Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 248
Recall Date: Aug 18, 2023
Consumer Complaints
76 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Your board ordered Hyundai to do a recall on 50,000 2023 vehicles due to a chance of oil pump fire. In the news brief it was mentioned that Hyundai wouldn’t start sending out recall letters till the end of September so therefore no info exists for my VIN number. My efforts through Hyundai to find out if my vehicle has been affected have been fruitless although they did open a case number. Your warning suggested not parking vehicles near residences. Impossible to follow where I live. I reside in a part of California regarded as extreme fire risk and this recall has made me quite nervous. I asked Hyundai to provide me with a rental car until they were ready for repair and replacement and this too was fruitless. Does your board have have any suggestions or can you offer assistance? If you need the case number I can provide that. I cannot quite understand why they can’t provide the affected VIN numbers if they know the total number of vehicles affected. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Your board ordered Hyundai to do a recall on 50,000 2023 vehicles due to a chance of oil pump fire. In the news brief it was mentioned that Hyundai wouldn’t start sending out recall letters till the end of September so therefore no info exists for my VIN number. My efforts through Hyundai to find out if my vehicle has been affected have been fruitless although they did open a case number. Your warning suggested not parking vehicles near residences. Impossible to follow where I live. I reside in a part of California regarded as extreme fire risk and this recall has made me quite nervous. I asked Hyundai to provide me with a rental car until they were ready for repair and replacement and this too was fruitless. Does your board have have any suggestions or can you offer assistance? If you need the case number I can provide that. I cannot quite understand why they can’t provide the affected VIN numbers if they know the total number of vehicles affected. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Your board ordered Hyundai to do a recall on 50,000 2023 vehicles due to a chance of oil pump fire. In the news brief it was mentioned that Hyundai wouldn’t start sending out recall letters till the end of September so therefore no info exists for my VIN number. My efforts through Hyundai to find out if my vehicle has been affected have been fruitless although they did open a case number. Your warning suggested not parking vehicles near residences. Impossible to follow where I live. I reside in a part of California regarded as extreme fire risk and this recall has made me quite nervous. I asked Hyundai to provide me with a rental car until they were ready for repair and replacement and this too was fruitless. Does your board have have any suggestions or can you offer assistance? If you need the case number I can provide that. I cannot quite understand why they can’t provide the affected VIN numbers if they know the total number of vehicles affected. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538892
Recall Date: Aug 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Corrective Action:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Additional Notes:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Mfg Campaign: 11535343
Recall Date: Jul 30, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Corrective Action:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Additional Notes:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Mfg Campaign: 11535343
Recall Date: Jul 30, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Corrective Action:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Additional Notes:
On my way home waiting for the green light the car would not respond to the accelerator.. the engine would rev up on the tachometer but would not move. Finally the engine responded and the car took off reaching 83mph in a matter of seconds. After release of the accelerator I was able to get the car under control. At the next traffic light even with my foot on the brake the vehicle lunged forward nearly striking the car in front. I put the car in neutral and was able to use neutral and low gear to get it back home...the car was towed to the dealership the next morning.
Mfg Campaign: 11535343
Recall Date: Jul 30, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On highway, no issues/no bad weather emergency brake came on for approximately 20 seconds for no reason while travelling 70 MPH
Corrective Action:
On highway, no issues/no bad weather emergency brake came on for approximately 20 seconds for no reason while travelling 70 MPH
Additional Notes:
On highway, no issues/no bad weather emergency brake came on for approximately 20 seconds for no reason while travelling 70 MPH
Mfg Campaign: 11533164
Recall Date: Jul 19, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 30 MPH with the cruise control activated, the vehicle independently accelerated to 110 MPH and seized at that speed. Additionally, the contact was unable to deactivate the feature. The vehicle was taken to the dealer, who was able to duplicate the failure; however, the dealer was unable to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Corrective Action:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 30 MPH with the cruise control activated, the vehicle independently accelerated to 110 MPH and seized at that speed. Additionally, the contact was unable to deactivate the feature. The vehicle was taken to the dealer, who was able to duplicate the failure; however, the dealer was unable to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Additional Notes:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 30 MPH with the cruise control activated, the vehicle independently accelerated to 110 MPH and seized at that speed. Additionally, the contact was unable to deactivate the feature. The vehicle was taken to the dealer, who was able to duplicate the failure; however, the dealer was unable to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Mfg Campaign: 11532097
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Corrective Action:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Additional Notes:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Mfg Campaign: 11526901
Recall Date: Jun 13, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Corrective Action:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Additional Notes:
I was rear ended and the air bags didn't deploy. The police and body shop said they should have. The car is unmodified and dealer serviced
Mfg Campaign: 11526901
Recall Date: Jun 13, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Corrective Action:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Additional Notes:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Mfg Campaign: 11515835
Recall Date: Apr 6, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Corrective Action:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Additional Notes:
In the 4 corners of the moonroof where the metal roof meets the moonroof, there is a visible dent/metal tension in each corner. After receiving professional opinions for local body shops, they've all come to the same conclusion: The moonroof was improperly or poorly installed at the factory, which is leading to the moonroof dragging down on the metal corners of the roof leading to visible tension/dents in these spots. Furthermore, the issue is continuing to worsen as time goes on.
Mfg Campaign: 11515835
Recall Date: Apr 6, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Corrective Action:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Additional Notes:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Mfg Campaign: 11512598
Recall Date: Mar 19, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Corrective Action:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Additional Notes:
There have been multiple occasions, both on highway and urban roads, when the Lane Keeping Assist system has forced me out of my lane, both taking control of my car's steering wheel to move me out of the lane while also failing to trigger my Lane Departure Warning. One time, LKA jerked over into a lane of oncoming traffic, another time it jerked me out of my lane into a near collision with a concrete lane barrier, and another time the LKA jerked out of the lane almost into a curb.
Mfg Campaign: 11512598
Recall Date: Mar 19, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2023 Hyundai Elantra. The contact stated while parking the vehicle, he attempted to lock the door manually; however, the door failed to lock as needed. The contact stated that the door could only be securely locked by using the key fob. The contact stated that the door failed to lock as designed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 45.
Corrective Action:
The contact owns a 2023 Hyundai Elantra. The contact stated while parking the vehicle, he attempted to lock the door manually; however, the door failed to lock as needed. The contact stated that the door could only be securely locked by using the key fob. The contact stated that the door failed to lock as designed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 45.
Additional Notes:
The contact owns a 2023 Hyundai Elantra. The contact stated while parking the vehicle, he attempted to lock the door manually; however, the door failed to lock as needed. The contact stated that the door could only be securely locked by using the key fob. The contact stated that the door failed to lock as designed. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 45.
Mfg Campaign: 11509862
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Corrective Action:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Additional Notes:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Mfg Campaign: 11500913
Recall Date: Jan 9, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Corrective Action:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Additional Notes:
DRIVING APPROX 40 MPH ON CITY STREET WITH NO CARS IN FRONT OF ME. CAR DASH FLASHED RED ADVISING ENGAGING EMERGENCY BRAKING AND THEN DID. BRAKES APPLIED FOR A COUPLE OF SECONDS AND THEN STOPPED AND WARNING WENT AWAY.
Mfg Campaign: 11500913
Recall Date: Jan 9, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded while driving
Corrective Action:
Sunroof exploded while driving
Additional Notes:
Sunroof exploded while driving
Mfg Campaign: 11500635
Recall Date: Jan 7, 2023
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