Complaints & Recalls
Official Safety Recalls - Important!
230 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA2
Recall Date: Mar 11, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X6J
Recall Date: Oct 31, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE THE HONDA PILOT WAS GOING TO ACCELERATE ON ITS OWN INTO THE PICKUP LINE AT THE SCHOOL. NOW YOU SEE WHY I SAID THIS VEHICLE IS DANGEROUS
Corrective Action:
ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE THE HONDA PILOT WAS GOING TO ACCELERATE ON ITS OWN INTO THE PICKUP LINE AT THE SCHOOL. NOW YOU SEE WHY I SAID THIS VEHICLE IS DANGEROUS
Additional Notes:
ENGINE IS REVVING ON ITS OWN @ 3000 RPM WITH NO FOOT ON THE GAS PEDAL OR DRIVING 15 MPH AND THE ENGINE IS @ 4500 RPM WITH NO FOOT ON THE GAS PEDAL. MY WIFE WAS IN THE PICKUP LANE AT MY CHILDREN'S SCHOOL AND SHE TOLD ME THAT SHE HAD TO HOLD THE BRAKE DOWN & TURN OFF THE IGNITION BECAUSE IT FELT LIKE THE HONDA PILOT WAS GOING TO ACCELERATE ON ITS OWN INTO THE PICKUP LINE AT THE SCHOOL. NOW YOU SEE WHY I SAID THIS VEHICLE IS DANGEROUS
Mfg Campaign: 11287178
Recall Date: Dec 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Mfg Campaign: 11282448
Recall Date: Nov 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA PILOT. WHILE DRIVING AT ANY SPEED, THE ENTERTAINMENT SYSTEM FAILED AND THE SCREEN TURNED OFF AND ON. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING WHEN IT STRUCK A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO JOHN EAGLE HONDA (855-562-7994, LOCATED AT 5311 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT WAS NOT INFORMED WHEN THE REPAIRS COULD BE COMPLETED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND INFORMED THEM THAT SHE WANTED A DIFFERENT VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Mfg Campaign: 11282448
Recall Date: Nov 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED A 2019 PILOT ELITE IN FEBRUARY AND IN MAY ISSUES STARTED WITH A CRACKING NOISE THAT SEEMED TO COME FROM THE SPEAKERS. IT THEN BECAME ISSUES WITH THE INFOTAINMENT, SPEEDOMETER AND DVD PLAYER BLACKING OUT WHILE DRIVING. DEALERSHIP REPLACED A WIRING HARNESS, THIS FIXED THE ISSUE FOR A MONTH THEN IT ALL RETURNED. NEXT THEY REPAIRED SOME CONNECTORS, THIS FIX LASTED A COUPLE MONTHS WITH INTERMITTENT OCCASIONS OF BLACKOUT. NOW THE BLACKING OUT IS HAPPENING ALMOST DAILY AGAIN. THE DEALER IS NOW BEING TOLD TO REPLACE THE SPEEDOMETER CLUSTER WHICH IS BACK ORDERED FROM HONDA. ALL TOLD THIS VEHICLE HAS SPENT > 30 DAYS IN THE REPAIR SHOP TRYING TO FIX THE ISSUES. ISSUES HAPPEN AT CITY OR HIGHWAY SPEEDS AND LAST ANYWHERE FROM 10 SECONDS TO SEVERAL MINUTES AS IT ATTEMPTS TO RESTART ITSELF.
Corrective Action:
PURCHASED A 2019 PILOT ELITE IN FEBRUARY AND IN MAY ISSUES STARTED WITH A CRACKING NOISE THAT SEEMED TO COME FROM THE SPEAKERS. IT THEN BECAME ISSUES WITH THE INFOTAINMENT, SPEEDOMETER AND DVD PLAYER BLACKING OUT WHILE DRIVING. DEALERSHIP REPLACED A WIRING HARNESS, THIS FIXED THE ISSUE FOR A MONTH THEN IT ALL RETURNED. NEXT THEY REPAIRED SOME CONNECTORS, THIS FIX LASTED A COUPLE MONTHS WITH INTERMITTENT OCCASIONS OF BLACKOUT. NOW THE BLACKING OUT IS HAPPENING ALMOST DAILY AGAIN. THE DEALER IS NOW BEING TOLD TO REPLACE THE SPEEDOMETER CLUSTER WHICH IS BACK ORDERED FROM HONDA. ALL TOLD THIS VEHICLE HAS SPENT > 30 DAYS IN THE REPAIR SHOP TRYING TO FIX THE ISSUES. ISSUES HAPPEN AT CITY OR HIGHWAY SPEEDS AND LAST ANYWHERE FROM 10 SECONDS TO SEVERAL MINUTES AS IT ATTEMPTS TO RESTART ITSELF.
Additional Notes:
PURCHASED A 2019 PILOT ELITE IN FEBRUARY AND IN MAY ISSUES STARTED WITH A CRACKING NOISE THAT SEEMED TO COME FROM THE SPEAKERS. IT THEN BECAME ISSUES WITH THE INFOTAINMENT, SPEEDOMETER AND DVD PLAYER BLACKING OUT WHILE DRIVING. DEALERSHIP REPLACED A WIRING HARNESS, THIS FIXED THE ISSUE FOR A MONTH THEN IT ALL RETURNED. NEXT THEY REPAIRED SOME CONNECTORS, THIS FIX LASTED A COUPLE MONTHS WITH INTERMITTENT OCCASIONS OF BLACKOUT. NOW THE BLACKING OUT IS HAPPENING ALMOST DAILY AGAIN. THE DEALER IS NOW BEING TOLD TO REPLACE THE SPEEDOMETER CLUSTER WHICH IS BACK ORDERED FROM HONDA. ALL TOLD THIS VEHICLE HAS SPENT > 30 DAYS IN THE REPAIR SHOP TRYING TO FIX THE ISSUES. ISSUES HAPPEN AT CITY OR HIGHWAY SPEEDS AND LAST ANYWHERE FROM 10 SECONDS TO SEVERAL MINUTES AS IT ATTEMPTS TO RESTART ITSELF.
Mfg Campaign: 11281988
Recall Date: Nov 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED PILOT ON APRIL 2019. STARTED HAVING PROBLEMS WITH THE INFOTAINMENT SYSTEM ON JUNE 2019 (MOVING AND STOPPED- CITY AND HIGHWAY). SYSTEM KEEPS SHUTTING DOWN, DISCONNECTING PHONE CALLS, PLAYS MUSIC AS IF LOOSES CONNECTION (FM, AM AND SAT). THE LATEST ISSUE IS THAT IT SHUTS DOWN COMPLETELY AND TURNS BLACK DISPLAYING "NO NETWORK CONNECTION". THIS ISSUES ARE DISTRACTING AND MAKE THIS VEHICLE UNSAFE UNTIL FIXED. AS WE APPROACH THE FORTH APPOINTMENT TO FIX THE PROBLEM HONDA ADVISED ME THAT THE EARLIEST THE REPLACEMENT PARTS WILL BE IN IS DECEMBER 11. MEANWHILE I HAVE AN EXPENSIVE DRIVEWAY ORNAMENT BECAUSE I REFUSE TO LET MY FAMILY TRAVEL IN THAT CAR.
Corrective Action:
PURCHASED PILOT ON APRIL 2019. STARTED HAVING PROBLEMS WITH THE INFOTAINMENT SYSTEM ON JUNE 2019 (MOVING AND STOPPED- CITY AND HIGHWAY). SYSTEM KEEPS SHUTTING DOWN, DISCONNECTING PHONE CALLS, PLAYS MUSIC AS IF LOOSES CONNECTION (FM, AM AND SAT). THE LATEST ISSUE IS THAT IT SHUTS DOWN COMPLETELY AND TURNS BLACK DISPLAYING "NO NETWORK CONNECTION". THIS ISSUES ARE DISTRACTING AND MAKE THIS VEHICLE UNSAFE UNTIL FIXED. AS WE APPROACH THE FORTH APPOINTMENT TO FIX THE PROBLEM HONDA ADVISED ME THAT THE EARLIEST THE REPLACEMENT PARTS WILL BE IN IS DECEMBER 11. MEANWHILE I HAVE AN EXPENSIVE DRIVEWAY ORNAMENT BECAUSE I REFUSE TO LET MY FAMILY TRAVEL IN THAT CAR.
Additional Notes:
PURCHASED PILOT ON APRIL 2019. STARTED HAVING PROBLEMS WITH THE INFOTAINMENT SYSTEM ON JUNE 2019 (MOVING AND STOPPED- CITY AND HIGHWAY). SYSTEM KEEPS SHUTTING DOWN, DISCONNECTING PHONE CALLS, PLAYS MUSIC AS IF LOOSES CONNECTION (FM, AM AND SAT). THE LATEST ISSUE IS THAT IT SHUTS DOWN COMPLETELY AND TURNS BLACK DISPLAYING "NO NETWORK CONNECTION". THIS ISSUES ARE DISTRACTING AND MAKE THIS VEHICLE UNSAFE UNTIL FIXED. AS WE APPROACH THE FORTH APPOINTMENT TO FIX THE PROBLEM HONDA ADVISED ME THAT THE EARLIEST THE REPLACEMENT PARTS WILL BE IN IS DECEMBER 11. MEANWHILE I HAVE AN EXPENSIVE DRIVEWAY ORNAMENT BECAUSE I REFUSE TO LET MY FAMILY TRAVEL IN THAT CAR.
Mfg Campaign: 11281923
Recall Date: Nov 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAPPENS WHILE DRIVING THE INFOTAINMENT SYSTEM WILL FREQUENTLY FREEZE OR CRASH, DISABLING FEATURES INCLUDING THE NAVIGATION SYSTEM, RADIO AND REAR VIEW CAMERA. THE PROBLEM WILL CONTINUE TO CYCLE OVER AND OVER UNTIL YOU SHUT OFF THE CAR AND RESTART IT.
Corrective Action:
THIS HAPPENS WHILE DRIVING THE INFOTAINMENT SYSTEM WILL FREQUENTLY FREEZE OR CRASH, DISABLING FEATURES INCLUDING THE NAVIGATION SYSTEM, RADIO AND REAR VIEW CAMERA. THE PROBLEM WILL CONTINUE TO CYCLE OVER AND OVER UNTIL YOU SHUT OFF THE CAR AND RESTART IT.
Additional Notes:
THIS HAPPENS WHILE DRIVING THE INFOTAINMENT SYSTEM WILL FREQUENTLY FREEZE OR CRASH, DISABLING FEATURES INCLUDING THE NAVIGATION SYSTEM, RADIO AND REAR VIEW CAMERA. THE PROBLEM WILL CONTINUE TO CYCLE OVER AND OVER UNTIL YOU SHUT OFF THE CAR AND RESTART IT.
Mfg Campaign: 11281738
Recall Date: Nov 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Corrective Action:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Additional Notes:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Mfg Campaign: 11281802
Recall Date: Nov 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Corrective Action:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Additional Notes:
THE DIGITAL SPEEDOMETER AND INFOTAINMENT SYSTEM SHUT OFF AND RESTART AT RANDOM. IN ADDITION, THE SPEAKERS CRACKLE, THE RADIO STOPS WORKING, THE BACKUP CAMERA DOES NOT ALWAYS ENGAGE WHEN GOING IN REVERSE. THE DIGITAL SPEEDOMETER SCREEN HAS TURNED OFF TWICE AND THE ONLY (TEMPORARY) SOLUTION WAS FOR THE DEALER TO RESET THE SYSTEM.
Mfg Campaign: 11281802
Recall Date: Nov 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS I WAS SLOWLY PULLING INTO A PARKING SPACE, WITH MY FOOT COVERING THE BRAKE THE CAR RPMS SHOT UP AND IT SUDDENLY ACCELERATED SLAMMING INTO THE VEHICLE IN FRONT OF ME. I WAS STANDING AS HARD AS I COULD ON BRAKE AND IT WOULD NOT STOP THE CAR. THE CAR THAT WAS HIT HAD SOMEONE STANDING BEHIND IT LOADING HER GROCERIES, THE FORCE OF THE IMPACT CAUSED HER CAR TO HIT HER AND KNOCK HER TO THE GROUND.
Corrective Action:
AS I WAS SLOWLY PULLING INTO A PARKING SPACE, WITH MY FOOT COVERING THE BRAKE THE CAR RPMS SHOT UP AND IT SUDDENLY ACCELERATED SLAMMING INTO THE VEHICLE IN FRONT OF ME. I WAS STANDING AS HARD AS I COULD ON BRAKE AND IT WOULD NOT STOP THE CAR. THE CAR THAT WAS HIT HAD SOMEONE STANDING BEHIND IT LOADING HER GROCERIES, THE FORCE OF THE IMPACT CAUSED HER CAR TO HIT HER AND KNOCK HER TO THE GROUND.
Additional Notes:
AS I WAS SLOWLY PULLING INTO A PARKING SPACE, WITH MY FOOT COVERING THE BRAKE THE CAR RPMS SHOT UP AND IT SUDDENLY ACCELERATED SLAMMING INTO THE VEHICLE IN FRONT OF ME. I WAS STANDING AS HARD AS I COULD ON BRAKE AND IT WOULD NOT STOP THE CAR. THE CAR THAT WAS HIT HAD SOMEONE STANDING BEHIND IT LOADING HER GROCERIES, THE FORCE OF THE IMPACT CAUSED HER CAR TO HIT HER AND KNOCK HER TO THE GROUND.
Mfg Campaign: 11281125
Recall Date: Nov 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Corrective Action:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Additional Notes:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Mfg Campaign: 11280700
Recall Date: Nov 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Corrective Action:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Additional Notes:
CLICKING NOISING WHEN IN REVERSE OR TURNING AND ALSO STALLS BETWEEN 40AND 50 MPH TRANSMISSION HAS HARD TIME SHIFTING ALSO SENSITIVE BREAKING SYSTEM ALWAYS BREAKING LIGHTS COMES ON OR IT WILL SUDDENLY BREAK BY ITSELF.ALL THIS WHILE CAR IS IN MOTION
Mfg Campaign: 11280700
Recall Date: Nov 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Corrective Action:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Additional Notes:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Mfg Campaign: 11279391
Recall Date: Nov 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Corrective Action:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Additional Notes:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Mfg Campaign: 11279391
Recall Date: Nov 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Corrective Action:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Additional Notes:
"NETWORK CONNECTION LOST" WHEN USING INFOTAINMENT SYSTEM. DASH/SPEED CLUSTER GOES BLACK AND REBOOTS IN MID DRIVE. "FM UNAVAILABLE" DISPLAYED WHEN LISTENING TO RADIO. COLLISION WARNING "BRAKE" MESSAGE DISPLAYS RANDOMLY. SANDY/POPPING NOISES RANDOMLY IN SPEAKERS. ALL OF THESE I CAN NOT REPRODUCE ON THE SPOT, IT IS RANDOM THAT I CAN TELL AT THIS POINT.
Mfg Campaign: 11279391
Recall Date: Nov 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 11/09/19 AT OR AROUND 800PM PST, MY REAR HATCH WINDOW EXPLODED FROM SIDE TO SIDE CAUSING A SPIDER-WEB PATTERN. NOTHING TOUCHED THE WINDOW. HOWEVER, APPROX ONE HOUR PRIOR TO THIS EVENT I DID ACTIVATE THE REAR WINDOW DEFROSTER FOR ONLY 5 MINUTES. STEVENS CREEK HONDA IN SAN JOSE, CA ADVISED THIS BROKEN WINDOW WAS NOT COVERED UNDER WARRANTY. I THEN CALLED MY INSURANCE COMPANY. AS A NOTE, THE HONDA DEALERSHIP PARTS DEPT SAID THE BACK WINDOW WAS BACK-ORDERED AND NO ETA AS TO WHEN A BACK WINDOW WOULD OR COULD BE SHIPPED. NOW, I AM DEALING WITH
Corrective Action:
ON 11/09/19 AT OR AROUND 800PM PST, MY REAR HATCH WINDOW EXPLODED FROM SIDE TO SIDE CAUSING A SPIDER-WEB PATTERN. NOTHING TOUCHED THE WINDOW. HOWEVER, APPROX ONE HOUR PRIOR TO THIS EVENT I DID ACTIVATE THE REAR WINDOW DEFROSTER FOR ONLY 5 MINUTES. STEVENS CREEK HONDA IN SAN JOSE, CA ADVISED THIS BROKEN WINDOW WAS NOT COVERED UNDER WARRANTY. I THEN CALLED MY INSURANCE COMPANY. AS A NOTE, THE HONDA DEALERSHIP PARTS DEPT SAID THE BACK WINDOW WAS BACK-ORDERED AND NO ETA AS TO WHEN A BACK WINDOW WOULD OR COULD BE SHIPPED. NOW, I AM DEALING WITH
Additional Notes:
ON 11/09/19 AT OR AROUND 800PM PST, MY REAR HATCH WINDOW EXPLODED FROM SIDE TO SIDE CAUSING A SPIDER-WEB PATTERN. NOTHING TOUCHED THE WINDOW. HOWEVER, APPROX ONE HOUR PRIOR TO THIS EVENT I DID ACTIVATE THE REAR WINDOW DEFROSTER FOR ONLY 5 MINUTES. STEVENS CREEK HONDA IN SAN JOSE, CA ADVISED THIS BROKEN WINDOW WAS NOT COVERED UNDER WARRANTY. I THEN CALLED MY INSURANCE COMPANY. AS A NOTE, THE HONDA DEALERSHIP PARTS DEPT SAID THE BACK WINDOW WAS BACK-ORDERED AND NO ETA AS TO WHEN A BACK WINDOW WOULD OR COULD BE SHIPPED. NOW, I AM DEALING WITH
Mfg Campaign: 11279138
Recall Date: Nov 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AT 800 PM PST IN NORTHERN CALIF, MY BACK WINDOW EXPLODED, CAUSING A SPIDER-WEB PATTERN. THE CAR WAS PARKED AND I HEARD A ROLLING/CASCADING CRUNCHING SOUND. I DID NOT REALIZE WHAT HAPPENED OR WHAT CAUSED THAT SOUND UNTIL THE FOLLOWING MORNING. AFTER SEEING THE DAMAGE, I TAPED IT UP AND CALLED MY INSURANCE. STEVENS CREEK HONDA ADVISED IT WAS NOT UNDER WARRANTY.
Corrective Action:
AT 800 PM PST IN NORTHERN CALIF, MY BACK WINDOW EXPLODED, CAUSING A SPIDER-WEB PATTERN. THE CAR WAS PARKED AND I HEARD A ROLLING/CASCADING CRUNCHING SOUND. I DID NOT REALIZE WHAT HAPPENED OR WHAT CAUSED THAT SOUND UNTIL THE FOLLOWING MORNING. AFTER SEEING THE DAMAGE, I TAPED IT UP AND CALLED MY INSURANCE. STEVENS CREEK HONDA ADVISED IT WAS NOT UNDER WARRANTY.
Additional Notes:
AT 800 PM PST IN NORTHERN CALIF, MY BACK WINDOW EXPLODED, CAUSING A SPIDER-WEB PATTERN. THE CAR WAS PARKED AND I HEARD A ROLLING/CASCADING CRUNCHING SOUND. I DID NOT REALIZE WHAT HAPPENED OR WHAT CAUSED THAT SOUND UNTIL THE FOLLOWING MORNING. AFTER SEEING THE DAMAGE, I TAPED IT UP AND CALLED MY INSURANCE. STEVENS CREEK HONDA ADVISED IT WAS NOT UNDER WARRANTY.
Mfg Campaign: 11279172
Recall Date: Nov 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Corrective Action:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Additional Notes:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Mfg Campaign: 11277740
Recall Date: Nov 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Corrective Action:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Additional Notes:
WHILE DRIVING ON THE THROUGHWAY I HEARD POPPING NOISE WHEN I HIT A BUMP, THEN GETS WORSE AND LOST MY RADIO SOUNDS AND CONTROLS ON MY INFOTAINMENT. I LOST MY SPEEDOMETER AND MY INFOTAINMENT SYSTEM COMPLETELY OFF THEN RESTARTS SEVERAL TIMES SAYING LOST NETWORK CONNECTION UNTIL IT COMPLETELY TURNED OFF. I CANNOT TURN IT ON BY PUSHING THE POWER BUTTON. I WENT TO MY DEALERSHIP AND COMPLAINT ABOUT THE POPPING NOISE BUT THEY COULD NOT REPLICATE IT UNTIL IT GOT WORSE. MY SPEEDOMETER WAS BLANK WHILE DRIVING. I STARTED HAVING THIS ISSUE AFTER TWO WEEKS ON PICKING UP THE CAR BRAND NEW.I THINK THIS IS A SAFETY CONCERN THAT HONDA DOES NOT WANT TO FIX OR HAVE A FIX!
Mfg Campaign: 11277740
Recall Date: Nov 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Corrective Action:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Additional Notes:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Mfg Campaign: 11271630
Recall Date: Oct 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Corrective Action:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Additional Notes:
SPEEDOMETER AND CONTROL HEAD COMPLETLY BLANK-- DEAD
Mfg Campaign: 11271630
Recall Date: Oct 28, 2019
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