Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
175 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Drivers side mirror has slid down. Can't adjust mirror anymore. Something wrong with adhesive on back of mirror.
Corrective Action:
Drivers side mirror has slid down. Can't adjust mirror anymore. Something wrong with adhesive on back of mirror.
Additional Notes:
Drivers side mirror has slid down. Can't adjust mirror anymore. Something wrong with adhesive on back of mirror.
Mfg Campaign: 11521587
Recall Date: May 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Corrective Action:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Additional Notes:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Mfg Campaign: 11515483
Recall Date: Apr 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Corrective Action:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Additional Notes:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Mfg Campaign: 11515483
Recall Date: Apr 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Corrective Action:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Additional Notes:
Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.
Mfg Campaign: 11515483
Recall Date: Apr 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Mfg Campaign: 11514025
Recall Date: Mar 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.
Mfg Campaign: 11514025
Recall Date: Mar 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11513107
Recall Date: Mar 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera screen displayed a black image when the vehicle was shifted into reverse. The contact then received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera screen displayed a black image when the vehicle was shifted into reverse. The contact then received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera screen displayed a black image when the vehicle was shifted into reverse. The contact then received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
Mfg Campaign: 11512857
Recall Date: Mar 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact's husband owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera failed to operate as needed. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the parts for the recall repair were unavailable. The manufacturer had been notified of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 46,000. Parts distribution disconnect.
Corrective Action:
The contact's husband owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera failed to operate as needed. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the parts for the recall repair were unavailable. The manufacturer had been notified of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 46,000. Parts distribution disconnect.
Additional Notes:
The contact's husband owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera failed to operate as needed. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the parts for the recall repair were unavailable. The manufacturer had been notified of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 46,000. Parts distribution disconnect.
Mfg Campaign: 11504401
Recall Date: Jan 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Corrective Action:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Additional Notes:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Mfg Campaign: 11502624
Recall Date: Jan 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Corrective Action:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Additional Notes:
I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
Mfg Campaign: 11502624
Recall Date: Jan 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The Honda Ridgeline 2018 has an issue that it burns its transmission fluid really fast to the point that the Truck's transmission starts to judder. This causes the truck to have issues accelerating or changing gears. This happened to me in a 70 MPH highway, when the problem starts you see the RPM gauge fluctuating a lot and the Truck has issues accelerating. This problem was present on the 2017 version of the truck and Honda issued a service bulletin (https://static.nhtsa.gov/odi/tsbs/2018/MC-10139548-9999.pdf) but this bulletin does not cover any other version of the truck when the same exact problem is still happening. I went to the dealership and they confirmed that the Transmission Judder was there. When you go online other owners of the truck are complaining about the same exact problem: Problem happening on a Honda Ridgeline 2019 - https://www.ridgelineownersclub.com/threads/2019-transmission-judder.233046/ Same problem on a Honda Ridgeline 2018 - https://www.ridgelineownersclub.com/threads/2018-honda-ridgeline-rtl-transmission-judder.228917/ Another owner with a Honda Ridgeline 2019 with the same problem - https://www.ridgelineownersclub.com/threads/transmission-shudder-any-solutions-yet.224260/ There are tons of other owners complaining about the same issue. I would like for Honda to fix this issue and refund me all the money the dealership charged me to fix this issue.
Corrective Action:
The Honda Ridgeline 2018 has an issue that it burns its transmission fluid really fast to the point that the Truck's transmission starts to judder. This causes the truck to have issues accelerating or changing gears. This happened to me in a 70 MPH highway, when the problem starts you see the RPM gauge fluctuating a lot and the Truck has issues accelerating. This problem was present on the 2017 version of the truck and Honda issued a service bulletin (https://static.nhtsa.gov/odi/tsbs/2018/MC-10139548-9999.pdf) but this bulletin does not cover any other version of the truck when the same exact problem is still happening. I went to the dealership and they confirmed that the Transmission Judder was there. When you go online other owners of the truck are complaining about the same exact problem: Problem happening on a Honda Ridgeline 2019 - https://www.ridgelineownersclub.com/threads/2019-transmission-judder.233046/ Same problem on a Honda Ridgeline 2018 - https://www.ridgelineownersclub.com/threads/2018-honda-ridgeline-rtl-transmission-judder.228917/ Another owner with a Honda Ridgeline 2019 with the same problem - https://www.ridgelineownersclub.com/threads/transmission-shudder-any-solutions-yet.224260/ There are tons of other owners complaining about the same issue. I would like for Honda to fix this issue and refund me all the money the dealership charged me to fix this issue.
Additional Notes:
The Honda Ridgeline 2018 has an issue that it burns its transmission fluid really fast to the point that the Truck's transmission starts to judder. This causes the truck to have issues accelerating or changing gears. This happened to me in a 70 MPH highway, when the problem starts you see the RPM gauge fluctuating a lot and the Truck has issues accelerating. This problem was present on the 2017 version of the truck and Honda issued a service bulletin (https://static.nhtsa.gov/odi/tsbs/2018/MC-10139548-9999.pdf) but this bulletin does not cover any other version of the truck when the same exact problem is still happening. I went to the dealership and they confirmed that the Transmission Judder was there. When you go online other owners of the truck are complaining about the same exact problem: Problem happening on a Honda Ridgeline 2019 - https://www.ridgelineownersclub.com/threads/2019-transmission-judder.233046/ Same problem on a Honda Ridgeline 2018 - https://www.ridgelineownersclub.com/threads/2018-honda-ridgeline-rtl-transmission-judder.228917/ Another owner with a Honda Ridgeline 2019 with the same problem - https://www.ridgelineownersclub.com/threads/transmission-shudder-any-solutions-yet.224260/ There are tons of other owners complaining about the same issue. I would like for Honda to fix this issue and refund me all the money the dealership charged me to fix this issue.
Mfg Campaign: 11496512
Recall Date: Dec 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Corrective Action:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Additional Notes:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Mfg Campaign: 11493517
Recall Date: Nov 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Corrective Action:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Additional Notes:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Mfg Campaign: 11493517
Recall Date: Nov 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Corrective Action:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Additional Notes:
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
Mfg Campaign: 11493517
Recall Date: Nov 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Corrective Action:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Additional Notes:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Mfg Campaign: 11493074
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Corrective Action:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Additional Notes:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Mfg Campaign: 11493074
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Corrective Action:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Additional Notes:
The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.
Mfg Campaign: 11493074
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear safety camera does not work and can be inspected. Cannot see via camera when backing up. Has not yet been inspected by anyone but myself and no outside party has yet been contacted. There were no warning signs other than black screen when in reverse. Broken wires can be visibly seen at driver's side tailgate hinge point. Appears to be flawed design that does not allow for sharp bending of wires on repeated usage of tailgate.
Corrective Action:
Rear safety camera does not work and can be inspected. Cannot see via camera when backing up. Has not yet been inspected by anyone but myself and no outside party has yet been contacted. There were no warning signs other than black screen when in reverse. Broken wires can be visibly seen at driver's side tailgate hinge point. Appears to be flawed design that does not allow for sharp bending of wires on repeated usage of tailgate.
Additional Notes:
Rear safety camera does not work and can be inspected. Cannot see via camera when backing up. Has not yet been inspected by anyone but myself and no outside party has yet been contacted. There were no warning signs other than black screen when in reverse. Broken wires can be visibly seen at driver's side tailgate hinge point. Appears to be flawed design that does not allow for sharp bending of wires on repeated usage of tailgate.
Mfg Campaign: 11493078
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The problem revolves around the rear-view camera failing through the normal use of the vehicle. The issue affects 2017-2018 Ridelines, a number of whose owners complain that the screen goes black when they try to reverse. The complaints suggest that the wiring harness going from the main body of the vehicle into the tailgate, where the camera is located, suffers severe damage caused by the normal opening and closing of the tailgate. In my case I've confirmed this is true. Backup cam suddenly stopped working. Inspected wiring to backup cam at back where tailgate is and confirmed wiring is severed.
Corrective Action:
The problem revolves around the rear-view camera failing through the normal use of the vehicle. The issue affects 2017-2018 Ridelines, a number of whose owners complain that the screen goes black when they try to reverse. The complaints suggest that the wiring harness going from the main body of the vehicle into the tailgate, where the camera is located, suffers severe damage caused by the normal opening and closing of the tailgate. In my case I've confirmed this is true. Backup cam suddenly stopped working. Inspected wiring to backup cam at back where tailgate is and confirmed wiring is severed.
Additional Notes:
The problem revolves around the rear-view camera failing through the normal use of the vehicle. The issue affects 2017-2018 Ridelines, a number of whose owners complain that the screen goes black when they try to reverse. The complaints suggest that the wiring harness going from the main body of the vehicle into the tailgate, where the camera is located, suffers severe damage caused by the normal opening and closing of the tailgate. In my case I've confirmed this is true. Backup cam suddenly stopped working. Inspected wiring to backup cam at back where tailgate is and confirmed wiring is severed.
Mfg Campaign: 11491748
Recall Date: Nov 1, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury