Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 203
Recall Date: Apr 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Elantra vehicles. The lower control arm ball joint fasteners may have been insufficiently tightened allowing the ball joint to detach from the lower control arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 185
Recall Date: Oct 9, 2019
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 184
Recall Date: Oct 9, 2019
Consumer Complaints
248 ComplaintsHyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The high beams failed and Hyundai will only say that my VIN isn’t part of the recall. Service Campaign T5G covers the exact same symptoms that my car is experiencing. Since Hyundai refuses to acknowledge that the safety issue in this campaign affects more than what they’ve previously admitted, myself and other owners are left to repair the defect at our own expense. A Google search brings up more than a few posts of owners that were also denied the recall because Hyundai says that their 2020 Elantra VIN isn’t included in the recall. This shows that Hyundai refuses to acknowledge the full scope of the vehicles that have defect. Proper headlight function is absolutely necessary. High beams not working even cause state inspections to fail. Hyundai needs to be forced to fix this major defect in a safety critical lighting system, as it is clear that they have no desire to keep the owners of their 2020 Elantras safe.
Corrective Action:
The high beams failed and Hyundai will only say that my VIN isn’t part of the recall. Service Campaign T5G covers the exact same symptoms that my car is experiencing. Since Hyundai refuses to acknowledge that the safety issue in this campaign affects more than what they’ve previously admitted, myself and other owners are left to repair the defect at our own expense. A Google search brings up more than a few posts of owners that were also denied the recall because Hyundai says that their 2020 Elantra VIN isn’t included in the recall. This shows that Hyundai refuses to acknowledge the full scope of the vehicles that have defect. Proper headlight function is absolutely necessary. High beams not working even cause state inspections to fail. Hyundai needs to be forced to fix this major defect in a safety critical lighting system, as it is clear that they have no desire to keep the owners of their 2020 Elantras safe.
Additional Notes:
The high beams failed and Hyundai will only say that my VIN isn’t part of the recall. Service Campaign T5G covers the exact same symptoms that my car is experiencing. Since Hyundai refuses to acknowledge that the safety issue in this campaign affects more than what they’ve previously admitted, myself and other owners are left to repair the defect at our own expense. A Google search brings up more than a few posts of owners that were also denied the recall because Hyundai says that their 2020 Elantra VIN isn’t included in the recall. This shows that Hyundai refuses to acknowledge the full scope of the vehicles that have defect. Proper headlight function is absolutely necessary. High beams not working even cause state inspections to fail. Hyundai needs to be forced to fix this major defect in a safety critical lighting system, as it is clear that they have no desire to keep the owners of their 2020 Elantras safe.
Mfg Campaign: 11611988
Recall Date: Sep 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving at various speeds and releasing the accelerator pedal to come to a stop, the vehicle sputtered, made a clicking sound, and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact shifted to neutral(N) and was able to restart the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (Engine) and referred the contact to the manufacturer for assistance. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving at various speeds and releasing the accelerator pedal to come to a stop, the vehicle sputtered, made a clicking sound, and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact shifted to neutral(N) and was able to restart the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (Engine) and referred the contact to the manufacturer for assistance. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving at various speeds and releasing the accelerator pedal to come to a stop, the vehicle sputtered, made a clicking sound, and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact shifted to neutral(N) and was able to restart the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (Engine) and referred the contact to the manufacturer for assistance. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11611784
Recall Date: Aug 30, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The soldering of the end cap in the engine fuel rail failed and allowed gas under pressure to leak out. Fuel sprayed out in the engine compartment and the smell was evident inside and outside of the vehicle while in operation. Not sure how it did not start an engine fire. Repairing was a simple task that I handled as this is the only vehicle available to me. Ordered a new fuel rail which was only available from a dealer without issue and completing the repair went without issue. Did not have anyone else look at the problem as once I figured out the problem, did not want to drive the car anywhere. I have the old fuel rail for anyone who needs to inspect it.
Corrective Action:
The soldering of the end cap in the engine fuel rail failed and allowed gas under pressure to leak out. Fuel sprayed out in the engine compartment and the smell was evident inside and outside of the vehicle while in operation. Not sure how it did not start an engine fire. Repairing was a simple task that I handled as this is the only vehicle available to me. Ordered a new fuel rail which was only available from a dealer without issue and completing the repair went without issue. Did not have anyone else look at the problem as once I figured out the problem, did not want to drive the car anywhere. I have the old fuel rail for anyone who needs to inspect it.
Additional Notes:
The soldering of the end cap in the engine fuel rail failed and allowed gas under pressure to leak out. Fuel sprayed out in the engine compartment and the smell was evident inside and outside of the vehicle while in operation. Not sure how it did not start an engine fire. Repairing was a simple task that I handled as this is the only vehicle available to me. Ordered a new fuel rail which was only available from a dealer without issue and completing the repair went without issue. Did not have anyone else look at the problem as once I figured out the problem, did not want to drive the car anywhere. I have the old fuel rail for anyone who needs to inspect it.
Mfg Campaign: 11611289
Recall Date: Aug 27, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
It makes noise when driving a mph
Corrective Action:
It makes noise when driving a mph
Additional Notes:
It makes noise when driving a mph
Mfg Campaign: 11610920
Recall Date: Aug 26, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
It makes noise when driving a mph
Corrective Action:
It makes noise when driving a mph
Additional Notes:
It makes noise when driving a mph
Mfg Campaign: 11610920
Recall Date: Aug 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It makes noise when driving a mph
Corrective Action:
It makes noise when driving a mph
Additional Notes:
It makes noise when driving a mph
Mfg Campaign: 11610920
Recall Date: Aug 26, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Corrective Action:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Additional Notes:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Mfg Campaign: 11610088
Recall Date: Aug 21, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Corrective Action:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Additional Notes:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Mfg Campaign: 11610088
Recall Date: Aug 21, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Corrective Action:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Additional Notes:
A fire started in the passenger headlight assembly. The car had only been running for about 7 minutes directly prior to the fire being noticed. At the time of the fire it was parked & turned off. No injuries. It burned thru/melted part of the bumper & damaged something with the windshield washer fluid. Several people were at risk due to there being a fire! The car was parked at a gas station when the fire broke out. I don't think they have done a thorough investigation yet. It is current at Hyundai of Metairie in Metairie LA. According to the service technician my car is not the only one they have there that had the same thing happen. No warning signs, sounds, or anything else.
Mfg Campaign: 11610088
Recall Date: Aug 21, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 15 MPH and turning right during rainy weather conditions, the brake pedal was lightly depressed however the wheels locked. The vehicle drove over a pothole and the contact lost control causing the vehicle to skid 50 feet. The contact crashed into the curb on the driver's side front tire. No warning light illuminated. No injuries were reported. The vehicle was undriveable and towed to an independent mechanic where it was diagnosed that the driver's side control arm, the front tire suspension, the tire and rim, the front bumper, and the grill needed to be replaced. The vehicle was repaired. The contact stated that he had also experienced the same failure recently during a rain storm where the vehicle braked independently and he again lost control and crashed. The contact stated that he observed that the ABS warning was illuminated. The contact stated that he had not been injured during the incident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,520.
Corrective Action:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 15 MPH and turning right during rainy weather conditions, the brake pedal was lightly depressed however the wheels locked. The vehicle drove over a pothole and the contact lost control causing the vehicle to skid 50 feet. The contact crashed into the curb on the driver's side front tire. No warning light illuminated. No injuries were reported. The vehicle was undriveable and towed to an independent mechanic where it was diagnosed that the driver's side control arm, the front tire suspension, the tire and rim, the front bumper, and the grill needed to be replaced. The vehicle was repaired. The contact stated that he had also experienced the same failure recently during a rain storm where the vehicle braked independently and he again lost control and crashed. The contact stated that he observed that the ABS warning was illuminated. The contact stated that he had not been injured during the incident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,520.
Additional Notes:
The contact owns a 2020 Hyundai Elantra. The contact stated while driving approximately 15 MPH and turning right during rainy weather conditions, the brake pedal was lightly depressed however the wheels locked. The vehicle drove over a pothole and the contact lost control causing the vehicle to skid 50 feet. The contact crashed into the curb on the driver's side front tire. No warning light illuminated. No injuries were reported. The vehicle was undriveable and towed to an independent mechanic where it was diagnosed that the driver's side control arm, the front tire suspension, the tire and rim, the front bumper, and the grill needed to be replaced. The vehicle was repaired. The contact stated that he had also experienced the same failure recently during a rain storm where the vehicle braked independently and he again lost control and crashed. The contact stated that he observed that the ABS warning was illuminated. The contact stated that he had not been injured during the incident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,520.
Mfg Campaign: 11604453
Recall Date: Jul 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Corrective Action:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Additional Notes:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Mfg Campaign: 11597478
Recall Date: Jun 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Corrective Action:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Additional Notes:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Mfg Campaign: 11597478
Recall Date: Jun 28, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Corrective Action:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Additional Notes:
Car is almost stalling Randomly on the highway . The rpm’s go up and car won’t speed up slows down . Stalls very randomly I am terrified to drive it , I used to have so much confidence on a newer Hyundai .
Mfg Campaign: 11597478
Recall Date: Jun 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car starting knocking while driving and later found out it’s due to a knock sensor issue, at first the check engine light didn’t come on, days later it’s been blinking on and off since then.
Corrective Action:
The car starting knocking while driving and later found out it’s due to a knock sensor issue, at first the check engine light didn’t come on, days later it’s been blinking on and off since then.
Additional Notes:
The car starting knocking while driving and later found out it’s due to a knock sensor issue, at first the check engine light didn’t come on, days later it’s been blinking on and off since then.
Mfg Campaign: 11591960
Recall Date: Jun 1, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX} 2023, [XXX]. I was driving to work which is only 5 miles away. All my my dash lights came on. Next thing I know smoke, and fire started billowing out from under the hood. I started having a panic attack because the electrical system died and I could get out of the car. I then realized all I had to do was open the door handle. I called 911 and the police and fire department came and put the fire out. The entire under the hood was burned and some windows cracked from the heat. It was a scary ordeal. Im not sure what cause the engine to catch fire. I filed a report with the police and the car was towed. My insurance came and towed it to do an evaluation. They deemed it a total loss and blamed the engine. There was a recall on my engine for fires and state farm documented it in my loss report. I'm not sure who to go after for this because I had the car for 10 months, put $4000 down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590815
Recall Date: May 26, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11588758
Recall Date: May 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11588758
Recall Date: May 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The component which failed was the engine. This engine has been burning oil from the day in which we bought it. This engine puts everyone at risk because it failed in the middle of traffic, and We could have been hit by oncoming traffic. The problem could not be reproduced because the engine tied up in the middle of the road. We had the vehicle towed to the dealer who said it was not covered under the warranty due to abuse. The oil had been changed at the proper intervals, and we are sure the engine failed because it was a poorly made engine. This engine had exactly 69,993 miles when it tied up. We attempted to have it repaired at 54 thousand miles but the dealer said we need more money to check it out, but when they sold it they said the engine was covered. When we brought it in we asked for a loaner, but initially they refused. Three weeks later, we demanded a loaner as we happen to see the owner Steve Taylor at the customer service desk and he complied. After a month and a half without our car getting repaired they said we did not change the oil at the proper intervals, and said we need receipts for every oil change. We have a fully equipped auto shop in our steel-frame barn in which we replace engines for our Cars-for-Christ fundraiser program, and completed all the oil changes through our own mechanic. Before we could retrieve our purchase our oil purchase receipts they said, Hyundai will not replace this motor and it is not covered, we can put another engine in your car for 10,000 dollars. We still owe 14thousand on this car, and 4 thousand of that was for the 2017 Sonata which we bought that failed and we had to trade that to buy this 2020 Elantra. I have read all the complaints on these engines and they are OIL BURNERS. We put full synthetic oil in this engine and before it was time to change the oil, it was out of oil. We had to constantly put oil in this car about 1.5 to 2.5 per month. Now, we must replace this engine and pay 14k? HELP!!!!!
Corrective Action:
The component which failed was the engine. This engine has been burning oil from the day in which we bought it. This engine puts everyone at risk because it failed in the middle of traffic, and We could have been hit by oncoming traffic. The problem could not be reproduced because the engine tied up in the middle of the road. We had the vehicle towed to the dealer who said it was not covered under the warranty due to abuse. The oil had been changed at the proper intervals, and we are sure the engine failed because it was a poorly made engine. This engine had exactly 69,993 miles when it tied up. We attempted to have it repaired at 54 thousand miles but the dealer said we need more money to check it out, but when they sold it they said the engine was covered. When we brought it in we asked for a loaner, but initially they refused. Three weeks later, we demanded a loaner as we happen to see the owner Steve Taylor at the customer service desk and he complied. After a month and a half without our car getting repaired they said we did not change the oil at the proper intervals, and said we need receipts for every oil change. We have a fully equipped auto shop in our steel-frame barn in which we replace engines for our Cars-for-Christ fundraiser program, and completed all the oil changes through our own mechanic. Before we could retrieve our purchase our oil purchase receipts they said, Hyundai will not replace this motor and it is not covered, we can put another engine in your car for 10,000 dollars. We still owe 14thousand on this car, and 4 thousand of that was for the 2017 Sonata which we bought that failed and we had to trade that to buy this 2020 Elantra. I have read all the complaints on these engines and they are OIL BURNERS. We put full synthetic oil in this engine and before it was time to change the oil, it was out of oil. We had to constantly put oil in this car about 1.5 to 2.5 per month. Now, we must replace this engine and pay 14k? HELP!!!!!
Additional Notes:
The component which failed was the engine. This engine has been burning oil from the day in which we bought it. This engine puts everyone at risk because it failed in the middle of traffic, and We could have been hit by oncoming traffic. The problem could not be reproduced because the engine tied up in the middle of the road. We had the vehicle towed to the dealer who said it was not covered under the warranty due to abuse. The oil had been changed at the proper intervals, and we are sure the engine failed because it was a poorly made engine. This engine had exactly 69,993 miles when it tied up. We attempted to have it repaired at 54 thousand miles but the dealer said we need more money to check it out, but when they sold it they said the engine was covered. When we brought it in we asked for a loaner, but initially they refused. Three weeks later, we demanded a loaner as we happen to see the owner Steve Taylor at the customer service desk and he complied. After a month and a half without our car getting repaired they said we did not change the oil at the proper intervals, and said we need receipts for every oil change. We have a fully equipped auto shop in our steel-frame barn in which we replace engines for our Cars-for-Christ fundraiser program, and completed all the oil changes through our own mechanic. Before we could retrieve our purchase our oil purchase receipts they said, Hyundai will not replace this motor and it is not covered, we can put another engine in your car for 10,000 dollars. We still owe 14thousand on this car, and 4 thousand of that was for the 2017 Sonata which we bought that failed and we had to trade that to buy this 2020 Elantra. I have read all the complaints on these engines and they are OIL BURNERS. We put full synthetic oil in this engine and before it was time to change the oil, it was out of oil. We had to constantly put oil in this car about 1.5 to 2.5 per month. Now, we must replace this engine and pay 14k? HELP!!!!!
Mfg Campaign: 11585735
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Corrective Action:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Additional Notes:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Mfg Campaign: 11585012
Recall Date: Apr 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Corrective Action:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Additional Notes:
THIS VEHICLE RECENTLY HAD A NEW ENGINE AND NEW TRANSMISSION INSTALLED INTO IT IN FEBRUARY OF THIS YEAR. LESS THAN 10K MILES ON IT. THE ENGINE LIGHT CAME ON ON 4/12/2024 AND I TOOK IT BACK TO THE DEALER IMMEDIATELY. THEY CALLED ME ON 4/15/2024 STATING THAT THEIR ENGINEERS AND TECHS HAD HAD PROBLEMS ON THE TRANSMISSION RECENTLY INSTALLED ON IT DUE TO MANUFACTURING AND/OR FAULTY PARTS, AND TO REPLACE THAT TRANSMISSION WITH A NEW ONE. STILL WAITING TO GET THE VEHICLE BACK AT THIS POINT IN TIME.
Mfg Campaign: 11585012
Recall Date: Apr 24, 2024
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