Complaints & Recalls
Official Safety Recalls - Important!
82 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6RW
Recall Date: Nov 23, 2022
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Q3V
Recall Date: Jan 24, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in position and it may potentially interfere with the curtain air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: D3D
Recall Date: Nov 28, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Consumer Complaints
257 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Corrective Action:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Additional Notes:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Mfg Campaign: 11419816
Recall Date: Jun 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Corrective Action:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Additional Notes:
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
Mfg Campaign: 11419816
Recall Date: Jun 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
The contact owns a 2019 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
The contact owns a 2019 Honda Ridgeline. The contact stated while driving 40 MPH, the vehicle inadvertently came to a complete stop but the engine was still running and gas pedal was not responding. The contact stated that the vehicle stability assist warning light was illuminated. The vehicle was not diagnosed. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 4,000. Consumer stated dealer could not reproduce the problem. Case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11418655
Recall Date: May 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HILLS HONDA (520 W HILLS BLVD, BREMERTON, WA 98312) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HILLS HONDA (520 W HILLS BLVD, BREMERTON, WA 98312) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HILLS HONDA (520 W HILLS BLVD, BREMERTON, WA 98312) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Mfg Campaign: 11415923
Recall Date: May 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Corrective Action:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Additional Notes:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Mfg Campaign: 11413897
Recall Date: Apr 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Corrective Action:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Additional Notes:
WIRING HARNESS BROKE AT TAIL GATE HINGE. HARNESS FAILS DUES TO FLEXING WHEN TAILGATE IS OPENED AND CLOSED. REAR CAMERA FAILS TO OPERATE. CAN NO LONGER TO OBJECTS OR PEDESTRIANS WHEN BACKING UP. DID NOT SEE ANY OBJECT ON THE SCREEN AND ALMOST BACK INTO A PEDESTRIAN IN A PARKING LOT.
Mfg Campaign: 11413897
Recall Date: Apr 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Corrective Action:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Additional Notes:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Mfg Campaign: 11413519
Recall Date: Apr 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Corrective Action:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Additional Notes:
BACKUP CAMERA WHICH IS A MANDATORY SAFTEY FEATURE STOPPED WORKING. WIRING HARNESS WHERE IT ENTERS THE TAILGATE WAS PINCHED AND WIRES SEVERED. THIS WAS FIXED UNDER WARRANTY. DEALER STATED THERE IS A TECHNICAL BULLETIN TO ROUTE THE WIRING HARNESS DIFFERENTLY TO MINIMIZE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS ON THE HONDA RIDGELINE FORUMS OF BACKUP CAMERAS FAILING DUE TO WIRING HARNESS ISSUE. PLEASE INVESTIGATE AS I BELIEVE HONDA SHOULD BE OFFERING AN EXTENDED WARRANTY ON THE WIRING HARNESS AS THIS IS A MANDATORY SAFETY FEATURE THAT IS NOT RELIABLE.
Mfg Campaign: 11413519
Recall Date: Apr 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Corrective Action:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Additional Notes:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Mfg Campaign: 11408256
Recall Date: Apr 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Corrective Action:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Additional Notes:
WIRE HARNESS TO BACKUP CAMERA IS FAULTY CAUSING CAMERA SCREEN FAILURE TO DETECT PERSONS OR OBJECTS.
Mfg Campaign: 11408256
Recall Date: Apr 15, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE HAD OCCURRED WHILE MAKING SUDDEN STOPS, OR WHILE THE VEHICLE WAS IDLE WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPLE HONDA LOCATED AT 1226 CARLISLE ST, HANOVER, PA 17331 WHO REPLACED THE BRAKE MASTER CYLINDER AND BRAKE VACUUM PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE HAD OCCURRED WHILE MAKING SUDDEN STOPS, OR WHILE THE VEHICLE WAS IDLE WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPLE HONDA LOCATED AT 1226 CARLISLE ST, HANOVER, PA 17331 WHO REPLACED THE BRAKE MASTER CYLINDER AND BRAKE VACUUM PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE HAD OCCURRED WHILE MAKING SUDDEN STOPS, OR WHILE THE VEHICLE WAS IDLE WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPLE HONDA LOCATED AT 1226 CARLISLE ST, HANOVER, PA 17331 WHO REPLACED THE BRAKE MASTER CYLINDER AND BRAKE VACUUM PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS INVALID.
Mfg Campaign: 11406694
Recall Date: Apr 6, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BODY SORENESS BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DRIVABLE BUT THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A LOCAL BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO CONTACT THEIR INSURANCE COMPANY. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BODY SORENESS BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DRIVABLE BUT THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A LOCAL BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO CONTACT THEIR INSURANCE COMPANY. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BODY SORENESS BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DRIVABLE BUT THE INSURANCE COMPANY HAD THE VEHICLE TOWED TO A LOCAL BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO CONTACT THEIR INSURANCE COMPANY. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11403692
Recall Date: Mar 18, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING INFO MANAGEMENT SYSTEM STOPS WORKING, FREEZES THEN GOES BLANK. LOSE ALL DIGITAL INDICATIONS ON DRIVERS DISPLAY AND NAV CUES. WOULD BRIEFLY FLASH EVERY FEW SECONDS AS THOUGH IT WAS TRYING TO RESTART. HAS DONE THIS TWICE NOW IN A NEW TRUCK OF ONLY 26K MILES. THIS OCCURRED IN MOTION AND PERSISTED UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. DEALER SAYS WITHOUT A 'CODE' THEY CANNOT DO ANYTHING. EXTREMELY DANGEROUS LOSS OF INFO WHILE DRIVING.
Corrective Action:
WHILE DRIVING INFO MANAGEMENT SYSTEM STOPS WORKING, FREEZES THEN GOES BLANK. LOSE ALL DIGITAL INDICATIONS ON DRIVERS DISPLAY AND NAV CUES. WOULD BRIEFLY FLASH EVERY FEW SECONDS AS THOUGH IT WAS TRYING TO RESTART. HAS DONE THIS TWICE NOW IN A NEW TRUCK OF ONLY 26K MILES. THIS OCCURRED IN MOTION AND PERSISTED UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. DEALER SAYS WITHOUT A 'CODE' THEY CANNOT DO ANYTHING. EXTREMELY DANGEROUS LOSS OF INFO WHILE DRIVING.
Additional Notes:
WHILE DRIVING INFO MANAGEMENT SYSTEM STOPS WORKING, FREEZES THEN GOES BLANK. LOSE ALL DIGITAL INDICATIONS ON DRIVERS DISPLAY AND NAV CUES. WOULD BRIEFLY FLASH EVERY FEW SECONDS AS THOUGH IT WAS TRYING TO RESTART. HAS DONE THIS TWICE NOW IN A NEW TRUCK OF ONLY 26K MILES. THIS OCCURRED IN MOTION AND PERSISTED UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. DEALER SAYS WITHOUT A 'CODE' THEY CANNOT DO ANYTHING. EXTREMELY DANGEROUS LOSS OF INFO WHILE DRIVING.
Mfg Campaign: 11378389
Recall Date: Dec 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Corrective Action:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Additional Notes:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Mfg Campaign: 11353120
Recall Date: Sep 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Corrective Action:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Additional Notes:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Mfg Campaign: 11353120
Recall Date: Sep 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Corrective Action:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Additional Notes:
ON 8/24/20 I HEARD A CLICKING NOISE IN MY STEERING WHEEL WHEN TURNING AT LOW SPEEDS OR PARKING. I DIDN'T THINK MUCH OF IT UNTIL SEEING THAT MANY HONDAS HAVE THIS ISSUE. THE ISSUE SEEMED LINED TO THE CLOCK SPRING. I MADE AN APPOINTMENT AT JOE MORGAN HONDA IN MONROE, OH ON 8/29/20 FOR 8/31/20. JOE MORGAN HONDA CONFIRMED THAT THE ISSUE WAS THE CLOCK SPRING AKA CABLE REEL. THE INVOICE IS ATTACHED. JOE MORGAN HONDA EXPLAINED THAT IF I HAD LET THE ISSUE GO LONGER, THE NOISE WOULD HAVE GOTTEN WORSE. EVENTUALLY THE STEERING WHEEL BUTTONS AND HORN WOULD LOSE POWER, AS WELL AS THE STEERING WHEEL AIR BAG. THIS IS WHERE THE MAJOR SAFETY ISSUE COMES INTO PLAY. JOE MORGAN HONDA CONTACTED THE TECH LINE UPON CONFIRMING THE ISSUE. THIS HAS HAPPENED, AND IS HAPPENING ON OTHER RIDGELINES. HONDA IS TELLING CUSTOMERS THIS IS NORMAL. LOSS OF POWER TO THE AIR BAG WOULD CAUSE IT NOT TO DEPLOY IN THE EVENT OF AN EMERGENCY. I HAVE VIDEO OF THE CLICKING NOISE PRIOR TO THE REPAIR. I HAVE ALSO OPENED A CASE WITH HONDA CUSTOMER SERVICE.
Mfg Campaign: 11353120
Recall Date: Sep 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY:HOOD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE HOOD STARTED TO VIBRATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED HONDA CARS OF KATY (21001 KATY FWY, KATY, TX 77450, (832) 772-4483), WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE HOOD STARTED TO VIBRATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED HONDA CARS OF KATY (21001 KATY FWY, KATY, TX 77450, (832) 772-4483), WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE HOOD STARTED TO VIBRATE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED HONDA CARS OF KATY (21001 KATY FWY, KATY, TX 77450, (832) 772-4483), WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Mfg Campaign: 11328465
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Corrective Action:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Additional Notes:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Mfg Campaign: 11328564
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Corrective Action:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Additional Notes:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Mfg Campaign: 11328564
Recall Date: Jun 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Corrective Action:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Additional Notes:
HONDA RIDGELINE, 2019, HONDA SENSING, WAS TURNING INTO A PARKING SPOT IN FRONT OF A BLDG, 1/2 WAY IN, THE SENSING, SENSED SOMETHING? THE BIG YELLOW LIGHT COMES ON THE DASH WITH THE WORDS "BRAKE", TRUCK COMES TO A COMPLETE HALT, I WAS SLIGHTLY JERKED FORWARD, THE TRUCK WAS AT A COMPLETE STOP, 1/2 IN 1/2 OUT OR PARKING SPOT, DIAGONALLY, MY HANDS ON THE WHEEL, I THEN JUST LIGHTLY TOUCHED THE GAS PETAL TO MOVE FORWARD AND PARK, BUT THE TRUCK RESUMED TO FULL SPEED AND RAN ME INTO THE WALL, ABOUT 15 FEET IN FRONT OF ME. I COULD NOT DO ANYTHING, THE CRUISE CONTROL WAS NOT ON, THE GAS PEDAL WAS NOT FLOORED, THE COMPUTER JUST TOLD IT TO RESUME THE SPEED. THE AIR BAG DEPLOYED, MY HANDS WERE HURT... I WAS ALONE ON THE STREET. *TR
Mfg Campaign: 11328564
Recall Date: Jun 12, 2020
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