Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 161
Recall Date: Mar 28, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 157
Recall Date: Jan 26, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Consumer Complaints
998 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
rear door actuators cease to unlatch despite being engaged from the interior and exterior handles to open while unlocked.
Corrective Action:
rear door actuators cease to unlatch despite being engaged from the interior and exterior handles to open while unlocked.
Additional Notes:
rear door actuators cease to unlatch despite being engaged from the interior and exterior handles to open while unlocked.
Mfg Campaign: 11455622
Recall Date: Mar 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It seems that there are issues with the ignition coils. I've replaced all four coils and in about 5-6 months later, I had to replace one and a couple months later we had to replace another. The spark plugs were changed the first time when the coils were replaced. The date given below is when I had to replace the 2nd unit.
Corrective Action:
It seems that there are issues with the ignition coils. I've replaced all four coils and in about 5-6 months later, I had to replace one and a couple months later we had to replace another. The spark plugs were changed the first time when the coils were replaced. The date given below is when I had to replace the 2nd unit.
Additional Notes:
It seems that there are issues with the ignition coils. I've replaced all four coils and in about 5-6 months later, I had to replace one and a couple months later we had to replace another. The spark plugs were changed the first time when the coils were replaced. The date given below is when I had to replace the 2nd unit.
Mfg Campaign: 11455011
Recall Date: Mar 3, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Corrective Action:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Additional Notes:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Mfg Campaign: 11454840
Recall Date: Mar 2, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Corrective Action:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Additional Notes:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Mfg Campaign: 11454840
Recall Date: Mar 2, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Corrective Action:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Additional Notes:
My Hyundai Elantra 2017 died while driving on the highway. Started with hesitation when accelerated and died on the highway. The vehicle would not restart
Mfg Campaign: 11454840
Recall Date: Mar 2, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Corrective Action:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Additional Notes:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Mfg Campaign: 11454617
Recall Date: Mar 1, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Corrective Action:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Additional Notes:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Mfg Campaign: 11454617
Recall Date: Mar 1, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Corrective Action:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Additional Notes:
While driving on highway the vehicle quit running and would not restart. It seemed it lost power prior to completely dying. Check engine light came on when starting and had some hesitation but started then once on highway stalled out. Paint is also coming off hood color is Pearl White
Mfg Campaign: 11454617
Recall Date: Mar 1, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
While sitting at a busy red light (02/15/2022), the car just cut off. No warnings, no lights, just cut off. After several attempts, I managed to get car started. Traffic was piled up behind me. I took it to a local auto store that will run engine checks for free. No problems were found. The employee said it just registered "recharge battery". The car had no more problems that day. I did report it and was supposed to "stop by dealership" in the next few days, as this was "not a safety issue and it could be recharged quickly". The next evening, my daughter drove me to the store for some needed items. On the way back, she was slowly veering right at a yield sign and the engine cut off again. It was dark and the way the road curved, cars coming from behind us would not be able to see us. We were afraid that we would be hit from behind, causing injury to us and anyone in the other vehicle. The car would not restart. As the car was still slightly rolling, my daughter tried to veer over into a parking lot, to get us to safety. In the darkness, she was unable to see a ditch beside the entrance of parking lot and we fell straight into it, headfirst. We called for a sheriff's deputy, who came quickly. He mentioned that we were not in a safe area for "strangers". He placed his car, with his lights flashing, in the lane, near the intersection, in order to alert drivers coming near. I was told to have it towed to dealership. (I had just purchased it 12/24/2021.) Deputy did not make a formal report, as he stated their policy is to NOT do that in accidents with just one car. We had the car towed as instructed and a friend came to drive us home. This started a long, legal process with the dealership, which I can give further details on, if needed. My daughter and I could have easily been hit from behind. We could have been severely injured or lost our lives. An unsuspecting driver veering right at that intersection could have had the same fate, as it was too dark to see our car.
Corrective Action:
While sitting at a busy red light (02/15/2022), the car just cut off. No warnings, no lights, just cut off. After several attempts, I managed to get car started. Traffic was piled up behind me. I took it to a local auto store that will run engine checks for free. No problems were found. The employee said it just registered "recharge battery". The car had no more problems that day. I did report it and was supposed to "stop by dealership" in the next few days, as this was "not a safety issue and it could be recharged quickly". The next evening, my daughter drove me to the store for some needed items. On the way back, she was slowly veering right at a yield sign and the engine cut off again. It was dark and the way the road curved, cars coming from behind us would not be able to see us. We were afraid that we would be hit from behind, causing injury to us and anyone in the other vehicle. The car would not restart. As the car was still slightly rolling, my daughter tried to veer over into a parking lot, to get us to safety. In the darkness, she was unable to see a ditch beside the entrance of parking lot and we fell straight into it, headfirst. We called for a sheriff's deputy, who came quickly. He mentioned that we were not in a safe area for "strangers". He placed his car, with his lights flashing, in the lane, near the intersection, in order to alert drivers coming near. I was told to have it towed to dealership. (I had just purchased it 12/24/2021.) Deputy did not make a formal report, as he stated their policy is to NOT do that in accidents with just one car. We had the car towed as instructed and a friend came to drive us home. This started a long, legal process with the dealership, which I can give further details on, if needed. My daughter and I could have easily been hit from behind. We could have been severely injured or lost our lives. An unsuspecting driver veering right at that intersection could have had the same fate, as it was too dark to see our car.
Additional Notes:
While sitting at a busy red light (02/15/2022), the car just cut off. No warnings, no lights, just cut off. After several attempts, I managed to get car started. Traffic was piled up behind me. I took it to a local auto store that will run engine checks for free. No problems were found. The employee said it just registered "recharge battery". The car had no more problems that day. I did report it and was supposed to "stop by dealership" in the next few days, as this was "not a safety issue and it could be recharged quickly". The next evening, my daughter drove me to the store for some needed items. On the way back, she was slowly veering right at a yield sign and the engine cut off again. It was dark and the way the road curved, cars coming from behind us would not be able to see us. We were afraid that we would be hit from behind, causing injury to us and anyone in the other vehicle. The car would not restart. As the car was still slightly rolling, my daughter tried to veer over into a parking lot, to get us to safety. In the darkness, she was unable to see a ditch beside the entrance of parking lot and we fell straight into it, headfirst. We called for a sheriff's deputy, who came quickly. He mentioned that we were not in a safe area for "strangers". He placed his car, with his lights flashing, in the lane, near the intersection, in order to alert drivers coming near. I was told to have it towed to dealership. (I had just purchased it 12/24/2021.) Deputy did not make a formal report, as he stated their policy is to NOT do that in accidents with just one car. We had the car towed as instructed and a friend came to drive us home. This started a long, legal process with the dealership, which I can give further details on, if needed. My daughter and I could have easily been hit from behind. We could have been severely injured or lost our lives. An unsuspecting driver veering right at that intersection could have had the same fate, as it was too dark to see our car.
Mfg Campaign: 11454688
Recall Date: Mar 1, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear drivers side door will not open from inside or outside. The lock works when car is in gear but the door will not open!
Corrective Action:
The rear drivers side door will not open from inside or outside. The lock works when car is in gear but the door will not open!
Additional Notes:
The rear drivers side door will not open from inside or outside. The lock works when car is in gear but the door will not open!
Mfg Campaign: 11454572
Recall Date: Feb 28, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The paint on the hood of the car is lifting and peeling.
Corrective Action:
The paint on the hood of the car is lifting and peeling.
Additional Notes:
The paint on the hood of the car is lifting and peeling.
Mfg Campaign: 11453524
Recall Date: Feb 22, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In June 2021 (41600 miles), my car cut off 3 times without service engine light coming on. When I stopped at lights and/or idle, the shuts off without warning. This is extremely dangerous for anyone on the highway or at traffic lights. The reason for the car shutting down is that the car's cylinder 2 misfired. I had to take my car twice, just for the dealership to say nothing is wrong with my car. I had to use my T-Mobile Sync Up to get the code and relay that message to the dealership. They would not fix it until I had a code. (What if I didn't have the Sync Up in my car to diagnose the problem. Once the dealership had the code, then the cylinder 2 ignition coil was replaced. I have an invoice. In February 2022 (44000 miles), the same thing happened at traffic lights and when my car was about to stop for parking. No advance "check service light" came on. The car just shuts off. This time T-Mobile Sync Up states that it was cylinder 4 misfired. But, when I took it to the dealership, they say nothing is wrong. They don't believe me unless it is in the car's system's history. But, T-Mobile Sync Up determined the problem before the dealership can find it. I don't have an invoice yet of the problem. This is a safety hazard and I spoke with a representative at my dealership and she stated that a lot of vehicles were having this safety issue. Someone could of ran in back of me. It's a good thing I didn't have kids in the car!! All of the cylinders' ignition coils need to be RECALLED. THIS IS A MAJOR SAFETY ISSUE!!!
Corrective Action:
In June 2021 (41600 miles), my car cut off 3 times without service engine light coming on. When I stopped at lights and/or idle, the shuts off without warning. This is extremely dangerous for anyone on the highway or at traffic lights. The reason for the car shutting down is that the car's cylinder 2 misfired. I had to take my car twice, just for the dealership to say nothing is wrong with my car. I had to use my T-Mobile Sync Up to get the code and relay that message to the dealership. They would not fix it until I had a code. (What if I didn't have the Sync Up in my car to diagnose the problem. Once the dealership had the code, then the cylinder 2 ignition coil was replaced. I have an invoice. In February 2022 (44000 miles), the same thing happened at traffic lights and when my car was about to stop for parking. No advance "check service light" came on. The car just shuts off. This time T-Mobile Sync Up states that it was cylinder 4 misfired. But, when I took it to the dealership, they say nothing is wrong. They don't believe me unless it is in the car's system's history. But, T-Mobile Sync Up determined the problem before the dealership can find it. I don't have an invoice yet of the problem. This is a safety hazard and I spoke with a representative at my dealership and she stated that a lot of vehicles were having this safety issue. Someone could of ran in back of me. It's a good thing I didn't have kids in the car!! All of the cylinders' ignition coils need to be RECALLED. THIS IS A MAJOR SAFETY ISSUE!!!
Additional Notes:
In June 2021 (41600 miles), my car cut off 3 times without service engine light coming on. When I stopped at lights and/or idle, the shuts off without warning. This is extremely dangerous for anyone on the highway or at traffic lights. The reason for the car shutting down is that the car's cylinder 2 misfired. I had to take my car twice, just for the dealership to say nothing is wrong with my car. I had to use my T-Mobile Sync Up to get the code and relay that message to the dealership. They would not fix it until I had a code. (What if I didn't have the Sync Up in my car to diagnose the problem. Once the dealership had the code, then the cylinder 2 ignition coil was replaced. I have an invoice. In February 2022 (44000 miles), the same thing happened at traffic lights and when my car was about to stop for parking. No advance "check service light" came on. The car just shuts off. This time T-Mobile Sync Up states that it was cylinder 4 misfired. But, when I took it to the dealership, they say nothing is wrong. They don't believe me unless it is in the car's system's history. But, T-Mobile Sync Up determined the problem before the dealership can find it. I don't have an invoice yet of the problem. This is a safety hazard and I spoke with a representative at my dealership and she stated that a lot of vehicles were having this safety issue. Someone could of ran in back of me. It's a good thing I didn't have kids in the car!! All of the cylinders' ignition coils need to be RECALLED. THIS IS A MAJOR SAFETY ISSUE!!!
Mfg Campaign: 11452085
Recall Date: Feb 15, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
November 2, 2021 driving on the freeway, car started to shake, travelling at approximately 5mph in traffic. Check engine light came on and stayed on. Not knowing what was going on with the car took it to an independent mechanic to determine the problem. Mechanic ran diagnostics and determined car was misfiring. All 4 spark plugs were replaced and 2 coils. Induction cleaning was performed. February 4, 2022 car started shaking at a stop light, pulled into a parking lot. My father came to get the car and the check engine light came on. My father used an OBD meter and determined the car was misfiring once again. He was going to replace the coils himself, called Hyundai to see how much they would charge and was told that it was under warranty. Hyundai ended up replacing 4 coils. The coils placed installed in November did not meet the new coils that Hyundai is now using as OEM parts. Seems like this should be a recall if Hyundai knows that the coils delivered with the car our faulty. Tried to recover some of the costs from Hyundai for the previous work and was told they do not reimburse work done at independent mechanics.
Corrective Action:
November 2, 2021 driving on the freeway, car started to shake, travelling at approximately 5mph in traffic. Check engine light came on and stayed on. Not knowing what was going on with the car took it to an independent mechanic to determine the problem. Mechanic ran diagnostics and determined car was misfiring. All 4 spark plugs were replaced and 2 coils. Induction cleaning was performed. February 4, 2022 car started shaking at a stop light, pulled into a parking lot. My father came to get the car and the check engine light came on. My father used an OBD meter and determined the car was misfiring once again. He was going to replace the coils himself, called Hyundai to see how much they would charge and was told that it was under warranty. Hyundai ended up replacing 4 coils. The coils placed installed in November did not meet the new coils that Hyundai is now using as OEM parts. Seems like this should be a recall if Hyundai knows that the coils delivered with the car our faulty. Tried to recover some of the costs from Hyundai for the previous work and was told they do not reimburse work done at independent mechanics.
Additional Notes:
November 2, 2021 driving on the freeway, car started to shake, travelling at approximately 5mph in traffic. Check engine light came on and stayed on. Not knowing what was going on with the car took it to an independent mechanic to determine the problem. Mechanic ran diagnostics and determined car was misfiring. All 4 spark plugs were replaced and 2 coils. Induction cleaning was performed. February 4, 2022 car started shaking at a stop light, pulled into a parking lot. My father came to get the car and the check engine light came on. My father used an OBD meter and determined the car was misfiring once again. He was going to replace the coils himself, called Hyundai to see how much they would charge and was told that it was under warranty. Hyundai ended up replacing 4 coils. The coils placed installed in November did not meet the new coils that Hyundai is now using as OEM parts. Seems like this should be a recall if Hyundai knows that the coils delivered with the car our faulty. Tried to recover some of the costs from Hyundai for the previous work and was told they do not reimburse work done at independent mechanics.
Mfg Campaign: 11452168
Recall Date: Feb 15, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Passenger front door will not open from outside. Passenger rear door will not open from inside or outside.
Corrective Action:
Passenger front door will not open from outside. Passenger rear door will not open from inside or outside.
Additional Notes:
Passenger front door will not open from outside. Passenger rear door will not open from inside or outside.
Mfg Campaign: 11451312
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Corrective Action:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Additional Notes:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Mfg Campaign: 11451360
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Corrective Action:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Additional Notes:
For almost 2 years now I have had issues with my vehicle. In the middle of me driving, all the light would come on and sometimes just the engine light and the car would proceed to stop working. This had happened on the highway while I was pregnant and I almost got into a major accident. I have major anxiety because of the situation. Each time I would get the car towed to the dealership where I purchased it. They will have my car for months at a time, notify me when the issue is supposedly resolved and then return car back to me. A week or 2 later, the problem would happen again. I have had to take my car to the shop 5 major times. My safety, my child’s safety, and husband’s safety have been placed in jeopardy. I am very afraid to even step foot in the car. The problem has never been fixed. My car is currently at the dealership receiving service for the same issue. I am still paying on the car and it hasn’t worked for almost 2 years. I’ve tried to sell the car back to the dealership but they said there is a negative equity on the car and they aren’t willing to pay the difference. When I mention to them all that I have been through with the car, I am told the situation sucks but there is nothing they can do. This car should have been recalled from the beginning and no one ever reported it. I was told by an attorney that after the fourth time, there should have been alternative solutions such as: replacement of the vehicle or compensation. It still makes me feel scared to trust that they will fix the issue because as I have mentioned before, the problem keeps occurring. I have reported to the National BBB and I have 2 cases open with Hyundai Customer Care Center. Hyundai Customer Care Center has yet to respond to me. This issue has effected my ability to go to work because I don’t have transportation, my credit, my safety and family’s safety and overall wellbeing. I’ve tried several times to get this matter resolved. I have all of my receipts.
Mfg Campaign: 11451360
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:COIL
Potential Consequences:
Two ignition coils have failed. The first was covered under warranty, the second wasn't. We were told the ignition coils are a known issue and we should expect the remaining coils to fail soon. If it's a known issue, why hasn't a recall been done?
Corrective Action:
Two ignition coils have failed. The first was covered under warranty, the second wasn't. We were told the ignition coils are a known issue and we should expect the remaining coils to fail soon. If it's a known issue, why hasn't a recall been done?
Additional Notes:
Two ignition coils have failed. The first was covered under warranty, the second wasn't. We were told the ignition coils are a known issue and we should expect the remaining coils to fail soon. If it's a known issue, why hasn't a recall been done?
Mfg Campaign: 11451434
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door handle does not open the car door on the first try when the car is unlocked. It takes 3-5 attempts at pulling the door handle to open the door. The drivers side door opens at first attempt from the inside. This has not been inspected by the manufacturer, police, or other representatives. There are no warning messages related to the problem. This is dangerous in multiple situations, as you cannot get into your car immediately in case of emergency.
Corrective Action:
Drivers door handle does not open the car door on the first try when the car is unlocked. It takes 3-5 attempts at pulling the door handle to open the door. The drivers side door opens at first attempt from the inside. This has not been inspected by the manufacturer, police, or other representatives. There are no warning messages related to the problem. This is dangerous in multiple situations, as you cannot get into your car immediately in case of emergency.
Additional Notes:
Drivers door handle does not open the car door on the first try when the car is unlocked. It takes 3-5 attempts at pulling the door handle to open the door. The drivers side door opens at first attempt from the inside. This has not been inspected by the manufacturer, police, or other representatives. There are no warning messages related to the problem. This is dangerous in multiple situations, as you cannot get into your car immediately in case of emergency.
Mfg Campaign: 11450626
Recall Date: Feb 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Corrective Action:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Additional Notes:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Mfg Campaign: 11450502
Recall Date: Feb 4, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Corrective Action:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Additional Notes:
Engine idles rough, shifts rough, idles high, stalls, and sometimes just simply won't run. CEL came on when it was time for an oil change/service, had oil and filter changed at Express Lube, and had them run a diagnostic on the CEL to make sure it was for the oil change, it was code P0017 cam/crankshaft. They cleared the code to be sure it wasn't just a glitch, CEL came right back on not even 50 miles down the road, and the car stalled in the middle of traffic, barely made it out of harms way with my two children in the car! I bought this car in October 2021, made my first payment in December 2021 and the CEL came on originally in January 2022. After spending the money to have it diagnosed further by my Hyundai Dealer where I purchased the car, the technician confirmed the P0017 code and also that it is a timing chain issue and that it's recommended to just replace the entire motor! The car is barely 4 years old, not even 100k miles, and I am only the SECOND owner! How does this just happen to such a new car with lower mileage that has a good maintenance history just all of a sudden needs a new motor? I can't afford to keep making high payments on an unsafe vehicle. I have searched through the complaints about this specific model and have found several identical cases related to the P0017 code which tells me this is a reoccurring malfunction from Hyundai and they need to own that responsibility before a class action lawsuit is filed. CEL came on at approximately 95K miles which would qualify for the powertrain warranty but since I am the second owner the warranty is no good. Someone help please!!
Mfg Campaign: 11450502
Recall Date: Feb 4, 2022
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