HYUNDAI ELANTRA HYBRID 2023

Complete listing of complaints and recalls for this vehicle

76
Complaints
4
Recalls

Complaints & Recalls

76 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 23V589000 SAFETY RECALL
38K Vehicles Affected
Recall Date: Aug 18, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.

Potential Risk:
Unintended vehicle acceleration can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 248
Notice Date: Sep 26, 2023
Recall Date: Aug 18, 2023

Consumer Complaints

76 Complaints
Hyundai Motor America
Campaign: 11556723 Other
Nov 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Car still jerks forward after their “repair” attempts. Car will also not accelerate on the highway and won’t go past 55 without engine codes and the car going limp

Corrective Action:

Car still jerks forward after their “repair” attempts. Car will also not accelerate on the highway and won’t go past 55 without engine codes and the car going limp

Additional Notes:

Car still jerks forward after their “repair” attempts. Car will also not accelerate on the highway and won’t go past 55 without engine codes and the car going limp

Manufacturer: HYUNDAI
Mfg Campaign: 11556723
Notice Date: Nov 25, 2023
Recall Date: Nov 25, 2023
Hyundai Motor America
Campaign: 11556490 Other
Nov 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Corrective Action:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Additional Notes:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11556490
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Hyundai Motor America
Campaign: 11556490 Other
Nov 22, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Corrective Action:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Additional Notes:

The contact owns a 2023 Hyundai Elantra. The contact had received notification of NHTSA Campaign Number: 23V589000 (Electrical System, Vehicle Speed Control) and the recall repair was completed by a dealer. The contact stated while driving at approximately 60 MPH with the cruise control activated, she momentarily disengaged the cruise control to slow for traffic. The contact stated that when the cruise control was re-engaged, the vehicle independently accelerated to almost 100 MPH. The contact was able to slow the vehicle by tapping the brake pedal. The contact stated the failure became a recurring failure. The contact stated no warning light was illuminated. The local dealer who completed the recall repair was contacted and informed the contact that there was no available appointment until December 16, 2023, for the vehicle to be serviced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11556490
Notice Date: Nov 22, 2023
Recall Date: Nov 22, 2023
Hyundai Motor America
Campaign: 11553759 Other
Nov 6, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Corrective Action:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Additional Notes:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Manufacturer: HYUNDAI
Mfg Campaign: 11553759
Notice Date: Nov 6, 2023
Recall Date: Nov 6, 2023
Hyundai Motor America
Campaign: 11553759 Other
Nov 6, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Corrective Action:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Additional Notes:

Animal chewed the wiring harness causing an airbag malfunction warning and transmission failure. My safety was put at risk because the airbag wouldn't work and the transmission failed while I was driving. The vehicle is being repaired right now with a new harness. Talking with the insurance adjuster. I was informed this was a common issue with this vehicle due to the materials the manufacturer uses. The harness is not properly designed with the proper materials for the environment it is used in.

Manufacturer: HYUNDAI
Mfg Campaign: 11553759
Notice Date: Nov 6, 2023
Recall Date: Nov 6, 2023
Hyundai Motor America
Campaign: 11552088 Other
Oct 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Corrective Action:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Additional Notes:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Manufacturer: HYUNDAI
Mfg Campaign: 11552088
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Hyundai Motor America
Campaign: 11552088 Other
Oct 26, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Corrective Action:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Additional Notes:

The contact owns a 2023 Hyundai Elantra. The contact stated that while driving at highway speeds, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to abruptly decelerate. Moments later the Forward Collision Avoidance: Automatic Emergency Braking light turned off, and the vehicle operated normally. The failure had occurred on several occasions. Additionally, the vehicle had experienced unintended acceleration, causing the vehicle to lurch forward. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of failure. The failure mileage was 1,500.

Manufacturer: HYUNDAI
Mfg Campaign: 11552088
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Hyundai Motor America
Campaign: 11552097 Other
Oct 26, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The contact owns a 2023 Hyundai Elantra. The contact stated while driving approximately 65 MPH, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to be abruptly reduced. Moments later, the Forward Collision Avoidance: Automatic Emergency Braking light turned off and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 750.

Corrective Action:

The contact owns a 2023 Hyundai Elantra. The contact stated while driving approximately 65 MPH, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to be abruptly reduced. Moments later, the Forward Collision Avoidance: Automatic Emergency Braking light turned off and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 750.

Additional Notes:

The contact owns a 2023 Hyundai Elantra. The contact stated while driving approximately 65 MPH, the Forward Collision Avoidance: Automatic Emergency Braking brake light illuminated, and the vehicle experienced phantom braking, causing the tires to skid and the speed to be abruptly reduced. Moments later, the Forward Collision Avoidance: Automatic Emergency Braking light turned off and the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 750.

Manufacturer: HYUNDAI
Mfg Campaign: 11552097
Notice Date: Oct 26, 2023
Recall Date: Oct 26, 2023
Hyundai Motor America
Campaign: 11549372 Other
Oct 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. The steady-state symptom occurs less frequently but occasionally involves a momentary loss of power, almost resembling a backfire without the noise. I can only assume that this is related to brief disengagement of the clutches. I sought assistance by taking my vehicle to a local dealership who kept it for a little over a week. Unfortunately, they were unable to reproduce these issues, and no actions were taken to address my concerns. This unpredictable behavior from the vehicle often catches me and my passengers off guard and really makes it hard to trust the vehicle.

Corrective Action:

I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. The steady-state symptom occurs less frequently but occasionally involves a momentary loss of power, almost resembling a backfire without the noise. I can only assume that this is related to brief disengagement of the clutches. I sought assistance by taking my vehicle to a local dealership who kept it for a little over a week. Unfortunately, they were unable to reproduce these issues, and no actions were taken to address my concerns. This unpredictable behavior from the vehicle often catches me and my passengers off guard and really makes it hard to trust the vehicle.

Additional Notes:

I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. The steady-state symptom occurs less frequently but occasionally involves a momentary loss of power, almost resembling a backfire without the noise. I can only assume that this is related to brief disengagement of the clutches. I sought assistance by taking my vehicle to a local dealership who kept it for a little over a week. Unfortunately, they were unable to reproduce these issues, and no actions were taken to address my concerns. This unpredictable behavior from the vehicle often catches me and my passengers off guard and really makes it hard to trust the vehicle.

Manufacturer: HYUNDAI
Mfg Campaign: 11549372
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
Hyundai Motor America
Campaign: 11548907 Other
Oct 8, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Corrective Action:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Additional Notes:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Manufacturer: HYUNDAI
Mfg Campaign: 11548907
Notice Date: Oct 8, 2023
Recall Date: Oct 8, 2023
Hyundai Motor America
Campaign: 11548907 Other
Oct 8, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Corrective Action:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Additional Notes:

While driving down an interstate at approximately 58 miles per hour, I turned on the cruise control and went to adjust it to 65 miles per hour. The car rapidly accelerated and it appeared on the dash that the cruise control defaulted to 110 miles per hour, which appears to be the maximum on the system. I tried to turn the speed down, but the cruise control would not go below 110 miles per hour. I immediately deactivated cruise control and continued to drive at normal speed. I tried multiple times thereafter to set cruise control, and it would again, rapidly try to accelerate the car to 110 miles per hour and would not let me decrease the speed. After stopping at a rest stop, turning the car off and on and driving again, it appeared the glitch was fixed and I was able to operate the cruise control normally. Please note that the "adaptive" part of the cruise control, including steering assist/lane departure worked fine the entire time.

Manufacturer: HYUNDAI
Mfg Campaign: 11548907
Notice Date: Oct 8, 2023
Recall Date: Oct 8, 2023
Hyundai Motor America
Campaign: 11548836 Other
Oct 7, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Have experienced at least half a dozen instances of unprompted initiation of the automatic emergency braking system within having the car for about 3 months. Would say that this system is malfunctioning. Automatic emergency braking occurred for seemingly no reason in all instances while travelling on the highway at approximately 70 miles per hour. There were no vehicles in front of the car and no vehicles switching lanes in front of the car. However, there were vehicles behind the car and in other lanes adjacent to the car but behind the car. The unprompted braking is dangerous for the cars behind and could cause a rear end collision where the car behind the drivers car would not register such excessive braking due to the lack of action prompting the automatic emergency braking. Additionally, this can cause driver loss of control due to the extreme response. Problem has not been able to be confirmed by dealer or independent service center. No messages prior just the indicator on the dash identifying the engagement of the automatic emergency braking.

Corrective Action:

Have experienced at least half a dozen instances of unprompted initiation of the automatic emergency braking system within having the car for about 3 months. Would say that this system is malfunctioning. Automatic emergency braking occurred for seemingly no reason in all instances while travelling on the highway at approximately 70 miles per hour. There were no vehicles in front of the car and no vehicles switching lanes in front of the car. However, there were vehicles behind the car and in other lanes adjacent to the car but behind the car. The unprompted braking is dangerous for the cars behind and could cause a rear end collision where the car behind the drivers car would not register such excessive braking due to the lack of action prompting the automatic emergency braking. Additionally, this can cause driver loss of control due to the extreme response. Problem has not been able to be confirmed by dealer or independent service center. No messages prior just the indicator on the dash identifying the engagement of the automatic emergency braking.

Additional Notes:

Have experienced at least half a dozen instances of unprompted initiation of the automatic emergency braking system within having the car for about 3 months. Would say that this system is malfunctioning. Automatic emergency braking occurred for seemingly no reason in all instances while travelling on the highway at approximately 70 miles per hour. There were no vehicles in front of the car and no vehicles switching lanes in front of the car. However, there were vehicles behind the car and in other lanes adjacent to the car but behind the car. The unprompted braking is dangerous for the cars behind and could cause a rear end collision where the car behind the drivers car would not register such excessive braking due to the lack of action prompting the automatic emergency braking. Additionally, this can cause driver loss of control due to the extreme response. Problem has not been able to be confirmed by dealer or independent service center. No messages prior just the indicator on the dash identifying the engagement of the automatic emergency braking.

Manufacturer: HYUNDAI
Mfg Campaign: 11548836
Notice Date: Oct 7, 2023
Recall Date: Oct 7, 2023
Hyundai Motor America
Campaign: 11542784 Other
Sep 5, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Corrective Action:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Additional Notes:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Manufacturer: HYUNDAI
Mfg Campaign: 11542784
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11542784 Other
Sep 5, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Corrective Action:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Additional Notes:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Manufacturer: HYUNDAI
Mfg Campaign: 11542784
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11542784 Other
Sep 5, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Corrective Action:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Additional Notes:

I turned on Cruise Control at 60 mph and it immediately set itself to 20 mph, braking fast to slow down quickly. This caused the car behind me to slam on his brakes so he would not rear end me. I tried increasing cruise control speed to no avail. I had to turn it off. Once I did not have any cars behind me, I tried once again so I could take a video and of course, it worked as it should. Not five minutes later, my radio turned the volume down to zero, all by itself. 20 minutes later, when I slowed to turn into a parking lot, my car lagged and acted as if it didn't have gas enough to go up a small incline. Pressing on the gas pedal didn't do very much but I made it up the incline and was able to park. I will be calling Hyundai Dealership tomorrow where I purchased the vehicle last year. I do not have any type of pictures or recordings as it just happened and it was a pretty scary event considering I was almost rear ended.

Manufacturer: HYUNDAI
Mfg Campaign: 11542784
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11541977 Other
Aug 31, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Dealership says there is no recall tied to this vehicle. But hyundai recall website, says yes my vin/vehicle has an incomplete recall.

Corrective Action:

Dealership says there is no recall tied to this vehicle. But hyundai recall website, says yes my vin/vehicle has an incomplete recall.

Additional Notes:

Dealership says there is no recall tied to this vehicle. But hyundai recall website, says yes my vin/vehicle has an incomplete recall.

Manufacturer: HYUNDAI
Mfg Campaign: 11541977
Notice Date: Aug 31, 2023
Recall Date: Aug 31, 2023
Hyundai Motor America
Campaign: 11541296 Other
Aug 28, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Corrective Action:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Additional Notes:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Manufacturer: HYUNDAI
Mfg Campaign: 11541296
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Hyundai Motor America
Campaign: 11541296 Other
Aug 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Corrective Action:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Additional Notes:

when on a test drive before the purchase of my vehicle, I and my family smelt a burning smell in the cabin. On return from the test drive, we informed our sales person who told us this was characteristic of a hybrid vehicle, and the smell will go away. It has been almost two months and 1,400 miles; the smell is still there. I don't know how and why it comes, but it definitely is smelt from time to time. I cannot duplicate it at will. I did take it to the dealership's service department, they kept it overnight and could not find any issues. When the technician took me for a test drive, it was there when I started the vehicle, but he said he did not smell burning smell, instead he said it was leather smell. I have had several people in my vehicle smell the burning smell, the problem is I cannot duplicate it on demand.

Manufacturer: HYUNDAI
Mfg Campaign: 11541296
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Hyundai Motor America
Campaign: 11539145 Other
Aug 17, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Corrective Action:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Additional Notes:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Manufacturer: HYUNDAI
Mfg Campaign: 11539145
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Hyundai Motor America
Campaign: 11539145 Other
Aug 17, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Corrective Action:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Additional Notes:

There are have been three significant safety issues with the car. 1. The forward collision alert system goes off without warning and with zero debris or cars in front of me. This has happened three times, putting my safety and those around me at risk. 2. The car has suddenly had what feels like the rear brakes locking up without warning midway through a turn. The car wheels were still spinning but the car stopped moving. This put me directly in harm's way. 3. While my foot was OFF the accelerator while I was approaching a stoplight, the car suddenly accelerated and lunged forward, nearly causing me to hit the car in front of me. I have taken the car in three times and called the dealership about this one more time and have had no resolution; they claim to be unable to replicate the issue. There were no warning messages prior to the failures.

Manufacturer: HYUNDAI
Mfg Campaign: 11539145
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023

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