Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 203
Recall Date: Apr 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Elantra vehicles. The lower control arm ball joint fasteners may have been insufficiently tightened allowing the ball joint to detach from the lower control arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 185
Recall Date: Oct 9, 2019
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 184
Recall Date: Oct 9, 2019
Consumer Complaints
248 ComplaintsHyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 30 MPH at night, the high beam headlight became inoperable. The contact stated that the high beam on the sign was illuminated on the instrument panel. The contact had taken the vehicle to a dealer who diagnosed that the high beam headlights had failed due to a shutter in the headlight housing that opened and closed while needed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-BE-004H Headlamp Replacement (Exterior Lighting). The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 30 MPH at night, the high beam headlight became inoperable. The contact stated that the high beam on the sign was illuminated on the instrument panel. The contact had taken the vehicle to a dealer who diagnosed that the high beam headlights had failed due to a shutter in the headlight housing that opened and closed while needed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-BE-004H Headlamp Replacement (Exterior Lighting). The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 30 MPH at night, the high beam headlight became inoperable. The contact stated that the high beam on the sign was illuminated on the instrument panel. The contact had taken the vehicle to a dealer who diagnosed that the high beam headlights had failed due to a shutter in the headlight housing that opened and closed while needed. The contact was informed that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-BE-004H Headlamp Replacement (Exterior Lighting). The failure mileage was approximately 57,000.
Mfg Campaign: 11635606
Recall Date: Jan 13, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Corrective Action:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Additional Notes:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Mfg Campaign: 11634256
Recall Date: Jan 6, 2025
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Corrective Action:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Additional Notes:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Mfg Campaign: 11634256
Recall Date: Jan 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Corrective Action:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Additional Notes:
Every time I go up a hill the slippery road light comes up. It’s hard to drive straight. I have to drive under the speed limit going up hills. Sometimes it won’t even let me park. I hear rattling when I drive over a certain speed limit. When I brake I feel the brake pad pushing back. And now my wheels are making noise when I turn them.
Mfg Campaign: 11634256
Recall Date: Jan 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
transmission failed while driving & now doesn’t drive.
Corrective Action:
transmission failed while driving & now doesn’t drive.
Additional Notes:
transmission failed while driving & now doesn’t drive.
Mfg Campaign: 11633328
Recall Date: Dec 31, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
transmission failed while driving & now doesn’t drive.
Corrective Action:
transmission failed while driving & now doesn’t drive.
Additional Notes:
transmission failed while driving & now doesn’t drive.
Mfg Campaign: 11633328
Recall Date: Dec 31, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Corrective Action:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Additional Notes:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Mfg Campaign: 11631825
Recall Date: Dec 20, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Corrective Action:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Additional Notes:
Engine stalled out, oil light and engine repair light both on, call will not turn over
Mfg Campaign: 11631825
Recall Date: Dec 20, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion on ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion on ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion on ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631902
Recall Date: Dec 20, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not use their high beams everyday. I just got inspected because its required in our state and both mechanics confirmed this problem. We bought a new bulb and that is when we found out the problem.
Corrective Action:
The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not use their high beams everyday. I just got inspected because its required in our state and both mechanics confirmed this problem. We bought a new bulb and that is when we found out the problem.
Additional Notes:
The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not use their high beams everyday. I just got inspected because its required in our state and both mechanics confirmed this problem. We bought a new bulb and that is when we found out the problem.
Mfg Campaign: 11629052
Recall Date: Dec 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The camera keeps flickering and does not stay on.
Corrective Action:
The camera keeps flickering and does not stay on.
Additional Notes:
The camera keeps flickering and does not stay on.
Mfg Campaign: 11627887
Recall Date: Nov 29, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera flickering
Corrective Action:
Backup camera flickering
Additional Notes:
Backup camera flickering
Mfg Campaign: 11627897
Recall Date: Nov 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Took car into closest mechanic on Saturday 11/09/24 and was informed that both engine mounts were completely shot. Mechanic informed me car was unsafe to drive. Had the car repaired as Hyundai service center was closed. I contacted Hyundai on Monday 11/11/24 to let them know what happened. Received call yesterday from case manager that since I didn't take car to Hyundai facility they would not reimburse me the money paid on the repair. Mechanic at service station said it was unsafe to drive the car of his property. The mechanic also told me he has never seen either engine mount completely shot in care that was only 4 years old.
Corrective Action:
Took car into closest mechanic on Saturday 11/09/24 and was informed that both engine mounts were completely shot. Mechanic informed me car was unsafe to drive. Had the car repaired as Hyundai service center was closed. I contacted Hyundai on Monday 11/11/24 to let them know what happened. Received call yesterday from case manager that since I didn't take car to Hyundai facility they would not reimburse me the money paid on the repair. Mechanic at service station said it was unsafe to drive the car of his property. The mechanic also told me he has never seen either engine mount completely shot in care that was only 4 years old.
Additional Notes:
Took car into closest mechanic on Saturday 11/09/24 and was informed that both engine mounts were completely shot. Mechanic informed me car was unsafe to drive. Had the car repaired as Hyundai service center was closed. I contacted Hyundai on Monday 11/11/24 to let them know what happened. Received call yesterday from case manager that since I didn't take car to Hyundai facility they would not reimburse me the money paid on the repair. Mechanic at service station said it was unsafe to drive the car of his property. The mechanic also told me he has never seen either engine mount completely shot in care that was only 4 years old.
Mfg Campaign: 11625388
Recall Date: Nov 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle stalled. I was heading to work and vehicle just cut off while driving. The day before it had started making a strange knocking, clicking sound. It will not charge and will not start up. I have not contacted manufacturer and not inspected by manufacturer. I checked vin # but not on recall list. I have kept my car up to date with servicing.The noise it made when it started to stall was really loud and then cut off. My safety was put at risk because I take the highway to work everyday and almost reached the highway that day before it stalled. My car is used for taking my kids to school, doctors appts and work. I am thankful my kids were not in the car when this happened. It had to be pushed off the road in a high traffic area causing a safety issue.
Corrective Action:
My vehicle stalled. I was heading to work and vehicle just cut off while driving. The day before it had started making a strange knocking, clicking sound. It will not charge and will not start up. I have not contacted manufacturer and not inspected by manufacturer. I checked vin # but not on recall list. I have kept my car up to date with servicing.The noise it made when it started to stall was really loud and then cut off. My safety was put at risk because I take the highway to work everyday and almost reached the highway that day before it stalled. My car is used for taking my kids to school, doctors appts and work. I am thankful my kids were not in the car when this happened. It had to be pushed off the road in a high traffic area causing a safety issue.
Additional Notes:
My vehicle stalled. I was heading to work and vehicle just cut off while driving. The day before it had started making a strange knocking, clicking sound. It will not charge and will not start up. I have not contacted manufacturer and not inspected by manufacturer. I checked vin # but not on recall list. I have kept my car up to date with servicing.The noise it made when it started to stall was really loud and then cut off. My safety was put at risk because I take the highway to work everyday and almost reached the highway that day before it stalled. My car is used for taking my kids to school, doctors appts and work. I am thankful my kids were not in the car when this happened. It had to be pushed off the road in a high traffic area causing a safety issue.
Mfg Campaign: 11618367
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure: Engine light came on and oil level was abnormally low, even though oil had been changed not long before. Before able to add buy more oil to add when checked, the engine gradually lost pressure and wouldn't stay started. Died in the middle lane of highway all of a sudden. Inspection under hood showed that there was oil all around on engine and some on the ground. Towed to dealership and was not told of interim recall 21V-301. Possible acceleration of engine oil consumption due to bad piston oil rings. Later I researched and found that Hyundai was to inform owners that they were encouraged to check the level of oil periodically between oil changes...that accelerated oil consumption was possible due to this issue of the oil rings. Had to research and find myself.
Corrective Action:
Engine failure: Engine light came on and oil level was abnormally low, even though oil had been changed not long before. Before able to add buy more oil to add when checked, the engine gradually lost pressure and wouldn't stay started. Died in the middle lane of highway all of a sudden. Inspection under hood showed that there was oil all around on engine and some on the ground. Towed to dealership and was not told of interim recall 21V-301. Possible acceleration of engine oil consumption due to bad piston oil rings. Later I researched and found that Hyundai was to inform owners that they were encouraged to check the level of oil periodically between oil changes...that accelerated oil consumption was possible due to this issue of the oil rings. Had to research and find myself.
Additional Notes:
Engine failure: Engine light came on and oil level was abnormally low, even though oil had been changed not long before. Before able to add buy more oil to add when checked, the engine gradually lost pressure and wouldn't stay started. Died in the middle lane of highway all of a sudden. Inspection under hood showed that there was oil all around on engine and some on the ground. Towed to dealership and was not told of interim recall 21V-301. Possible acceleration of engine oil consumption due to bad piston oil rings. Later I researched and found that Hyundai was to inform owners that they were encouraged to check the level of oil periodically between oil changes...that accelerated oil consumption was possible due to this issue of the oil rings. Had to research and find myself.
Mfg Campaign: 11615727
Recall Date: Sep 21, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Corrective Action:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Additional Notes:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Mfg Campaign: 11614269
Recall Date: Sep 12, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Corrective Action:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Additional Notes:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Mfg Campaign: 11614269
Recall Date: Sep 12, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Corrective Action:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Additional Notes:
The warning lamp (engine light) illuminated blinking on and off. Engine code P1327 read on the diagnostic check, riding on the expressway was a little uncomfortable, engine was losing power which is unsafe at high speeds. I’ve contacted the nearest Hyundai dealer and scheduled an appointment for the car repair. I take care of the car and any repairs for maintenance and I never have any problems whatsoever until day. After doing research Hyundai had or has a recall for my vehicle with the VIN NUMBER starting with KMH, for engine replacement and I want to know if Hyundai can fix this issue.
Mfg Campaign: 11614269
Recall Date: Sep 12, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11613933
Recall Date: Sep 11, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11613933
Recall Date: Sep 11, 2024
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