Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
175 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11616692
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Honda recall on fuel pump from February 2024 has not been corrected due to Honda failing to supply part to local dealer for repair. I have concerns of the fuel pump failing while driving and have made multiple calls to Honda asking for the repair. Honda reply is that when the part is available they will notify. Six months is a long time to wait on a defect that could have serious consequence.
Corrective Action:
Honda recall on fuel pump from February 2024 has not been corrected due to Honda failing to supply part to local dealer for repair. I have concerns of the fuel pump failing while driving and have made multiple calls to Honda asking for the repair. Honda reply is that when the part is available they will notify. Six months is a long time to wait on a defect that could have serious consequence.
Additional Notes:
Honda recall on fuel pump from February 2024 has not been corrected due to Honda failing to supply part to local dealer for repair. I have concerns of the fuel pump failing while driving and have made multiple calls to Honda asking for the repair. Honda reply is that when the part is available they will notify. Six months is a long time to wait on a defect that could have serious consequence.
Mfg Campaign: 11611919
Recall Date: Aug 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The power train vibrates at certain speeds (Between 23mph to 37mph) as if it doesn't know which gear it should be in. It seems like it's in a higher gear when it's at a low speed. Additionally, sometimes when at highway speed I'll get a "transmission problem" warning. The drive train would still drive normally and it'll shift through gears with no problem. But the drive train indicator on the dashboard will be flashing and not showing which gear I'm at, (weather I'm in drive or reverse or neutral).
Corrective Action:
The power train vibrates at certain speeds (Between 23mph to 37mph) as if it doesn't know which gear it should be in. It seems like it's in a higher gear when it's at a low speed. Additionally, sometimes when at highway speed I'll get a "transmission problem" warning. The drive train would still drive normally and it'll shift through gears with no problem. But the drive train indicator on the dashboard will be flashing and not showing which gear I'm at, (weather I'm in drive or reverse or neutral).
Additional Notes:
The power train vibrates at certain speeds (Between 23mph to 37mph) as if it doesn't know which gear it should be in. It seems like it's in a higher gear when it's at a low speed. Additionally, sometimes when at highway speed I'll get a "transmission problem" warning. The drive train would still drive normally and it'll shift through gears with no problem. But the drive train indicator on the dashboard will be flashing and not showing which gear I'm at, (weather I'm in drive or reverse or neutral).
Mfg Campaign: 11610181
Recall Date: Aug 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted but the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted but the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with an engine misfire. There was no warning light illuminated. The vehicle was able to be restarted but the failure recurred. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Parts distribution disconnect.
Mfg Campaign: 11603812
Recall Date: Jul 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11602301
Recall Date: Jul 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11602301
Recall Date: Jul 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine suffered catastrophic failure at highway speed, without any prior warning. Vehicle is currently at CMA’s Valley Honda in Staunton Va if further inspection is requested. Engine lost all power accompanied by a violent vibration, forcing me to coast off to the side of the road. The problem has been confirmed by the dealer. “Catastrophic engine failure” metal in engine oil. The vehicle hasn’t been inspected by any other party. There were no lights or warnings prior to the failure.
Corrective Action:
The engine suffered catastrophic failure at highway speed, without any prior warning. Vehicle is currently at CMA’s Valley Honda in Staunton Va if further inspection is requested. Engine lost all power accompanied by a violent vibration, forcing me to coast off to the side of the road. The problem has been confirmed by the dealer. “Catastrophic engine failure” metal in engine oil. The vehicle hasn’t been inspected by any other party. There were no lights or warnings prior to the failure.
Additional Notes:
The engine suffered catastrophic failure at highway speed, without any prior warning. Vehicle is currently at CMA’s Valley Honda in Staunton Va if further inspection is requested. Engine lost all power accompanied by a violent vibration, forcing me to coast off to the side of the road. The problem has been confirmed by the dealer. “Catastrophic engine failure” metal in engine oil. The vehicle hasn’t been inspected by any other party. There were no lights or warnings prior to the failure.
Mfg Campaign: 11596247
Recall Date: Jun 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Vehicle when locked arms the car alarm. When armed the car alarm is randomly and intermittently going off, and dash lights light up exactly like the system is ready to start. Vehicle is available for inspection. 2. has potential to run battery down if alarm is not silenced in a timely manner leaving the vehicle operator stranded. 3. problem on this specific vehicle has not yet been reproduced by the dealer but HONDA issued a service bulletin relating to the problem. Honda Service Bulletin 21-055 4. vehicle not yet inspected by others 5. No early indication failure would occur. First indication of problem occurred week of 6/16/2024.
Corrective Action:
1. Vehicle when locked arms the car alarm. When armed the car alarm is randomly and intermittently going off, and dash lights light up exactly like the system is ready to start. Vehicle is available for inspection. 2. has potential to run battery down if alarm is not silenced in a timely manner leaving the vehicle operator stranded. 3. problem on this specific vehicle has not yet been reproduced by the dealer but HONDA issued a service bulletin relating to the problem. Honda Service Bulletin 21-055 4. vehicle not yet inspected by others 5. No early indication failure would occur. First indication of problem occurred week of 6/16/2024.
Additional Notes:
1. Vehicle when locked arms the car alarm. When armed the car alarm is randomly and intermittently going off, and dash lights light up exactly like the system is ready to start. Vehicle is available for inspection. 2. has potential to run battery down if alarm is not silenced in a timely manner leaving the vehicle operator stranded. 3. problem on this specific vehicle has not yet been reproduced by the dealer but HONDA issued a service bulletin relating to the problem. Honda Service Bulletin 21-055 4. vehicle not yet inspected by others 5. No early indication failure would occur. First indication of problem occurred week of 6/16/2024.
Mfg Campaign: 11595856
Recall Date: Jun 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I just turned onto the interstate on ramp and as soon as I pushed on the gas, I lost some engine power and the loudest racket came from the engine. I couldn’t go passed 55mph without it getting louder but luckily there was an exit shortly after getting on the onramp. I sat for 3 hours in 90 degree weather with no cool air waiting on a ride and a tow truck. My truck is not drivable now. I noticed a knocking sound earlier so I set up an appointment to have it looked at but I couldn’t afford it. Right after I left the appointment, that’s when it happened. There’s a recall for a connecting rod bearing fail for the 2017 and 2019 Ridgelines but not the 2018. The 2018 should be involved.
Corrective Action:
I just turned onto the interstate on ramp and as soon as I pushed on the gas, I lost some engine power and the loudest racket came from the engine. I couldn’t go passed 55mph without it getting louder but luckily there was an exit shortly after getting on the onramp. I sat for 3 hours in 90 degree weather with no cool air waiting on a ride and a tow truck. My truck is not drivable now. I noticed a knocking sound earlier so I set up an appointment to have it looked at but I couldn’t afford it. Right after I left the appointment, that’s when it happened. There’s a recall for a connecting rod bearing fail for the 2017 and 2019 Ridgelines but not the 2018. The 2018 should be involved.
Additional Notes:
I just turned onto the interstate on ramp and as soon as I pushed on the gas, I lost some engine power and the loudest racket came from the engine. I couldn’t go passed 55mph without it getting louder but luckily there was an exit shortly after getting on the onramp. I sat for 3 hours in 90 degree weather with no cool air waiting on a ride and a tow truck. My truck is not drivable now. I noticed a knocking sound earlier so I set up an appointment to have it looked at but I couldn’t afford it. Right after I left the appointment, that’s when it happened. There’s a recall for a connecting rod bearing fail for the 2017 and 2019 Ridgelines but not the 2018. The 2018 should be involved.
Mfg Campaign: 11594956
Recall Date: Jun 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11594382
Recall Date: Jun 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11591777
Recall Date: May 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11589092
Recall Date: May 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated that while the vehicle was not being driven, the vehicle remained running, causing the battery to drain. The contact had the vehicle jumpstarted; however, the battery failure recurred. The contact replaced the battery. Upon replacing the battery, several unknown warning lights were illuminated, and the alarm system sounded off throughout the night. The contact called an independent mechanic and was referred to the dealer to have the vehicle diagnosed. The contact took the vehicle to the dealer and the vehicle was diagnosed with a faulty keyless access unit. The dealer recommended that the keyless access unit be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated that while the vehicle was not being driven, the vehicle remained running, causing the battery to drain. The contact had the vehicle jumpstarted; however, the battery failure recurred. The contact replaced the battery. Upon replacing the battery, several unknown warning lights were illuminated, and the alarm system sounded off throughout the night. The contact called an independent mechanic and was referred to the dealer to have the vehicle diagnosed. The contact took the vehicle to the dealer and the vehicle was diagnosed with a faulty keyless access unit. The dealer recommended that the keyless access unit be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated that while the vehicle was not being driven, the vehicle remained running, causing the battery to drain. The contact had the vehicle jumpstarted; however, the battery failure recurred. The contact replaced the battery. Upon replacing the battery, several unknown warning lights were illuminated, and the alarm system sounded off throughout the night. The contact called an independent mechanic and was referred to the dealer to have the vehicle diagnosed. The contact took the vehicle to the dealer and the vehicle was diagnosed with a faulty keyless access unit. The dealer recommended that the keyless access unit be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.
Mfg Campaign: 11588724
Recall Date: May 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request?- Suspected failed crankshaft bearing failure/rod knock. Honda declined request for further troubleshooting and engine was replaced at owner's expense. Failed engine was retained and is available for inspection. How was your safety or the safety of others put at risk? - Loss of power on highway but no catastrophic failure. Has the problem been reproduced or confirmed by a dealer or independent service center?- The symptoms were reproduced by dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- Inspection was requested by owner but declined by Honda corporate Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?- A slight ticking sound was detected a couple of days prior to the failure. During the loss of power, a flashing check engine light and #2 cylinder misfire error codes were generated.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request?- Suspected failed crankshaft bearing failure/rod knock. Honda declined request for further troubleshooting and engine was replaced at owner's expense. Failed engine was retained and is available for inspection. How was your safety or the safety of others put at risk? - Loss of power on highway but no catastrophic failure. Has the problem been reproduced or confirmed by a dealer or independent service center?- The symptoms were reproduced by dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- Inspection was requested by owner but declined by Honda corporate Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?- A slight ticking sound was detected a couple of days prior to the failure. During the loss of power, a flashing check engine light and #2 cylinder misfire error codes were generated.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request?- Suspected failed crankshaft bearing failure/rod knock. Honda declined request for further troubleshooting and engine was replaced at owner's expense. Failed engine was retained and is available for inspection. How was your safety or the safety of others put at risk? - Loss of power on highway but no catastrophic failure. Has the problem been reproduced or confirmed by a dealer or independent service center?- The symptoms were reproduced by dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?- Inspection was requested by owner but declined by Honda corporate Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?- A slight ticking sound was detected a couple of days prior to the failure. During the loss of power, a flashing check engine light and #2 cylinder misfire error codes were generated.
Mfg Campaign: 11579526
Recall Date: Mar 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the engine made abnormal clicking sounds. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was then taken to the dealer, where it was diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the engine made abnormal clicking sounds. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was then taken to the dealer, where it was diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the engine made abnormal clicking sounds. The vehicle was taken to an independent mechanic, who referred the contact to the dealer. The vehicle was then taken to the dealer, where it was diagnosed with connecting rod bearing wear and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 86,000.
Mfg Campaign: 11570313
Recall Date: Feb 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On Approximately February 10, 2022 I hit a deer and sent my truck out for repair, I encountered a serious issue with my vehicle's engine, which was later diagnosed by Honda as a rod bearing failure which was not related to the accident which meant insurance wouldnt cover. This failure caused the rod bearing to wear and seize, resulting in significant damage to the engine and the presence of metal shavings in the oil pan. As a result, my vehicle's engine has been rendered inoperable and requires extensive repairs. To my dismay, I recently discovered that Honda has issued a recall for nearly 250,000 vehicles due to the same rod bearing issue. The recall states that the rod bearing in the engine may wear and seize, leading to engine damage and potential issues such as improper running or stalling while driving. However, to my surprise, my 2018 Honda Ridgeline is not included in this recall. Considering the identical nature of the problem I encountered and the fact that Honda has acknowledged the issue by issuing a recall, it is evident that my vehicle should have been included in this recall. This exclusion not only undermines my trust in Honda as a manufacturer but also raises concerns about the company's commitment to customer satisfaction and safety. I firmly believe that my 2018 Honda Ridgeline is a lemon, and the engine failure I experienced is a direct result of Honda's negligence in ensuring the quality and reliability of their vehicles. I have always been a loyal Honda customer, and this unfortunate incident has left me feeling betrayed and let down by a brand I once held in high regard.
Corrective Action:
On Approximately February 10, 2022 I hit a deer and sent my truck out for repair, I encountered a serious issue with my vehicle's engine, which was later diagnosed by Honda as a rod bearing failure which was not related to the accident which meant insurance wouldnt cover. This failure caused the rod bearing to wear and seize, resulting in significant damage to the engine and the presence of metal shavings in the oil pan. As a result, my vehicle's engine has been rendered inoperable and requires extensive repairs. To my dismay, I recently discovered that Honda has issued a recall for nearly 250,000 vehicles due to the same rod bearing issue. The recall states that the rod bearing in the engine may wear and seize, leading to engine damage and potential issues such as improper running or stalling while driving. However, to my surprise, my 2018 Honda Ridgeline is not included in this recall. Considering the identical nature of the problem I encountered and the fact that Honda has acknowledged the issue by issuing a recall, it is evident that my vehicle should have been included in this recall. This exclusion not only undermines my trust in Honda as a manufacturer but also raises concerns about the company's commitment to customer satisfaction and safety. I firmly believe that my 2018 Honda Ridgeline is a lemon, and the engine failure I experienced is a direct result of Honda's negligence in ensuring the quality and reliability of their vehicles. I have always been a loyal Honda customer, and this unfortunate incident has left me feeling betrayed and let down by a brand I once held in high regard.
Additional Notes:
On Approximately February 10, 2022 I hit a deer and sent my truck out for repair, I encountered a serious issue with my vehicle's engine, which was later diagnosed by Honda as a rod bearing failure which was not related to the accident which meant insurance wouldnt cover. This failure caused the rod bearing to wear and seize, resulting in significant damage to the engine and the presence of metal shavings in the oil pan. As a result, my vehicle's engine has been rendered inoperable and requires extensive repairs. To my dismay, I recently discovered that Honda has issued a recall for nearly 250,000 vehicles due to the same rod bearing issue. The recall states that the rod bearing in the engine may wear and seize, leading to engine damage and potential issues such as improper running or stalling while driving. However, to my surprise, my 2018 Honda Ridgeline is not included in this recall. Considering the identical nature of the problem I encountered and the fact that Honda has acknowledged the issue by issuing a recall, it is evident that my vehicle should have been included in this recall. This exclusion not only undermines my trust in Honda as a manufacturer but also raises concerns about the company's commitment to customer satisfaction and safety. I firmly believe that my 2018 Honda Ridgeline is a lemon, and the engine failure I experienced is a direct result of Honda's negligence in ensuring the quality and reliability of their vehicles. I have always been a loyal Honda customer, and this unfortunate incident has left me feeling betrayed and let down by a brand I once held in high regard.
Mfg Campaign: 11566865
Recall Date: Jan 21, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our 2018 Honda Ridgeline broke a connecting rod, that quickly punched through the engine block. My entire family was left stranded on the side of I-79, at night, in the mountains of West Virginia, in subfreezing temperatures, with no power or heat. It took an hour for a tow truck to reach us (we were in the middle of nowhere) and another hour to get it towed to the nearest Honda dealership. The only warning we had was a slight rattle for about 10 minutes, followed by a POW, immediate and complete loss of engine power, and all the dashboard lights came on simultaneously. The dealership (Urse Honda in Bridgeport WV) confirmed the hole in the side of the engine block, and let me take pictures of the broken rod cap. Ironically, the month before the catastrophic failure, on 11/9/2023 Honda internally released Technical Service Bulletin (TSB) [XXX] that speaks to "internal damage at the connecting rod bearings, possibly leading to engine failure." However I only found out about this TSB AFTER my engine blew up. Furthermore even though this TSB describes exactly the failure I experienced, it ONLY covers 2017 and 2019 Ridgelines, mysteriously skipping over my 2018 Ridgeline. Because of this (for now) Honda is refusing to cover damages to my engine, and also to repair other customers' 2018 Ridgelines before they too catastrophically fail. Even more curious the front 2/3rds of the Ridgelines and Pilots are the same, replacing only the third row Pilot seat with a truck bed in the Ridgelines. Yet the 2018 Pilots ARE covered by this TSB. Honda cannot explain this discrepancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2018 Honda Ridgeline broke a connecting rod, that quickly punched through the engine block. My entire family was left stranded on the side of I-79, at night, in the mountains of West Virginia, in subfreezing temperatures, with no power or heat. It took an hour for a tow truck to reach us (we were in the middle of nowhere) and another hour to get it towed to the nearest Honda dealership. The only warning we had was a slight rattle for about 10 minutes, followed by a POW, immediate and complete loss of engine power, and all the dashboard lights came on simultaneously. The dealership (Urse Honda in Bridgeport WV) confirmed the hole in the side of the engine block, and let me take pictures of the broken rod cap. Ironically, the month before the catastrophic failure, on 11/9/2023 Honda internally released Technical Service Bulletin (TSB) [XXX] that speaks to "internal damage at the connecting rod bearings, possibly leading to engine failure." However I only found out about this TSB AFTER my engine blew up. Furthermore even though this TSB describes exactly the failure I experienced, it ONLY covers 2017 and 2019 Ridgelines, mysteriously skipping over my 2018 Ridgeline. Because of this (for now) Honda is refusing to cover damages to my engine, and also to repair other customers' 2018 Ridgelines before they too catastrophically fail. Even more curious the front 2/3rds of the Ridgelines and Pilots are the same, replacing only the third row Pilot seat with a truck bed in the Ridgelines. Yet the 2018 Pilots ARE covered by this TSB. Honda cannot explain this discrepancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2018 Honda Ridgeline broke a connecting rod, that quickly punched through the engine block. My entire family was left stranded on the side of I-79, at night, in the mountains of West Virginia, in subfreezing temperatures, with no power or heat. It took an hour for a tow truck to reach us (we were in the middle of nowhere) and another hour to get it towed to the nearest Honda dealership. The only warning we had was a slight rattle for about 10 minutes, followed by a POW, immediate and complete loss of engine power, and all the dashboard lights came on simultaneously. The dealership (Urse Honda in Bridgeport WV) confirmed the hole in the side of the engine block, and let me take pictures of the broken rod cap. Ironically, the month before the catastrophic failure, on 11/9/2023 Honda internally released Technical Service Bulletin (TSB) [XXX] that speaks to "internal damage at the connecting rod bearings, possibly leading to engine failure." However I only found out about this TSB AFTER my engine blew up. Furthermore even though this TSB describes exactly the failure I experienced, it ONLY covers 2017 and 2019 Ridgelines, mysteriously skipping over my 2018 Ridgeline. Because of this (for now) Honda is refusing to cover damages to my engine, and also to repair other customers' 2018 Ridgelines before they too catastrophically fail. Even more curious the front 2/3rds of the Ridgelines and Pilots are the same, replacing only the third row Pilot seat with a truck bed in the Ridgelines. Yet the 2018 Pilots ARE covered by this TSB. Honda cannot explain this discrepancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11561380
Recall Date: Dec 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood flops in the wind, like a 2 foot long piece of aluminum foil. It's because the glue holding the composite skin to the metal frame has come loose. I'm sure over time, the stress from the wind will cause the composite material to break completely from the hood. Honda dealer wanted Honda to repair it, but Honda will only pay 60%, leaving me with a 1100.00 bill. Not acceptable, since it's a manufacturing defect. I now have a brick and a tie down holding it in place, and you know that's really safe. Since we only drove it in town for the first 2 1/2 years (bought it new off the showroom floor) we didn't know it had a problem. Wasn't until we drove it on I-90 at 80mph, that it had a floppy in the wind problem, it just got worse from then on. Honda dealer in Scottsbluff NE was the place that told us it wasn't normal. That's when we tried to get HONDA to fix it.
Corrective Action:
The hood flops in the wind, like a 2 foot long piece of aluminum foil. It's because the glue holding the composite skin to the metal frame has come loose. I'm sure over time, the stress from the wind will cause the composite material to break completely from the hood. Honda dealer wanted Honda to repair it, but Honda will only pay 60%, leaving me with a 1100.00 bill. Not acceptable, since it's a manufacturing defect. I now have a brick and a tie down holding it in place, and you know that's really safe. Since we only drove it in town for the first 2 1/2 years (bought it new off the showroom floor) we didn't know it had a problem. Wasn't until we drove it on I-90 at 80mph, that it had a floppy in the wind problem, it just got worse from then on. Honda dealer in Scottsbluff NE was the place that told us it wasn't normal. That's when we tried to get HONDA to fix it.
Additional Notes:
The hood flops in the wind, like a 2 foot long piece of aluminum foil. It's because the glue holding the composite skin to the metal frame has come loose. I'm sure over time, the stress from the wind will cause the composite material to break completely from the hood. Honda dealer wanted Honda to repair it, but Honda will only pay 60%, leaving me with a 1100.00 bill. Not acceptable, since it's a manufacturing defect. I now have a brick and a tie down holding it in place, and you know that's really safe. Since we only drove it in town for the first 2 1/2 years (bought it new off the showroom floor) we didn't know it had a problem. Wasn't until we drove it on I-90 at 80mph, that it had a floppy in the wind problem, it just got worse from then on. Honda dealer in Scottsbluff NE was the place that told us it wasn't normal. That's when we tried to get HONDA to fix it.
Mfg Campaign: 11561011
Recall Date: Dec 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Corrective Action:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Additional Notes:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Mfg Campaign: 11553165
Recall Date: Nov 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Corrective Action:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Additional Notes:
My hood is subtly bouncing at speeds over 55mph. I see that many Pilots, Ridgelines, etc. had recalls about the hood latch. I searched to see if my car was on the recall list for that after experiencing the hood bouncing, but it was not; however, it is concerning. I have not had my truck inspected yet, as I just bought it. There are no lights, messages etc. Should I be concerned or take it in?
Mfg Campaign: 11553165
Recall Date: Nov 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury