repeat these steps numerous times before the car will start again. Extremely dangerous. While not as dangerous, it does occur at stops signs. We've taken the care to the dealership multiple times. We are told they are aware of the issue but there is nothing they can do. The only solution is to disable the auto-idle button each time we restart the car.
Additional Notes:
Our Honda auto engine idle stop system routinely malfunctions. On numerous occasions, our car has completely turned off (radio and other power features go off as well) when it was in idle-stop mode and tried to start again. This has happened on major intersections when we come to a red light more than 10X with my family in the car. It causes delays in getting the car to start again. We have to put the car back in park, press the brake, and push the start button. We have to repeat these steps numerous times before the car will start again. Extremely dangerous. While not as dangerous, it does occur at stops signs. We've taken the care to the dealership multiple times. We are told they are aware of the issue but there is nothing they can do. The only solution is to disable the auto-idle button each time we restart the car.
Mfg Campaign: 11497689
Recall Date: Dec 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Corrective Action:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Additional Notes:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Mfg Campaign: 11496033
Recall Date: Dec 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Corrective Action:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Additional Notes:
When stopped at a stoplight or stop sign, the car has an auto start/stop feature where instead of the car idling, it shuts off and then starts back up when the brake is released. The car stalls and displays several dashboard warning lights and will not start back up after it auto stops. After several minutes, I can usually get it to start back up, but it typically happens in heavy traffic causing a substantial safety issue.
Mfg Campaign: 11496033
Recall Date: Dec 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Corrective Action:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Additional Notes:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Mfg Campaign: 11496064
Recall Date: Dec 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Corrective Action:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Additional Notes:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Mfg Campaign: 11496064
Recall Date: Dec 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Corrective Action:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Additional Notes:
This is a 2019 Honda Pilot with start stop function. There is a noticeable delay in activation and getting longer with time; this is a 3 year old vehicle. During 2 other instances, the system failed and vehicle would not start on a public street. During these failures and delays, other than the obvious collision safety issue, the safety systems are unavailable via a message on the dash. When it eventually starts back up it functions normally. This is clearly the system prematurely failing or the system prematurely killing the battery (which has a normal functional life of 5 - 7 years).
Mfg Campaign: 11496064
Recall Date: Dec 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the hood was not latching properly. The vehicle was taken back to the dealer and the dealer stated that the vehicle needed to be taken to the Collision Center. The vehicle was taken to the Collision Center and the hood was replaced; however, not all the needed parts were available. The vehicle was not completely repaired. The manufacturer was contacted and informed the contact to seek assistance from the Collision Center. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the hood was not latching properly. The vehicle was taken back to the dealer and the dealer stated that the vehicle needed to be taken to the Collision Center. The vehicle was taken to the Collision Center and the hood was replaced; however, not all the needed parts were available. The vehicle was not completely repaired. The manufacturer was contacted and informed the contact to seek assistance from the Collision Center. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the hood was not latching properly. The vehicle was taken back to the dealer and the dealer stated that the vehicle needed to be taken to the Collision Center. The vehicle was taken to the Collision Center and the hood was replaced; however, not all the needed parts were available. The vehicle was not completely repaired. The manufacturer was contacted and informed the contact to seek assistance from the Collision Center. The failure mileage was 25,000.
Mfg Campaign: 11495258
Recall Date: Nov 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
No Restart After Auto Start/Stop Engages. On several occasions when coming to a full stop at a red light/stop sign or heavy traffic, the auto start/stop feature turns of the engine. However, when releasing the brake, which is supposed to turn the engine back on, the engine stalls and takes several attempts to restart the engine via the push button starter. Have taken the vehicle to our local Honda dealership several times. First couple of times they said it was a weak battery and they replaced it twice under the vehicles warranty. The third time they said it was our aftermarket forward camera that was causing interference and was charge by the dealer to remove and reprogram the "system". Fourth time they said it was a dirty throttle body and also had to pay to have it cleaned. Eventually found article on the internet from June '22 that there is an open investigation by NHTSA on this issue. Took vehicle back to dealership again and they wanted to charge for cleaning the throttle body but declined. Vehicle is not safe to drive with Auto/Stop feature on. We consciously have to turn off feature when initially starting the vehicle to avoid it from stalling in busy traffic or intersection.
Corrective Action:
No Restart After Auto Start/Stop Engages. On several occasions when coming to a full stop at a red light/stop sign or heavy traffic, the auto start/stop feature turns of the engine. However, when releasing the brake, which is supposed to turn the engine back on, the engine stalls and takes several attempts to restart the engine via the push button starter. Have taken the vehicle to our local Honda dealership several times. First couple of times they said it was a weak battery and they replaced it twice under the vehicles warranty. The third time they said it was our aftermarket forward camera that was causing interference and was charge by the dealer to remove and reprogram the "system". Fourth time they said it was a dirty throttle body and also had to pay to have it cleaned. Eventually found article on the internet from June '22 that there is an open investigation by NHTSA on this issue. Took vehicle back to dealership again and they wanted to charge for cleaning the throttle body but declined. Vehicle is not safe to drive with Auto/Stop feature on. We consciously have to turn off feature when initially starting the vehicle to avoid it from stalling in busy traffic or intersection.
Additional Notes:
No Restart After Auto Start/Stop Engages. On several occasions when coming to a full stop at a red light/stop sign or heavy traffic, the auto start/stop feature turns of the engine. However, when releasing the brake, which is supposed to turn the engine back on, the engine stalls and takes several attempts to restart the engine via the push button starter. Have taken the vehicle to our local Honda dealership several times. First couple of times they said it was a weak battery and they replaced it twice under the vehicles warranty. The third time they said it was our aftermarket forward camera that was causing interference and was charge by the dealer to remove and reprogram the "system". Fourth time they said it was a dirty throttle body and also had to pay to have it cleaned. Eventually found article on the internet from June '22 that there is an open investigation by NHTSA on this issue. Took vehicle back to dealership again and they wanted to charge for cleaning the throttle body but declined. Vehicle is not safe to drive with Auto/Stop feature on. We consciously have to turn off feature when initially starting the vehicle to avoid it from stalling in busy traffic or intersection.
Mfg Campaign: 11494968
Recall Date: Nov 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Corrective Action:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Additional Notes:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Mfg Campaign: 11494696
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Corrective Action:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Additional Notes:
The automatic start/stop system turns the car off at red lights, as it it supposed to. However, several times the car will not start when I push the gas pedal but instead the whole car turns off. It takes opening and closing the door while pushing the park button and the engine start button to turn the car back on. This usually occurs at red lights which is very dangerous.
Mfg Campaign: 11494696
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Corrective Action:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Additional Notes:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Mfg Campaign: 11494770
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Corrective Action:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Additional Notes:
Our 2019 Honda Pilot has issues when the start-stop is active. When we come to a stop at a traffic light, gate, etc. it often will not restart on brake release. This creates serious concern in heavy traffic and we have been close to being rear-ended at stop lights. To restart the car we often have issues if it stalls during this brake press and release. It seems to electronically show in park, but not able to restart since it is not in park. We also see the issue when brake is pressed and tries to restart based on time. There are various lights on when this occurs. If we don’t activate the start-stop we don’t see the issue. If we manually turn the start-stop we don’t see the issue. However we need remember to turn this off manually defeating the fuel savings. I believe we can replicate this.
Mfg Campaign: 11494770
Recall Date: Nov 23, 2022
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