HYUNDAI IONIQ 5 2023

Complete listing of complaints and recalls for this vehicle

382
Complaints
13
Recalls

Complaints & Recalls

382 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V868000 SAFETY RECALL
145.6K Vehicles Affected
Recall Date: Nov 18, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 272 (H), 025G (G)
Notice Date: Dec 20, 2024
Recall Date: Nov 18, 2024
Hyundai Motor America
NHTSA Campaign: 24V204000 SAFETY RECALL
99.1K Vehicles Affected
Recall Date: Mar 15, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 257/021G
Notice Date: Apr 22, 2024
Recall Date: Mar 15, 2024
Hyundai Motor America
NHTSA Campaign: 24V065000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 253 (H), 017G (G)
Notice Date: Mar 29, 2024
Recall Date: Feb 1, 2024

Consumer Complaints

382 Complaints
Hyundai Motor America
Campaign: 11625808 Other
Nov 17, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.

Corrective Action:

The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.

Additional Notes:

The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.

Manufacturer: HYUNDAI
Mfg Campaign: 11625808
Notice Date: Nov 17, 2024
Recall Date: Nov 17, 2024
Hyundai Motor America
Campaign: 11625222 Other
Nov 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My new 2023 IONIQ 5 became inoperable on 3 occasions when it completely lost power. This situation unquestionably impaired my safety on the first occurrence of power failure that happened without warning while I was driving; fortunately, I was able to coast to the side of the road without incident. In my repair visits to Hyundai dealers, the integrated charging control unit (ICCU) updated (twice) and the depleted 12-volt battery was charged. Repair visits resulted in loss of use of my car for a total of 31 days while it was in service. The 12-volt battery finally had to be replaced on the last dealer visit because it had could not hold a charge. The battery was barely a year old. No Hyundai dealer could assure me that the problem with the charging system was resolved. It was suggested that annual replacement of the 12-volt battery before the end of its normal lifespan might be required to avoid the serious safety risk of power failure while operating the vehicle. Hence, I am not driving my car with confidence that the safety risk risk was alleviated. I understand that Hyundai Motors acknowledged the ICCU problem and addressed it with a new ICCU in the 2025 Ioniq 5 model year. However, in my case, I have a still-new, expensive vehicle that I drive without feeling 100 percent secure that I am safe.

Corrective Action:

My new 2023 IONIQ 5 became inoperable on 3 occasions when it completely lost power. This situation unquestionably impaired my safety on the first occurrence of power failure that happened without warning while I was driving; fortunately, I was able to coast to the side of the road without incident. In my repair visits to Hyundai dealers, the integrated charging control unit (ICCU) updated (twice) and the depleted 12-volt battery was charged. Repair visits resulted in loss of use of my car for a total of 31 days while it was in service. The 12-volt battery finally had to be replaced on the last dealer visit because it had could not hold a charge. The battery was barely a year old. No Hyundai dealer could assure me that the problem with the charging system was resolved. It was suggested that annual replacement of the 12-volt battery before the end of its normal lifespan might be required to avoid the serious safety risk of power failure while operating the vehicle. Hence, I am not driving my car with confidence that the safety risk risk was alleviated. I understand that Hyundai Motors acknowledged the ICCU problem and addressed it with a new ICCU in the 2025 Ioniq 5 model year. However, in my case, I have a still-new, expensive vehicle that I drive without feeling 100 percent secure that I am safe.

Additional Notes:

My new 2023 IONIQ 5 became inoperable on 3 occasions when it completely lost power. This situation unquestionably impaired my safety on the first occurrence of power failure that happened without warning while I was driving; fortunately, I was able to coast to the side of the road without incident. In my repair visits to Hyundai dealers, the integrated charging control unit (ICCU) updated (twice) and the depleted 12-volt battery was charged. Repair visits resulted in loss of use of my car for a total of 31 days while it was in service. The 12-volt battery finally had to be replaced on the last dealer visit because it had could not hold a charge. The battery was barely a year old. No Hyundai dealer could assure me that the problem with the charging system was resolved. It was suggested that annual replacement of the 12-volt battery before the end of its normal lifespan might be required to avoid the serious safety risk of power failure while operating the vehicle. Hence, I am not driving my car with confidence that the safety risk risk was alleviated. I understand that Hyundai Motors acknowledged the ICCU problem and addressed it with a new ICCU in the 2025 Ioniq 5 model year. However, in my case, I have a still-new, expensive vehicle that I drive without feeling 100 percent secure that I am safe.

Manufacturer: HYUNDAI
Mfg Campaign: 11625222
Notice Date: Nov 14, 2024
Recall Date: Nov 14, 2024
Hyundai Motor America
Campaign: 11624475 Other
Nov 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Corrective Action:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Additional Notes:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Manufacturer: HYUNDAI
Mfg Campaign: 11624475
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Hyundai Motor America
Campaign: 11624475 Other
Nov 11, 2024
Defect Description:

ENGINE

Potential Consequences:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Corrective Action:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Additional Notes:

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function .

Manufacturer: HYUNDAI
Mfg Campaign: 11624475
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Hyundai Motor America
Campaign: 11623347 Other
Nov 3, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car lost power due to electrical supply--12v/ICCU failure. Warning on dash instructed me to stop vehicle immediately. Car is currently at dealership and inoperable.

Corrective Action:

Car lost power due to electrical supply--12v/ICCU failure. Warning on dash instructed me to stop vehicle immediately. Car is currently at dealership and inoperable.

Additional Notes:

Car lost power due to electrical supply--12v/ICCU failure. Warning on dash instructed me to stop vehicle immediately. Car is currently at dealership and inoperable.

Manufacturer: HYUNDAI
Mfg Campaign: 11623347
Notice Date: Nov 3, 2024
Recall Date: Nov 3, 2024
Hyundai Motor America
Campaign: 11622374 Other
Oct 28, 2024
Defect Description:

WHEELS

Potential Consequences:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Corrective Action:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Additional Notes:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Manufacturer: HYUNDAI
Mfg Campaign: 11622374
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Hyundai Motor America
Campaign: 11622374 Other
Oct 28, 2024
Defect Description:

SUSPENSION

Potential Consequences:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Corrective Action:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Additional Notes:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Manufacturer: HYUNDAI
Mfg Campaign: 11622374
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Hyundai Motor America
Campaign: 11622374 Other
Oct 28, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Corrective Action:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Additional Notes:

The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

Manufacturer: HYUNDAI
Mfg Campaign: 11622374
Notice Date: Oct 28, 2024
Recall Date: Oct 28, 2024
Hyundai Motor America
Campaign: 11622163 Other
Oct 27, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Corrective Action:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Additional Notes:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Manufacturer: HYUNDAI
Mfg Campaign: 11622163
Notice Date: Oct 27, 2024
Recall Date: Oct 27, 2024
Hyundai Motor America
Campaign: 11622163 Other
Oct 27, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Corrective Action:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Additional Notes:

Vehicle disengaged lane keeping ADAS without warning multiple times. Sometimes a warning beep would occur, but often on turns it would suddenly disengage without a beep or any other warning method causing me to have to yank the wheel to complete the turn correctly and avoid running off the road. This has caused me to not trust the system and fight the lane keeping feature just in case it suddenly turns off and goes into the other lane before I have a chance to correct the steering.

Manufacturer: HYUNDAI
Mfg Campaign: 11622163
Notice Date: Oct 27, 2024
Recall Date: Oct 27, 2024
Hyundai Motor America
Campaign: 11621316 Other
Oct 22, 2024
Defect Description:

TIRES

Potential Consequences:

There seems to be a wide spread issue with the foam on the interior of Ionic 5 tires, Michelin 235/55/R 19. The foam dislodges from the interior of the tire and causes severe vibrations when driving at over 60 mph. The issue causes the tires to be unbalanced and can cause damage to the car. Wondering why Michelin doesn't address this issue and issue a fix other than stripping the tires of foam. My Hyundai dealer told me this is an on going issue and they have received no guidance from Michelin or Hyundai.

Corrective Action:

There seems to be a wide spread issue with the foam on the interior of Ionic 5 tires, Michelin 235/55/R 19. The foam dislodges from the interior of the tire and causes severe vibrations when driving at over 60 mph. The issue causes the tires to be unbalanced and can cause damage to the car. Wondering why Michelin doesn't address this issue and issue a fix other than stripping the tires of foam. My Hyundai dealer told me this is an on going issue and they have received no guidance from Michelin or Hyundai.

Additional Notes:

There seems to be a wide spread issue with the foam on the interior of Ionic 5 tires, Michelin 235/55/R 19. The foam dislodges from the interior of the tire and causes severe vibrations when driving at over 60 mph. The issue causes the tires to be unbalanced and can cause damage to the car. Wondering why Michelin doesn't address this issue and issue a fix other than stripping the tires of foam. My Hyundai dealer told me this is an on going issue and they have received no guidance from Michelin or Hyundai.

Manufacturer: HYUNDAI
Mfg Campaign: 11621316
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
Hyundai Motor America
Campaign: 11620648 Other
Oct 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2023 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,500. The VIN was not available.

Corrective Action:

The contact owns a 2023 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,500. The VIN was not available.

Additional Notes:

The contact owns a 2023 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,500. The VIN was not available.

Manufacturer: HYUNDAI
Mfg Campaign: 11620648
Notice Date: Oct 18, 2024
Recall Date: Oct 18, 2024
Hyundai Motor America
Campaign: 11619301 Other
Oct 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

During normal driving with car charged to 95%, I heard a pop coming from the rear of the vehicle and saw an immediate warning about electrical system malfunction. I drove the car for less than a quarter mile and pulled over. I then received instruction on the dash to power off the car which I did. The car was towed to the dealership who diagnosed an ICCU failure. It had been to the dealer twice for safety recall notices related to the same issue. This is a known problem with this type of vehicle. Awaiting replacement parts. This problem will cause complete loss of power to the vehicle. Fortunately I was able to pull over and park in a safe space before this happened. Obviously complete loss of power is a potential safety issue, thankfully systems alerted me to the problem. I have no idea if the replacement part will be of the same lot that failed in the first place.

Corrective Action:

During normal driving with car charged to 95%, I heard a pop coming from the rear of the vehicle and saw an immediate warning about electrical system malfunction. I drove the car for less than a quarter mile and pulled over. I then received instruction on the dash to power off the car which I did. The car was towed to the dealership who diagnosed an ICCU failure. It had been to the dealer twice for safety recall notices related to the same issue. This is a known problem with this type of vehicle. Awaiting replacement parts. This problem will cause complete loss of power to the vehicle. Fortunately I was able to pull over and park in a safe space before this happened. Obviously complete loss of power is a potential safety issue, thankfully systems alerted me to the problem. I have no idea if the replacement part will be of the same lot that failed in the first place.

Additional Notes:

During normal driving with car charged to 95%, I heard a pop coming from the rear of the vehicle and saw an immediate warning about electrical system malfunction. I drove the car for less than a quarter mile and pulled over. I then received instruction on the dash to power off the car which I did. The car was towed to the dealership who diagnosed an ICCU failure. It had been to the dealer twice for safety recall notices related to the same issue. This is a known problem with this type of vehicle. Awaiting replacement parts. This problem will cause complete loss of power to the vehicle. Fortunately I was able to pull over and park in a safe space before this happened. Obviously complete loss of power is a potential safety issue, thankfully systems alerted me to the problem. I have no idea if the replacement part will be of the same lot that failed in the first place.

Manufacturer: HYUNDAI
Mfg Campaign: 11619301
Notice Date: Oct 11, 2024
Recall Date: Oct 11, 2024
Hyundai Motor America
Campaign: 11616818 Other
Sep 27, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Corrective Action:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Additional Notes:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Manufacturer: HYUNDAI
Mfg Campaign: 11616818
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Hyundai Motor America
Campaign: 11616818 Other
Sep 27, 2024
Defect Description:

WHEELS

Potential Consequences:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Corrective Action:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Additional Notes:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Manufacturer: HYUNDAI
Mfg Campaign: 11616818
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Hyundai Motor America
Campaign: 11616818 Other
Sep 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Corrective Action:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Additional Notes:

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...

Manufacturer: HYUNDAI
Mfg Campaign: 11616818
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Hyundai Motor America
Campaign: 11615724 Other
Sep 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

It is regularly very difficult to see the digital speedometer on this car because it is blocked by the steering wheel. There is almost no comfortable position to place the seat and steering wheel for someone of my height 6ft where the speedometer is visible. Please make Hyundai move the speedometer to the middle of the screen (not outside edges where it is blocked by the steering wheel)!! I have contacted them and they have essentially gaslit/ignored me about this.

Corrective Action:

It is regularly very difficult to see the digital speedometer on this car because it is blocked by the steering wheel. There is almost no comfortable position to place the seat and steering wheel for someone of my height 6ft where the speedometer is visible. Please make Hyundai move the speedometer to the middle of the screen (not outside edges where it is blocked by the steering wheel)!! I have contacted them and they have essentially gaslit/ignored me about this.

Additional Notes:

It is regularly very difficult to see the digital speedometer on this car because it is blocked by the steering wheel. There is almost no comfortable position to place the seat and steering wheel for someone of my height 6ft where the speedometer is visible. Please make Hyundai move the speedometer to the middle of the screen (not outside edges where it is blocked by the steering wheel)!! I have contacted them and they have essentially gaslit/ignored me about this.

Manufacturer: HYUNDAI
Mfg Campaign: 11615724
Notice Date: Sep 21, 2024
Recall Date: Sep 21, 2024
Hyundai Motor America
Campaign: 11614767 Other
Sep 16, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11614767
Notice Date: Sep 16, 2024
Recall Date: Sep 16, 2024
Hyundai Motor America
Campaign: 11614767 Other
Sep 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Our all-electric AWD Hyundai Ioniq 5 has an issue where the rear motor electric oil pump (EOP) overheats and ceases to function when the problem occurs, which disables the rear motor and effectively causes the car to become a front-wheel drive vehicle with a "hesitation" in the acceleration. This problem only occurs after a long time of high-speed driving and typically on a warm day (upwards of 70-80 degrees F). When the problem occurs, the rear motor ceases to function at all and only the front motor operates to power the vehicle forward. The acceleration is also impacted, such that when the accelerator is pushed, the car "hesitates" for 1-3 seconds before the front motor takes over the demand for power and "lurches" the car forward in a jerky motion. The symptom will last as long as the car is in an overheated state. However, if you pull the car over and let it rest for a period of time (undetermined), the rear motor will again operate normally until it overheats again. For us, this occurred once on a very hot day traveling approximately 50-60 miles on interstate travelling at speeds over 70 MPH. On another occurrence, it happened after driving the car about 200 miles (stopping for a lunch break in the middle), for about 4 hours. When this problem occurs in other cars equipped with RWD only, they lose all forward power in the car and coast to a stop even when the battery still has a charge. We've taken it to our local dealership for repair on Sept 12, 2024 (McGee Hyundai of Barre, VT) and they claim that there is nothing wrong with the vehicle. After researching the topic, I've determined it is the failing rear EOP must be replaced [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11614767
Notice Date: Sep 16, 2024
Recall Date: Sep 16, 2024
Hyundai Motor America
Campaign: 11614550 Other
Sep 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Power limited message show when driving on highway then drop the speed and stop need to turn off the car and turn back on the everything back to normal. So scary

Corrective Action:

Power limited message show when driving on highway then drop the speed and stop need to turn off the car and turn back on the everything back to normal. So scary

Additional Notes:

Power limited message show when driving on highway then drop the speed and stop need to turn off the car and turn back on the everything back to normal. So scary

Manufacturer: HYUNDAI
Mfg Campaign: 11614550
Notice Date: Sep 14, 2024
Recall Date: Sep 14, 2024

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