Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 253 (H), 017G (G)
Recall Date: Feb 1, 2024
Consumer Complaints
382 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Failure of the Vehicle Power Supply system. ICCU failure. Car was alerting and would not go over 24mph. This is the result of a recall that I had already brought in the vehicle for in April, but they only performed a Pass/Fail test and at the time it "passed" so they didn't replace the ICCU and fuse that is required to be replaced. Two months later the car died, had to be towed and now has been at the dealership for two weeks already - 17waiting for the parts to come in. This is ridiculous because Hyundai is aware of this problem and is not fixing the issue, merely kicking the can down the road and then stranding owners for weeks without their vehicles. Unacceptable.
Corrective Action:
Failure of the Vehicle Power Supply system. ICCU failure. Car was alerting and would not go over 24mph. This is the result of a recall that I had already brought in the vehicle for in April, but they only performed a Pass/Fail test and at the time it "passed" so they didn't replace the ICCU and fuse that is required to be replaced. Two months later the car died, had to be towed and now has been at the dealership for two weeks already - 17waiting for the parts to come in. This is ridiculous because Hyundai is aware of this problem and is not fixing the issue, merely kicking the can down the road and then stranding owners for weeks without their vehicles. Unacceptable.
Additional Notes:
Failure of the Vehicle Power Supply system. ICCU failure. Car was alerting and would not go over 24mph. This is the result of a recall that I had already brought in the vehicle for in April, but they only performed a Pass/Fail test and at the time it "passed" so they didn't replace the ICCU and fuse that is required to be replaced. Two months later the car died, had to be towed and now has been at the dealership for two weeks already - 17waiting for the parts to come in. This is ridiculous because Hyundai is aware of this problem and is not fixing the issue, merely kicking the can down the road and then stranding owners for weeks without their vehicles. Unacceptable.
Mfg Campaign: 11596262
Recall Date: Jun 24, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Corrective Action:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Additional Notes:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Mfg Campaign: 11594992
Recall Date: Jun 18, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Corrective Action:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Additional Notes:
When parking in a supermarket parking lot I slowly approached the space while braking. As I turned left into the space and released the brake pedal to allow the car to slowly roll into the space as I always do, the car surged as if someone floored the accelerator. I veered left to avoid a head on collision with the parked car facing me and went diagonally between the right front fender of that car and the left front fender of the car parked in the space to my left. I sideswiped both sides of my car and damaged the front fenders of both cars before I was able to apply the brake and bring the car to a stop. There was a mother with her two young children loading groceries into the car in front of me. Fortunately I avoided hitting anyone, but the witnessed the accident. I was in shock. My car suffered $25 in damages. There is absolutely no way I accidentally applied the accelerator, and if I had I would never have floored it! The car malfunctioned. I reported this incident to Hyundai also. They supposedly were sending someone to inspect the car at the auto body repair center.
Mfg Campaign: 11594992
Recall Date: Jun 18, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Latest recall had been applied, 2 weeks later a dead 12V. New one put in and 4 weeks later a pop and an immediate pull over vehicle charging system needs inspected. ICCU failure.
Corrective Action:
Latest recall had been applied, 2 weeks later a dead 12V. New one put in and 4 weeks later a pop and an immediate pull over vehicle charging system needs inspected. ICCU failure.
Additional Notes:
Latest recall had been applied, 2 weeks later a dead 12V. New one put in and 4 weeks later a pop and an immediate pull over vehicle charging system needs inspected. ICCU failure.
Mfg Campaign: 11594696
Recall Date: Jun 16, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle's charging port appears to be overheating to the point that thermal throttling is occurring when attempting to charge. This issue first occurred in mid-May of 2024. Vehicle charged as normal before then. Vehicle was serviced by dealership for this issue on 05/29/2024. A software update was applied that did not solve the problem. In an attempt to find updates on this problem, I contacted Hyundai Customer Care by phone on 05/30/2024. Hyundai Customer Care agent read a scripted response that was first released to the public in 20203 and advised to wait for an unknown amount of time for an unknown fix which may or may not come to pass. Hyundai Customer Care had no updates more recent than the 2023 release from which the Customer Care agent read. This appears to be a known issue with no actual fix available to the customer and no ETA on when such a fix might be released.
Corrective Action:
Vehicle's charging port appears to be overheating to the point that thermal throttling is occurring when attempting to charge. This issue first occurred in mid-May of 2024. Vehicle charged as normal before then. Vehicle was serviced by dealership for this issue on 05/29/2024. A software update was applied that did not solve the problem. In an attempt to find updates on this problem, I contacted Hyundai Customer Care by phone on 05/30/2024. Hyundai Customer Care agent read a scripted response that was first released to the public in 20203 and advised to wait for an unknown amount of time for an unknown fix which may or may not come to pass. Hyundai Customer Care had no updates more recent than the 2023 release from which the Customer Care agent read. This appears to be a known issue with no actual fix available to the customer and no ETA on when such a fix might be released.
Additional Notes:
Vehicle's charging port appears to be overheating to the point that thermal throttling is occurring when attempting to charge. This issue first occurred in mid-May of 2024. Vehicle charged as normal before then. Vehicle was serviced by dealership for this issue on 05/29/2024. A software update was applied that did not solve the problem. In an attempt to find updates on this problem, I contacted Hyundai Customer Care by phone on 05/30/2024. Hyundai Customer Care agent read a scripted response that was first released to the public in 20203 and advised to wait for an unknown amount of time for an unknown fix which may or may not come to pass. Hyundai Customer Care had no updates more recent than the 2023 release from which the Customer Care agent read. This appears to be a known issue with no actual fix available to the customer and no ETA on when such a fix might be released.
Mfg Campaign: 11591547
Recall Date: May 30, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
[XXX] - Took Hyundai IONIQ 5 to All Star Hyundai Pittsburg for servicing and recall issue. [XXX]: Saw an error reading CHECK ELECTRIC VEHICLE SYSTEM! on the IONIQ 5, after which a BlueLink rep was connected and stated I needed to take the car to a dealership ASAP. No appt available until July so advised to take car back to All Star. Called All Star and spoke to Josh who said there were no appts until [XXX]. Arrived All Star 9:15. I stayed until 3:15 with a lot of back and forth on diagnostics, warranty, how long for repair etc. Called Hyundai Customer Care and spoke Stephen who said the car was purchased less than a year and it would be under warranty for repair. I spoke to David, Manager All Star, who said he does not know when the diagnostics will be complete/ when car would be ready. Told me to go to Enterprise and get a rental at my own expense. Went to Enterprise Pittsburg in an Uber paid for by All Star. When I got there no cars available. Called All Star multiple times NO ANSWER. Took an Uber back to All Star to retrieve items in car and took Uber home at my own expense. Wednesday, went to Enterprise to obtain rental at my own expense and returned to All Star. They said they were waiting on Rep to further review the car. Today is May 28th and my right knee is now very painful and irritated from driving the rental as the 1st one had broken drivers seat and the 2nd one is still too low. I have spoken to All Star and Hyundai Customer Care to please provide a car rental similar to IONIQ 5 and I have received no assistance. I have spent almost $2000 on Ubers, rentals and gas. Hyundai still has not covered my rental expenses. I have spoken to approximately 16 reps of these companies and have received very few call backs or assistance. Today I called Hyundai Motor Finance to discuss monthly payments for a non-working car at All Star and was transferred and placed on a lengthy hold. No one returned to the phone call. I am seeking your immediate assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
[XXX] - Took Hyundai IONIQ 5 to All Star Hyundai Pittsburg for servicing and recall issue. [XXX]: Saw an error reading CHECK ELECTRIC VEHICLE SYSTEM! on the IONIQ 5, after which a BlueLink rep was connected and stated I needed to take the car to a dealership ASAP. No appt available until July so advised to take car back to All Star. Called All Star and spoke to Josh who said there were no appts until [XXX]. Arrived All Star 9:15. I stayed until 3:15 with a lot of back and forth on diagnostics, warranty, how long for repair etc. Called Hyundai Customer Care and spoke Stephen who said the car was purchased less than a year and it would be under warranty for repair. I spoke to David, Manager All Star, who said he does not know when the diagnostics will be complete/ when car would be ready. Told me to go to Enterprise and get a rental at my own expense. Went to Enterprise Pittsburg in an Uber paid for by All Star. When I got there no cars available. Called All Star multiple times NO ANSWER. Took an Uber back to All Star to retrieve items in car and took Uber home at my own expense. Wednesday, went to Enterprise to obtain rental at my own expense and returned to All Star. They said they were waiting on Rep to further review the car. Today is May 28th and my right knee is now very painful and irritated from driving the rental as the 1st one had broken drivers seat and the 2nd one is still too low. I have spoken to All Star and Hyundai Customer Care to please provide a car rental similar to IONIQ 5 and I have received no assistance. I have spent almost $2000 on Ubers, rentals and gas. Hyundai still has not covered my rental expenses. I have spoken to approximately 16 reps of these companies and have received very few call backs or assistance. Today I called Hyundai Motor Finance to discuss monthly payments for a non-working car at All Star and was transferred and placed on a lengthy hold. No one returned to the phone call. I am seeking your immediate assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
[XXX] - Took Hyundai IONIQ 5 to All Star Hyundai Pittsburg for servicing and recall issue. [XXX]: Saw an error reading CHECK ELECTRIC VEHICLE SYSTEM! on the IONIQ 5, after which a BlueLink rep was connected and stated I needed to take the car to a dealership ASAP. No appt available until July so advised to take car back to All Star. Called All Star and spoke to Josh who said there were no appts until [XXX]. Arrived All Star 9:15. I stayed until 3:15 with a lot of back and forth on diagnostics, warranty, how long for repair etc. Called Hyundai Customer Care and spoke Stephen who said the car was purchased less than a year and it would be under warranty for repair. I spoke to David, Manager All Star, who said he does not know when the diagnostics will be complete/ when car would be ready. Told me to go to Enterprise and get a rental at my own expense. Went to Enterprise Pittsburg in an Uber paid for by All Star. When I got there no cars available. Called All Star multiple times NO ANSWER. Took an Uber back to All Star to retrieve items in car and took Uber home at my own expense. Wednesday, went to Enterprise to obtain rental at my own expense and returned to All Star. They said they were waiting on Rep to further review the car. Today is May 28th and my right knee is now very painful and irritated from driving the rental as the 1st one had broken drivers seat and the 2nd one is still too low. I have spoken to All Star and Hyundai Customer Care to please provide a car rental similar to IONIQ 5 and I have received no assistance. I have spent almost $2000 on Ubers, rentals and gas. Hyundai still has not covered my rental expenses. I have spoken to approximately 16 reps of these companies and have received very few call backs or assistance. Today I called Hyundai Motor Finance to discuss monthly payments for a non-working car at All Star and was transferred and placed on a lengthy hold. No one returned to the phone call. I am seeking your immediate assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11591177
Recall Date: May 28, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
My car has 16000 miles and originally came with this exact tire brand. Apparently, because I drive an electric vehicle the tires have sound dampening foam on the inside of them. They are supposed to break down slowly with time however the last four months I have had two incidents where the foam became unglued from the rest of the tire, balled up, and caused a huge amount of shake in the car as I drove at speed 60 mph or higher. It did not affect low speeds. This is a safety hazard. The first time it occurred, I considered an outlier and Michigan did replace the tire. The second time it happened , only a few thousand miles later I asked that the foam be removed from the tire as I am concerned that this is a safety hazard moving forward. Michelin needs to have this tire recalled. I asked the Hyundai dealership if other ionic five drivers with the same tires had come in with the same issues. They said absolutely we see it every day. Why is this tire still on the road. I reached out to Michelin and they Refused to refer me onto anybody to discuss this further. They also refused to pay for the foam removal process. That is why I’ve decided to involve you. Please feel free to contact me at [XXX] to discuss further. Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car has 16000 miles and originally came with this exact tire brand. Apparently, because I drive an electric vehicle the tires have sound dampening foam on the inside of them. They are supposed to break down slowly with time however the last four months I have had two incidents where the foam became unglued from the rest of the tire, balled up, and caused a huge amount of shake in the car as I drove at speed 60 mph or higher. It did not affect low speeds. This is a safety hazard. The first time it occurred, I considered an outlier and Michigan did replace the tire. The second time it happened , only a few thousand miles later I asked that the foam be removed from the tire as I am concerned that this is a safety hazard moving forward. Michelin needs to have this tire recalled. I asked the Hyundai dealership if other ionic five drivers with the same tires had come in with the same issues. They said absolutely we see it every day. Why is this tire still on the road. I reached out to Michelin and they Refused to refer me onto anybody to discuss this further. They also refused to pay for the foam removal process. That is why I’ve decided to involve you. Please feel free to contact me at [XXX] to discuss further. Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car has 16000 miles and originally came with this exact tire brand. Apparently, because I drive an electric vehicle the tires have sound dampening foam on the inside of them. They are supposed to break down slowly with time however the last four months I have had two incidents where the foam became unglued from the rest of the tire, balled up, and caused a huge amount of shake in the car as I drove at speed 60 mph or higher. It did not affect low speeds. This is a safety hazard. The first time it occurred, I considered an outlier and Michigan did replace the tire. The second time it happened , only a few thousand miles later I asked that the foam be removed from the tire as I am concerned that this is a safety hazard moving forward. Michelin needs to have this tire recalled. I asked the Hyundai dealership if other ionic five drivers with the same tires had come in with the same issues. They said absolutely we see it every day. Why is this tire still on the road. I reached out to Michelin and they Refused to refer me onto anybody to discuss this further. They also refused to pay for the foam removal process. That is why I’ve decided to involve you. Please feel free to contact me at [XXX] to discuss further. Thank you for your consideration, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590263
Recall Date: May 22, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The integrated control unit (ICCU) failed immediately after getting the safety recall software installation. Recall maintenance that morning, ICCU failed that afternoon. Heard an audible pop and then multiple warnings went off. Fortunately I was in a location where I could pull over safely, and in a location where I could get help easily.
Corrective Action:
The integrated control unit (ICCU) failed immediately after getting the safety recall software installation. Recall maintenance that morning, ICCU failed that afternoon. Heard an audible pop and then multiple warnings went off. Fortunately I was in a location where I could pull over safely, and in a location where I could get help easily.
Additional Notes:
The integrated control unit (ICCU) failed immediately after getting the safety recall software installation. Recall maintenance that morning, ICCU failed that afternoon. Heard an audible pop and then multiple warnings went off. Fortunately I was in a location where I could pull over safely, and in a location where I could get help easily.
Mfg Campaign: 11589182
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on hwy with 80% charge when we left the house. Loud pop, and complete loss of power in a very dangerous portion of a highway with our baby in the backseat. Almost not able to control vehicle to side of road
Corrective Action:
Driving on hwy with 80% charge when we left the house. Loud pop, and complete loss of power in a very dangerous portion of a highway with our baby in the backseat. Almost not able to control vehicle to side of road
Additional Notes:
Driving on hwy with 80% charge when we left the house. Loud pop, and complete loss of power in a very dangerous portion of a highway with our baby in the backseat. Almost not able to control vehicle to side of road
Mfg Campaign: 11588438
Recall Date: May 13, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the message "Stop Car - Check Power Supply" was displayed. The contact pulled over to the side of the road, and her husband met her at the location. The contact stated that after her husband restarted the vehicle, a message advising to drive was displayed. The contact stated while her husband was driving 30 MPH, the vehicle decelerated to 20 MPH and stalled. The contact's husband was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted and informed the contact that the earliest availability for the recall repair was June 10, 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to assist the contact in locating a dealer who had the part for the recall repair. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the message "Stop Car - Check Power Supply" was displayed. The contact pulled over to the side of the road, and her husband met her at the location. The contact stated that after her husband restarted the vehicle, a message advising to drive was displayed. The contact stated while her husband was driving 30 MPH, the vehicle decelerated to 20 MPH and stalled. The contact's husband was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted and informed the contact that the earliest availability for the recall repair was June 10, 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to assist the contact in locating a dealer who had the part for the recall repair. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the message "Stop Car - Check Power Supply" was displayed. The contact pulled over to the side of the road, and her husband met her at the location. The contact stated that after her husband restarted the vehicle, a message advising to drive was displayed. The contact stated while her husband was driving 30 MPH, the vehicle decelerated to 20 MPH and stalled. The contact's husband was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted and informed the contact that the earliest availability for the recall repair was June 10, 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to assist the contact in locating a dealer who had the part for the recall repair. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11588499
Recall Date: May 13, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Unexpected and uncontrollable shaking of steering while driving at speeds over 40mph
Corrective Action:
Unexpected and uncontrollable shaking of steering while driving at speeds over 40mph
Additional Notes:
Unexpected and uncontrollable shaking of steering while driving at speeds over 40mph
Mfg Campaign: 11588203
Recall Date: May 10, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12V battery died and vehicle not operable. Luckily vehicle was parked. This has recurred multiple times (3+) Issue has been confirmed by dealer. Not addressed yet. No warning lights of imminent problem
Corrective Action:
12V battery died and vehicle not operable. Luckily vehicle was parked. This has recurred multiple times (3+) Issue has been confirmed by dealer. Not addressed yet. No warning lights of imminent problem
Additional Notes:
12V battery died and vehicle not operable. Luckily vehicle was parked. This has recurred multiple times (3+) Issue has been confirmed by dealer. Not addressed yet. No warning lights of imminent problem
Mfg Campaign: 11585944
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
both the 12v battery and the ICCU failed while driving. The dashboard light gave us 1 minute to pull over before the battery system died and the car stopped fully dead. Needing towing to dealership service.
Corrective Action:
both the 12v battery and the ICCU failed while driving. The dashboard light gave us 1 minute to pull over before the battery system died and the car stopped fully dead. Needing towing to dealership service.
Additional Notes:
both the 12v battery and the ICCU failed while driving. The dashboard light gave us 1 minute to pull over before the battery system died and the car stopped fully dead. Needing towing to dealership service.
Mfg Campaign: 11585184
Recall Date: Apr 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ICCU failed post software update. Driving home and was suddenly alerted electrical vehicle systems were malfunctioning, and shortly following (1 or 2 minutes), the car flashed a new warning telling me to stop the vehicle. Had I been on a busy highway or a one lane street with low visibility, it would have put me and my wife in danger of being struck by other traffic. Luckily, I was very close to home so I drove home and did not drive the car for a few days. while researching what to do, I had read about the ICCU failure and my problems were similar. I called a tow truck to get it out to a dealer. When attempting to shift the card into drive or reverse, the car would not move. Dealer has determined that my ICCU is in fact bad and is currently in the shop being replaced. Unknown how long this will take.
Corrective Action:
ICCU failed post software update. Driving home and was suddenly alerted electrical vehicle systems were malfunctioning, and shortly following (1 or 2 minutes), the car flashed a new warning telling me to stop the vehicle. Had I been on a busy highway or a one lane street with low visibility, it would have put me and my wife in danger of being struck by other traffic. Luckily, I was very close to home so I drove home and did not drive the car for a few days. while researching what to do, I had read about the ICCU failure and my problems were similar. I called a tow truck to get it out to a dealer. When attempting to shift the card into drive or reverse, the car would not move. Dealer has determined that my ICCU is in fact bad and is currently in the shop being replaced. Unknown how long this will take.
Additional Notes:
ICCU failed post software update. Driving home and was suddenly alerted electrical vehicle systems were malfunctioning, and shortly following (1 or 2 minutes), the car flashed a new warning telling me to stop the vehicle. Had I been on a busy highway or a one lane street with low visibility, it would have put me and my wife in danger of being struck by other traffic. Luckily, I was very close to home so I drove home and did not drive the car for a few days. while researching what to do, I had read about the ICCU failure and my problems were similar. I called a tow truck to get it out to a dealer. When attempting to shift the card into drive or reverse, the car would not move. Dealer has determined that my ICCU is in fact bad and is currently in the shop being replaced. Unknown how long this will take.
Mfg Campaign: 11585217
Recall Date: Apr 25, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
Car bounce if at 62 MPH had dealership check balance and rear two tires could not balance. Dealership de-rimmed tires and found the inner foam has fallen or detached from the inside of tire causing. Resulting in foam moving around inside tire throwing g off balance.
Corrective Action:
Car bounce if at 62 MPH had dealership check balance and rear two tires could not balance. Dealership de-rimmed tires and found the inner foam has fallen or detached from the inside of tire causing. Resulting in foam moving around inside tire throwing g off balance.
Additional Notes:
Car bounce if at 62 MPH had dealership check balance and rear two tires could not balance. Dealership de-rimmed tires and found the inner foam has fallen or detached from the inside of tire causing. Resulting in foam moving around inside tire throwing g off balance.
Mfg Campaign: 11582089
Recall Date: Apr 10, 2024
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Corrective Action:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Additional Notes:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Mfg Campaign: 11582206
Recall Date: Apr 10, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Corrective Action:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Additional Notes:
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Mfg Campaign: 11582206
Recall Date: Apr 10, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
Sound deadening foam inside the tire delaminates and causes SEVERE wheel imbalance. This is a widespread issue on all the Hyundai Ioniq 5 forums with this tire. Mine cost me $300 and countless hours to diagnose. IT also severely impacted the cars handling and prevented the car from driving over 46mph (in my case), which is extremely dangerous on interstates. My local tire shop balanced the tires with the maximum allowed amount of weights, but then the vibration was still there at 59mph. The Hyundai dealer then diagnosed it and they charged me $180 to do a dynamic balance. According to their results, the tires were "bad" and needed to be replaced. I went to Costco to replace the tires at a cost of
Corrective Action:
Sound deadening foam inside the tire delaminates and causes SEVERE wheel imbalance. This is a widespread issue on all the Hyundai Ioniq 5 forums with this tire. Mine cost me $300 and countless hours to diagnose. IT also severely impacted the cars handling and prevented the car from driving over 46mph (in my case), which is extremely dangerous on interstates. My local tire shop balanced the tires with the maximum allowed amount of weights, but then the vibration was still there at 59mph. The Hyundai dealer then diagnosed it and they charged me $180 to do a dynamic balance. According to their results, the tires were "bad" and needed to be replaced. I went to Costco to replace the tires at a cost of
Additional Notes:
Sound deadening foam inside the tire delaminates and causes SEVERE wheel imbalance. This is a widespread issue on all the Hyundai Ioniq 5 forums with this tire. Mine cost me $300 and countless hours to diagnose. IT also severely impacted the cars handling and prevented the car from driving over 46mph (in my case), which is extremely dangerous on interstates. My local tire shop balanced the tires with the maximum allowed amount of weights, but then the vibration was still there at 59mph. The Hyundai dealer then diagnosed it and they charged me $180 to do a dynamic balance. According to their results, the tires were "bad" and needed to be replaced. I went to Costco to replace the tires at a cost of
Mfg Campaign: 11581285
Recall Date: Apr 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Corrective Action:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Additional Notes:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Mfg Campaign: 11581202
Recall Date: Apr 4, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Corrective Action:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Additional Notes:
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Mfg Campaign: 11581202
Recall Date: Apr 4, 2024
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