Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR THE FIRST TEN MONTHS AFTER PURCHASING A BRAND NEW 2019 HONDA PILOT TOURING I WAS TREATED AS ONE OF HONDA'S GUINEA PIGS. I WAS PUTTING MY FAMILY'S LIVES AT INCREASED RISK, LOSING TIME AT WORK AND GOING THROUGH IMMENSE STRESS WHILE HONDA ATTEMPTED TO SOLVE A MAJOR ELECTRICAL ISSUE WITH MY VEHICLE. THROUGH MY EXTENSIVE PROACTIVE EFFORTS AND NUMEROUS TIMES LEAVING THE VEHICLE WITH THE DEALER A SOLUTION WAS EVENTUALLY FOUND. AFTER THE FINAL REPAIR WAS COMPLETED IT BECAME APPARENT THE EXTENT OF THE IMPACT THE FAULTY WIRING HAD ON THE VEHICLE'S SAFETY AND FUNCTION. AFTER THE ELECTRICAL ISSUE WAS CORRECTED THE OVERALL OPERATION OF THE VEHICLE WAS SIGNIFICANTLY DIFFERENT THAN THE DAY THE VEHICLE WAS PURCHASED. NO MORE NEAR ACCIDENT CAUSING FALSE AUTOMATIC EMERGENCY BRAKING OCCURRENCES. NO MORE CRUISE CONTROL AND LANE ASSIST MALFUNCTIONS, RANDOM LOSS OF THE SPEEDOMETER AND BACKUP CAMERA OR OTHER FREQUENTLY EXPERIENCED SAFETY ISSUES. NO MORE UNUSABLE INFOTAINMENT SYSTEM. IT WAS EXTREMELY APPARENT THE IMPACTS OF THE FAULTY WIRING WERE WIDE SPREAD IN THE VEHICLE AS SOLD. THE FIRST TEN MONTHS THAT MY WIFE, TWO CHILDREN AND I USED THE VEHICLE AS OUR MAIN SOURCE OF TRANSPORTATION, WHILE HONDA ATTEMPTED TO SOLVE THE ISSUE, IT WAS NOT FUNCTIONING AS DESIGNED AND ADVERTISED OR UP TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION STANDARDS.
Corrective Action:
FOR THE FIRST TEN MONTHS AFTER PURCHASING A BRAND NEW 2019 HONDA PILOT TOURING I WAS TREATED AS ONE OF HONDA'S GUINEA PIGS. I WAS PUTTING MY FAMILY'S LIVES AT INCREASED RISK, LOSING TIME AT WORK AND GOING THROUGH IMMENSE STRESS WHILE HONDA ATTEMPTED TO SOLVE A MAJOR ELECTRICAL ISSUE WITH MY VEHICLE. THROUGH MY EXTENSIVE PROACTIVE EFFORTS AND NUMEROUS TIMES LEAVING THE VEHICLE WITH THE DEALER A SOLUTION WAS EVENTUALLY FOUND. AFTER THE FINAL REPAIR WAS COMPLETED IT BECAME APPARENT THE EXTENT OF THE IMPACT THE FAULTY WIRING HAD ON THE VEHICLE'S SAFETY AND FUNCTION. AFTER THE ELECTRICAL ISSUE WAS CORRECTED THE OVERALL OPERATION OF THE VEHICLE WAS SIGNIFICANTLY DIFFERENT THAN THE DAY THE VEHICLE WAS PURCHASED. NO MORE NEAR ACCIDENT CAUSING FALSE AUTOMATIC EMERGENCY BRAKING OCCURRENCES. NO MORE CRUISE CONTROL AND LANE ASSIST MALFUNCTIONS, RANDOM LOSS OF THE SPEEDOMETER AND BACKUP CAMERA OR OTHER FREQUENTLY EXPERIENCED SAFETY ISSUES. NO MORE UNUSABLE INFOTAINMENT SYSTEM. IT WAS EXTREMELY APPARENT THE IMPACTS OF THE FAULTY WIRING WERE WIDE SPREAD IN THE VEHICLE AS SOLD. THE FIRST TEN MONTHS THAT MY WIFE, TWO CHILDREN AND I USED THE VEHICLE AS OUR MAIN SOURCE OF TRANSPORTATION, WHILE HONDA ATTEMPTED TO SOLVE THE ISSUE, IT WAS NOT FUNCTIONING AS DESIGNED AND ADVERTISED OR UP TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION STANDARDS.
Additional Notes:
FOR THE FIRST TEN MONTHS AFTER PURCHASING A BRAND NEW 2019 HONDA PILOT TOURING I WAS TREATED AS ONE OF HONDA'S GUINEA PIGS. I WAS PUTTING MY FAMILY'S LIVES AT INCREASED RISK, LOSING TIME AT WORK AND GOING THROUGH IMMENSE STRESS WHILE HONDA ATTEMPTED TO SOLVE A MAJOR ELECTRICAL ISSUE WITH MY VEHICLE. THROUGH MY EXTENSIVE PROACTIVE EFFORTS AND NUMEROUS TIMES LEAVING THE VEHICLE WITH THE DEALER A SOLUTION WAS EVENTUALLY FOUND. AFTER THE FINAL REPAIR WAS COMPLETED IT BECAME APPARENT THE EXTENT OF THE IMPACT THE FAULTY WIRING HAD ON THE VEHICLE'S SAFETY AND FUNCTION. AFTER THE ELECTRICAL ISSUE WAS CORRECTED THE OVERALL OPERATION OF THE VEHICLE WAS SIGNIFICANTLY DIFFERENT THAN THE DAY THE VEHICLE WAS PURCHASED. NO MORE NEAR ACCIDENT CAUSING FALSE AUTOMATIC EMERGENCY BRAKING OCCURRENCES. NO MORE CRUISE CONTROL AND LANE ASSIST MALFUNCTIONS, RANDOM LOSS OF THE SPEEDOMETER AND BACKUP CAMERA OR OTHER FREQUENTLY EXPERIENCED SAFETY ISSUES. NO MORE UNUSABLE INFOTAINMENT SYSTEM. IT WAS EXTREMELY APPARENT THE IMPACTS OF THE FAULTY WIRING WERE WIDE SPREAD IN THE VEHICLE AS SOLD. THE FIRST TEN MONTHS THAT MY WIFE, TWO CHILDREN AND I USED THE VEHICLE AS OUR MAIN SOURCE OF TRANSPORTATION, WHILE HONDA ATTEMPTED TO SOLVE THE ISSUE, IT WAS NOT FUNCTIONING AS DESIGNED AND ADVERTISED OR UP TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION STANDARDS.
Mfg Campaign: 11308763
Recall Date: Feb 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Corrective Action:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Additional Notes:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Mfg Campaign: 11307121
Recall Date: Feb 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Corrective Action:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Additional Notes:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Mfg Campaign: 11307121
Recall Date: Feb 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Corrective Action:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Additional Notes:
THE HONDA PILOT'S DASHBOARD AND LCD TOUCH SCREEN WOULD RESTART RANDOMLY, FOR NO REASONS. THE ELECTRICAL SYSTEMS WOULD RESET (OR RESTART) SEVERAL TIMES A DAY WITHOUT LOGICAL REASONS. THE AMERICAN HONDA AUTOMOTIVE WAS NOT HELPFUL WHEN I INFORMED THEM OF THE ISSUE. THIS HAPPENS EVERYDAY, SEVERAL TIMES A DAY.
Mfg Campaign: 11307121
Recall Date: Feb 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT FAILS ALMOST ON A DAILY BASIS WHICH MEANS THAT INTERIOR, ELECTRICAL FEATURES FAIL. EXAMPLES INCLUDE A BLACK OR GRAY SCREEN WHICH BLOCKS THE ABILITY TO SEE SPEED BEING DRIVEN, BLUETOOTH, RADIO, PHONE, NAVIGATION ALL FAIL WHICH CAUSES DRIVER TO TAKE EYES OFF ROAD TO ATTEMPT TO FIX OR DISCONNECT PHONE WHEN DRIVING. REPEATED ATTEMPTS TO FIX THE CAR BUT HONDA CONTINUES TO SAY (AFTER 9 MONTHS) THAT THIS IS A "SOFTWARE UPDATE" PROBLEM. THIS, ONLY AFTER MY 2ND REPAIR VISIT AND THEY HAD MY PILOT 8 DAYS AND REPLACED A DEFECTIVE PART WITH ANOTHER USED DEFECTIVE PART FROM ANOTHER PERSON'S CAR. HONDA IS KNOWINGLY PUTTING UNSAFE, DEFECTIVE CARS ON THE ROAD. PROBLEMS OCCUR WHEN DRIVING. SOME PHOTOS ARE ATTACHED. I HAVE MANY MORE PICS RANGING FROM MARCH 2019 THROUGH TODAY. PROBLEM FIRST REPORTED TO DEALERSHIP APRIL 2019. ONGOING WITH DEALERSHIP AND AMERICAN HONDA. I HAVE A FILE OVER 100 PAGES THICK OF COMMUNICATION ATTEMPTS WITH ZERO FIX. HONDA SHOULD BE REQUIRED TO STOP SELLING THESE CARS UNTIL THEY HAVE A FIX FOR THIS UNSAFE VEHICLE.
Corrective Action:
THE INFOTAINMENT FAILS ALMOST ON A DAILY BASIS WHICH MEANS THAT INTERIOR, ELECTRICAL FEATURES FAIL. EXAMPLES INCLUDE A BLACK OR GRAY SCREEN WHICH BLOCKS THE ABILITY TO SEE SPEED BEING DRIVEN, BLUETOOTH, RADIO, PHONE, NAVIGATION ALL FAIL WHICH CAUSES DRIVER TO TAKE EYES OFF ROAD TO ATTEMPT TO FIX OR DISCONNECT PHONE WHEN DRIVING. REPEATED ATTEMPTS TO FIX THE CAR BUT HONDA CONTINUES TO SAY (AFTER 9 MONTHS) THAT THIS IS A "SOFTWARE UPDATE" PROBLEM. THIS, ONLY AFTER MY 2ND REPAIR VISIT AND THEY HAD MY PILOT 8 DAYS AND REPLACED A DEFECTIVE PART WITH ANOTHER USED DEFECTIVE PART FROM ANOTHER PERSON'S CAR. HONDA IS KNOWINGLY PUTTING UNSAFE, DEFECTIVE CARS ON THE ROAD. PROBLEMS OCCUR WHEN DRIVING. SOME PHOTOS ARE ATTACHED. I HAVE MANY MORE PICS RANGING FROM MARCH 2019 THROUGH TODAY. PROBLEM FIRST REPORTED TO DEALERSHIP APRIL 2019. ONGOING WITH DEALERSHIP AND AMERICAN HONDA. I HAVE A FILE OVER 100 PAGES THICK OF COMMUNICATION ATTEMPTS WITH ZERO FIX. HONDA SHOULD BE REQUIRED TO STOP SELLING THESE CARS UNTIL THEY HAVE A FIX FOR THIS UNSAFE VEHICLE.
Additional Notes:
THE INFOTAINMENT FAILS ALMOST ON A DAILY BASIS WHICH MEANS THAT INTERIOR, ELECTRICAL FEATURES FAIL. EXAMPLES INCLUDE A BLACK OR GRAY SCREEN WHICH BLOCKS THE ABILITY TO SEE SPEED BEING DRIVEN, BLUETOOTH, RADIO, PHONE, NAVIGATION ALL FAIL WHICH CAUSES DRIVER TO TAKE EYES OFF ROAD TO ATTEMPT TO FIX OR DISCONNECT PHONE WHEN DRIVING. REPEATED ATTEMPTS TO FIX THE CAR BUT HONDA CONTINUES TO SAY (AFTER 9 MONTHS) THAT THIS IS A "SOFTWARE UPDATE" PROBLEM. THIS, ONLY AFTER MY 2ND REPAIR VISIT AND THEY HAD MY PILOT 8 DAYS AND REPLACED A DEFECTIVE PART WITH ANOTHER USED DEFECTIVE PART FROM ANOTHER PERSON'S CAR. HONDA IS KNOWINGLY PUTTING UNSAFE, DEFECTIVE CARS ON THE ROAD. PROBLEMS OCCUR WHEN DRIVING. SOME PHOTOS ARE ATTACHED. I HAVE MANY MORE PICS RANGING FROM MARCH 2019 THROUGH TODAY. PROBLEM FIRST REPORTED TO DEALERSHIP APRIL 2019. ONGOING WITH DEALERSHIP AND AMERICAN HONDA. I HAVE A FILE OVER 100 PAGES THICK OF COMMUNICATION ATTEMPTS WITH ZERO FIX. HONDA SHOULD BE REQUIRED TO STOP SELLING THESE CARS UNTIL THEY HAVE A FIX FOR THIS UNSAFE VEHICLE.
Mfg Campaign: 11306500
Recall Date: Feb 1, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Corrective Action:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Additional Notes:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Mfg Campaign: 11302286
Recall Date: Jan 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Corrective Action:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Additional Notes:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Mfg Campaign: 11302286
Recall Date: Jan 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Corrective Action:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Additional Notes:
THE VEHICLE HAS FREQUENTLY HAD AN ISSUE WITH THE INFOTAINMENT SYSTEM GLITCHING WHICH LEADS TO THE LKAS (LANE KEEP ASSIST), AAC (ADAPTIVE CRUISE CONTROL), AND LANE DEPARTURE SYSTEM TO FAIL WHILE THE VEHICLE IS IN MOTION. WHEN TURNING THE CAR OFF AFTER THESE ISSUES OCCUR, THE INFOTAINMENT SYSTEM WILL STAY ON, DRAINING THE BATTERY. THE VEHICLE HAS BEEN TAKEN TO A HONDA DEALERSHIP. THE DEALERSHIP STATED THAT AN UPDATE WOULD FIX THIS ISSUE. ONCE WE INFORMED THEM AND THEY CONFIRMED THAT THE SYSTEM WAS ALREADY UPDATED, THEY TOLD IS THERE WAS NOTHING WE COULD DO. THE ONLY WAY WE CAN STOP THE INFOTAINMENT SYSTEM FROM STAYING ON IS BY REMOVING THE FUSE FOR THE INFOTAINMENT SYSTEM. WE HAVE CONTACTED HONDA AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS.
Mfg Campaign: 11302286
Recall Date: Jan 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DIGITAL INSTRUMENT PANEL THAT CONTAINS ALL GAUGES (SPEEDOMETER, TACHOMETER, GAS GAUGE, ETC.) INTERMITTENTLY TURNS OFF WHILE THE CAR IS IN OPERATION. THE SCREEN GOES ENTIRELY BLACK AS IF THE CAR IS NOT ON, MEANING WE DO NOT HAVE A FUNCTIONING SPEEDOMETER WHILE THE CAR IS IN OPERATION WHEN THIS OCCURS. WE'VE HAD THE CAR AT THE DEALERSHIP TWICE FOR THIS ISSUE AND IT STILL ISN'T RESOLVED.
Corrective Action:
DIGITAL INSTRUMENT PANEL THAT CONTAINS ALL GAUGES (SPEEDOMETER, TACHOMETER, GAS GAUGE, ETC.) INTERMITTENTLY TURNS OFF WHILE THE CAR IS IN OPERATION. THE SCREEN GOES ENTIRELY BLACK AS IF THE CAR IS NOT ON, MEANING WE DO NOT HAVE A FUNCTIONING SPEEDOMETER WHILE THE CAR IS IN OPERATION WHEN THIS OCCURS. WE'VE HAD THE CAR AT THE DEALERSHIP TWICE FOR THIS ISSUE AND IT STILL ISN'T RESOLVED.
Additional Notes:
DIGITAL INSTRUMENT PANEL THAT CONTAINS ALL GAUGES (SPEEDOMETER, TACHOMETER, GAS GAUGE, ETC.) INTERMITTENTLY TURNS OFF WHILE THE CAR IS IN OPERATION. THE SCREEN GOES ENTIRELY BLACK AS IF THE CAR IS NOT ON, MEANING WE DO NOT HAVE A FUNCTIONING SPEEDOMETER WHILE THE CAR IS IN OPERATION WHEN THIS OCCURS. WE'VE HAD THE CAR AT THE DEALERSHIP TWICE FOR THIS ISSUE AND IT STILL ISN'T RESOLVED.
Mfg Campaign: 11302349
Recall Date: Jan 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Corrective Action:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Additional Notes:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Mfg Campaign: 11301077
Recall Date: Jan 22, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Corrective Action:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Additional Notes:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Mfg Campaign: 11301077
Recall Date: Jan 22, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Corrective Action:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Additional Notes:
PURCHASED THE NEW 2019 HONDA PILOT ELITE AT AROUND 3,000 MILES. WHILE DRIVING AROUND 25-30 MILES PER HOUR SPEED ON PAVED ROADS, SOMETIMES NOT ALL THE TIME. THE CAR DOWNSHIFTING AND STALLING FOR A FEW SECONDS BEFORE BEING ABLE TO ACCELERATE AGAIN. THIS HAPPEN WHILE DRIVING ON A NICE SUNNY DAY WITH NO LOOSE GRAVEL OR RAIN, IN A 4 WAY INTERSECTION MAKING A LEFT TURN ON GREEN WHICH MADE THE CAR STALLED AND WASN'T ABLE TO ACCELERATE FOR A GOOD 1 TO 2 SECOND. GOOD THING THERE WASN'T ANY OTHER VEHICLE THAT IS NEAR BY. THIS CAN CAUSE AN ACCIDENT AND BODY INJURY! THIS HAPPEN DURING TURNS AND STRAIGHT DRIVING. I'VE DISCUSS THIS EVERY TIME I GO AND GET THE CAR MAINTENANCE AT THE HONDA DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM I'VE HAD ENCOUNTER. THE CAR AS OF NOW HAS 15,651 MILES AND DOWNSHIFTING AND STALLING COMES AND GOES WHENEVER IT WANTS TO ITS NOT CONTESTANT. FOR A NEW CAR OVER $50K PLUS NOT INCLUDING TAXES, ITS EXTREMELY DANGEROUS TO ME AND ANYONE WHO IS DRIVING OR PEDESTRIAN WALKING NEAR BY!
Mfg Campaign: 11301077
Recall Date: Jan 22, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Corrective Action:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Additional Notes:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Mfg Campaign: 11300467
Recall Date: Jan 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Corrective Action:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Additional Notes:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Mfg Campaign: 11300467
Recall Date: Jan 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Corrective Action:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Additional Notes:
WITHIN ONE WEEK OF PURCHASE, I RETURNED TO DEALER - GPS UNIT SENDS ME DIRECTIONS AND DISTANCES FAR LONGER THAN ANY OTHER GPS - DEALER SPENT AN ENTIRE RAY UOLOADING/DOWNLOADING/UPDATING - STILL SENDS ME MUCH LONGER DISTANCE AND TIME DIRECTIONS. I AM ON ROAD FOR MY WORK. THIS HAS ME NOT BE ABLE TO USE THE GPS THAT IS THE REASON I "BOUGHT" A HIGHER TRIM LEVEL - USELESS! LONGER DISTANCE ADDS TO MY FUEL BILL, ADDS DETRIMENTAL IMPACT TO CARBON FOOTPRINT AND ENVIRONMENT, IMPACTS MY SCHEDULE FOR WORK AND TRAVEL - IMMENSELY. **CRUISE CONTROL** - DANGEROUS AND PUTS ME AT RISK FOR EVEN SPEEDING TICKETS. CAR CRUISES UP TO TEN MILES "FASTER" THAN THE SETTINGS I HAVE IT ON SPORADICALLY. ALSO - AT TIMES, AS THE CAR CUISES ON ITS' OWN, HIGHER THAN THE SET SPEED TO CONTROL CAR AT... THE SPEED SET - ALSO "ELEVATES" WITH THE CAR SPEED ELEVATING OUT OF CONTROL! THIS CAR IS RISKING MY LIFE AND WELL BEING. CONTRATY TO NHTSB ARTICLE ON HOW CARS ARE SAFER.... NO - THEY ARE PUTTING LIVES AT RISK AND DRIVERS AT MERCY OF HIGHER EXPENSE AND LOSS OF TIME IN SCHEDULES FOR DEALERS TO INVESTIGATE AND STILL HAVE CAR WITH ISSUES. - HONDA-LINK HAS BEEN USELESS WHE-N I HAVE BEEN STRANDED WITH WARNINGS BLARING ON SCREEN OF MY NEW AS OF 8-5-19 CAR! THIS IS MY 3RD HONDA PILOT - MOST UNSAFE CAR I HAVE EVER OWNED AND FAR FROM THE PEACE OF MIND, MY OTHER HONDA'S HAVE GIVEN ME. I HAVE VIDEOS I CAN SHARE WHEN SOMEONE REACHES BACK OUT TO ME. I NEED HELP - DEALERS AND MYSELF ARE CAUGHT IN HONDA ISSUES THAT HONDA WON'T ACKNOWEDGE OR MAKE RIGHT FOR ME AS A CONSUMER. THIS IS A BRAND NEW CAR I HAVE ALREADY LOST TIME, MONEY, BUSINESS WHILE BEING CAUGHT IN THE MIDDLE OF THIS COMMUNDRUM UNFAIRLY. THERE IS A CLASS ACTION SUIT OUT AGAINST HONDA - WHY ARE ANY OF US CONSUMERS HAVING TO ENDURE SO MUCH STRESS AND LOSS AND LIFE RISK, BECAUSE HONDA IS BECOMING LIKE TOO MUCH OF CORPORATE AMERICA?
Mfg Campaign: 11300467
Recall Date: Jan 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Corrective Action:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Additional Notes:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Mfg Campaign: 11300341
Recall Date: Jan 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Corrective Action:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Additional Notes:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Mfg Campaign: 11300341
Recall Date: Jan 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Corrective Action:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Additional Notes:
ON TWO SEPARATE OCCASIONS I HAVE EXPERIENCED MY CAR NOTIFYING ME OF A TRANSMISSION ISSUE AND KICKING IT INTO NEUTRAL ON ITS OWN. THE FIRST TIME THIS OCCURRED BACK AT THE END OF NOVEMBER, USED AUTO START AND GOT INTO MY CAR SHORTLY AFTER. TURNED ON THE CAR AND PLACED INTO REVERSE. STILL STOPPED, PULLING UP MY GPS AND HEARD THE ALERT AND SAW ON MY DASHBOARD 'STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL" IT LIGHTS UP THAT FOR A MOMENT THEN GOES AWAY. BUT IT SHIFTED MY CAR INTO NEUTRAL. DIDN'T THINK ANYTHING OF IT. FINISHED THE THE GPS. TOOK ANOTHER MOMENT AND PUT THE CAR IN REVERSE. IT DID IT AGAIN AND IT WAS BACK IN NEUTRAL WHEN I WAS JUST IN REVERSE. I CALLED THE DEALERSHIP IMMEDIATELY. THE NEXT DAY CAR WAS TAKEN TO THE DEALERSHIP. NOTHING WAS STORED IN THE DATABASE. AND THEY SAID THEY HAD NEVER HEARD OF IT AND COULDN'T FIND ANYTHING WRONG. FAST FORWARD TO TODAY, AUTO START, GOT INTO CAR. PLACED IN DRIVE FOR A MOMENT AND BEFORE MOVING THE ALERT CAME UP AND CAR WAS IN NEUTRAL. IT DID IT THREE TIMES. TOOK A PHOTO OF THE ALERT WHICH IS EXACTLY AS QUOTED. I AM AT A LOSS WITH HONDA AND WHAT TO DO. I HAVE ALSO SEARCHED THE OWNERS MANUAL AND THERE'S NOTHING OF THIS QUOTED ISSUE.
Mfg Campaign: 11300341
Recall Date: Jan 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DASH AND MEDIA CONSOLE TURN OFF RANDOMLY. CAN'T SEE WHAT SAFTEY FEATURES ARE ON INCLUDING SPEED. DEALER HAD ONE OTHER PILOT IN TODAY WITH SAME ISSUE.
Corrective Action:
DASH AND MEDIA CONSOLE TURN OFF RANDOMLY. CAN'T SEE WHAT SAFTEY FEATURES ARE ON INCLUDING SPEED. DEALER HAD ONE OTHER PILOT IN TODAY WITH SAME ISSUE.
Additional Notes:
DASH AND MEDIA CONSOLE TURN OFF RANDOMLY. CAN'T SEE WHAT SAFTEY FEATURES ARE ON INCLUDING SPEED. DEALER HAD ONE OTHER PILOT IN TODAY WITH SAME ISSUE.
Mfg Campaign: 11300161
Recall Date: Jan 17, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INFORMATION SYSTEM ON THE VEHICLE, WHICH CONTROLS ALL ELECTRICAL SYSTEMS WITHIN THE VEHICLE, WAS EMITTING A POPPING/ CRACKING NOISE AND SHUTTING DOWN. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, THE INSTRUMENT PANEL TURNS BLANK AND ALL ELECTRICAL SYSTEMS SUCH AS THE SPEEDOMETER, SEAT HEATERS, ETC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VANN YORK HONDA LOCATED AT 422 EASTCHESTER DR, HIGH POINT, NC 27262 PHONE NUMBER 866-207-1275) WHO INFORMED THE CONTACT THAT IT WAS A KNOWN FAILURE, HOWEVER, THERE WAS NO KNOWN FIX FOR THE MATTER AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INFORMATION SYSTEM ON THE VEHICLE, WHICH CONTROLS ALL ELECTRICAL SYSTEMS WITHIN THE VEHICLE, WAS EMITTING A POPPING/ CRACKING NOISE AND SHUTTING DOWN. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, THE INSTRUMENT PANEL TURNS BLANK AND ALL ELECTRICAL SYSTEMS SUCH AS THE SPEEDOMETER, SEAT HEATERS, ETC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VANN YORK HONDA LOCATED AT 422 EASTCHESTER DR, HIGH POINT, NC 27262 PHONE NUMBER 866-207-1275) WHO INFORMED THE CONTACT THAT IT WAS A KNOWN FAILURE, HOWEVER, THERE WAS NO KNOWN FIX FOR THE MATTER AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT THE INFORMATION SYSTEM ON THE VEHICLE, WHICH CONTROLS ALL ELECTRICAL SYSTEMS WITHIN THE VEHICLE, WAS EMITTING A POPPING/ CRACKING NOISE AND SHUTTING DOWN. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, THE INSTRUMENT PANEL TURNS BLANK AND ALL ELECTRICAL SYSTEMS SUCH AS THE SPEEDOMETER, SEAT HEATERS, ETC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VANN YORK HONDA LOCATED AT 422 EASTCHESTER DR, HIGH POINT, NC 27262 PHONE NUMBER 866-207-1275) WHO INFORMED THE CONTACT THAT IT WAS A KNOWN FAILURE, HOWEVER, THERE WAS NO KNOWN FIX FOR THE MATTER AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER, THEY WERE UNABLE TO OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11299468
Recall Date: Jan 15, 2020
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