HONDA RIDGELINE 2020

Complete listing of complaints and recalls for this vehicle

184
Complaints
50
Recalls

Complaints & Recalls

184 Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V321000 SAFETY RECALL
187.3K Vehicles Affected
Recall Date: May 9, 2024
Safety Issue:

Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: YI7
Notice Date: Nov 8, 2024
Recall Date: May 9, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V458000 SAFETY RECALL
124.1K Vehicles Affected
Recall Date: Jun 29, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Potential Risk:
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: VEU, AEV, ZET
Notice Date: Aug 7, 2023
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V174000 SAFETY RECALL
339.4K Vehicles Affected
Recall Date: Mar 16, 2023
Safety Issue:

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: FE5
Notice Date: Jan 17, 2024
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
NHTSA Campaign: 20E068000 SAFETY RECALL
151.3K Vehicles Affected
Recall Date: Sep 17, 2020
Safety Issue:

Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.

Potential Risk:
A separated panel may become a road hazard, increasing the risk of crash or injury.
FREE Recall Solution:
Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user's information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is F8M.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: F8M
Notice Date: Oct 26, 2020
Recall Date: Sep 17, 2020

Consumer Complaints

184 Complaints
Honda (american Honda Motor Co.)
Campaign: 11377272 Other
Dec 1, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO "NEUTRAL" IF THE VEHICLE'S BATTERY IS FLAT. A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS. HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Corrective Action:

HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO "NEUTRAL" IF THE VEHICLE'S BATTERY IS FLAT. A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS. HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Additional Notes:

HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO "NEUTRAL" IF THE VEHICLE'S BATTERY IS FLAT. A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS. HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Manufacturer: HONDA
Mfg Campaign: 11377272
Notice Date: Dec 1, 2020
Recall Date: Dec 1, 2020
Honda (american Honda Motor Co.)
Campaign: 11374100 Other
Nov 11, 2020
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO "FLASH" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWNERS COMPLAINING OF THE SAME PROBLEM HERE... HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/AUTO-HIGH-BEAM-COOL-MAYBE-NOT.215738

Corrective Action:

WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO "FLASH" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWNERS COMPLAINING OF THE SAME PROBLEM HERE... HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/AUTO-HIGH-BEAM-COOL-MAYBE-NOT.215738

Additional Notes:

WHEN DRIVING ON A HIGHWAY, THE AUTO DIMMING HIGH BEAM HEADLIGHT SYSTEM OFTEN FAILS TO DIM THE HIGH BEAMS WHEN AN ONCOMING VEHICLE IS APPROACHING - OFTEN CAUSING THE ONCOMING DRIVER TO "FLASH" HIS HIGH BEAMS IN ANGER. THE SYSTEM WILL ALSO DIM THE HIGH BEAMS WHEN IT SHOULDN'T.- WHEN THERE'S NO VEHICLE AHEAD OF YOU AT ALL. THE DEALERSHIP HAS BEEN UNABLE TO FIND A FIX FOR THE PROBLEM. I FIND OTHER OWNERS COMPLAINING OF THE SAME PROBLEM HERE... HTTPS://WWW.RIDGELINEOWNERSCLUB.COM/THREADS/AUTO-HIGH-BEAM-COOL-MAYBE-NOT.215738

Manufacturer: HONDA
Mfg Campaign: 11374100
Notice Date: Nov 11, 2020
Recall Date: Nov 11, 2020
Honda (american Honda Motor Co.)
Campaign: 11343643 Other
Aug 6, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE REAR WINDOW SWITCH DOES NOT FUNCTION ON DEMAND WHEN ACTIVATING TO OPEN THE BACK WINDOW IN STATIONARY OR IN MOTION. IT DOES FUNCTION PROPERLY WHEN YOU LEAST EXPECTED AND NOT AT THE WILL OF THE OPERATOR.

Corrective Action:

THE REAR WINDOW SWITCH DOES NOT FUNCTION ON DEMAND WHEN ACTIVATING TO OPEN THE BACK WINDOW IN STATIONARY OR IN MOTION. IT DOES FUNCTION PROPERLY WHEN YOU LEAST EXPECTED AND NOT AT THE WILL OF THE OPERATOR.

Additional Notes:

THE REAR WINDOW SWITCH DOES NOT FUNCTION ON DEMAND WHEN ACTIVATING TO OPEN THE BACK WINDOW IN STATIONARY OR IN MOTION. IT DOES FUNCTION PROPERLY WHEN YOU LEAST EXPECTED AND NOT AT THE WILL OF THE OPERATOR.

Manufacturer: HONDA
Mfg Campaign: 11343643
Notice Date: Aug 6, 2020
Recall Date: Aug 6, 2020
Honda (american Honda Motor Co.)
Campaign: 11340406 Other
Jul 20, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00. USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Corrective Action:

2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00. USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Additional Notes:

2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00. USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

Manufacturer: HONDA
Mfg Campaign: 11340406
Notice Date: Jul 20, 2020
Recall Date: Jul 20, 2020

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