Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KD3
Recall Date: Dec 9, 2016
Consumer Complaints
378 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Corrective Action:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Additional Notes:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Mfg Campaign: 11458258
Recall Date: Mar 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Corrective Action:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Additional Notes:
Rear back up camera is failing, camera view is going in and out. Upon inspection of the rear tailgate it is clear the wiring going from the main body of the truck to the tailgate is exposed from the plastic casing and some of the wires are breaking themselves causing the malfunction. This truck only has ~43k miles on it and the tailgate gets used semi-frequently, by no means is it used excessively. It is ridiculous that such an important piece of safety equipment would not be better made to withstand the normal wear and tear of use and fail at such low mileage. This failure has caused a massive blind spot when reversing and could put pedestrians or other vehicles in harms way. No I have not taken this into the manufacturer nor has it been confirmed by the dealer. No warning lights have gone off, the only way to know there is something wrong is when in reverse the backup screen is black with no video.
Mfg Campaign: 11458258
Recall Date: Mar 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
broken tailgate harness causing the backup camera to no longer work. my vehicle is available for inspection, at this time. I can no longer see behind my vehicle and may injure animals, children, or damage property when driving in reverse. This is no longer covered by warranty, but is a poor design where the tailgate itself clamps and eventually cuts the wiring harness. I have confirmed this issue with dozens of other 2017-2018 ridgeline owners. there was no warning other than my screen going black one day after using the vertical hinge on the tailgate.
Corrective Action:
broken tailgate harness causing the backup camera to no longer work. my vehicle is available for inspection, at this time. I can no longer see behind my vehicle and may injure animals, children, or damage property when driving in reverse. This is no longer covered by warranty, but is a poor design where the tailgate itself clamps and eventually cuts the wiring harness. I have confirmed this issue with dozens of other 2017-2018 ridgeline owners. there was no warning other than my screen going black one day after using the vertical hinge on the tailgate.
Additional Notes:
broken tailgate harness causing the backup camera to no longer work. my vehicle is available for inspection, at this time. I can no longer see behind my vehicle and may injure animals, children, or damage property when driving in reverse. This is no longer covered by warranty, but is a poor design where the tailgate itself clamps and eventually cuts the wiring harness. I have confirmed this issue with dozens of other 2017-2018 ridgeline owners. there was no warning other than my screen going black one day after using the vertical hinge on the tailgate.
Mfg Campaign: 11457908
Recall Date: Mar 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Power train PCM failure caused gauge cluster to become unresponsive. While the truck was idling while connecting a trailer the gauge cluster went blank. I then attempted to shut down and restart the truck and it would not start leaving me stranded. While I did eventually get it started by replacing several fuses once it was running it had no turn signals and had an error message for the emissions system. Ended up taking to dealership and was told the PCM had failed. Truck was 49 months old and had 45k miles.
Corrective Action:
Power train PCM failure caused gauge cluster to become unresponsive. While the truck was idling while connecting a trailer the gauge cluster went blank. I then attempted to shut down and restart the truck and it would not start leaving me stranded. While I did eventually get it started by replacing several fuses once it was running it had no turn signals and had an error message for the emissions system. Ended up taking to dealership and was told the PCM had failed. Truck was 49 months old and had 45k miles.
Additional Notes:
Power train PCM failure caused gauge cluster to become unresponsive. While the truck was idling while connecting a trailer the gauge cluster went blank. I then attempted to shut down and restart the truck and it would not start leaving me stranded. While I did eventually get it started by replacing several fuses once it was running it had no turn signals and had an error message for the emissions system. Ended up taking to dealership and was told the PCM had failed. Truck was 49 months old and had 45k miles.
Mfg Campaign: 11457594
Recall Date: Mar 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- Backup Camera Failed - Specifically the wiring harness that goes to the tailgate. It can be inspected by others until it is replaced. - Yes, it is a large vehicle manufactured when it was required to have a backup camera, I back out of my driveway onto a small private street that always has lots of little kids playing. - The dealer confirmed the issue, they have ordered the part and it is $350 to fix a $30 wiring harness because the whole bed and tailgate has to be taken apart. - It has not been inspected by manufacturer (though I read online that Honda has a note in the system to send them the replaced harnesses) or insurance. - There were no warning lights; however, at first the backup camera would only work in one position that did not align with the parking guides for a few months until it finally went black. It also quickly flipped between views when the problem first arose. To better describe the issue, I wanted to report a safety issue with my 2017 Honda Ridgeline Black Edition. I saw that an investigation was already opened and there is a class action lawsuit from last year, but I wanted to formally add my truck to the ones affected by the same backup camera issue. Mine appears to be typical to the many photos I saw online, it appears the harness that allows the tailgate to swing both ways gets abruptly folded over the bottom edge of the tailgate when it is folded down during normal use, this has resulted in snapping the harness/wires at this flex/pinch point. It is clearly a design flaw and the issue occurs under normal use. I do not use my truck for work and I would say the tailgate is moderately used. My dealership called Honda and they said nothing regarding a recall, or even the first stages of that, are in the works. My wife won't drive my truck without the camera and I back out of my driveway onto a street that always has lots of kids playing so I really have no choice but to fix it... which was quoted at $350 and they ordered the parts.
Corrective Action:
- Backup Camera Failed - Specifically the wiring harness that goes to the tailgate. It can be inspected by others until it is replaced. - Yes, it is a large vehicle manufactured when it was required to have a backup camera, I back out of my driveway onto a small private street that always has lots of little kids playing. - The dealer confirmed the issue, they have ordered the part and it is $350 to fix a $30 wiring harness because the whole bed and tailgate has to be taken apart. - It has not been inspected by manufacturer (though I read online that Honda has a note in the system to send them the replaced harnesses) or insurance. - There were no warning lights; however, at first the backup camera would only work in one position that did not align with the parking guides for a few months until it finally went black. It also quickly flipped between views when the problem first arose. To better describe the issue, I wanted to report a safety issue with my 2017 Honda Ridgeline Black Edition. I saw that an investigation was already opened and there is a class action lawsuit from last year, but I wanted to formally add my truck to the ones affected by the same backup camera issue. Mine appears to be typical to the many photos I saw online, it appears the harness that allows the tailgate to swing both ways gets abruptly folded over the bottom edge of the tailgate when it is folded down during normal use, this has resulted in snapping the harness/wires at this flex/pinch point. It is clearly a design flaw and the issue occurs under normal use. I do not use my truck for work and I would say the tailgate is moderately used. My dealership called Honda and they said nothing regarding a recall, or even the first stages of that, are in the works. My wife won't drive my truck without the camera and I back out of my driveway onto a street that always has lots of kids playing so I really have no choice but to fix it... which was quoted at $350 and they ordered the parts.
Additional Notes:
- Backup Camera Failed - Specifically the wiring harness that goes to the tailgate. It can be inspected by others until it is replaced. - Yes, it is a large vehicle manufactured when it was required to have a backup camera, I back out of my driveway onto a small private street that always has lots of little kids playing. - The dealer confirmed the issue, they have ordered the part and it is $350 to fix a $30 wiring harness because the whole bed and tailgate has to be taken apart. - It has not been inspected by manufacturer (though I read online that Honda has a note in the system to send them the replaced harnesses) or insurance. - There were no warning lights; however, at first the backup camera would only work in one position that did not align with the parking guides for a few months until it finally went black. It also quickly flipped between views when the problem first arose. To better describe the issue, I wanted to report a safety issue with my 2017 Honda Ridgeline Black Edition. I saw that an investigation was already opened and there is a class action lawsuit from last year, but I wanted to formally add my truck to the ones affected by the same backup camera issue. Mine appears to be typical to the many photos I saw online, it appears the harness that allows the tailgate to swing both ways gets abruptly folded over the bottom edge of the tailgate when it is folded down during normal use, this has resulted in snapping the harness/wires at this flex/pinch point. It is clearly a design flaw and the issue occurs under normal use. I do not use my truck for work and I would say the tailgate is moderately used. My dealership called Honda and they said nothing regarding a recall, or even the first stages of that, are in the works. My wife won't drive my truck without the camera and I back out of my driveway onto a street that always has lots of kids playing so I really have no choice but to fix it... which was quoted at $350 and they ordered the parts.
Mfg Campaign: 11456922
Recall Date: Mar 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Corrective Action:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Additional Notes:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Mfg Campaign: 11455643
Recall Date: Mar 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Corrective Action:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Additional Notes:
After arriving home and turning off the vehicle, there was a lot of flickering of the lights and clicking noises in the engine. The dash displayed all emergency startup lights and performed the following message on the dash, "Keyless Start System Error." I took it to the dealer who ran a diagnostic, and provided me the diagnostic paperwork showing 4 codes in the Security, Power Control Unit, Mode Menu, Lighting, Keyless Transmitter, Gauges, and door locks. The dealer confirmed that this was in no relation to the recent recall of the Ridgeline Keyless Start System Error with DTC B12C5 and that the Keyless System Main Control Unit failed, part number 38320-T6Z-A21. I had to replace the unit and am now out of pocket quite a bit of money. I have reported the issue to Honda directly and hoping a refund will be provided. I am the original owner of this 2017 Honda Ridgeline RTS 2WD model and have only 34, 358 miles on it. Never had I experienced any electrical issues and furthermore I shouldn't have them for a five year old truck with less than 35k on it. I was lucky that I was not driving, or it could have been worse possibly. The dealer kept the defective component and was able to identify the issue and repair it quickly. No other issues had ever occurred on this truck and this was random.
Mfg Campaign: 11455643
Recall Date: Mar 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency braking system is consistently fooled on right hand turns. It "sees" the car approaching as being "in my lane" and alerts "BRAKE" and vibrates the steering wheel. I believe this is because the system is unable to detect the curve in the two lane road approaching and no steering input has been applied (as the vehicle is not in the corner yet)
Corrective Action:
The automatic emergency braking system is consistently fooled on right hand turns. It "sees" the car approaching as being "in my lane" and alerts "BRAKE" and vibrates the steering wheel. I believe this is because the system is unable to detect the curve in the two lane road approaching and no steering input has been applied (as the vehicle is not in the corner yet)
Additional Notes:
The automatic emergency braking system is consistently fooled on right hand turns. It "sees" the car approaching as being "in my lane" and alerts "BRAKE" and vibrates the steering wheel. I believe this is because the system is unable to detect the curve in the two lane road approaching and no steering input has been applied (as the vehicle is not in the corner yet)
Mfg Campaign: 11453922
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Corrective Action:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Additional Notes:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Mfg Campaign: 11453725
Recall Date: Feb 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Corrective Action:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Additional Notes:
2017 Honda Ridgeline RTL-E, keyless entry module wasn't working properly so I had to buy a new one. I was told about the issue when I took my Honda Ridgeline to the Honda dealership for my oil change.The entry control module is currently ordered but we don't know when it will come in. I also informed the service manager about my on/off switch not operating correctly. He informed me that it was on recall so it will repaired for free. I don't know why the keyless entry module wasn't repaired for free since I bought the used 2017 Honda Ridgeline with Honda's extended warranty. Currently I have no vehicle to use because Honda informed me that they don't currently have any because of the pandemic, currently no vehicles in their lot are able to loan to customers.
Mfg Campaign: 11453725
Recall Date: Feb 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear backup camera has failed at 31,000 miles. The cause of the failure is appears to be a severed wiring harness going from the main body of the vehicle into the tailgate, where the camera is located. The harness design or routing of the wires is clearly defective.
Corrective Action:
The rear backup camera has failed at 31,000 miles. The cause of the failure is appears to be a severed wiring harness going from the main body of the vehicle into the tailgate, where the camera is located. The harness design or routing of the wires is clearly defective.
Additional Notes:
The rear backup camera has failed at 31,000 miles. The cause of the failure is appears to be a severed wiring harness going from the main body of the vehicle into the tailgate, where the camera is located. The harness design or routing of the wires is clearly defective.
Mfg Campaign: 11453403
Recall Date: Feb 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Corrective Action:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Additional Notes:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Mfg Campaign: 11453044
Recall Date: Feb 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Corrective Action:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Additional Notes:
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Mfg Campaign: 11453044
Recall Date: Feb 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear back up camera failed, due to tailgate wiring harness frayed due to normal use. Happened at about 45,000 miles.
Corrective Action:
Rear back up camera failed, due to tailgate wiring harness frayed due to normal use. Happened at about 45,000 miles.
Additional Notes:
Rear back up camera failed, due to tailgate wiring harness frayed due to normal use. Happened at about 45,000 miles.
Mfg Campaign: 11452769
Recall Date: Feb 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My rear backup camera failed due to the wear on the wiring harness at the point where the two-way tailgate opens. This seems to be a common failure and my case was typical. My vehicle was out of warranty, and so I performed the repair myself, and improved the shielding at the pinch point.
Corrective Action:
My rear backup camera failed due to the wear on the wiring harness at the point where the two-way tailgate opens. This seems to be a common failure and my case was typical. My vehicle was out of warranty, and so I performed the repair myself, and improved the shielding at the pinch point.
Additional Notes:
My rear backup camera failed due to the wear on the wiring harness at the point where the two-way tailgate opens. This seems to be a common failure and my case was typical. My vehicle was out of warranty, and so I performed the repair myself, and improved the shielding at the pinch point.
Mfg Campaign: 11451728
Recall Date: Feb 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wiring to the backup camera on my 2017 Honda Ridgeline is a poor design. It bends too tightly and every time the two-way tailgate is opened or closed it work hardens the small gauge wiring until it breaks. Of course this happened just after the warranty expired. When checking with Miller Honda in Winchester, VA they told me they had never heard of this. If you go onto the Honda Ridgeline website this same problem is mentioned several times. I made a temporary repair to get it working again but it is unknown how long this will last.
Corrective Action:
The wiring to the backup camera on my 2017 Honda Ridgeline is a poor design. It bends too tightly and every time the two-way tailgate is opened or closed it work hardens the small gauge wiring until it breaks. Of course this happened just after the warranty expired. When checking with Miller Honda in Winchester, VA they told me they had never heard of this. If you go onto the Honda Ridgeline website this same problem is mentioned several times. I made a temporary repair to get it working again but it is unknown how long this will last.
Additional Notes:
The wiring to the backup camera on my 2017 Honda Ridgeline is a poor design. It bends too tightly and every time the two-way tailgate is opened or closed it work hardens the small gauge wiring until it breaks. Of course this happened just after the warranty expired. When checking with Miller Honda in Winchester, VA they told me they had never heard of this. If you go onto the Honda Ridgeline website this same problem is mentioned several times. I made a temporary repair to get it working again but it is unknown how long this will last.
Mfg Campaign: 11451793
Recall Date: Feb 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup Camera not working and wiring harness near tailgate is broken. In reading other reviews this is a common safety problem on the 2017 Ridgeline.
Corrective Action:
Backup Camera not working and wiring harness near tailgate is broken. In reading other reviews this is a common safety problem on the 2017 Ridgeline.
Additional Notes:
Backup Camera not working and wiring harness near tailgate is broken. In reading other reviews this is a common safety problem on the 2017 Ridgeline.
Mfg Campaign: 11450413
Recall Date: Feb 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
Backup camara failure due to failure of wiring harness through tail gate.
Corrective Action:
Backup camara failure due to failure of wiring harness through tail gate.
Additional Notes:
Backup camara failure due to failure of wiring harness through tail gate.
Mfg Campaign: 11447502
Recall Date: Jan 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's wife owns a 2017 Honda Ridgeline. The contact stated that the AWD and battery fan warning lights were illuminated on the instrument panel. The contact took the vehicle to a dealer where he was informed that the alternator needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on his wife's vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V888000 (Electrical System) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact's wife owns a 2017 Honda Ridgeline. The contact stated that the AWD and battery fan warning lights were illuminated on the instrument panel. The contact took the vehicle to a dealer where he was informed that the alternator needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on his wife's vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V888000 (Electrical System) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact's wife owns a 2017 Honda Ridgeline. The contact stated that the AWD and battery fan warning lights were illuminated on the instrument panel. The contact took the vehicle to a dealer where he was informed that the alternator needed to be replaced. The manufacturer was also notified of the failure and informed him that there were no recalls on his wife's vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V888000 (Electrical System) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11444713
Recall Date: Dec 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
Backup camera wiring harness has been pinched and broken by opening the tailgate resulting in the backup camera malfunction.
Corrective Action:
Backup camera wiring harness has been pinched and broken by opening the tailgate resulting in the backup camera malfunction.
Additional Notes:
Backup camera wiring harness has been pinched and broken by opening the tailgate resulting in the backup camera malfunction.
Mfg Campaign: 11440548
Recall Date: Nov 15, 2021
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