Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving on the interstate the collision avoidance system will falsely trigger around 5% of the times going under overpasses or road signs. The vehicle rapidly decelerates using regenerative braking.
Corrective Action:
When driving on the interstate the collision avoidance system will falsely trigger around 5% of the times going under overpasses or road signs. The vehicle rapidly decelerates using regenerative braking.
Additional Notes:
When driving on the interstate the collision avoidance system will falsely trigger around 5% of the times going under overpasses or road signs. The vehicle rapidly decelerates using regenerative braking.
Mfg Campaign: 11511680
Recall Date: Mar 13, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Corrective Action:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Additional Notes:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Mfg Campaign: 11511391
Recall Date: Mar 12, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Corrective Action:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Additional Notes:
I was driving to my parents house when suddenly a message popped up on my driver screen saying that the electrical system has a problem. Driving a little more to reach my parents house and it starts saying to stop and check power supply. We ended up making it to my parents house and decided that it was unsafe to drive anymore with the error message going off. I called a tow truck to tow it back to our dealership in Fremont. When the tow came, I thought we could drive it on the bed but turns out the vehicle wouldn't start. We jumped the 12V battery and found that we could put it in neutral and somewhat drive it until it drained the external battery used to jump the 12V battery. With the car stuck halfway on the bed, we managed to put it in neutral and pull the car up using the tow's harness. Took it to the dealer and after a few days they said a fuse blew and that something called the ICCU was bad and needed to be replaced.
Mfg Campaign: 11511391
Recall Date: Mar 12, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Charging with level 2 / 240 vac charger stops frequently after 5 months of ownership. Car will not complete charge. Seeing on message boards that this is common problem with this model.
Corrective Action:
Charging with level 2 / 240 vac charger stops frequently after 5 months of ownership. Car will not complete charge. Seeing on message boards that this is common problem with this model.
Additional Notes:
Charging with level 2 / 240 vac charger stops frequently after 5 months of ownership. Car will not complete charge. Seeing on message boards that this is common problem with this model.
Mfg Campaign: 11510901
Recall Date: Mar 8, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is 13 months old, 13,xxx miles. Driving car at 60mph we heard a bang from the rear of the car and lost power almost immediately. Car displayed warning "Check Electrical Vehicle System." We shut it off, then restarted in limp home mode, warning now said "Stop Vehicle and Check Power Supply." We then turned off the heater and the car got to 55MPH and I could get the 5 miles back to home. The 12 volt batter no longer charges, the car will not accept a Level 2 charge. IT was towed to Hyundai for repairs. Research suggests that the Integrated Charge Circuit Unit (ICCU) and the accompanying 450V/40 AMP fuse are both bad.
Corrective Action:
Car is 13 months old, 13,xxx miles. Driving car at 60mph we heard a bang from the rear of the car and lost power almost immediately. Car displayed warning "Check Electrical Vehicle System." We shut it off, then restarted in limp home mode, warning now said "Stop Vehicle and Check Power Supply." We then turned off the heater and the car got to 55MPH and I could get the 5 miles back to home. The 12 volt batter no longer charges, the car will not accept a Level 2 charge. IT was towed to Hyundai for repairs. Research suggests that the Integrated Charge Circuit Unit (ICCU) and the accompanying 450V/40 AMP fuse are both bad.
Additional Notes:
Car is 13 months old, 13,xxx miles. Driving car at 60mph we heard a bang from the rear of the car and lost power almost immediately. Car displayed warning "Check Electrical Vehicle System." We shut it off, then restarted in limp home mode, warning now said "Stop Vehicle and Check Power Supply." We then turned off the heater and the car got to 55MPH and I could get the 5 miles back to home. The 12 volt batter no longer charges, the car will not accept a Level 2 charge. IT was towed to Hyundai for repairs. Research suggests that the Integrated Charge Circuit Unit (ICCU) and the accompanying 450V/40 AMP fuse are both bad.
Mfg Campaign: 11510146
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Corrective Action:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Additional Notes:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Mfg Campaign: 11509793
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Corrective Action:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Additional Notes:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Mfg Campaign: 11509793
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Corrective Action:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Additional Notes:
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue.
Mfg Campaign: 11509793
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Corrective Action:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Additional Notes:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Mfg Campaign: 11509814
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Corrective Action:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Additional Notes:
We were driving vehicle on a neighborhood street with a speed limit of 45 miles per hour. When we got a "High voltage fault warning" from the car. I continued to drive about 10 second more and got a second warning. A different series of warnings appeared the last one being "please pull over and check your electrical system". We pulled into a neighborhood street, turned off the car. We decided to try to make it home which was less than 1/2 mile. Once I restarted the car, both messages cycled through the dashboard. Then the car lost the ability to accelerate past 25 miles per hour, no matter how much I stepped on the throttle.
Mfg Campaign: 11509814
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was doing a 3-point turn in the driveway, and heard a pop sound from under the rear seats. A warning light came on in the dash, after a little bit of time the warning changed into an error that stated pull the car over and do not drive. OBD sensor reported codes P1A90 and P0C17. Car also went into "turtle" mode preventing it from being driven normally. Had it towed to the dealership, but took 2 weeks for them to inspect it. Once they got to it, they quickly determined it was a blown high-voltage fuse, and a fault in the ICCU (integrated charging control unit). Was told there is a national backorder on the ICCU and no ETA on delivery. I was also told I am one of three Ioniq 5s waiting for a new ICCU. I've seen many reports online of many Ioniq 5s having this same issue, and very long wait times for ICCU replacements.
Corrective Action:
I was doing a 3-point turn in the driveway, and heard a pop sound from under the rear seats. A warning light came on in the dash, after a little bit of time the warning changed into an error that stated pull the car over and do not drive. OBD sensor reported codes P1A90 and P0C17. Car also went into "turtle" mode preventing it from being driven normally. Had it towed to the dealership, but took 2 weeks for them to inspect it. Once they got to it, they quickly determined it was a blown high-voltage fuse, and a fault in the ICCU (integrated charging control unit). Was told there is a national backorder on the ICCU and no ETA on delivery. I was also told I am one of three Ioniq 5s waiting for a new ICCU. I've seen many reports online of many Ioniq 5s having this same issue, and very long wait times for ICCU replacements.
Additional Notes:
I was doing a 3-point turn in the driveway, and heard a pop sound from under the rear seats. A warning light came on in the dash, after a little bit of time the warning changed into an error that stated pull the car over and do not drive. OBD sensor reported codes P1A90 and P0C17. Car also went into "turtle" mode preventing it from being driven normally. Had it towed to the dealership, but took 2 weeks for them to inspect it. Once they got to it, they quickly determined it was a blown high-voltage fuse, and a fault in the ICCU (integrated charging control unit). Was told there is a national backorder on the ICCU and no ETA on delivery. I was also told I am one of three Ioniq 5s waiting for a new ICCU. I've seen many reports online of many Ioniq 5s having this same issue, and very long wait times for ICCU replacements.
Mfg Campaign: 11509852
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Heard a "pop" sound and the car shortly after said "Check EV system." A few minutes later the car beeped loudly said "Stop vehicle and check power supply." A ODB scanner reported a P1A9096 code. This issue makes the vehicle inoperable with little warning.
Corrective Action:
Heard a "pop" sound and the car shortly after said "Check EV system." A few minutes later the car beeped loudly said "Stop vehicle and check power supply." A ODB scanner reported a P1A9096 code. This issue makes the vehicle inoperable with little warning.
Additional Notes:
Heard a "pop" sound and the car shortly after said "Check EV system." A few minutes later the car beeped loudly said "Stop vehicle and check power supply." A ODB scanner reported a P1A9096 code. This issue makes the vehicle inoperable with little warning.
Mfg Campaign: 11509776
Recall Date: Mar 1, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car suddenly cut speed to 20mph while traveling at around 40mph. No matter how hard I pressed on the accelerator, it did not go over over 20mph. The dashboard also said speed limited to 20mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal. Luckily there were no other cars around so I could safely pull over. This could had been disastrous if it cuts speed again when I’m driving at 65mph on a busy freeway. I feel unsafe operating this vehicle because I’m afraid this will happen again in the near future.
Corrective Action:
The car suddenly cut speed to 20mph while traveling at around 40mph. No matter how hard I pressed on the accelerator, it did not go over over 20mph. The dashboard also said speed limited to 20mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal. Luckily there were no other cars around so I could safely pull over. This could had been disastrous if it cuts speed again when I’m driving at 65mph on a busy freeway. I feel unsafe operating this vehicle because I’m afraid this will happen again in the near future.
Additional Notes:
The car suddenly cut speed to 20mph while traveling at around 40mph. No matter how hard I pressed on the accelerator, it did not go over over 20mph. The dashboard also said speed limited to 20mph. I had to pull over on the side of the road. Turn off the ignition. Then turned it back on. Then the car resumed to operate as normal. Luckily there were no other cars around so I could safely pull over. This could had been disastrous if it cuts speed again when I’m driving at 65mph on a busy freeway. I feel unsafe operating this vehicle because I’m afraid this will happen again in the near future.
Mfg Campaign: 11509784
Recall Date: Mar 1, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Mfg Campaign: 11508521
Recall Date: Feb 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving 59 MPH, a warning message advising to stop the vehicle due to low battery was displayed; however, the main battery was fully charged. The instrument panel lights turned off and the vehicle decelerated to 23 MPH. The contact veered to the right lane. While driving to the dealer, the vehicle stalled. The vehicle was towed to the dealer, where the Integrated Charging Control Unit (ICCU) assist, and the high voltage fuse were upgraded. Additionally, the battery was replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure and informed the contact they could not provide vehicle rental assistance because the dealer was unwilling to assist. The failure mileage was approximately 28,000.
Mfg Campaign: 11508521
Recall Date: Feb 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When charging the vehicle using a level 2 charger, the charging system will often trip for unknown reasons. This can happen after 1 hour or after many hours of charging. If using specific chargers, the charging will restart after a 10 second delay and oftentimes the car will continue to trip and start recharging multiple times. This can lead to heating up of the charging cord and potentially tripping the main breaker feeding the charger. In the car you can change the charging current from maximum to reduced to minimum. The issue appears to happen mostly on maximum and reduced charge, but has not happened on minimum yet. The issue is reproducible on multiple level 2 chargers and appears to be a common issue across numerous other owners. I have attempted to have the dealership investigate, but they are too new and or ignorant to electric vehicles that they won't take my advice on how to reproduce the issue and thus have not been any help. This issue is not related to DC charging which leads me to believe it's either electrical pin related or an issue with the AC to DC converter on the car. Besides, not getting the full use of the car I paid for, this issue can leave a user stranded if the charger fails to charge the car when expected, but also could be a potential fire hazard with the excessive heating of the charging module and associated charging cords. In the attached photos you can see how often the car charging will trip as I get a notification in my phone app each time it stops charging. If you're inside the car watching the dashboard when this happens, it will flash check EV system very briefly while it trips and restarts. No actual codes are thrown though.
Corrective Action:
When charging the vehicle using a level 2 charger, the charging system will often trip for unknown reasons. This can happen after 1 hour or after many hours of charging. If using specific chargers, the charging will restart after a 10 second delay and oftentimes the car will continue to trip and start recharging multiple times. This can lead to heating up of the charging cord and potentially tripping the main breaker feeding the charger. In the car you can change the charging current from maximum to reduced to minimum. The issue appears to happen mostly on maximum and reduced charge, but has not happened on minimum yet. The issue is reproducible on multiple level 2 chargers and appears to be a common issue across numerous other owners. I have attempted to have the dealership investigate, but they are too new and or ignorant to electric vehicles that they won't take my advice on how to reproduce the issue and thus have not been any help. This issue is not related to DC charging which leads me to believe it's either electrical pin related or an issue with the AC to DC converter on the car. Besides, not getting the full use of the car I paid for, this issue can leave a user stranded if the charger fails to charge the car when expected, but also could be a potential fire hazard with the excessive heating of the charging module and associated charging cords. In the attached photos you can see how often the car charging will trip as I get a notification in my phone app each time it stops charging. If you're inside the car watching the dashboard when this happens, it will flash check EV system very briefly while it trips and restarts. No actual codes are thrown though.
Additional Notes:
When charging the vehicle using a level 2 charger, the charging system will often trip for unknown reasons. This can happen after 1 hour or after many hours of charging. If using specific chargers, the charging will restart after a 10 second delay and oftentimes the car will continue to trip and start recharging multiple times. This can lead to heating up of the charging cord and potentially tripping the main breaker feeding the charger. In the car you can change the charging current from maximum to reduced to minimum. The issue appears to happen mostly on maximum and reduced charge, but has not happened on minimum yet. The issue is reproducible on multiple level 2 chargers and appears to be a common issue across numerous other owners. I have attempted to have the dealership investigate, but they are too new and or ignorant to electric vehicles that they won't take my advice on how to reproduce the issue and thus have not been any help. This issue is not related to DC charging which leads me to believe it's either electrical pin related or an issue with the AC to DC converter on the car. Besides, not getting the full use of the car I paid for, this issue can leave a user stranded if the charger fails to charge the car when expected, but also could be a potential fire hazard with the excessive heating of the charging module and associated charging cords. In the attached photos you can see how often the car charging will trip as I get a notification in my phone app each time it stops charging. If you're inside the car watching the dashboard when this happens, it will flash check EV system very briefly while it trips and restarts. No actual codes are thrown though.
Mfg Campaign: 11508264
Recall Date: Feb 21, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I got the new update for my car from dealership, didn't know it effect ego mode, it's really lagging any power, need push accelerator all the way down to get any power, danger for left turn, please look into this thanks.
Corrective Action:
I got the new update for my car from dealership, didn't know it effect ego mode, it's really lagging any power, need push accelerator all the way down to get any power, danger for left turn, please look into this thanks.
Additional Notes:
I got the new update for my car from dealership, didn't know it effect ego mode, it's really lagging any power, need push accelerator all the way down to get any power, danger for left turn, please look into this thanks.
Mfg Campaign: 11508112
Recall Date: Feb 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On February 6, 2023 at approximately 9:50 a.m. I was driving my Hyundai Ioniq 5 SEL northbound on CA Highway 135, Santa Maria, when I heard a loud pop coming from my car. Within a few seconds my car lost speed rapidly, from 55 mph to 25 then a second later 22 mph . I tried to accelerate - there was no response - the car maintained the 22 mph. A message appeared on the right side of the dash board in an orange circle “check vehicle system” with a small upside down triangle with letters EV also inside this circle and a “small orange battery” picture showed on the left. I drove the car onto the shoulder of the road and with my hazard lights blinking, drove a half block making a right hand turn onto Miller Street to get off the Highway. I entered CHC Medical Building’s parking lot. Immediately upon entering the parking lot, my car stopped dead, before I had a chance to pull into a parking space. My car was now blocking cars coming in and out of the parking lot. I called Roadside Assistance and reported the above, the time was approximately 10:19 a.m. A tow truck (AAA) was requested by Roadside Assistance. After my conversation with Roadside Assistance, I turned the car on again and got power briefly - I moved the car into a stall space and waited. My car arrived at the Hyundai SLO dealership shortly before noon. The ICCU and fuse failed, and replacements have been ordered but the ETA is unknown Abrupt loss of speed was very unsafe
Corrective Action:
On February 6, 2023 at approximately 9:50 a.m. I was driving my Hyundai Ioniq 5 SEL northbound on CA Highway 135, Santa Maria, when I heard a loud pop coming from my car. Within a few seconds my car lost speed rapidly, from 55 mph to 25 then a second later 22 mph . I tried to accelerate - there was no response - the car maintained the 22 mph. A message appeared on the right side of the dash board in an orange circle “check vehicle system” with a small upside down triangle with letters EV also inside this circle and a “small orange battery” picture showed on the left. I drove the car onto the shoulder of the road and with my hazard lights blinking, drove a half block making a right hand turn onto Miller Street to get off the Highway. I entered CHC Medical Building’s parking lot. Immediately upon entering the parking lot, my car stopped dead, before I had a chance to pull into a parking space. My car was now blocking cars coming in and out of the parking lot. I called Roadside Assistance and reported the above, the time was approximately 10:19 a.m. A tow truck (AAA) was requested by Roadside Assistance. After my conversation with Roadside Assistance, I turned the car on again and got power briefly - I moved the car into a stall space and waited. My car arrived at the Hyundai SLO dealership shortly before noon. The ICCU and fuse failed, and replacements have been ordered but the ETA is unknown Abrupt loss of speed was very unsafe
Additional Notes:
On February 6, 2023 at approximately 9:50 a.m. I was driving my Hyundai Ioniq 5 SEL northbound on CA Highway 135, Santa Maria, when I heard a loud pop coming from my car. Within a few seconds my car lost speed rapidly, from 55 mph to 25 then a second later 22 mph . I tried to accelerate - there was no response - the car maintained the 22 mph. A message appeared on the right side of the dash board in an orange circle “check vehicle system” with a small upside down triangle with letters EV also inside this circle and a “small orange battery” picture showed on the left. I drove the car onto the shoulder of the road and with my hazard lights blinking, drove a half block making a right hand turn onto Miller Street to get off the Highway. I entered CHC Medical Building’s parking lot. Immediately upon entering the parking lot, my car stopped dead, before I had a chance to pull into a parking space. My car was now blocking cars coming in and out of the parking lot. I called Roadside Assistance and reported the above, the time was approximately 10:19 a.m. A tow truck (AAA) was requested by Roadside Assistance. After my conversation with Roadside Assistance, I turned the car on again and got power briefly - I moved the car into a stall space and waited. My car arrived at the Hyundai SLO dealership shortly before noon. The ICCU and fuse failed, and replacements have been ordered but the ETA is unknown Abrupt loss of speed was very unsafe
Mfg Campaign: 11507303
Recall Date: Feb 14, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car randomly drains the 12v battery. Twice it wouldn’t turn on when I had appointments to go to. The dealership service department has had my car since 10/27/22. They’ve replaced a bunch of parts & can’t fix the issue. I would occasionally get battery discharge warning messages when starting the car.
Corrective Action:
The car randomly drains the 12v battery. Twice it wouldn’t turn on when I had appointments to go to. The dealership service department has had my car since 10/27/22. They’ve replaced a bunch of parts & can’t fix the issue. I would occasionally get battery discharge warning messages when starting the car.
Additional Notes:
The car randomly drains the 12v battery. Twice it wouldn’t turn on when I had appointments to go to. The dealership service department has had my car since 10/27/22. They’ve replaced a bunch of parts & can’t fix the issue. I would occasionally get battery discharge warning messages when starting the car.
Mfg Campaign: 11504581
Recall Date: Jan 30, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on the highway using advanced highway assist and the car became completely unresponsive. I was traveling 75mph on a major highway with a semi behind me and one to my right in the slow lane. The car stopped accelerating and I was unable to resume driving. I was forced to coast to a stop on the side of the highway. I had my daughter with me and were I not able to safely maneuver between the semi trucks, we could have been killed or seriosuly injured in a high speed crash.
Corrective Action:
I was driving on the highway using advanced highway assist and the car became completely unresponsive. I was traveling 75mph on a major highway with a semi behind me and one to my right in the slow lane. The car stopped accelerating and I was unable to resume driving. I was forced to coast to a stop on the side of the highway. I had my daughter with me and were I not able to safely maneuver between the semi trucks, we could have been killed or seriosuly injured in a high speed crash.
Additional Notes:
I was driving on the highway using advanced highway assist and the car became completely unresponsive. I was traveling 75mph on a major highway with a semi behind me and one to my right in the slow lane. The car stopped accelerating and I was unable to resume driving. I was forced to coast to a stop on the side of the highway. I had my daughter with me and were I not able to safely maneuver between the semi trucks, we could have been killed or seriosuly injured in a high speed crash.
Mfg Campaign: 11503875
Recall Date: Jan 26, 2023
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