Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YI7
Recall Date: May 9, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Consumer Complaints
184 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself. Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.
Corrective Action:
Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself. Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.
Additional Notes:
Beginning about 3 months ago the Automatic Idle Stop (AIS) would randomly not function at start-up during the length of a drive though there was no indication of any issue on the dash. Shutting off and restarting would allow usually allow it to function normally. About 6 weeks ago the AIS stopped the engine at a red light, and when I removed my foot to accelerate the engine did not start, the car shut off. It took a couple of seconds to realize the vehicle was down, I had to shut the car completely off and restart to get moving almost getting rear-ended since I did not move when the light changed even though my brake lights went off, confusing the driver behind me. AIS failing to start has become more frequent and now happens at least every other day. In traffic this is a safety issue for sure. Additionally, the LKAS system randomly displays a new message on the dash that it is disabled for a few seconds while driving on the freeway and then clears itself. Other seemingly related electrical issues started at the same time. On several of the occasions that the AIS failed to restart, All dash lights flickered rapidly, and the speedometer needle bounced wildly. after shutting down and restarting the A and B Trim computers had been zeroed as well as the MPG average being zeroed, and the Economy mode had been switched of. These nuisance electrical issues are not a safety concern themselves but may help point to a common failure which does cause the safety issues of the AIS and the LKAS systems. I believe you are investigating similar AIS issues on the Honda Pilot which shares many of the electrical and drive train components with the Ridgeline.
Mfg Campaign: 11472506
Recall Date: Jul 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
No restart after engine auto start/stop engages. Multiple times when the engine auto stop is engaged engine has to crank for multiple seconds to restart or won’t restart at all. This creates an unsafe condition when trying to make a turn at an intersection or when trying to turn onto a road from a parking lot.
Corrective Action:
No restart after engine auto start/stop engages. Multiple times when the engine auto stop is engaged engine has to crank for multiple seconds to restart or won’t restart at all. This creates an unsafe condition when trying to make a turn at an intersection or when trying to turn onto a road from a parking lot.
Additional Notes:
No restart after engine auto start/stop engages. Multiple times when the engine auto stop is engaged engine has to crank for multiple seconds to restart or won’t restart at all. This creates an unsafe condition when trying to make a turn at an intersection or when trying to turn onto a road from a parking lot.
Mfg Campaign: 11471688
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Corrective Action:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Additional Notes:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Mfg Campaign: 11461465
Recall Date: Apr 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Corrective Action:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Additional Notes:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Mfg Campaign: 11461465
Recall Date: Apr 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Corrective Action:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Additional Notes:
On numerous occasions (at least 5 times) the following occurred: Upon exiting the highway after approximately 90+ minutes of driving, the truck's check engine light starts flashing and the vehicle goes into "limp mode" and will barely accelerate to avoid oncoming traffic from behind. The vehicle must be stopped and turned off to clear the engine light and return to normal performance. The on-board computer does not store any diagnostic codes when this occurs. There are numerous documented incidents exactly like this one on the Honda Ridgeline Owners forum. I have taken my truck to the dealer three times with no resolution. The dealer consults with Honda Tech support, who is unsure how to solve this issue. Assorted repairs have been documented on the aforementioned Honda forum, to no avail. This is definitely a safety issue when the truck loses power in traffic. I have almost been hit from behind while the vehicle is in limp mode. The initial occurence happened in November 2021 and most recently again April 16, 2022. Essentially for a year and a half Honda has done nothing to fix this problem.
Mfg Campaign: 11461465
Recall Date: Apr 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!
Corrective Action:
I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!
Additional Notes:
I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!
Mfg Campaign: 11460315
Recall Date: Apr 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.
Corrective Action:
1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.
Additional Notes:
1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.
Mfg Campaign: 11454177
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past
Corrective Action:
Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past
Additional Notes:
Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past
Mfg Campaign: 11453830
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.
Corrective Action:
The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.
Additional Notes:
The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.
Mfg Campaign: 11451509
Recall Date: Feb 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11447321
Recall Date: Jan 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.
Corrective Action:
Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.
Additional Notes:
Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.
Mfg Campaign: 11444210
Recall Date: Dec 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
Corrective Action:
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
Additional Notes:
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
Mfg Campaign: 11438991
Recall Date: Nov 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I’m in reverse, my reverse camera becomes audio or audio off when it’s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I’ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It’s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I’m getting the run around. Please help. Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I’ve brought my vehicle in before for this issue ( with my carb legal intake) and Honda deemed it “safe and could not replicate it” so I carried on and installed my LED light strip properly. They could not explain it to me how my parts caused the issue. So I put my car back to stock specs as they recommended. And immediately my car shuts off like I stated in this. I did not buy a Honda to have issues. At this point I’m over owning this car. It’s brand new! There is a bigger issue. And I feel like I am wasting my time. At this point- I need more help.
Corrective Action:
I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I’m in reverse, my reverse camera becomes audio or audio off when it’s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I’ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It’s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I’m getting the run around. Please help. Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I’ve brought my vehicle in before for this issue ( with my carb legal intake) and Honda deemed it “safe and could not replicate it” so I carried on and installed my LED light strip properly. They could not explain it to me how my parts caused the issue. So I put my car back to stock specs as they recommended. And immediately my car shuts off like I stated in this. I did not buy a Honda to have issues. At this point I’m over owning this car. It’s brand new! There is a bigger issue. And I feel like I am wasting my time. At this point- I need more help.
Additional Notes:
I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I’m in reverse, my reverse camera becomes audio or audio off when it’s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I’ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It’s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I’m getting the run around. Please help. Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I’ve brought my vehicle in before for this issue ( with my carb legal intake) and Honda deemed it “safe and could not replicate it” so I carried on and installed my LED light strip properly. They could not explain it to me how my parts caused the issue. So I put my car back to stock specs as they recommended. And immediately my car shuts off like I stated in this. I did not buy a Honda to have issues. At this point I’m over owning this car. It’s brand new! There is a bigger issue. And I feel like I am wasting my time. At this point- I need more help.
Mfg Campaign: 11433320
Recall Date: Sep 17, 2021
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled service but they stated their were no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.
Corrective Action:
The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled service but they stated their were no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.
Additional Notes:
The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled service but they stated their were no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.
Mfg Campaign: 11426096
Recall Date: Jul 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Smooth paved road and no close traffic. We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.
Corrective Action:
Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Smooth paved road and no close traffic. We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.
Additional Notes:
Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Smooth paved road and no close traffic. We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.
Mfg Campaign: 11420514
Recall Date: Jun 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.
Corrective Action:
ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.
Additional Notes:
ON 12 OR MORE OCCASIONS THE TRUCK BRAKED FOR NO REASON. NOTHING IN FRONT OF ME. IT'S BEEN TO THE SHOP 3 TIMES FOR THIS. I HAVE DONE RESEARCH ON THIS PROBLEM AND FOUND OUT HONDA HAS SEVERAL LAW SUITES ON THEIR CMBS SYSTEM GOING BACK TO 2015. SO WHY HAVE THEY BEEN ALOUD TO KEEP THIS SYSTEM IN CARS AND TRUCKS.
Mfg Campaign: 11415573
Recall Date: May 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE AUTOMATIC HIGH BEAM FUNCTION IS ERRATIC AND HAS SWITCHED TO HIGH WHEN ON-COMING TRAFFIC IS APPROACHING. IT ALSO SWITCHES TO LOW WHEN THERE'S NO ON-COMING TRAFFIC. THIS TYPICALLY HAPPENS DURING HIGHWAY TRAVEL.
Corrective Action:
THE AUTOMATIC HIGH BEAM FUNCTION IS ERRATIC AND HAS SWITCHED TO HIGH WHEN ON-COMING TRAFFIC IS APPROACHING. IT ALSO SWITCHES TO LOW WHEN THERE'S NO ON-COMING TRAFFIC. THIS TYPICALLY HAPPENS DURING HIGHWAY TRAVEL.
Additional Notes:
THE AUTOMATIC HIGH BEAM FUNCTION IS ERRATIC AND HAS SWITCHED TO HIGH WHEN ON-COMING TRAFFIC IS APPROACHING. IT ALSO SWITCHES TO LOW WHEN THERE'S NO ON-COMING TRAFFIC. THIS TYPICALLY HAPPENS DURING HIGHWAY TRAVEL.
Mfg Campaign: 11407144
Recall Date: Apr 8, 2021
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE AUTO HIGH BEAM FEATURE DOES NOT WORK CORRECTLY. TURNS ON AND OFF AT IT'S OWN REFLECTION FROM ROADSIDE SINGS OF ALL SHAPE AND SIZES. FLASHES OTHER VEHICLES WHEN IT IS SUPPOSED TO BE ON LOW BEAM. HAVE COMPLAINED TO HONDA AND WAS TOLD IF I DID NOT LIKE IT TOO DEACTIVATE THE FEATURE.
Corrective Action:
THE AUTO HIGH BEAM FEATURE DOES NOT WORK CORRECTLY. TURNS ON AND OFF AT IT'S OWN REFLECTION FROM ROADSIDE SINGS OF ALL SHAPE AND SIZES. FLASHES OTHER VEHICLES WHEN IT IS SUPPOSED TO BE ON LOW BEAM. HAVE COMPLAINED TO HONDA AND WAS TOLD IF I DID NOT LIKE IT TOO DEACTIVATE THE FEATURE.
Additional Notes:
THE AUTO HIGH BEAM FEATURE DOES NOT WORK CORRECTLY. TURNS ON AND OFF AT IT'S OWN REFLECTION FROM ROADSIDE SINGS OF ALL SHAPE AND SIZES. FLASHES OTHER VEHICLES WHEN IT IS SUPPOSED TO BE ON LOW BEAM. HAVE COMPLAINED TO HONDA AND WAS TOLD IF I DID NOT LIKE IT TOO DEACTIVATE THE FEATURE.
Mfg Campaign: 11406889
Recall Date: Apr 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ARE SOFT IF YOU HIT THE BRAKES OUT OF THE "CLEAR BLUE". IF YOU RECENTLY PRESSED THEM WITHIN THE LAST COUPLE OF SECONDS, THE PEDAL HAS A MUCH FIRMER AND GRABBIER PERCEPTION. THE BRAKES FUNCTION NICELY, BUT THE VARIANCE IN BRAKE FEEL COULD BE DETRIMENTAL WHERE FRACTIONS OF A SECOND MATTER. THE VEHICLE DOES IT ALL THE TIME REGARDLESS OF TERRAIN OR TEMPERATURE.
Corrective Action:
THE BRAKES ARE SOFT IF YOU HIT THE BRAKES OUT OF THE "CLEAR BLUE". IF YOU RECENTLY PRESSED THEM WITHIN THE LAST COUPLE OF SECONDS, THE PEDAL HAS A MUCH FIRMER AND GRABBIER PERCEPTION. THE BRAKES FUNCTION NICELY, BUT THE VARIANCE IN BRAKE FEEL COULD BE DETRIMENTAL WHERE FRACTIONS OF A SECOND MATTER. THE VEHICLE DOES IT ALL THE TIME REGARDLESS OF TERRAIN OR TEMPERATURE.
Additional Notes:
THE BRAKES ARE SOFT IF YOU HIT THE BRAKES OUT OF THE "CLEAR BLUE". IF YOU RECENTLY PRESSED THEM WITHIN THE LAST COUPLE OF SECONDS, THE PEDAL HAS A MUCH FIRMER AND GRABBIER PERCEPTION. THE BRAKES FUNCTION NICELY, BUT THE VARIANCE IN BRAKE FEEL COULD BE DETRIMENTAL WHERE FRACTIONS OF A SECOND MATTER. THE VEHICLE DOES IT ALL THE TIME REGARDLESS OF TERRAIN OR TEMPERATURE.
Mfg Campaign: 11394480
Recall Date: Feb 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON TWO OCCASIONS, I WAS DRIVING AT FREEWAY SPEEDS IN A COLD CLIMATE FOR ABOUT AN HOUR. I DECELERATED ONTO AN OFF RAMP. UPON ACCELERATION, I RECEIVED A FLASHING CHECK ENGINE LIGHT AND REDUCED POWER. I WAS ABLE TO LIMP HOME AT DECREASED SPEEDS. I WAS ABLE TO PULL CODES P0304 - CYLINDER 4 MISFIRE, P0305 - CYLINDER 5 MISFIRE, C342D - MANUFACTURER CONTROL. THE PROBLEM WENT AWAY AFTER RESTARTING THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO SEE ANY CODES OR REPRODUCE THE ISSUE.
Corrective Action:
ON TWO OCCASIONS, I WAS DRIVING AT FREEWAY SPEEDS IN A COLD CLIMATE FOR ABOUT AN HOUR. I DECELERATED ONTO AN OFF RAMP. UPON ACCELERATION, I RECEIVED A FLASHING CHECK ENGINE LIGHT AND REDUCED POWER. I WAS ABLE TO LIMP HOME AT DECREASED SPEEDS. I WAS ABLE TO PULL CODES P0304 - CYLINDER 4 MISFIRE, P0305 - CYLINDER 5 MISFIRE, C342D - MANUFACTURER CONTROL. THE PROBLEM WENT AWAY AFTER RESTARTING THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO SEE ANY CODES OR REPRODUCE THE ISSUE.
Additional Notes:
ON TWO OCCASIONS, I WAS DRIVING AT FREEWAY SPEEDS IN A COLD CLIMATE FOR ABOUT AN HOUR. I DECELERATED ONTO AN OFF RAMP. UPON ACCELERATION, I RECEIVED A FLASHING CHECK ENGINE LIGHT AND REDUCED POWER. I WAS ABLE TO LIMP HOME AT DECREASED SPEEDS. I WAS ABLE TO PULL CODES P0304 - CYLINDER 4 MISFIRE, P0305 - CYLINDER 5 MISFIRE, C342D - MANUFACTURER CONTROL. THE PROBLEM WENT AWAY AFTER RESTARTING THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO SEE ANY CODES OR REPRODUCE THE ISSUE.
Mfg Campaign: 11394325
Recall Date: Feb 2, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury