Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D0S, T0T
Recall Date: Apr 5, 2018
Consumer Complaints
175 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Backup camera failed at 65k miles. Upon researching issue, found that this is a common problem amongst Ridgeline owners, generally right after the warranty period is over. The indicated cause, according to the research, is broken wires in the wiring harness due to regular use of the tailgate. The Honda dealer confirmed this diagnosis and wanted $600+ to replace the wiring harness. After discussing with them and pointing out the common-ness of this problem, they agreed to cover the cost this one time, but stated that the wiring harness wouldn't be routed any differently, so probability of recurrence of the issue is high. Obviously, I was unable to use the backup camera during this issue, so this is a safety problem.
Corrective Action:
Backup camera failed at 65k miles. Upon researching issue, found that this is a common problem amongst Ridgeline owners, generally right after the warranty period is over. The indicated cause, according to the research, is broken wires in the wiring harness due to regular use of the tailgate. The Honda dealer confirmed this diagnosis and wanted $600+ to replace the wiring harness. After discussing with them and pointing out the common-ness of this problem, they agreed to cover the cost this one time, but stated that the wiring harness wouldn't be routed any differently, so probability of recurrence of the issue is high. Obviously, I was unable to use the backup camera during this issue, so this is a safety problem.
Additional Notes:
Backup camera failed at 65k miles. Upon researching issue, found that this is a common problem amongst Ridgeline owners, generally right after the warranty period is over. The indicated cause, according to the research, is broken wires in the wiring harness due to regular use of the tailgate. The Honda dealer confirmed this diagnosis and wanted $600+ to replace the wiring harness. After discussing with them and pointing out the common-ness of this problem, they agreed to cover the cost this one time, but stated that the wiring harness wouldn't be routed any differently, so probability of recurrence of the issue is high. Obviously, I was unable to use the backup camera during this issue, so this is a safety problem.
Mfg Campaign: 11471427
Recall Date: Jun 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Wire harness for rear backup camera along the side of the tailgate is visibly damaged. Camera image is blacked out when in reverse.
Corrective Action:
Wire harness for rear backup camera along the side of the tailgate is visibly damaged. Camera image is blacked out when in reverse.
Additional Notes:
Wire harness for rear backup camera along the side of the tailgate is visibly damaged. Camera image is blacked out when in reverse.
Mfg Campaign: 11470232
Recall Date: Jun 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
broken tailgate wire harness caused backup camera failure. Yes it is available for inspection. Dealer inspected it and confirmed the wiring harness had broken wires causing the backup camera from working. It has not been inspected by the manufacture. No warning light or lamps indicated this problem.
Corrective Action:
broken tailgate wire harness caused backup camera failure. Yes it is available for inspection. Dealer inspected it and confirmed the wiring harness had broken wires causing the backup camera from working. It has not been inspected by the manufacture. No warning light or lamps indicated this problem.
Additional Notes:
broken tailgate wire harness caused backup camera failure. Yes it is available for inspection. Dealer inspected it and confirmed the wiring harness had broken wires causing the backup camera from working. It has not been inspected by the manufacture. No warning light or lamps indicated this problem.
Mfg Campaign: 11469706
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Honda Ridgeline pickup has a backup camera which became nonfunctional in June 2022. Upon inspection the wiring harness at the back gate pivot point has broken as the gate has been opened over time, disabling the backup camera - the display is now black when the vehicle is in reverse. This has made it difficult to accurately back the vehicle up, and puts pedestrians, pets and other objects at risk as it is impossible to see directly behind the truck when backing. The dealer has confirmed this wiring harness failure, and has quoted me $2,000 to repair the wiring harness. The vehicle is scheduled for repair, but I would not expect this failure to occur this early in the vehicle's duty cycle.
Corrective Action:
My 2018 Honda Ridgeline pickup has a backup camera which became nonfunctional in June 2022. Upon inspection the wiring harness at the back gate pivot point has broken as the gate has been opened over time, disabling the backup camera - the display is now black when the vehicle is in reverse. This has made it difficult to accurately back the vehicle up, and puts pedestrians, pets and other objects at risk as it is impossible to see directly behind the truck when backing. The dealer has confirmed this wiring harness failure, and has quoted me $2,000 to repair the wiring harness. The vehicle is scheduled for repair, but I would not expect this failure to occur this early in the vehicle's duty cycle.
Additional Notes:
My 2018 Honda Ridgeline pickup has a backup camera which became nonfunctional in June 2022. Upon inspection the wiring harness at the back gate pivot point has broken as the gate has been opened over time, disabling the backup camera - the display is now black when the vehicle is in reverse. This has made it difficult to accurately back the vehicle up, and puts pedestrians, pets and other objects at risk as it is impossible to see directly behind the truck when backing. The dealer has confirmed this wiring harness failure, and has quoted me $2,000 to repair the wiring harness. The vehicle is scheduled for repair, but I would not expect this failure to occur this early in the vehicle's duty cycle.
Mfg Campaign: 11469205
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A fire started in the engine compartment of the 2018 Honda Ridgeline. The vehicle was being driven while towing a lightweight trailer. The driver pulled over to allow vehicles to pass and check the trailer. The driver allowed the engine to idle. As the driver returned to the vehicle she smelled and saw smoke then saw flames appearing from under the hood near the windshield on the driver's side of the vehicle. Recall work was performed under NHTSA Recall 19V-053 10/09/2019.
Corrective Action:
A fire started in the engine compartment of the 2018 Honda Ridgeline. The vehicle was being driven while towing a lightweight trailer. The driver pulled over to allow vehicles to pass and check the trailer. The driver allowed the engine to idle. As the driver returned to the vehicle she smelled and saw smoke then saw flames appearing from under the hood near the windshield on the driver's side of the vehicle. Recall work was performed under NHTSA Recall 19V-053 10/09/2019.
Additional Notes:
A fire started in the engine compartment of the 2018 Honda Ridgeline. The vehicle was being driven while towing a lightweight trailer. The driver pulled over to allow vehicles to pass and check the trailer. The driver allowed the engine to idle. As the driver returned to the vehicle she smelled and saw smoke then saw flames appearing from under the hood near the windshield on the driver's side of the vehicle. Recall work was performed under NHTSA Recall 19V-053 10/09/2019.
Mfg Campaign: 11468382
Recall Date: Jun 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown: Fuel pump problem. Engine stalls and slow down to dangerous speed on highway speed limit. Dealer unable to get fuel pump to fix this problem. Claim back order is the problem. On going problem for 10 plus days. Service advisor said truck can be driven. Still waiting on fuel pump.
Corrective Action:
Unknown: Fuel pump problem. Engine stalls and slow down to dangerous speed on highway speed limit. Dealer unable to get fuel pump to fix this problem. Claim back order is the problem. On going problem for 10 plus days. Service advisor said truck can be driven. Still waiting on fuel pump.
Additional Notes:
Unknown: Fuel pump problem. Engine stalls and slow down to dangerous speed on highway speed limit. Dealer unable to get fuel pump to fix this problem. Claim back order is the problem. On going problem for 10 plus days. Service advisor said truck can be driven. Still waiting on fuel pump.
Mfg Campaign: 11467913
Recall Date: Jun 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Broken wire in backup camera bundle due to improper design where the bundle exits the tailgate and enters the left rear fender area. Wire had been broken and poorly repaired prior to my purchase. The wire bundle needs a redesign to prevent flexure at the point of failure. Failure caused loss of backup camera . There have been many reports of failures at this specific point in the wire bundle Needs redesign and recall. Thank you.
Corrective Action:
Broken wire in backup camera bundle due to improper design where the bundle exits the tailgate and enters the left rear fender area. Wire had been broken and poorly repaired prior to my purchase. The wire bundle needs a redesign to prevent flexure at the point of failure. Failure caused loss of backup camera . There have been many reports of failures at this specific point in the wire bundle Needs redesign and recall. Thank you.
Additional Notes:
Broken wire in backup camera bundle due to improper design where the bundle exits the tailgate and enters the left rear fender area. Wire had been broken and poorly repaired prior to my purchase. The wire bundle needs a redesign to prevent flexure at the point of failure. Failure caused loss of backup camera . There have been many reports of failures at this specific point in the wire bundle Needs redesign and recall. Thank you.
Mfg Campaign: 11467607
Recall Date: Jun 5, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear backup camera does not work. This is a known manufacturer defect in the wiring from opening the tailgate the wiring harness breaks there should be a safety recall on this They want $653.00 to replace the harness with the same harness which will just break again
Corrective Action:
Rear backup camera does not work. This is a known manufacturer defect in the wiring from opening the tailgate the wiring harness breaks there should be a safety recall on this They want $653.00 to replace the harness with the same harness which will just break again
Additional Notes:
Rear backup camera does not work. This is a known manufacturer defect in the wiring from opening the tailgate the wiring harness breaks there should be a safety recall on this They want $653.00 to replace the harness with the same harness which will just break again
Mfg Campaign: 11467329
Recall Date: Jun 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back up camera no longer functions due to the wiring harness cracking and breaking at the junction where the wires run from the tailgate into the left rear tail light area.
Corrective Action:
The back up camera no longer functions due to the wiring harness cracking and breaking at the junction where the wires run from the tailgate into the left rear tail light area.
Additional Notes:
The back up camera no longer functions due to the wiring harness cracking and breaking at the junction where the wires run from the tailgate into the left rear tail light area.
Mfg Campaign: 11466931
Recall Date: Jun 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera on my 2018 Honda Ridgeline stopped working. I took it into the Honda dealership and they diagnosed it as a broken wiring harness. They will replace it for $833.45. I asked why Honda wasn't fixing this at no cost given the wiring harness should not break. The dealer indicated that they had not heard of this problem. After I returned home, I saw that there is a class action lawsuit.
Corrective Action:
The backup camera on my 2018 Honda Ridgeline stopped working. I took it into the Honda dealership and they diagnosed it as a broken wiring harness. They will replace it for $833.45. I asked why Honda wasn't fixing this at no cost given the wiring harness should not break. The dealer indicated that they had not heard of this problem. After I returned home, I saw that there is a class action lawsuit.
Additional Notes:
The backup camera on my 2018 Honda Ridgeline stopped working. I took it into the Honda dealership and they diagnosed it as a broken wiring harness. They will replace it for $833.45. I asked why Honda wasn't fixing this at no cost given the wiring harness should not break. The dealer indicated that they had not heard of this problem. After I returned home, I saw that there is a class action lawsuit.
Mfg Campaign: 11466731
Recall Date: May 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The back up camera finally stopped working. For a few weeks it would work intermittently, usually the guide lines would be orientated upwards instead of to the rear of the image OR the guide lines would be there but there was no camera image. Now, there is simply a black screen. The wiring harness at the left front of the tailgate has broken. There are exposed wires and a broken plastic spiral wiring loom.
Corrective Action:
The back up camera finally stopped working. For a few weeks it would work intermittently, usually the guide lines would be orientated upwards instead of to the rear of the image OR the guide lines would be there but there was no camera image. Now, there is simply a black screen. The wiring harness at the left front of the tailgate has broken. There are exposed wires and a broken plastic spiral wiring loom.
Additional Notes:
The back up camera finally stopped working. For a few weeks it would work intermittently, usually the guide lines would be orientated upwards instead of to the rear of the image OR the guide lines would be there but there was no camera image. Now, there is simply a black screen. The wiring harness at the left front of the tailgate has broken. There are exposed wires and a broken plastic spiral wiring loom.
Mfg Campaign: 11466455
Recall Date: May 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back up camera stopped working.
Corrective Action:
Back up camera stopped working.
Additional Notes:
Back up camera stopped working.
Mfg Campaign: 11464749
Recall Date: May 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera stopped working. I brought the vehicle to a Honda dealer and they said it was due to a broken tailgate wiring harness. The dealer said the wiring harness would need to be replaced. I asked the dealer why the harness broke and he said it was due to corrosion. The replacement part was ordered and the repair was made within two days. I asked for the damaged part when I picked the vehicle up. Upon inspection, there was no visible corrosion (especially since the outer shielding is made of plastic).
Corrective Action:
The backup camera stopped working. I brought the vehicle to a Honda dealer and they said it was due to a broken tailgate wiring harness. The dealer said the wiring harness would need to be replaced. I asked the dealer why the harness broke and he said it was due to corrosion. The replacement part was ordered and the repair was made within two days. I asked for the damaged part when I picked the vehicle up. Upon inspection, there was no visible corrosion (especially since the outer shielding is made of plastic).
Additional Notes:
The backup camera stopped working. I brought the vehicle to a Honda dealer and they said it was due to a broken tailgate wiring harness. The dealer said the wiring harness would need to be replaced. I asked the dealer why the harness broke and he said it was due to corrosion. The replacement part was ordered and the repair was made within two days. I asked for the damaged part when I picked the vehicle up. Upon inspection, there was no visible corrosion (especially since the outer shielding is made of plastic).
Mfg Campaign: 11462703
Recall Date: Apr 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The backup camera has stopped functioning after working intermittently for a short period. The wiring harness was found to have severed wires at the tailgate interface.
Corrective Action:
The backup camera has stopped functioning after working intermittently for a short period. The wiring harness was found to have severed wires at the tailgate interface.
Additional Notes:
The backup camera has stopped functioning after working intermittently for a short period. The wiring harness was found to have severed wires at the tailgate interface.
Mfg Campaign: 11462401
Recall Date: Apr 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera doesn't always work correctly. Looks like it's due to an issue in the wiring. The wiring harness that runs near the tail gate left hinge is damaged and bare wire is showing.
Corrective Action:
The backup camera doesn't always work correctly. Looks like it's due to an issue in the wiring. The wiring harness that runs near the tail gate left hinge is damaged and bare wire is showing.
Additional Notes:
The backup camera doesn't always work correctly. Looks like it's due to an issue in the wiring. The wiring harness that runs near the tail gate left hinge is damaged and bare wire is showing.
Mfg Campaign: 11461652
Recall Date: Apr 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety
Corrective Action:
Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety
Additional Notes:
Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety
Mfg Campaign: 11461046
Recall Date: Apr 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back up camera wiring crimped and is no longer working
Corrective Action:
Back up camera wiring crimped and is no longer working
Additional Notes:
Back up camera wiring crimped and is no longer working
Mfg Campaign: 11461083
Recall Date: Apr 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2018 Honda Ridgeline began to make a loud knocking noise from the lower motor. I bought this vehicle last June with 47k miles on it. The vehicle has prompted me twice to change the oil. Both times I changes the oil myself within two days of the car warning stating I had 15% life of the oil. At the same time as the indicator light lit I began to notice the knocking sound. I change the oil the very next morning only to find the noise getting louder. The car is at the dealer now and the dealer is fighting me tooth and nail not to cover the work. They made me financially responsible to tare down the motor and find the root cause of the engine failure. Im literally paying them to find whatever excuse they can to not cover the repairs. They are sending out an adjustor to assess the engine parts and take oil samples. At that point a report will be sent to Honda stating the findings. They are asking for my oil change receipts that I unfortunately do not have. I have used OEM filters and reset the on-board computer with each oil change. OfCourse Honda claims they cannot retrieve this information from the on-board computers that I find hard to believe. The vehicle has approximately 64k miles on it and has had a recall completed for a malfunctioning fuel pump that leaks fuel into the oil. Did the repair get done in time to prevent this issue? The issue ever truly get resolved. The warrantee is a Honda Certified warrantee that covers the vehicle for 100k or 7 years. Furthermore, Honda has extended the warrantee on the fuel system to 150k acknowledging there are fuel issues with the vehicle. I even found a you tube video stating the exact problem. The video goes on to say that the oil should be changed more often to prevent viscosity breakdown. If that's the case, why wouldn't they just do an upgrade to the onboard systems to prompt you to change the oil more frequently? This whole time I am left without a vehicle. What if the engine locked up causing an accident
Corrective Action:
My 2018 Honda Ridgeline began to make a loud knocking noise from the lower motor. I bought this vehicle last June with 47k miles on it. The vehicle has prompted me twice to change the oil. Both times I changes the oil myself within two days of the car warning stating I had 15% life of the oil. At the same time as the indicator light lit I began to notice the knocking sound. I change the oil the very next morning only to find the noise getting louder. The car is at the dealer now and the dealer is fighting me tooth and nail not to cover the work. They made me financially responsible to tare down the motor and find the root cause of the engine failure. Im literally paying them to find whatever excuse they can to not cover the repairs. They are sending out an adjustor to assess the engine parts and take oil samples. At that point a report will be sent to Honda stating the findings. They are asking for my oil change receipts that I unfortunately do not have. I have used OEM filters and reset the on-board computer with each oil change. OfCourse Honda claims they cannot retrieve this information from the on-board computers that I find hard to believe. The vehicle has approximately 64k miles on it and has had a recall completed for a malfunctioning fuel pump that leaks fuel into the oil. Did the repair get done in time to prevent this issue? The issue ever truly get resolved. The warrantee is a Honda Certified warrantee that covers the vehicle for 100k or 7 years. Furthermore, Honda has extended the warrantee on the fuel system to 150k acknowledging there are fuel issues with the vehicle. I even found a you tube video stating the exact problem. The video goes on to say that the oil should be changed more often to prevent viscosity breakdown. If that's the case, why wouldn't they just do an upgrade to the onboard systems to prompt you to change the oil more frequently? This whole time I am left without a vehicle. What if the engine locked up causing an accident
Additional Notes:
My 2018 Honda Ridgeline began to make a loud knocking noise from the lower motor. I bought this vehicle last June with 47k miles on it. The vehicle has prompted me twice to change the oil. Both times I changes the oil myself within two days of the car warning stating I had 15% life of the oil. At the same time as the indicator light lit I began to notice the knocking sound. I change the oil the very next morning only to find the noise getting louder. The car is at the dealer now and the dealer is fighting me tooth and nail not to cover the work. They made me financially responsible to tare down the motor and find the root cause of the engine failure. Im literally paying them to find whatever excuse they can to not cover the repairs. They are sending out an adjustor to assess the engine parts and take oil samples. At that point a report will be sent to Honda stating the findings. They are asking for my oil change receipts that I unfortunately do not have. I have used OEM filters and reset the on-board computer with each oil change. OfCourse Honda claims they cannot retrieve this information from the on-board computers that I find hard to believe. The vehicle has approximately 64k miles on it and has had a recall completed for a malfunctioning fuel pump that leaks fuel into the oil. Did the repair get done in time to prevent this issue? The issue ever truly get resolved. The warrantee is a Honda Certified warrantee that covers the vehicle for 100k or 7 years. Furthermore, Honda has extended the warrantee on the fuel system to 150k acknowledging there are fuel issues with the vehicle. I even found a you tube video stating the exact problem. The video goes on to say that the oil should be changed more often to prevent viscosity breakdown. If that's the case, why wouldn't they just do an upgrade to the onboard systems to prompt you to change the oil more frequently? This whole time I am left without a vehicle. What if the engine locked up causing an accident
Mfg Campaign: 11460257
Recall Date: Apr 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Failure of backup camera wire harness at tail gate hinge area. 2018 Ridgeline at approx 26,000 miles, light duty use. Backup camera became intermittent, then failed. Dealership service said harness has failed, no kidding. Wire harness has sheared in area due to opening tailgate…….this is a two direction tailgate, drop down and swing out. Wire harness wires been sheared, cable protective jacket has been cut due to normal opening operation. As a engineer with many years of experience in medical device manufacturing; this is clearly a defect related to weak construction, poor harness routing and mis-assembly. Overall, a extremely poor design…….leading to premature failure…this should have not been allowed…..…this is a SAFETY ISSUE due to lack of backup camera……there is already a class action law suit in process in the state of California for this very issue. It needs to be fixed by the manufacturer………and all Ridgeline owners made whole, accordingly………
Corrective Action:
Failure of backup camera wire harness at tail gate hinge area. 2018 Ridgeline at approx 26,000 miles, light duty use. Backup camera became intermittent, then failed. Dealership service said harness has failed, no kidding. Wire harness has sheared in area due to opening tailgate…….this is a two direction tailgate, drop down and swing out. Wire harness wires been sheared, cable protective jacket has been cut due to normal opening operation. As a engineer with many years of experience in medical device manufacturing; this is clearly a defect related to weak construction, poor harness routing and mis-assembly. Overall, a extremely poor design…….leading to premature failure…this should have not been allowed…..…this is a SAFETY ISSUE due to lack of backup camera……there is already a class action law suit in process in the state of California for this very issue. It needs to be fixed by the manufacturer………and all Ridgeline owners made whole, accordingly………
Additional Notes:
Failure of backup camera wire harness at tail gate hinge area. 2018 Ridgeline at approx 26,000 miles, light duty use. Backup camera became intermittent, then failed. Dealership service said harness has failed, no kidding. Wire harness has sheared in area due to opening tailgate…….this is a two direction tailgate, drop down and swing out. Wire harness wires been sheared, cable protective jacket has been cut due to normal opening operation. As a engineer with many years of experience in medical device manufacturing; this is clearly a defect related to weak construction, poor harness routing and mis-assembly. Overall, a extremely poor design…….leading to premature failure…this should have not been allowed…..…this is a SAFETY ISSUE due to lack of backup camera……there is already a class action law suit in process in the state of California for this very issue. It needs to be fixed by the manufacturer………and all Ridgeline owners made whole, accordingly………
Mfg Campaign: 11459517
Recall Date: Apr 4, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 Honda Ridgeline rear back up camera has stopped working 04/02/22. Seems to be a common issue. Clearly can see damage to wires from the tail gate.
Corrective Action:
2018 Honda Ridgeline rear back up camera has stopped working 04/02/22. Seems to be a common issue. Clearly can see damage to wires from the tail gate.
Additional Notes:
2018 Honda Ridgeline rear back up camera has stopped working 04/02/22. Seems to be a common issue. Clearly can see damage to wires from the tail gate.
Mfg Campaign: 11459437
Recall Date: Apr 3, 2022
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